Rate based on Check-in: Apr 19, 2015 Check-out: Apr 22, 2015

Holiday Inn Express SAN JUAN CONDADO

3 stars
View map of 1 Mariano Ramirez Bages,Condado, San Juan, 00907

Hotel Overview

Reviewer score
3.6
out of 5
191 reviews
Great Stay

This hotel was a great value. Good service, clean rooms, and the free breakfast was awesome. The... See full review

  • Quigley V
  • Mar 20, 2015
Awesome!!!!!

My experience at this hotel was wonderful, the staff was cordial and very friendly. Breakfast was... See full review

  • ciklalisse
  • Apr 22, 2014
Renovated in early 2014 as the Holiday Inn Express San Juan Condado, the San Juan Plaza Hotel strikes a pose on the shores of the Condado Lagoon with its cobalt blue lighting. Inside, a tropical color palette and ethnic motifs continue through the lobby, while the wave design around the outdoor pool area draws would-be swimmers into the water. A breakfast of Puerto Rican pastries and hot treats is served in the on-site dining room, and those needing to get some work out of the way before an ocean dip will find a self-service business center, with Internet free throughout the hotel (fees may apply).
Key facts
  • 115 guestrooms
  • Concierge
  • Outdoor pool
  • Whirlpool
  • Fitness center
  • Complimentary breakfast
  • Valet parking
  • Business center
Neighborhood
The area of Condado is a stylish resort neighborhood, run through with the shopping and dining Mecca Avenida Ashford, flanked by Condado Beach and the Atlantic Ocean. Though the hotel has no evening food service, relaxed dinner options can still be had at Di Parma Italian restaurant just down the street from Plaza Hotel San Juan, or visitors can grab a slice of the good stuff at Mike's pizzeria around the corner. Adventurous treasure-seekers can always hop over to the islet of Old San Juan for the historic forts of El Morro & San Cristobal (three miles).
Hints and tips
Plenty of Contado resorts also come with in-house casinos, if you're feeling lucky at La Concha or The Radisson Ambassador.

Cruising Condado's nightlife leads to excellent waterfront bars and restaurants like Oceano - where you can enjoy your pina colada on the roof.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Amenities

  • Free breakfast
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Executive level
Ice machine
Activities
Outdoor pool
Golf
Tennis
Dining
Free breakfast
Coffee maker in room
Services
Business center
Maid service
Concierge desk
In-Room Safe
Shops/Commercial services
Tour desk
Car rental desk
FAX
Parking
Parking
Accessibility
Accessible facilities
Room
Satellite TV
Phone with speaker
Desk with lamp
Hairdryer in room
Cribs available
Temperature control
Ironing board

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Reviewer score 4.2 out of 5

Hotel Map

18.4583 -66.0754
Nearby airports
Luis Munoz Marin Int'l Airport, (SJU), 5.00, MI;
Area description
Downtown, downtown

Nearby points of interest

  • Museo de Arte Contemporaneo de Puerto Rico: 0.6 mi
  • Fine Arts Cinema: 0.6 mi
  • Museo de Arte de Puerto Rico: 0.7 mi
  • Bellas Artes: 0.7 mi
  • San Juan Gate: 0.7 mi
  • Puerto Rico Convention Center: 1.1 mi
  • Ocean Park: 1.7 mi
  • Port of San Juan: 2.3 mi
  • Castillo de San Cristobal: 2.4 mi
  • Castillo San Felipe del Morro: 2.4 mi
  • Fortaleza Street: 2.7 mi
  • Plaza de Armas: 2.8 mi
  • Parque de las Palomas: 2.8 mi
  • Calle del Cristo: 2.9 mi
  • Paseo de la Princesa: 2.9 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 0.6 mi
  • Fine Arts Cinema: 0.6 mi
  • Museo de Arte de Puerto Rico: 0.7 mi
  • Bellas Artes: 0.7 mi
  • San Juan Gate: 0.7 mi
  • Puerto Rico Convention Center: 1.1 mi
  • Ocean Park: 1.7 mi
  • Port of San Juan: 2.3 mi
  • Castillo de San Cristobal: 2.4 mi
  • Castillo San Felipe del Morro: 2.4 mi
  • Fortaleza Street: 2.7 mi
  • Plaza de Armas: 2.8 mi
  • Parque de las Palomas: 2.8 mi
  • Calle del Cristo: 2.9 mi
  • Paseo de la Princesa: 2.9 mi
  • Bacardi Rum Factory: 2.9 mi
  • Museo del Nino: 2.9 mi
  • La Fortaleza - Palacio de Santa Catalina: 2.9 mi
  • El Viejo San Juan (Old San Juan): 2.9 mi
  • San Juan Cathedral (Catedral de San Juan): 3.8 mi
  • Jardin Botanico: 4.1 mi
  • Museo de Las Americas: 4.4 mi
  • Arecibo Observatory: 45.2 mi

Dining

Di Parma
Di Parma is an Italian Restaurant situated at Las Ventanas Al Mar on 1449 Ashford Ave, Condado. Fridays,Saturdays, Sundays the opening hours are 11:00a.m. to 2:00a.m.

Hotel Policies

Check-in:
04:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Holiday Inn Express SAN JUAN CONDADO

Overall score

3.6 / 5
5.01.0
191 out of 191
Amenities:
3.5
Cleanliness:
4.1
Hotel staff:
4.1
Comfort:
3.7
Location:
4.1
Value:
3.8

76% would recommend to a friend.

Sort by:
Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

5
5.01.0
Quigley V
Business
Far Rockaway
Mar 20, 2015

Great Stay

This hotel was a great value. Good service, clean rooms, and the free breakfast was awesome. The location is right in the heart of the condado area and not far from other attractions like old San Juan. Highly recommended

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

4
5.01.0
AtulM
Business
Jersey City
Feb 16, 2015

Awesome trip

Hotel met my expectations. It's a perfect location in San Juan. Lots of food joints nearby. Beach just block away. Charlie car rental 5 min walk. Hotel staff was friendly and helpful. I recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

4
5.01.0
Chante B.
Business
N/A
Feb 14, 2015

nice little getaway

Overall, this hotel is nice. It's a lot smaller than I am used to though. Was traveling with a toddler and not a lot of room for her to move around. Staff was very accommodating. I asked for an extra ice bucket and they gave me a mini fridge free of charge to store my baby's milk. Breakfast was nice but a bit redundant with them serving the exact same thing every morning, but it was complimentary so you can't really complain. It was a bit of a pain to have to go to the first floor every time you want ice as that's their only machine for the building. Parking is in a parking garage across the street for $16 per day so be prepared for that extra charge. The hotel is completely updated and nice. About a block and a half from the beach but don't expect to have any great views. Overall, good value for the money.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

4
5.01.0
Josue G.
Business
N/A
Feb 14, 2015

Cheap for great Location

Best part about the hotel is that it was not expensive like the other hotels right on the boulevard and its only 1 block away from the beach. Also blocks away from the clubs and other bars and fantastic authentic restaurants in the area.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

3
5.01.0
Albino C.
Business
N/A
Jan 27, 2015

did not get reward points for hotel

It was ok, needs better breakfast. Need to reward priority club members the points deserved.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

3
5.01.0
CoreyK
Business
Belleville, NJ
Sep 10, 2014

Holiday Inn Express SAN JUAN CONDADO

Location is Great but my room experience was not. I had to change my room twice. If you happen to select this hotel do not stay on the 1st floor. It is right next to the kitchen which is very loud during breakfast hours 7a.m. - 9a.m. Overall, was not the worst experience. I still had a great time & location was excellent. When I finally got a better room everything was fine.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
2
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Lots of Bars & restaurants. Beach across the street as well. Casino's, Lounges etc.

Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

2
5.01.0
Lady M.
Business
Carolina, puerto rico
Aug 26, 2014

Mother daughter vacation

My experience at this hotel could have been more enjoyable, but unfourtunately I was not pleased with me having to switch rooms three times. The staff did not show concern nor try to make my stay more enjoyable by switching rooms several times. I switched from my first room because the air conditioner was leaking and they could not get it fixed. Then the second room I had to switch because the drawers in that room would not stay closed. Throughout the moving to different rooms, we were not credited nor given something to make this unsatistifying run arounds more at ease when we finally got settled in to our third room. Also just to get a bucket of ice we had to knock on the laundry door because the ice machine was not in service. This became a constant aggravation to find a staff member to get ice. I would not recommend this hotel to anyone because my overall satisfaction score is a 4 out of 10.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
2
Trip purpose:

Business

Nightlife tip: Short walk from hotel

Great night life and so much to do. But not a good hotel to stay at.

Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

2
5.01.0
NJ NNR
Business
Houston, TX
Aug 25, 2014

Holiday Inn. San Juan 08/2014

Location is not that bad.... but the hotel is extremely ordinary and don't let the breakfast fool you... pay that extra $30 to $40 per night and enjoy your time in San Juan... because there is a lot to do and to see and you don't wanna come back to a place at night that you don't enjoy.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
2
Comfort:
2
Location:
3
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

Ali Baba restaurant is definitely worth dining... Eskandar kebab was great!

Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

3
5.01.0
crystak
Business
colorado
Aug 21, 2014

Not bad but deff not great

The staff was very nice and helpful. rooms are way too small you can barely get your suitcase or stroller thru the door. but you get what you pay for.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
1
Location:
5
Value:
2
Trip purpose:

Business

Review of Holiday Inn Express SAN JUAN CONDADO

Reviewer score

4
5.01.0
Chinavp
Business
Clinton Ma
Aug 20, 2014

Sister getaway

Our stay at the Holiday Inn was very pleasant . the room was very nice and the environment around the hotel was ok. the Holiday Inn is close to beach ,restaurants and stores.Check in was quick and easy. Personnel was friendly and breakfast was good. I will be returning again next year with my granddaughters.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
2
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Great location for everything

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