Rate based on Check-in: May 11, 2014 Check-out: May 12, 2014

Holiday Inn Express SAN JUAN CONDADO

3 stars
1 MARIANO RAMIREZ BAGES CONDADO, SAN JUAN, 00907
Hotel Overview
Reviewer score
3.6
out of 5
169 reviews
perfect stay at great value

is in a renovation process but we got a renewed room and it was all new and clean, very polite staff See full review

  • ethanpr
  • Dec 10, 2013
Awesome

awesome the location was good it was clean and nice staff was helpful had a real good stay i would... See full review

  • Freddy23
  • Mar 15, 2013
San Juan hotel with pool and free breakfast in Condado area
The San Juan Plaza Hotel greets guests with a tropical chic lobby, complete with potted palms, salmon-colored easy chairs and striped wallpaper. That theme continues in the hotel's tidy guestrooms that overlook Condado Lagoon. The San Juan Plaza Hotel is a good home base from which to explore all of San Juan, including nearby Ashford Avenue, with world-class beaches, restaurants and shopping. A pleasant patio with colorful tables and chairs, and a pool with a waterfall wall and whirlpool beckon weary travelers.
Highlights
  • Free deluxe continental breakfast
  • Pool, waterfalls and whirlpool
  • Overlooking Condado Lagoon
  • Located in trendy Condado
Rooms

These 110 rooms and two suites overlook the scenic Condado Lagoon. Rooms at the San Juan Plaza Hotel have a tropical feel with salmon-colored curtains and bedspreads, wooden bureaus, nightstands and headboards, and an easy chair. They each have a work desk with lamp and wired and wireless Internet access. Every room has a private bathroom with tub and shower combination.

Features

Self parking is available for a fee at the San Juan Plaza Hotel.

Recreation

The San Juan Plaza Hotel has an outdoor pool and whirlpool. The fitness center is free of charge to hotel guests.    

Transportation
  • Luis Muñoz Marín International Airport (6.8 mi/11 km)
Attractions
  • Fort San Cristóbal (0.3 mi/0.5 km)
  • Cruise ships terminals (0.6 mi/1 km)
  • Old San Juan Historical District (0.8 mi/1.2 km)
  • Cathedral of San Juan Bautista (0.8 mi/1.2 km)
  • El Morro Fortress (1.2 mi/1.9 km)
  • Puerto Rico Convention Center (1.7 mi/2.7 km)
  • Condado Beach (2 mi/3.2 km)
  • Museum of Art of Puerto Rico (2.9 mi/4.6 km)
  • Plaza Las Américas (3.7 mi/6 km)
  • Isla Verde Beach (5.1 mi/8.2 km)
Business
  • High-speed wired and wireless Internet access
  • Business center with PC available
  • Fax service available

Amenities

  • Free breakfast
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Executive level
Ice machine
Activities
Outdoor pool
Golf
Tennis
Dining
Free breakfast
Coffee maker in room
Services
Business center
Maid service
Concierge desk
In-Room Safe
Shops/Commercial services
Tour desk
Car rental desk
FAX
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
Safe
Phone with speaker
Desk with lamp
Hairdryer in room
Cribs available
Temperature control
Ironing board

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Hotel Map

18.4583 -66.0754
Nearby airports
Luis Munoz Marin Int'l Airport, (SJU), 5.00, MI;
Area description
Downtown, downtown

Nearby points of interest

  • Museo de Arte Contemporaneo de Puerto Rico: 0.6 mi
  • Fine Arts Cinema: 0.6 mi
  • Museo de Arte de Puerto Rico: 0.7 mi
  • Bellas Artes: 0.7 mi
  • San Juan Gate: 0.7 mi
  • Puerto Rico Convention Center: 1.1 mi
  • Ocean Park: 1.7 mi
  • Port of San Juan: 2.3 mi
  • Castillo de San Cristobal: 2.4 mi
  • Castillo San Felipe del Morro: 2.4 mi
  • Fortaleza Street: 2.7 mi
  • Plaza de Armas: 2.8 mi
  • Parque de las Palomas: 2.8 mi
  • Calle del Cristo: 2.9 mi
  • Paseo de la Princesa: 2.9 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 0.6 mi
  • Fine Arts Cinema: 0.6 mi
  • Museo de Arte de Puerto Rico: 0.7 mi
  • Bellas Artes: 0.7 mi
  • San Juan Gate: 0.7 mi
  • Puerto Rico Convention Center: 1.1 mi
  • Ocean Park: 1.7 mi
  • Port of San Juan: 2.3 mi
  • Castillo de San Cristobal: 2.4 mi
  • Castillo San Felipe del Morro: 2.4 mi
  • Fortaleza Street: 2.7 mi
  • Plaza de Armas: 2.8 mi
  • Parque de las Palomas: 2.8 mi
  • Calle del Cristo: 2.9 mi
  • Paseo de la Princesa: 2.9 mi
  • Bacardi Rum Factory: 2.9 mi
  • Museo del Nino: 2.9 mi
  • La Fortaleza - Palacio de Santa Catalina: 2.9 mi
  • El Viejo San Juan (Old San Juan): 2.9 mi
  • Isla Verde: 3.8 mi
  • San Juan Cathedral (Catedral de San Juan): 3.8 mi
  • Jardin Botanico: 4.1 mi
  • Museo de Las Americas: 4.4 mi
  • Arecibo Observatory: 45.2 mi

Dining

Di Parma
Di Parma is an Italian Restaurant situated at Las Ventanas Al Mar on 1449 Ashford Ave, Condado. Fridays,Saturdays, Sundays the opening hours are 11:00a.m. to 2:00a.m.

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (169)

Ratings and reviews for Holiday Inn Express SAN JUAN CONDADO

Overall score

3.6 / 5
169 out of 169
Amenities:
3.5
Room cleanliness:
4
Hotel staff:
4.1
Room comfort:
3.7
Location:
4.1
Value:
3.8

76% would recommend to a friend.

Sort by:
Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

5
ethanpr
Isabela, PR
Dec 10, 2013

perfect stay at great value

is in a renovation process but we got a renewed room and it was all new and clean, very polite staff

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

2
Rockanrolero
San Juan, PR
Dec 9, 2013

Try and find another cheap place

The hotel is undergoing repairs, which you find out when getting there since this website doesn't have that info. Location is prime, and I mean PRIME! Everything is close by... Because of renovations they changed the name of the hotel, it's really another chain. Breakfast buffet was offered at another hotel and it could've been worse but luckily it wasn't.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

3
Lead supervisor
Business
Reading pa
Jul 14, 2013

Ok

The hotel was fine but alittle deceiving the price for parking was to much and the pool was very small

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

3
jayeshkumar
Washington, DC
May 12, 2013

good price.good location

good location,safe location.nice staff.free breakfast.good car parking with fee.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

2
RETIRED SOLDIER
HERSHEY PA
May 4, 2013

Adaquate

We booked a Holiday Inn Select and got a hotel that was sold and in transition to a new label. We felt safe, staff was great and breakfast was good. Hotel suggested a $20 cab to Old San Juan instead of a $.75 cent bus trip. Its good to support the cabbies, but give the guest a choice. Would NOT recommend until rebranding is complete. Rooms need work

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

4
Corbi
Madison, Wi
May 1, 2013

Prime location=good value.

No this place isn't the latest and the greatest nor is it filled with all sorts of amenities. But it is clean, quiet, comfortable with a friendly and efficient staff. Close to the beach, shopping, restaurants, etc. Pool is small but still nice, hot tub is great. Basic breakfast served everyday for free as well. Fitness center is horrid but hey you are on vacation so take it easy for a few days. I would have no issues returning here, great value for your money.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
4
Dining tip: Short walk from hotel

Plenty of great locally owned restaurants within 2-3-4 blocks.

Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

1
Singing traveler
NYC, NY
Apr 23, 2013

Damp smell

Love San Juan, but...even though the hotel price was low and the staff is great, there's they said there's nothing they can do about the smell of dampness in the rooms. They offered us a second room that smelled just as bad, then moved us into a renovated room without an odor but no towel racks, no hooks, the a/c was either freezing or inadequate. The pool is okay but the area needs spiffing up. No outdoor place to sit except a bench on a narrow area in front of the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
1
Location:
4
Value:
1
Sightseeing tip: Short drive from hotel

El Morrow fort is wonderful.

Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

3
LandrioM
Belchertown,MA
Apr 19, 2013

Perfect Location

Upon arrival, my husband and I had some trouble checking in at first. They tried to charge me twice for the room claiming I hadn't prepaid. But that was quickly cleared up. Besides that, this hotel is perfect if you plan to use it for not much more than a place to sleep or take a break from the sun. Overall the room was nice. The bed was comfy and we had a great view from our window. There are no frills to this hotel. The free breakfast is basic - cereal, bananas, toast and eggs and sausage along with a few pastry options. I chose the hotel because of the pool--many hotels in this price range do not have pools. However, we never swam in it because the beach is directly across the street and the hotel pool is in the shade. But it looked very clean and maintained. There was always an available taxi outside of the hotel and it felt very safe to walk around there. The only thing really missing for me was some type of hotel restaurant or even a small store to buy water or snacks. But there are so many excellent restaurants around that in the end that didn't matter so much.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Dining tip: Short walk from hotel

One of our favorite meals was at Casa Lola on Ashford Avenue. The ambiance is beautiful and romantic and the food and service were amazing! The dinners were around $20+ so for us, this was our biggest splurge. We each got a mofongo and they were fantastic. We also liked Kasalta bakery (amaaazing!) ..good breakfast sandwiches. This one you have to drive to. In Old San Juan, we liked Caficultura - good coconut french toast and specialty iced coffees. At Mike's pizzeria, around the corner from the hotel, order the pizza with plantains--best pizza I've had in a long time. Tons of restaurants in walking distance. We wished we had more time!

Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

4
Maxymoodi
San Juan, Puerto rico
Mar 31, 2013

Good Getaway experience

I booked my trip as a getaway trip to San Juan and what a good experience. The hotel made it more comfortable and good i enjoyed every night. The staff are good and very helpful. and for the price it was very worth it. The breakfast could get better specially when it is included, they had short verity of food at the breakfast table.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
5
Value:
4
Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

2
greenschnapps
madison, wi
Mar 20, 2013

Stay elsewhere

We gave our hotel confirmation number to the front desk and they said they had to contact O_bitz to confirm. The O_bitz confirmation number is different than the hotel confirmation number. We had to wait 20-30 minutes for a room, but we're not sure why. The reservation was for 2 double beds or 1 king, we were given a small room with one queen, next to the elevator which made a loud alarm like noise every time it opened. The room was at 85% humidity or above and when using the toilet your knees come within an inch of hitting the wall.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
1
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