Rate and special offer based on Check-in: Aug 25, 2014 Check-out: Aug 28, 2014

Hotel El Convento

4 stars
100 Calle Cristo, Old San Juan, 00901
Hotel Overview
Reviewer score
4.5
out of 5
142 reviews
Luxury boutique hotel at its finest!

The staff was so friendly and went above and beyond. They continued to give us VIP service and made... See full review

  • Celebrating 10 years
  • Aug 13, 2014
Romantic Old San Juan

This is a beautiful hidden gem within Old San Juan. See full review

  • costa rica bob
  • Aug 10, 2014

With a wealth of history, rustic decor and charming details, it's easy to see why Hotel El Convento was chosen by Condo Nast Traveler as one of the 'Top 10 Hotels in the Caribbean'. Situated in Old San Juan, this boutique luxury hotel makes guests feel equally relaxed and spoiled. With the daily manager's reception offering hors d'oeuvres and cocktails for guests, the hotel also shows off three restaurants, a rooftop plunge pool and a veranda terrace.

Key facts

  • Complimentary Wi-Fi
  • Plush slippers and bathrobes
  • Flat panel 37-inch TV and Bose Radio
  • Goose-down pillows
  • In-room refrigerator containing free bottled water
  • Handicapped-accessible rooms available
  • Two-cup coffeemaker with premium Alto Grande coffee
  • Plunge pool and Jacuzzi that overlook the San Juan Bay
  • Fitness center
  • Business center with 7 meeting rooms
  • 24-hour valet parking
  • Club that offers beach and pool privileges at two sister properties
  • Aromatherapy, massages and facials available upon request
  • Room service offered throughout the day
  • Dry cleaning service and coin-operated laundry facilities

Neighborhood

Guests are only steps away from the perpetually vibrant atmosphere in the heart of Puerto Rico, where they'll discover restaurants, bars and galleries. Make your way down to the piers from which many cruise ships depart, or take a quick drive to Condado Beach or Isla Verde Beach. Just across the way, you will find the iconic Cathedral of San Juan Bautista.

Hints and tips

If you'd like a cocktail with freshly-picked garnish, order a beverage that features an ingredient from the hotel's herb and fruit garden.

The helpful staff members are happy to fulfil any requirements you may have.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel El Convento Rooms

Queen Deluxe Room
Queen Deluxe Room includes: One queen bed and City view from French balcony (no step-out space). Open-air-corridor seating facing interior garden courtyard. Spanish-antique and antique-replica furniture, including desk, dining set, reading chair. Tile floor. Small marble bathroom with pedestal sink, shower/tub, bathrobes/slippers, telephone. 32-inch LCD HDTV. Bose CD player, radio. Complimentary high-speed wireless internet access. Compact refrigerator with complimentary bottled water. Smoking not permitted in room. Rollaway bed needed for a 3rd person in room ($35 extra nightly charge).
Vista Room
Vista Room includes: One Queen bed with full view of San Juan Bay from French balcony (no step-out space). Open-air-corridor seating facing interior garden courtyard. Spanish-antique and antique-replica furniture, including desk, dining set, reading chair. Tile floor. Small marble bathroom with pedestal sink, shower/tub, bathrobes/slippers, telephone. 32-inch LCD HDTV. Bose CD player, radio. Complimentary high-speed wireless internet access. Compact refrigerator with complimentary bottled water. Smoking not permitted in room. Rollaway bed needed for a 3rd person in room($35 extra nightly charge).
Double Deluxe Room
Double Deluxe Room includes: Two double beds with City view from French balcony (no step-out space). Open-air-corridor seating facing interior garden courtyard. Spanish-antique and antique-replica furniture, including desk, dining set, reading chair. Tile floor. Small marble bathroom with pedestal sink, shower/tub, bathrobes/slippers, telephone. 32-inch LCD HDTV. Bose CD player, radio. Complimentary high-speed wireless internet access. Compact refrigerator with complimentary bottled water. Smoking not permitted in room. Rollaway bed not allowed in room.
Superior Room
Superior Room includes: One queen bed or two twin beds (run of house)and limited view from French balcony (no step-out space). Open-air-corridor seating facing interior garden courtyard. Spanish-antique and antique-replica furniture, including desk, dining set, reading chair. Tile floor. Small marble bathroom with pedestal sink, shower/tub, bathrobes/slippers, telephone. 32-inch LCD HDTV. Bose CD player, radio. Complimentary high-speed wireless internet access. Compact refrigerator with complimentary bottled water. Smoking not permitted in room. Rollaway bed needed for a 3rd person in room ($35 extra nightly charge).

Amenities

  • Free internet
  • Pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Pool
Fitness Center
Spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Childcare Service
In-Room Safe
Meeting/Banquet facilities
Conference facilities
Doctor on call
Internet
Free internet
Parking
Parking
Accessibility
Handicapped rooms/facilities
Wheel chair access
Service dogs allowed
Service animals allowed
Handicapped parking
Audible emergency alarm for sight impaired guest
Wheelchair accessible elevators
Visual emergency alarm for hearing impaired guest
Ramp access to buildings

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Hotel Map

18.4659 -66.1184
Area served
Old San Juan, Condado, Hato Rey, Rio Piedras, Guaynabo, Bayamon, Isla Verde.
Nearby airports
Luis Munoz Marin International Airport (SJU): Approximate driving time is 20 minutes and distance is 9 miles.
Area description
The hotel's location in historic Old San Juan makes walking the best way around to the numerous shops, restaurants, and historic sites. Hopping on and off the district's open-air trolleys is free. Nearby attractions: San Juan Cathedral - across street / San Juan Gate - 1 block / Puerto Rico Indian Museum - 1 block / La Fortaleza (governor's mansion) - 2 blocks / Casa Blanca museum & garden - 2 blocks / African Heritage Museum - 3 blocks / Pablo Casals Museum - 3 blocks / San Felipe del Morro fortress - 0.5 mile / San Cristobal Castle - 0.5 mile / Plaza Las Americas (shopping, dining) - 7 miles / Pinones forest (bicycling, hiking, surfing) - 12 miles / El Yunque Rainforest - 31 miles.

Nearby points of interest

  • Museo del Nino: 0 mi
  • Calle del Cristo: 0 mi
  • Bacardi Rum Factory: 0 mi
  • El Viejo San Juan (Old San Juan): 0.1 mi
  • La Fortaleza - Palacio de Santa Catalina: 0.1 mi
  • Plaza de Armas: 0.1 mi
  • Parque de las Palomas: 0.1 mi
  • Paseo de la Princesa: 0.1 mi
  • Fortaleza Street: 0.2 mi
  • Castillo San Felipe del Morro: 0.5 mi
  • Castillo de San Cristobal: 0.6 mi
  • Port of San Juan: 0.6 mi
  • Puerto Rico Convention Center: 1.8 mi
  • San Juan Cathedral (Catedral de San Juan): 2.2 mi
  • Fine Arts Cinema: 2.3 mi
  • Museo del Nino: 0 mi
  • Calle del Cristo: 0 mi
  • Bacardi Rum Factory: 0 mi
  • El Viejo San Juan (Old San Juan): 0.1 mi
  • La Fortaleza - Palacio de Santa Catalina: 0.1 mi
  • Plaza de Armas: 0.1 mi
  • Parque de las Palomas: 0.1 mi
  • Paseo de la Princesa: 0.1 mi
  • Fortaleza Street: 0.2 mi
  • Castillo San Felipe del Morro: 0.5 mi
  • Castillo de San Cristobal: 0.6 mi
  • Port of San Juan: 0.6 mi
  • Puerto Rico Convention Center: 1.8 mi
  • San Juan Cathedral (Catedral de San Juan): 2.2 mi
  • Fine Arts Cinema: 2.3 mi
  • Museo de Las Americas: 2.6 mi
  • San Juan Gate: 2.9 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 3.1 mi
  • Bellas Artes: 3.4 mi
  • Museo de Arte de Puerto Rico: 3.5 mi
  • Ocean Park: 4.6 mi
  • Jardin Botanico: 6.1 mi
  • Isla Verde: 6.7 mi
  • Arecibo Observatory: 42.5 mi

Meeting facilities

Meeting Info
Hotel El Convento offers superb meeting and banquet facilities. With close proximity to the financial center in San Juan, and 7 multi-use meeting rooms of varying sizes, the hotel is the perfect venue for banquets, charity events, and high-level corporate affairs. The 2700 sq. ft. Salon Campeche is a spectacular ballroom and can accommodate from 250 - 300 people for classroom/banquet seating. For smaller gatherings and corporate functions, choose from Salon Oller which accommodates 75 people for a seated event; Salon Paoli, perfect for a group of 50; Salon Zafiro, for a group of 35, the Executive Boardroom which seats 12. Two additional rooms are available for up to 40 people. The hotel has every amenity the business traveler needs to assure a successful trip from audiovisual facilities, computer ports, dual-line data port phones in each guest and banquet room, Internet access, and valet parking. Restaurants are located within the hotel and we also provide expert catering services.

Dining

Pizza E Birra
Pizza e Birra offers a taste of classic Italian and American-Italian dishes, but the main attraction is definitely Pizza perfection. For the perfect combination Pizza e Birra features over 20 different craft beers from all over the world. The Pizzeria embodies all the eclectic elements that characterize the cobblestone city, with a cool modern spark
Patio del Nispero
Shaded by Hotel El Convento's famous 300-year old nispero fruit tree, Patio del Nispero is located on the ground floor of the stately open-air courtyard in the hotel. Open for breakfast, lunch and dinner daily, Patio del Nispero is a welcome culinary treat serving international gourmet fare in casual yet elegant surroundings. From the best banana nut pancakes,to creative and hearty sandwiches and salads, with even traditional Puerto Rican dishes, alfresco dining has never been more tasteful!
El Picoteo
There's something cooking in Old San Juan where the food is inventive, the service never misses a beat, and the wine list is exceptional. The atmosphere at El Picoteo is all about food and mood. Hot or cold, tapas warm you up for mas tapas de picotear. El Picoteo offers a cornucopia of choice without parallel on the island. After a sampling of delectable tapas, try the paella - voted best on the island! The gazpacho, tortillas, empanadillas, croquetas, specialty pizzas are all fantastico. The wine list fills classic bistro slots with imaginative producers and delectable desserts round out the eclectic menu. This is the place that defines the tapas and paella experience.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (142)

Ratings and reviews for Hotel El Convento

Overall score

4.5 / 5
5.01.0
142 out of 142
Amenities:
4.4
Room cleanliness:
4.7
Hotel staff:
4.7
Room comfort:
4.5
Location:
4.8
Value:
4.3

96% would recommend to a friend.

Sort by:
Review of Hotel El Convento

Reviewer score

4
5.01.0
Fresno Shaw
Cleveland, Ohio
Aug 14, 2014

Beautiful Hotel

We stayed in the hotel for 8 nights, Room Service was very friendly. The Concierge was extraordinarily helpful in getting us tickets to the Bio Bay tour. The hotel was quiet and peaceful. The free wine and cheese was always staked and the hot tube and pool on the upper balcony were very relaxing. From this Hotel we were able to walk to El Morro (about 10 minute walk) and where they dock the cruise ships (another 10 minute walk).

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Review of Hotel El Convento

Reviewer score

5
5.01.0
Celebrating 10 years
Saint Augustine
Aug 13, 2014

Luxury boutique hotel at its finest!

The staff was so friendly and went above and beyond. They continued to give us VIP service and made us feel so special and made the trip very memorable. Very romantic hotel...charming...lots of character. Say hi to the cats for us!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Hotel El Convento

Reviewer score

5
5.01.0
costa rica bob
rochester, ny
Aug 10, 2014

Romantic Old San Juan

This is a beautiful hidden gem within Old San Juan.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Hotel El Convento

Reviewer score

4
5.01.0
Michael travels a lot
Fort Worth, TX
Jul 23, 2014

Long weekend getaway

El Convento is great. Location is perfect in old San Juan. Not too close and not too far away from the action. The restaurants on site are great and the rooms are small, but clean. The pool is also pretty small, nothing more than a large tub. Wine and cheese at 6pm is a great way to start your evening.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of Hotel El Convento

Reviewer score

5
5.01.0
Jim Feldman
Ardmore, PA
Jul 16, 2014

Wonderful romantic hotel

This is the nicest hotel we have ever been to. The staff is wonderful. The hotel itself is beautiful and very romantic. The rooftop pool and hot-tub is lovely. We had the cheapest room -- but it was great. The rooms was not only beautiful, but it was very quiet and dark at night. The hotel's in a great location. There is no beach access but the hotel has an arrangement with the Marriott Residence Inn in Isla Verde. It's a beautiful beach and you have access to lockers, towels, beach chairs, and a changing room. The only problem with the beach is that it is near the airport, so you hear planes taking off every few minutes. It didn't bother us.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Marmalade is a great and very romantic (albeit pricey) restaurant about a 15-minute walk from the hotel. Also very friendly to people with diet restrictions -- such as vegans like myself -- but it is by no means a veg restaurant.

Review of Hotel El Convento

Reviewer score

2
5.01.0
Jpchaviano
Washington DC
Jul 11, 2014

Not worth it

The room was sub par for what we paid. It was also extremely hot in our room. The hotel sent up an engineer to fix the issue and we came back to a $10 walmart fan in the center of our room. we couldn't get the temp below 78 degrees. We were also told that we were upgraded to a superior with a bay view. The view was to a dirty alley with the bay in the distance. We were credited $50 for the inconvenience but this room should have been comped.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
1
Location:
4
Value:
1
Money-saving tip: Short drive from hotel

stay in el condado

Review of Hotel El Convento

Reviewer score

4
5.01.0
Llan
Dallas tx
Jun 20, 2014

memorable girls getaway

When we pulled up to the hotel, it was just like the website. very beautiful and nothing whatsoever was misleading. The atrium and the room was beautiful. WE did have a problem with our air conditioner in the room, which made our room hot, so as soon as we notified the front desk, they quickly moved us to another room. The staff was very friendly and helpful and the breakfast was superb! the location is also the best! Thank you El Convento!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Entertainment tip: Short walk from hotel

if you are a cigar smoker, go to the cigar house-great place to buy your cigar and enjoy it in their lounge.

Review of Hotel El Convento

Reviewer score

5
5.01.0
Anatole papi chulo
Brooklyn, NY
Jun 12, 2014

Way better than a secluded resort

The area is so great for just walking around/ bar hopping/ eating out/ picture taking and more! The hotel doesn't feel like a cold place to be; everybody's really nice and the hotel looks very good, very historic and beautiful. Makes you want to come back to the room every time you leave. Coming back here as soon as possible!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Nightlife tip: Short walk from hotel

Right across the street from hotel back entrance(resaurant area) is an awesome dive bar.

Review of Hotel El Convento

Reviewer score

5
5.01.0
the solo travelist
Business
California
Mar 9, 2014

Small Luxury. .

5 star treatment every step of the way! Made the trip personal and even better : )

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Hotel El Convento

Reviewer score

4
5.01.0
baldar
Maryland
Mar 7, 2014

Eighteenth Century Charm

It depends on what you want. If you want a hotel, stay on the beach. If you want to experience San Juan, stay at the El Convento. In the center of Old San Juan, the place was a convent for 2 1/2 centuries, and the conversion to a hotel preserved the charm of the convent without being at all primitive. The staff is 5-star. Don't miss the wine and cheese on the patio in the evening.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
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