Rate based on Check-in: Dec 4, 2014 Check-out: Dec 5, 2014

Holiday Inn Express SAN JUAN CONDADO

3 stars
1 Mariano Ramirez Bages,Condado, San Juan, 00907
Hotel Overview
Reviewer score
3.6
out of 5
186 reviews
Awesome!!!!!

My experience at this hotel was wonderful, the staff was cordial and very friendly. Breakfast was... See full review

  • ciklalisse
  • Apr 22, 2014
perfect stay at great value

is in a renovation process but we got a renewed room and it was all new and clean, very polite staff See full review

  • ethanpr
  • Dec 10, 2013
Renovated in early 2014 as the Holiday Inn Express San Juan Condado, the San Juan Plaza Hotel strikes a pose on the shores of the Condado Lagoon with its cobalt blue lighting. Inside, a tropical color palette and ethnic motifs continue through the lobby, while the wave design around the outdoor pool area draws would-be swimmers into the water. A breakfast of Puerto Rican pastries and hot treats is served in the on-site dining room, and those needing to get some work out of the way before an ocean dip will find a self-service business center, with Internet free throughout the hotel (fees may apply).
Key facts
  • 115 guestrooms
  • Concierge
  • Outdoor pool
  • Whirlpool
  • Fitness center
  • Complimentary breakfast
  • Valet parking
  • Business center
Neighborhood
The area of Condado is a stylish resort neighborhood, run through with the shopping and dining Mecca Avenida Ashford, flanked by Condado Beach and the Atlantic Ocean. Though the hotel has no evening food service, relaxed dinner options can still be had at Di Parma Italian restaurant just down the street from Plaza Hotel San Juan, or visitors can grab a slice of the good stuff at Mike's pizzeria around the corner. Adventurous treasure-seekers can always hop over to the islet of Old San Juan for the historic forts of El Morro & San Cristobal (three miles).
Hints and tips
Plenty of Contado resorts also come with in-house casinos, if you're feeling lucky at La Concha or The Radisson Ambassador.

Cruising Condado's nightlife leads to excellent waterfront bars and restaurants like Oceano - where you can enjoy your pina colada on the roof.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Amenities

  • Free breakfast
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Executive level
Ice machine
Activities
Outdoor pool
Golf
Tennis
Dining
Free breakfast
Coffee maker in room
Services
Business center
Maid service
Concierge desk
In-Room Safe
Shops/Commercial services
Tour desk
Car rental desk
FAX
Parking
Parking
Valet parking
Accessibility
Accessible facilities
Room
Satellite TV
Phone with speaker
Desk with lamp
Hairdryer in room
Cribs available
Temperature control
Ironing board

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Hotel Map

18.4583 -66.0754
Nearby airports
Luis Munoz Marin Int'l Airport, (SJU), 5.00, MI, W;
Area description
Downtown, downtown

Nearby points of interest

  • Museo de Arte Contemporaneo de Puerto Rico: 0.6 mi
  • Fine Arts Cinema: 0.6 mi
  • Museo de Arte de Puerto Rico: 0.7 mi
  • Bellas Artes: 0.7 mi
  • San Juan Gate: 0.7 mi
  • Puerto Rico Convention Center: 1.1 mi
  • Ocean Park: 1.7 mi
  • Port of San Juan: 2.3 mi
  • Castillo de San Cristobal: 2.4 mi
  • Castillo San Felipe del Morro: 2.4 mi
  • Fortaleza Street: 2.7 mi
  • Plaza de Armas: 2.8 mi
  • Parque de las Palomas: 2.8 mi
  • Calle del Cristo: 2.9 mi
  • Paseo de la Princesa: 2.9 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 0.6 mi
  • Fine Arts Cinema: 0.6 mi
  • Museo de Arte de Puerto Rico: 0.7 mi
  • Bellas Artes: 0.7 mi
  • San Juan Gate: 0.7 mi
  • Puerto Rico Convention Center: 1.1 mi
  • Ocean Park: 1.7 mi
  • Port of San Juan: 2.3 mi
  • Castillo de San Cristobal: 2.4 mi
  • Castillo San Felipe del Morro: 2.4 mi
  • Fortaleza Street: 2.7 mi
  • Plaza de Armas: 2.8 mi
  • Parque de las Palomas: 2.8 mi
  • Calle del Cristo: 2.9 mi
  • Paseo de la Princesa: 2.9 mi
  • Bacardi Rum Factory: 2.9 mi
  • Museo del Nino: 2.9 mi
  • La Fortaleza - Palacio de Santa Catalina: 2.9 mi
  • El Viejo San Juan (Old San Juan): 2.9 mi
  • San Juan Cathedral (Catedral de San Juan): 3.8 mi
  • Jardin Botanico: 4.1 mi
  • Museo de Las Americas: 4.4 mi
  • Arecibo Observatory: 45.2 mi

Dining

Di Parma
Di Parma is an Italian Restaurant situated at Las Ventanas Al Mar on 1449 Ashford Ave, Condado. Fridays,Saturdays, Sundays the opening hours are 11:00a.m. to 2:00a.m.

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (186)

Ratings and reviews for Holiday Inn Express SAN JUAN CONDADO

Overall score

3.6 / 5
5.01.0
186 out of 186
Amenities:
3.5
Room cleanliness:
4.1
Hotel staff:
4.1
Room comfort:
3.7
Location:
4.1
Value:
3.8

76% would recommend to a friend.

Sort by:
Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

3
5.01.0
CoreyK
Business
Belleville, NJ
Sep 10, 2014

Holiday Inn Express SAN JUAN CONDADO

Location is Great but my room experience was not. I had to change my room twice. If you happen to select this hotel do not stay on the 1st floor. It is right next to the kitchen which is very loud during breakfast hours 7a.m. - 9a.m. Overall, was not the worst experience. I still had a great time & location was excellent. When I finally got a better room everything was fine.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Lots of Bars & restaurants. Beach across the street as well. Casino's, Lounges etc.

Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

2
5.01.0
Lady M.
Business
Carolina, puerto rico
Aug 26, 2014

Mother daughter vacation

My experience at this hotel could have been more enjoyable, but unfourtunately I was not pleased with me having to switch rooms three times. The staff did not show concern nor try to make my stay more enjoyable by switching rooms several times. I switched from my first room because the air conditioner was leaking and they could not get it fixed. Then the second room I had to switch because the drawers in that room would not stay closed. Throughout the moving to different rooms, we were not credited nor given something to make this unsatistifying run arounds more at ease when we finally got settled in to our third room. Also just to get a bucket of ice we had to knock on the laundry door because the ice machine was not in service. This became a constant aggravation to find a staff member to get ice. I would not recommend this hotel to anyone because my overall satisfaction score is a 4 out of 10.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Great night life and so much to do. But not a good hotel to stay at.

Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

2
5.01.0
NJ NNR
Business
Houston, TX
Aug 25, 2014

Holiday Inn. San Juan 08/2014

Location is not that bad.... but the hotel is extremely ordinary and don't let the breakfast fool you... pay that extra $30 to $40 per night and enjoy your time in San Juan... because there is a lot to do and to see and you don't wanna come back to a place at night that you don't enjoy.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Ali Baba restaurant is definitely worth dining... Eskandar kebab was great!

Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

3
5.01.0
crystak
Business
colorado
Aug 21, 2014

Not bad but deff not great

The staff was very nice and helpful. rooms are way too small you can barely get your suitcase or stroller thru the door. but you get what you pay for.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
1
Location:
5
Value:
2
Trip purpose:

Business

Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

4
5.01.0
Chinavp
Business
Clinton Ma
Aug 20, 2014

Sister getaway

Our stay at the Holiday Inn was very pleasant . the room was very nice and the environment around the hotel was ok. the Holiday Inn is close to beach ,restaurants and stores.Check in was quick and easy. Personnel was friendly and breakfast was good. I will be returning again next year with my granddaughters.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
2
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Great location for everything

Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

4
5.01.0
G Diaz
Business
San juan
Aug 2, 2014

Good service.

Good service, the location is a bit odd but it is Condado so... no free parking and the elevator broke other than that pretty good hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

4
5.01.0
couple in vacations
Business
Holiday inn express in condado
Aug 2, 2014

my nights in holiday inn express in la isla del encanto

I can say that it was a good one . F or us (my wife and me) , one of the most important things is the calm during the sleep time ,and we had it in this hotel. Condado is a safe area. The staff was friendly and helpful all the time.- I was that I expected.-

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short walk from hotel

La playita del condado

Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

4
5.01.0
Razil
Business
New York
Jul 31, 2014

Great Hotel

Great hotel its near the beach and awesome restaurantsthe room was small but very modern. The free breakfast was also really good !

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

4
5.01.0
bill boston
Business
medford ma
Jul 25, 2014

GREAT GREAT GREAT !!

all new remodeled great relexing comfortble walk to everything near by the pool was to die for !!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

3
5.01.0
Edwinbus
Business
Miami florida
Jul 22, 2014

Romantic getaway

The staff was very friendly. The hotel is located near very good restaurants and a ten minute cab drive to old San Juan . I had a water leak in the zinc and they couldn't fix it but they put me in another room.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

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