Verdanza Hotel, A Member of Summit Hotels and Resorts

The stay at this hotel was ok. My only complaint was the room smelled of mildew & the elevator also smelled of mildew. Great location, staff are very helpful & knowledgeable about activities & the area.

The hotel is an above average place to stay. Rooms were clean and spacious enough. Bathroom shower could use a bit more pressure and would help if there was a vent in the bathroom. Location of this hotel is really nice. If you're not picky about needing a hotel literally at the beach, this is a great option. The beach is really a street and half away and you don't get unnecessary resort fees. Management is very nice!! Both the receptionist and the lady at the Dollar Rent A car were very helpful and informative! Couldn't ask for more.

Staff was Great! Hotel very nice and clean, conventient to everything and easy access to the beach!

The Hotel was great. Very friendly staff, very clean and quiet. The room was great with a great view. Everything was just great. The only thing that bothered me was that, at the hotel, you have to pay for parking daily. I think that if you have a room at Verdanza hotel, you should get 1 parking spot with the room. If they can't make that happen, at least give the person staying in a room a Special Rate instead of the Regular Rate for parking.

Location is great, across the street from the beach. Lovely pool and water attraction for children. On-site parking not over priced. Friendly staff. Overall a very nice experience. I would definately stay in this hotel again.

I had a pretty good time at this hotel. Everyone that worked there was great. My room wasn't ready when I got there but I did get there 3 hrs before ck in & they quickly got me into another so I didn't have to wait. Also some how my room was charged a movie which I explained that on that day I wasn't even near the hotel because I was at a friend's wedding which was the truth & reason we visited PR so they credited me back with no complaints or blame. Again great service!!!

I really wanted to like this place, but I honestly can't say I would stay there again. Here's why: Carpet: In the first room we received, a king room overlooking the pool, I immediately noticed the smell of mildew. It was like a musty carpet that hadn't ever been dry. The carpet was actually squishy, and the smell was overwhelming and obnoxious. However, we had a balcony and a great view, so I tried to get over it. But... Bedbugs: After one night, I awoke with two very itchy welts on my leg. I've had experiences with bedbugs before, and I know exactly what the bites look and feel like. It was identical. However, trying to give the hotel the benefit of the doubt and assuming I received the bites during the day before, we stayed put one more night. When I woke up the next morning, there were four new bites on both legs that I just couldn't ignore. I immediately had our room switched. Room switch/staff: When I told the front desk about my problem with the bugs, there was no apology. The worker simply said he would speak with his supervisor and arrange to have us moved to another room. When we came back that afternoon, they moved us to the tower, but all they had were double bed rooms. Great, so my husband and I could either bunk separately like sleep-away camp, or cram together in a double bed with me slathered in calamine and bug spray. It was not romantic, to put it lightly. Unfortunately, I don't know that any treatment was administered to our first room, so some other unsuspecting guest may have unknowingly joined the bedbug party after we left. Bathroom/Water pressure: It's nonexistent, so it'll take ten minutes just to wash your hair. The temperature is bipolar, so prepare to freeze and burn within the same minute while you shower. And there is no fan in the bathroom, which explains why the carpets are soggy (seriously, carpet in a beach-locale hotel? Why???). NOTHING dried. The upside: There were no bugs in our second room, which also had a small view of the ocean. The location is spot-on if you want to hit the beach early, like we did. Great restaurants within walking distance as well. You also have very easy access to the bus system, which is a great way to head into San Juan if you don't want to drive. If you don't want to actually spend any time in the hotel, including sleeping, you're good storing your luggage here. But just make sure it's up off the floor and beds so you don't take any bitey little friends home with you.

Placed us in a pool side villa which smelled really old. Switched to a tower room which was somewhat better. Very friendly staff. Located within walking distance to the beach. Several fast food places and restaurants nearby. Highway is also close by. Overall enjoyed our stay!!

When I arrived I got my room which was in the main building I had to change, it was mold in the room. My second room was pool side I check the room and both beds had what I think was ants. Went to the desk got my third room which was ok. Most rooms the closet doors were off track my phone wasn't working and the hotel always had a bad smell.

I had the time time of my life. I am definitely going back !