Rate and special offer based on Check-in: Aug 1, 2014 Check-out: Aug 3, 2014

Smugglers Cove Resort and Spa - All Inclusive

3 stars
Cap. Estate, Gros Islet,
Hotel Overview
Reviewer score
3.5
out of 5
28 reviews
wonderful people,wonderful site

Customer service is very good, I did not expect that saint lucian people would receive caribbean... See full review

  • wudi
  • Jun 27, 2014
Overall great holiday

The hotel its self was great, some staff didnt look like they wanted to be there, on the other hand... See full review

  • Hot Rod
  • Jun 24, 2014
St. Lucia resort with four restaurants, seven pools and a spa

All-ages Smugglers Cove Resort & Spa - All Inclusive attracts singles, couples and families. The 45-acre village-style resort offers activities such as Tai Chi and yoga, plus water sports. On the long list of amenities at this St. Lucia beachside resort are a fitness center and seven pools -- two adults only, one kids with a giant water slide. Choose among four restaurants that serve buffet, Creole, Italian and Asian food. Five bars, an entertainment program and weekly manager's cocktail reception keep the resort lively.The hotel also features tennis courts and new organic garden supplying majority of fresh produce and herbs for restaurants. The Kids' Club offers tree houses, butterfly garden, bouncy houses, new jungle gym and mini climbing wall. The new spa will be launching under the name of Namaste Spa.

Highlights
  • 45-acre village-style resort for singles, couples and families
  • Seven pools include two adults-only and one kids pool with a slide
  • Four restaurants and five bars
  • Numerous activities including dance lessons, water sports and a kids club
  • Set on a black and gold sand cove beach
Location

The Smugglers Cove Resort & Spa - All Inclusive is on the northwest tip of St. Lucia near Pigeon Island.

Rooms

The 357 refurbished rooms at the Smugglers Cove Resort & Spa are in single-story buildings with views either of the garden or Caribbean Sea. All include painting inside and outside, air conditioning, TVs, telephones, coffee/tea-makers, irons and hair-dryers, and many include terraces. Choose among king, double-double or twin rooms. Expect neutral tones and modern rattan furnishings. The one-bedroom suites have full-length mirrors.

Features
The village-style all-inclusive resort hosts a kids club that includes a nursery for those under 3 (limited hours), an activity program for ages 3 to 12 and activities for teens, too. Children love the kids pool, featuring a 100-foot water slide. In total, Smugglers Cove Resort & Spa guests enjoy seven pools --including two for adults.

Don't miss out on water sports such as snorkeling, kayaking, windsurfing and water-skiing. An extensive activities program includes yoga classes, archery, tennis, squash and a fitness center.

On December 2012, the hotel will feature a swim up bar and Jacuzzi and three speed boats for water sports activities. The refurbishment of the restaurants will also be completed by then.
Dining

In addition to theme nights such as Caribbean beach barbecue, Smugglers Cove Resort & Spa guests enjoy a buffet restaurant serving breakfast, lunch, high tea and dinner. A Creole waterside grill is open for breakfast and dinner. Grab lunch and dinner at the Italian restaurant. The Asian restaurant is only for guests 16 and older.

Transportation
  • George F. L. Charles Airport (8.3 mi/13.3 km)
  • Hewanorra International Airport (39.1 mi/63 km)
  • Airport transfers available (fees apply)
Attractions
  • Pigeon Island National Historic Park (1.9 mi/3.1 km)
  • Rodney Bay (2.2 mi/3.6 km)
  • Diamond Botanical Gardens and Waterfall (11.6 mi/18.6 km)
  • Castries (12.3 mi/19.8 km)
  • Sulphur Springs (36.1 mi/58.1 km)
  • The Pitons (39.7 mi/63.8 km)

Smugglers Cove Resort and Spa - All Inclusive Rooms

Standard
The room offers 1 King Bed or 2 Double Beds with terrace, air-conditioning, private bath and shower, in-room safe, king or twin beds (according to request), satellite colour TV, hairdryers, tea & coffee making facilities, iron & board.
1 BR Suite Garden View
The room offers 1 King Bed or 2 Double Beds with terrace, air-conditioning, private bath and shower, in-room safe, king or double beds (according to request), satellite colour TV, hairdryers, tea & coffee making facilities, iron & board. Suites also have living room with separate TV, double pull out couch and may be seaparted with French doors (not all suites have the French doors).
Superior Gardenview
The room is larger and offers 1 King Bed or 2 Double Beds with terrace, air-conditioning, private bath and shower, in-room safe, king or twin beds (according to request), satellite colour TV, hairdryers, tea & coffee making facilities, iron & board.
Superior Beachfront Room
The room is for adults only with an oceanview, offers 1 King Bed or 2 Double Beds with terrace, air-conditioning, private bath with Japanes soaking tub and shower, in-room safe, king or double beds (according to request), satellite colour TV, hairdryers, tea & coffee making facilities, iron & board.
Deluxe Pool / Garden view
The room offers 1 King Bed or 2 Double Beds with terrace, air-conditioning, private bath and shower, in-room safe, king or twin beds (according to request), satellite colour TV, hairdryers, tea & coffee making facilities, iron & board.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Night club
Game room
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking

Recommendations for you

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Reviewer score 3.0 out of 5
Reviewer score 4.3 out of 5

Hotel Map

14.097 -60.9505
Area served
St.Lucia.
Nearby airports
Hewanorra International Airport - 30 Miles South West. George F. Charles (Vidggie) Airport - 5 miles South.
Area description
The property is located on the North West coast of St. Lucia on Cap Estate, a mere 8 miles from the capital, Castries and about 30 miles from Hewanorra International Airport.

Dining

The Cove
An interntional all day restaurant serving buffet style breakfast with made to order selections, buffet lunch and daily themed buffet dinner offering a choice of cuisines from around the world. Also offers a British style high tea from 3:00PM to 4:30PM.
Waterside Creole Gill
Enjoy the catch of the day, cooked to perfection or delicious Creole cuisine. The restaurant sits just over the blue water of the Caribbean Sea and is open for breakfast and dinner.
La Trattoria
Enjoy the delights of the resort's informal Italian restaurant offering traditional wood fired oven pizzas and hand-made pastas and salads. Open daily for lunch and dinner.
Cafe Asia
Treat your taste buds to a journey through Asia, with a mouth watering selection of cuisine from the orient including Thai, Chinese and Japanese cuisine. Open for dinner only and exclusively for adults of 16 years or older.

Meeting facilities

Meeting Info
One air conditioned conference room available for executive board meetings or incentives.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (28)

Ratings and reviews for Smugglers Cove Resort and Spa - All Inclusive

Overall score

3.5 / 5
5.01.0
28 out of 28
Amenities:
3.7
Room cleanliness:
3.7
Hotel staff:
4.1
Room comfort:
3.6
Location:
3.8
Value:
3.8

82% would recommend to a friend.

Sort by:
Review of Smugglers Cove Resort and Spa - All Inclusive

Reviewer score

4
5.01.0
wudi
montreal
Jun 27, 2014

wonderful people,wonderful site

Customer service is very good, I did not expect that saint lucian people would receive caribbean people like any other community in the world. Food is very good, both at the cove and the restaurants. The only thing transportation is very expensive. I will go back.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of Smugglers Cove Resort and Spa - All Inclusive

Reviewer score

4
5.01.0
Hot Rod
st Lucia
Jun 24, 2014

Overall great holiday

The hotel its self was great, some staff didnt look like they wanted to be there, on the other hand most of the staff couldnt do enough for you.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Sightseeing tip: Not Applicable

Helicopter transfer to or from the airport/hotel.

Review of Smugglers Cove Resort and Spa - All Inclusive

Reviewer score

4
5.01.0
bridgie99
Chicago, IL
Mar 4, 2014

Will return!

Just returned from my second stay at Smugglers, and I'm ready to go back. The food (and choice of food) is fantastic, the staff is beyond helpful and friendly and the availability of things to do is impressive. It would be nice if there were more beachfront, but I really can't complain.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
3
Value:
4
Money-saving tip: Not Applicable

Try booking a shuttle from the airport rather than taking a taxi. The drive is long (about an hour and a half), and I found the shuttle service cheaper than a taxi.

Review of Smugglers Cove Resort and Spa - All Inclusive

Reviewer score

4
5.01.0
Wkdfraggle
Manchester, UK
Feb 4, 2014

Perfect family holiday in paradise

Beautiful grounds. Rooms slightly dated but comfortable. Staff can't do enough for you. Food is fantastic with lots of choice and Ive never seen a better kids club. Can't wait to return.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Smugglers Cove Resort and Spa - All Inclusive

Reviewer score

4
5.01.0
frank moretti
new york
Jan 18, 2014

good time

staff is excellent especially the activities staff

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Nightlife tip: Not Applicable

very little

Review of Smugglers Cove Resort and Spa - All Inclusive

Reviewer score

4
5.01.0
Kerz
Trinidad and Tobago
Oct 26, 2013

Beautiful hotel and friendly staff

My husband and I stayed here for our honeymoon and had a wonderful time! The staff gave us complimentary wine and made us feel like royalty! We loved it!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Shopping tip: Short drive from hotel

there is a duty free mall a few minutes away! A shoppers dream!

Review of Smugglers Cove Resort and Spa - All Inclusive

Reviewer score

4
5.01.0
bobbytrinidad
Trinidad
Oct 1, 2013

Quick Family Getaway

Our experience with this resort was memorable. The beach itself is not entirely suitable for bathing but excellent for water sports. This resort is all about the pools, try to book for non-peak periods and enjoy the privacy of the facilities. The food and service was above average and try not to reach/check-in too late as the only late night food you can get is via the bar.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
3
Review of Smugglers Cove Resort and Spa - All Inclusive

Reviewer score

4
5.01.0
Sean Ace
New York
May 30, 2013

Sun in Saint Lucia

My wife and i went down for The Saint Lucia Jazz in early May. The rooms and grounds were clean. the beach was small but clean and peaceful. They have a great breakfast buffet and seafood dinner. The Saturday night Limbo show is a free must see.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Entertainment tip: In Hotel

The Saturday night Fireman and Limbo show is a FREE BLAST!!!!

Review of Smugglers Cove Resort and Spa - All Inclusive

Reviewer score

4
5.01.0
Holidayboy
trinidad
May 29, 2013

Romantic Getaway

Great service Cant beat the value for money I would recommend it

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Review of Smugglers Cove Resort and Spa - All Inclusive

Reviewer score

1
5.01.0
Disappointed and Unhappy
New Jersey
May 20, 2013

Horrible Staff Lovely Island

I must make it a point to write this review to save anyone from spending nearly $5000 on a trip to St Lucia at this supposed all-inclusive resort that turned out to be a disaster. What saved our vacation was the island and the friendliness of the taxi drivers. If you left it up to the staff, this hotel would be closed! Our first experience was that if you did not carry a printed paper copy of your reservation, then you would feel like you have committed the biggest offense in the world. They have no printer, so you couldnt bring up the reservation on your smart phone or print it at the resort. You had to email it to a manager so that the manager could print it for you and oh, you cannot use their computer, you had to go for a walk by The Cover restaurant which is the only place on the entire 65 acre resort that had wifi IF you held your hand up at a 45 degree angle and wished upon a star! Getting back to the issue of printing, after about three trips to the restaurant and back to get wifi so that we can forward the email to the manager who would print the reservation, we had to call the excursion company and we were charged $1 USD to make a local call. After that debacle, we went to eat at about 4pm and NOTHING!! The restaurant was closed and packed up to prepare for dinner at 6pm and a BBQ grill was present with leftover food from lunch. Absolutely nothing to eat until 6pm. All-Inclusive? I don't think so! Going for breakfast, please make sure to get there before 10am otherwise, your goose is cooked until noon! The workers rush you out of the restaurant to prepare for lunch at 10am and for dinner, do not get there after 9pm because you will get left overs and the workers are packing up the cutlery and food and preparing for breakfast and to go home. And do not forget to make a reservation at one of the specialty restaurants by 5pm. There is absolutely no bending the rules. At 5:05pm it is absolutely too late! There is NO room service so if you are at the 64th acre line at the resort, you need to walk to get something to eat before they grab the food and close and/or you would need to walk to the only area in the resort that has wifi if God forbid you need to make a call or use the internet. No wifi in the rooms and no room service! Talk about luxury! To get to Castries, its $30USD. To get to the gate of the resort its a minimum of $12USD. The guests use all their monies in taxi money because the resort is not conveniently located. The next time we go, Rodney Bay it is! Easy access to the local bus which cost $1USD to go to Castries. Let talk about the staff for a second, do not disturb them, they get annoyed when you disturb them from working. The wait staff has the worst attitude in the world and trust me, we have traveled the world. They are not very welcoming. You feel like they are doing you a favor. The pools are extremely filthy. The rims have grime that has not been cleaned in ages. The edges of the pool needs a good scrubbing and cleaning. This resort is so disappointing and a big big waste of money. I would have preferred to pay that $5000 to stay at the Holiday Inn. I know they would have treated us much better and we would have had room service, wifi and a clean facility. TWO BIG THUMBS DOWN!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
1
Value:
1
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