Hotel El Convento

4 stars
View map of 100 Calle Cristo, Old San Juan, 00901

Hotel Overview

Reviewer score
4.4
out of 5
29 reviews
Romantic get-away

Beautifully appointed hotel with excellent staff … Took my husband there earlier in the year only... See full review

  • Juliane M.
  • Dec 7, 2015
incredible trip

The best vacation we've ever had the best hotel I've ever stayed with the staff was incredible... See full review

  • bigherm
  • Dec 2, 2015
Located in the heart of Old San Juan, El Convento, a member of Historic Hotels of America and Small Luxury Hotel's of the World, has set new standards of luxury, comfort and service while preserving the unique character and mystique of the hotel.
A former Carmelite convent built three hundred years ago, El Convento was completely refurbished with special attention given to the preservation of the original structure. Each of the 58 rooms and suites recreates Spain's golden age while the entertainment system, multi-line telephones and modern bathrooms fulfill the needs of today's traveler. Relax by the pool and enjoy the magnificent view from the terrace while you sip a glass of wine. Dining is delicious at El Convento, from the casual patio restaurant, Patio Del Nispero, to the tapas bar, El Picoteo, and Italian dishes at Pizza E Birra, to the regal splendor of the Jose Campeche ballroom where galas are held you will enjoy a true culinary delight.
Designated as Puerto Rico's official guesthouse for visiting heads of state and other dignitaries, the hotel contains sections dating to 1651, when a three-story Carmelite convent opened on the site across from San Juan Cathedral, the Western Hemisphere's oldest. The convent housed nuns for 252 years until closing in 1903. In 1959, the building was converted into a hotel, with two stories added to the original three. Entertainment, government, and social notables made it their San Juan destination. Pablo Casals played his cello in the courtyard.
Under a succession of operators, the hotel fell into disrepair until San Juan investors restored and reopened it in 1997 as a boutique hotel with contemporary amenities. Guests enter on a black-and-white marble floor amid Spanish antiques and tapestries and take an elevator to a third-floor, open-air reception area. Popular with guests wishing to explore Old San Juan, the hotel is also family-friendly, providing children with easy access to the Puerto Rican Children's Museum just outside the entrance. Guests lounge on a rooftop sundeck with potted flowers overlooking Old San Juan, cool off in a plunge pool, soak in a bubbling spa, and work out in an air-conditioned fitness center. After strolls through the old city, the hotel's spacious interior courtyard provides shady respite under a 350-year-old tree. Afternoon wine-and-cheese reception is offered for guests on a third-floor, open-air terrace overlooking San Juan Cathedral.
The well-appointed guest rooms at El Convento reveal their distinctive character and convey the spirit of the Old World with handcrafted furniture, mahogany beams, Andalusian tiles, elegant marble bathrooms, and vistas of Old San Juan and its bay. Other property amenities include: afternoon wine reception every evening (with an array of international wines and cheeses), complimentary Wi Fi internet access in all of our rooms as well as the hotel's air-conditioned library, unlimited complimentary beach club use at a sister hotel, 24-hour concierge service, complimentary newspaper in lobby, bar/lounge, parking (valet), shuttle vans or private vehicle services available, security personnel, complimentary fitness center use with modern equipment, variety of restaurants, conference room, porter, doorman, safe-deposit box, ATM banking, babysitting, dry cleaning service, patio bar, wheelchair accessible. FEES MAY APPLY TO SOME AMENITIES.
**Note - A Mayor Credit Card will be needed at Check-in for incidentals**

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Hotel Map

18.4659 -66.1184
Area served
Old San Juan, Condado, Hato Rey, Rio Piedras, Guaynabo, Bayamon, Isla Verde.
Nearby airports
Luis Munoz Marin International Airport (SJU): Approximate driving time is 20 minutes and distance is 9 miles.
Area description
The hotel's location in historic Old San Juan makes walking the best way around to the numerous shops, restaurants, and historic sites. Hopping on and off the district's open-air trolleys is free. Nearby attractions: San Juan Cathedral - across street / San Juan Gate - 1 block / Puerto Rico Indian Museum - 1 block / La Fortaleza (governor's mansion) - 2 blocks / Casa Blanca museum & garden - 2 blocks / African Heritage Museum - 3 blocks / Pablo Casals Museum - 3 blocks / San Felipe del Morro fortress - 0.5 mile / San Cristobal Castle - 0.5 mile / Plaza Las Americas (shopping, dining) - 7 miles / Pinones forest (bicycling, hiking, surfing) - 12 miles / El Yunque Rainforest - 31 miles.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

Ratings and reviews for Hotel El Convento

Overall score

4.4 / 5
5.01.0
29 out of 29
Amenities:
4.3
Cleanliness:
4.7
Hotel staff:
4.7
Comfort:
4.6
Location:
4.7
Value:
4.3

97% would recommend to a friend.

Sort by:
Review of Hotel El Convento

Reviewer score

1
5.01.0
Juliane M.
Couples
Orlando
Dec 7, 2015

Romantic Getaway

Having stayed in a boutique hotel in Condado before, this was my first time with my husband in this beautiful, historic hotel downtown … It was an overall extremely pleasant experience … My husband was so much in love with this hotel, that I decided to book our accommodations again there for our 20th wedding anniversary … From the beautifully appointed rooms to the delicious breakfast under the several centuries old tree in the atrium, to the fragrant herb garden, to the excellent spa, the charming hotel cats, to the excellent housekeeping and serving staff, this hotel is one of our world-faves!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
1
Value:
1
Trip purpose:

Couples

Review of Hotel El Convento

Reviewer score

5
5.01.0
Juliane M.
Couples
Orlando
Dec 7, 2015

Romantic get-away

Beautifully appointed hotel with excellent staff … Took my husband there earlier in the year only to also book it for our 20th wedding anniversary .. Its unique charm, sense for detail and hard-to-match service made this one of my husband's favorite hotels in the world (he travels a lot) … Guess we will always come back, when being on Puerto Rico … After all: its just a short flight from Orlando, our home base …

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Hotel El Convento

Reviewer score

5
5.01.0
bigherm
Family
N/A
Dec 2, 2015

incredible trip

The best vacation we've ever had the best hotel I've ever stayed with the staff was incredible everything was perfect

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of Hotel El Convento

Reviewer score

5
5.01.0
bigherm
Family
N/A
Oct 20, 2015

best family vacation

Small pool but the most incredible hotel and staff and location. the best vacation we could imagine, great value

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of Hotel El Convento

Reviewer score

5
5.01.0
Camille K.
Couples
N/A
Sep 28, 2015

Beyond amazing

From the moment we stepped inside the hotel to the time we checked out, we had an awesome experience. Staff were very helpful, accomodating and very sincere. It was our first time in Puerto Rico and they made it very memorable.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Hotel El Convento

Reviewer score

5
5.01.0
Ming G.
Couples
N/A
Apr 6, 2015

Amazingly beautiful stay

Could not have been happier with this hotel space- it felt cozy and relaxing in a beautiful historic setting with lots of character. The location was perfect and in the center of the old town but still felt off the beaten path, and refreshingly different from the mega resorts along the coast. Would recommend to anyone.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Hotel El Convento

Reviewer score

4
5.01.0
Genevieve D.
Single
N/A
Mar 10, 2015

A wonderful and relaxing trip

It was a great experience. I would have preferred if the hotel set us up for a car rental with their recommended company at the airport not in Candado. The airport one was fast efficient and friendly, we returned the car there. The Cantado office was further away, small office and only 1 person in the office and 1 driver. We went to Aracibo and to El Yunquez Rain Forest, both great trip. We appreciated the curtusy pass to another Hotel for a day at the beach. In all a very good trip. The staff is very friendly and accommodating

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Single

Review of Hotel El Convento

Reviewer score

5
5.01.0
mike
Couples
Columbus
Feb 27, 2015

good hotel

it's very clean and classic. good place to stay. and the staff is very kind. The pool is very good. all the service are making your trip wonderful

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Couples

Review of Hotel El Convento

Reviewer score

4
5.01.0
Nydia
Family
Bury St Edmonds, United Kingdom
Oct 14, 2014

Great getaway

The staff was very friendly and accommodating. Rooms were beautifully decorated, clean and comfortable. Tour attractions were in walking distance, ( shopping, museum, restaurants, and historical buildings ) I would stay here again and again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Family

Sightseeing tip: Short walk from hotel

Everything close to the Hotel.

Review of Hotel El Convento

Reviewer score

5
5.01.0
Pattyandgabe123
Couples
Fort myers Florida
Aug 31, 2014

Best hotel in San Juan!

This hotel is gorgeous! Every floor has something beautiful to look at. The location is perfect for shopping, site seeing and dining. I can't wait to go back and I couldn't imagine staying anywhere else in Puerto Rico.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Time-saving tip: Not Applicable

If you rent a car you better be well prepared for traveling anywhere because Puerto Rico does not believe in road signs of any sort. Thank god hotel el convento had valet parking because driving around San Juan is impossible let alone parking anywhere. We got lost every time we traveled outside of old San Juan. The next time I go we are taking a taxi not renting a car.

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