Rate based on Check-in: Feb 29, 2016 Check-out: Mar 3, 2016

InterContinental San Juan

4 stars
View map of 5961 ISLA VERDE AVENUE, San Juan, 00979

Hotel Overview

Reviewer score
3.9
out of 5
73 reviews
awesome getaway

The hotel is fabulous. the beach and water perfect. great beach for a walk. food was awesome. Ate... See full review

  • thomas k.
  • Oct 15, 2015
Vacation

I love the staff they are so sweet and friendly they make you feel like family. They above and... See full review

  • Sheri S.
  • Sep 29, 2015

Any time you stand on a balcony at the InterContinental San Juan in San Juan, you get a clear view of the pool and the ocean. As you take in the view, hotel staff will be there to take care of every little detail to make sure your stay is comfortable.

The Akua Spa provides rejuvenating spa and beauty treatments. One of the best treatments is the Caribbean wrap, which uses minerals and vitamins to improve the condition of your skin.

At the end of the day, you can enjoy dancing to live Latin music in the lobby or hang out at the bar with an exceptional staff that serves a variety of tropical beach beverages. You can then retire to your room, which features richly hued fabrics, furniture and decor. The mix is reminiscent of the colors of the sea.

Highlights

The best way to transition from daytime activities to the night is with the cocktail hour that is available daily during the early evening hours in Q Bar or La Bodeguita Cafe and Wine Bar.

You can enjoy 24-hour room service from one of InterContinental's first-class restaurants, such as Momoyama, Ciao Mediterranean or Trattoria Italiana.

The hotel can also arrange for limousine, dry cleaning, laundry, babysitting and business courier services as needed.

Recommendations for you

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Reviewer score 4.0 out of 5
Reviewer score 4.4 out of 5

Hotel Map

18.4429 -66.0197
Area served
Isla verde, San Juan, Carolina, Old San Juan, Rio Piedras, Hato Rey, Guaynabo.
Nearby airports
Luis Munoz Marin International Airport (SJU), estimated distance from property 1.5 miles.
Area description
The resort hotel is located on two miles of white sand beach, making it a preferred San Juan luxury hotel.

Hotel Policies

Check-in:
4:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for InterContinental San Juan

Overall score

3.9 / 5
5.01.0
73 out of 73
Amenities:
4.1
Cleanliness:
4.3
Hotel staff:
4.4
Comfort:
4.2
Location:
4.5
Value:
3.9

88% would recommend to a friend.

Sort by:
Review of InterContinental San Juan

Reviewer score

5
5.01.0
thomas k.
Couples
N/A
Oct 15, 2015

awesome getaway

The hotel is fabulous. the beach and water perfect. great beach for a walk. food was awesome. Ate local at Mi casita and Basilios local awesome food. My wife loves seafood and was in heaven. had dinner in hotel steak house restaurant sorry can't remember the name, we were very pleased. Hotel staff very friendly. beach side restaurant excellent for afternoon snack. Will go back in a couple of months.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of InterContinental San Juan

Reviewer score

5
5.01.0
Sheri S.
Friends
N/A
Sep 29, 2015

Vacation

I love the staff they are so sweet and friendly they make you feel like family. They above and beyond the call to make you feel welcome there is no place like The Intercontinental in Puerto Rico.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Friends

Review of InterContinental San Juan

Reviewer score

5
5.01.0
Angela R.
Couples
N/A
Sep 23, 2015

Lovely Stay

Had a wonderful stay, beautiful hotel clean phenomenal, and the restaurants were superb

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of InterContinental San Juan

Reviewer score

4
5.01.0
Tammie P.
Couples
N/A
Sep 20, 2015

First time time to PR

staff was amazing helpful n pleasant bathroom much to small Restaurants were only high end , nothing in between expensive n reasonable No Verizon service n my boyfriend missed alot of emails n text from his business work hotel was super clean no American coffee / no Starbucks Pool was gorgeous

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Couples

Review of InterContinental San Juan

Reviewer score

5
5.01.0
Charise G.
Couples
N/A
Apr 27, 2015

FABULOUS HOTEL

This hotel was absolutely stunning, spacious, accomodating staff, excellent service, beautiful view, clean and serene. I would definitely 100 stay again. Highly recommend!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of InterContinental San Juan

Reviewer score

5
5.01.0
Nicole
Friends
bronx
Mar 31, 2015

Awesome Trip!

Awesome trip! The jacuzzi and pool were great! The beach was excellent. The staff were all friendly. I would definitely go back!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Friends

Review of InterContinental San Juan

Reviewer score

3
5.01.0
marilyn p.
Family
N/A
Feb 24, 2015

good beach and location

We stayed on the fourth floor over the ballroom, which was pretty noisy on the weekend nights that we were there. The beach was great most of the time but did have a lot of seaweed blow in near the end of the week and they were very slow to remove it from the beach unlike Mexican resorts. The restaurants were quite good and rooms were clean though the bathroom toilet wanted to run all the time and the door was warped so difficult to close. We found the concierge to be very friendly and informative but the tour staff was not so much.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Family

Review of InterContinental San Juan

Reviewer score

5
5.01.0
daniel c.
Couples
bergenfield
Feb 22, 2015

nice

this hotel was great would definitely recommend excellent for couples

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of InterContinental San Juan

Reviewer score

5
5.01.0
Jammmmmm
Couples
East elmhurst
Feb 21, 2015

Love it

Love this hotel but there aren't any amenities :( still I love the views and the rooms

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of InterContinental San Juan

Reviewer score

4
5.01.0
Bmoney
Couples
Harlem
Dec 4, 2014

The best

Too fun, must visit, water sports n sites n entertainment .

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

Sightseeing tip: Short drive from hotel

San Juan

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