Rate and special offer based on Check-in: May 27, 2013 Check-out: May 30, 2013

Sheraton Old San Juan Hotel & Casino

3 stars
100 Brumbaugh Street, San Juan, 00901
Hotel Overview
Reviewer score
3.8
out of 5
366 reviews
Dosen't Get Any Better

Great room, fantastic location, excellent breakfast all add up to "It dosen't get any better." So... See full review

  • Larry from Orange
  • May 11, 2013
Great honeymoon location

Location, staff, food, and total experience was awesome. Would defenatly recommend this hotel. See full review

  • Lucky V
  • Apr 30, 2013
Old San Juan hotel offers Spanish-colonial elegance
The blue cobblestone streets of Old San Juan weave around the Sheraton Old San Juan Hotel & Casino. The hotel offers convenient access to all the major hot spots, including restaurants, shopping, museums and historic fortresses. The hotel's Spanish-colonial character is evident in its grand lobby with high-arched doorways, a sweeping staircase and a stunning crystal chandelier. The hotel's enclosed courtyard and refined rooms further the look. The waterfront Sheraton Old San Juan Hotel & Casino has spectacular views of San Juan Bay.
Highlights
  • Short walk to tourist hot spots
  • Rooftop pool with panoramic views of San Juan Bay
  • Cruise ship piers steps away
  • On-site casino
Rooms

Plantation shutters and bamboo and wicker furniture with palm-tree upholstery make each of the hotel's 240 rooms a pleasant way to end a day of sightseeing in Old San Juan. The comfort at Sheraton Old San Juan Hotel & Casino continues with pillow-top mattresses, down pillows and richly-colored duvets. Each room has either a city or bay views and high-speed Internet access.

Features

Valet parking is available for $21/day.

Dining

The on-site Tuscan-style chophouse, Palio, serves diverse dishes including homemade lasagna and Angus beef filet mignon, with panoramic views of San Juan Bay. Build your own burger at the casual, waterfront Chicago Burger Company.

Entertainment

The 7,000 square-foot casino at Sheraton Old San Juan Hotel & Casino excites with table games including roulette and Caribbean stud poker, and more than 350 state-of-the-art slot machines.

Recreation

The rooftop pool and Jacuzzi at Sheraton Old San Juan Hotel & Casino have views of San Juan Bay. Right next door is the free health club, which shares the panorama.

Transportation
  • Luis Muñoz Marín International Airport (12.8 mi/21 km)
Attractions

 

  • Old San Juan Historical District (0.2 mi/0.3 km)
  • Cruise ship docks (0.2 mi/0.3 km)
  • El Morro Fortress (0.4 mi/0.6 km)
  • Puerto Rico Convention Center (1.7 mi/2.8 km)
  • Condado Lagoon (2 mi/3.2 km)
  • Plaza Las Americas (3.7 mi/6 km)
Business
  • Executive business center with printing, copying, faxing
  • 9,100 square feet of meeting space
  • Nine audiovisual -ready meeting rooms
  • Full catering available
  • Wireless and high-speed Internet access in all meeting areas

Sheraton Old San Juan Hotel & Casino Rooms

Deluxe City
Limited view rooms with tropical decor, 1 king bed or 2 double beds, air conditioning, carpet, direct dial cordless phone with data port, coffee maker, electronic safe, color cable plasma TV, AM/FM clock radio, hair dryer, iron & ironing board. Room occupancy - 3 adults OR 2 adults and 2 children under 16 years old.
Deluxe Bay
Bay or Partial Bay view rooms with tropical decor, 1 king bed, air conditioning, carpet, direct dial cordless phone with data port, coffee maker, electronic safe, color cable plasma TV, AM/FM clock radio, hair dryer, iron & ironing board. Room occupancy - 3 adults OR 2 adults and 2 children under 16 years old.
Traditional
Inside or restricted view rooms with tropical decor and 1 king bed, air conditioning, carpet, direct dial cordless phone with data port, coffee maker, electronic safe, color cable plasma TV, AM/FM clock radio, hair dryer, iron & ironing board. Room occupancy - 2 adults OR 1 adult and 1 children under 16 years old.

Amenities

  • FREE internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pets allowed
Elevators
Activities
Outdoor pool
Fitness center or spa
Health club
Casino
Dining
Bar/Lounge
Restaurant
Room service
Services
Laundry service
Safe deposit box
Tour desk
Meeting/Banquet facilities
Conference facilities
Doctor on call
Internet
FREE internet
Parking
Parking
Accessibility
Handicapped rooms/facilities
Americans with Disabilities Act (ADA) compliant
Accessible facilities
Wheel chair access
Service dogs allowed
Service animals allowed
Accessible parking
Public areas wheelchair accessible for disabled
Handicapped parking
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Ramp access to buildings
Brailled elevators

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Hotel Map

18.464 -66.1121
Area served
100 Brumbaugh Street, San Juan, Puerto Rico 00901
Nearby airports
Luis Munoz Marin International Airport (SJU) - Located about 19 minutes from the hotel (12.78 miles)
Area description
Sheraton Old San Juan Hotel & Casino is situated in the heart of historic and romantic old San Juan. We are ideally located on the waterfront, just a few moments from the docking point of grand cruise ships. Our hotel is just steps away from world-class shopping, dining, and entertainment. A myriad of restaurants, art galleries, museums, and upscale stores will suit any taste. Plus, we are only six miles from the International Airport, so you can spend your time relaxing, not traveling. Nearby attractions: Pablo Casals Museum 0.2 km/0.1 miles // Museo De Arte De Puerto Rico 1.6 km/1.0 miles // San Jose Church 1.0 km/0.6 miles // Casino 0.0 km/0.0 miles // Galeria Botello 0.1 km/0.1 miles // Fortress El Morro 0.2 km/0.1 miles // Fortress San Cristobal 0.4 km/0.3 miles // Walking Tour of Old San Juan 0.4 km/0.3 miles // Miramar Area 3.2 km/2.0 miles // Bacardi Tour 24.1 km/15.0 miles // Arecibo Radio Telescope 80.5 km/50.0 miles.

Nearby points of interest

  • Port of San Juan: 0.2 mi
  • Fortaleza Street: 0.2 mi
  • Castillo San Felipe del Morro: 0.2 mi
  • Castillo de San Cristobal: 0.3 mi
  • Plaza de Armas: 0.4 mi
  • Parque de las Palomas: 0.4 mi
  • Calle del Cristo: 0.4 mi
  • Paseo de la Princesa: 0.4 mi
  • Museo del Nino: 0.4 mi
  • Bacardi Rum Factory: 0.4 mi
  • La Fortaleza - Palacio de Santa Catalina: 0.5 mi
  • El Viejo San Juan (Old San Juan): 0.5 mi
  • Puerto Rico Convention Center: 1.4 mi
  • Fine Arts Cinema: 1.9 mi
  • San Juan Cathedral (Catedral de San Juan): 2.4 mi
  • Port of San Juan: 0.2 mi
  • Fortaleza Street: 0.2 mi
  • Castillo San Felipe del Morro: 0.2 mi
  • Castillo de San Cristobal: 0.3 mi
  • Plaza de Armas: 0.4 mi
  • Parque de las Palomas: 0.4 mi
  • Calle del Cristo: 0.4 mi
  • Paseo de la Princesa: 0.4 mi
  • Museo del Nino: 0.4 mi
  • Bacardi Rum Factory: 0.4 mi
  • La Fortaleza - Palacio de Santa Catalina: 0.5 mi
  • El Viejo San Juan (Old San Juan): 0.5 mi
  • Puerto Rico Convention Center: 1.4 mi
  • Fine Arts Cinema: 1.9 mi
  • San Juan Cathedral (Catedral de San Juan): 2.4 mi
  • San Juan Gate: 2.5 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 2.6 mi
  • Museo de Las Americas: 2.8 mi
  • Bellas Artes: 2.9 mi
  • Museo de Arte de Puerto Rico: 3.1 mi
  • Ocean Park: 4.2 mi
  • Jardin Botanico: 5.7 mi
  • Isla Verde: 6.2 mi
  • Arecibo Observatory: 42.9 mi

Dining

Palio
Located at hotel's second floor, Palio is the hotel's authentic Tuscan chop house; using fresh, natural, flavorful ingredients to capture the best of Italian culinary tradition. Among our special menu selections are homemade lasagna, aged goat cheese spread, a bone-in ribeye accompanied with a wild mushroom ragout. Offering breakfast 6:30a- 11:30a and dinner 5p-11p. Closed Monday evening.
Chicago Burger Company
Build your own burger at our new indoor-outdoor restaurant located on the scenic San Juan Bay. Choose between the Certified Angus Beef burger, savory salmon, healthy vegetarian and more. Open daily, Sunday Thursday 11:30a Midnight / Friday - Saturday 11:30a 2a.
In-room Dining
We offer in room dining seven days a week from 6a - 11p.

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (366)

Ratings and reviews for Sheraton Old San Juan Hotel & Casino

Overall score

3.8 / 5
366 out of 366
Amenities:
3.8
Room cleanliness:
4.2
Hotel staff:
4.1
Room comfort:
4.1
Location:
4.6
Value:
3.9

87% would recommend to a friend.

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Review this hotel
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

3
laucat
a country in Central America
Apr 16, 2012

Pre Cruise Stay

This is the perfect hotel for pre or post cruising. The location of the hotel is perfect, close to the action in Old San Juan and a few steps away from the dock. The only couple of deficiencies I found about my stay are: First, a humidity odor in some the rooms is overwhelming. I dont think anyone can sleep with that smell! Fortunately, after asking for a change of rooms, I was inmediately transferred to one that was ok. And second, the elevators are too few and of an old generation, complicated and slow to use.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
3
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
1st time to PR
Wichita KS
Mar 2, 2013

Great Hotel in Old San Jaun

The room was very nice and the whole hotel was very clean and well maintained. Everything you will need is in walking distance. The Chicago Hamburger Restaurant was nothing to write home about and the service on the patio at lunch was not very good at all.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
5
Value:
3
Dining tip: Short walk from hotel

So many great restaurants only blocks away.

Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
Erin MM
Medford, MA
Feb 24, 2013

Great location for old san juan

We stayed for one night and then moved on to a beach hotel. It was perfect for touring Old San Juan, seeing the forts and dinner and night life. That being said, we were glad to move on after one day in the city and see the beach.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Dining tip: Short walk from hotel

Punta de Vista. It's a two minute walk, great food and drink

Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
Great Time in PR
Minneapolis, Minnesota
Feb 15, 2013

Friendly Staff, Great Stay!

The first room we checked into had a horrible view, and the staff was quickly willing to honor our request to change rooms. We checked in with another couple who booked on a different site, and they got free breakfast vouchers for the entire stay which was something that booking through this site didn't include. The breakfast buffet was ok, but definitely not worth the price! Overall, the room was nice and the staff was very friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
3
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
Guitarzan
Florida
Feb 11, 2013

Great trip to OSJ

Just perfect, great trip and location. many fantastic restaurants within walking distance. Don't rent a car you can walk everywhere. Can't wait to go back someday

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Dining tip: Short walk from hotel

la Punta Vista

Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
Kath the cruiser
New Richmond, WI.
Feb 5, 2013

Pre-Cruise Stay - Jan. 25, 2013

We were very pleased with our stay. We had great service. Enjoyed the view from the pool balcony looking out over the harbor and the city. Great place to stay for walking tours. First we did our own following the map to places we wanted to see, then we took a tour by horse and buggy. Our guide was very informed and very nice. She educated us on a lot of things we did not know and because of her knowledge we will on our next visit do some site seeing that we did not know about. Great place to stay to walk to your cruise ship! Would stay there again!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Entertainment tip: Not Applicable

Take a horse and buggy tour both inside and outside of the city as they are too separate tours. But, you can combine both of them which we did.

Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
Guitarzan
Florida
Feb 3, 2013

Just what we needed

We had a wonderful 4 day stay in Old San Juan. Hotel It is right on the waterfront and close to everything. Staff is very helpful and there is a small casino on site. Old San Juan is very compact and can be seen in a full day or two. Many good restaurants everywhere you turn. Bacardi rum distillery is just across the harbor. Nice tour and 2 free drinks each. Go see El Morro the large fort..Spectacular views of the Atlantic and old San Juan. The locals are warm and friendly and very helpful. Just go and enjoy yourself.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Dining tip: Short walk from hotel

La Punta Vista. 1 block away. Best mofungos and mahi mahi. Great service, 2 for 1 Mohitos and cold beers.

Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

5
Gale and Ron
Alabama
Jan 4, 2013

Wonderful Trip

We were very happy with our stay at the Sheraton in Old San Juan. The room was very clean, the staff was friendly, and the location was fantastic. We could walk wherever we wanted to in the city or take the trolly for free to different locations. Many nearby restaurants and historical attractions. If you want to spend more time on the beach, then this is probably not for you. We were more interested in the history and shopping. We will be returning to San Juan and the Sheraton will be our choice to stay.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

4
Axl Globe Trotter
San Jose, CA
Jan 2, 2013

Great location in Old San Juan

We simply loved Old San Juan and the Sheraton is located perfectly across from the cruise terminal and a short walk from the restaurants and major attractions. We had a partial view of the sea and the rooms were comfortable and clean.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

3
Using nestegg
North Carolina
Dec 23, 2012

Good location to see Old San Juan

Enjoyed watching the cruise ships come and go. Staff were very helpful. Good overnighter if you have day trips planned. Not too much happening on site. Got vouchers for discounts on meals and drinks.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Review of Sheraton Old San Juan Hotel & Casino

Reviewer score

3
Tricura
Maryland
Dec 20, 2012

Hotel Switch

Extended our stay in San Juan and decided to stay at the Sheraton. Nothing more then any other hotel I've stayed at and was kinda away from the main things to do.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
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