Rate based on Check-in: Mar 4, 2015 Check-out: Mar 5, 2015

Best Western Plus Condado Palm Inn and Suites

3 stars
View map of Condado Avenue #55, San Juan, 00908

Hotel Overview

Reviewer score
3.6
out of 5
32 reviews
Great Location

Awesome staff and perfect center location for bars, eating, beach, and shopping. See full review

  • Gunner
  • Jan 20, 2015
Excellent front desk

The front desk staff was excellent. Jihan helped us out so much and she was so pleasant.... See full review

  • Aryanaa
  • Jan 17, 2015
Escape to the BEST WESTERN PLUS Condado Palm Inn & Suites " a modern hotel nestled in one of the most exclusive areas of San Juan, Puerto Rico. Peaceful, affordable and just steps away from a powdery-white beach, we pride ourselves on providing the best value at the best location.Our 151 rooms and suites feature contemporary dcor and an array of convenient services. Unwind as you watch premier satellite TV or check your Facebook and Twitter accounts using our complimentary wireless Internet access. Youll also enjoy stunning views of San Juan from the spacious balconies.Swim a few laps in our outdoor pool or grab an energizing workout at the well-equipped fitness center " just a few of the amenities that await guests at our hotel. Drop by the Palm Caf for a sumptuous breakfast buffet and then, later that evening, visit Coco's Lounge to relax with friends in a stylish, upscale atmosphere. Impress your colleagues by hosting a business meeting at our 450-square-foot boardroom, which features wireless Internet access and the latest audio/visual equipment. Our affordable rates make us the ideal venue for corporate events, family gatherings or other group functions. The finest restaurants, best shopping and most interesting attractions are only moments away when you stay at BEST WESTERN PLUS Condado Palm Inn & Suites. Embrace the historic charm of Old San Juan or take a tour of the Bacardi Distillery. Ready for an adventure? Explore the magnificent El Yunque Rainforest and admire enchanting waterfalls and mysterious petroglyphs. Were also only six miles from the Luis Muoz Marn International Airport. If you need help arranging tours or have any questions about area attractions, please dont hesitate to ask our warm and friendly staff for advice.

Best Western Plus Condado Palm Inn and Suites Rooms

Suite Ocean View
Measuring 718 square feet (65 square meters), this rooms opens to a balcony with ocean views.The private bathroom has a shower/tub combination as well as complimentary toiletries and hair dryer. Complimentary wired and wireless Internet access keeps you connected and the 37-inch LCD TV is offered for your entertainment. A coffee/tea maker, a microwave and a refrigerator are supplied. Air conditioning, complimentary bottled water, separate sitting area, double sofa bed and a safe are among the conveniences offered. This room is Non-Smoking.
Partial Ocean View
Measuring 350 square feet (32 square meters), this rooms opens to a balcony.The private bathroom has a shower/tub combination as well as complimentary toiletries and hair dryer. Complimentary wired and wireless Internet access keeps you connected and the 37-inch LCD TV is offered for your entertainment. A coffee/tea maker, a microwave and a refrigerator are supplied. Air conditioning, complimentary bottled water and a safe are among the conveniences offered. This room is Non-Smoking.
Standard
Measuring 377 square feet (35 square meters), this rooms opens to a balcony.The private bathroom has a shower/tub combination as well as complimentary toiletries and hair dryer. Complimentary wired and wireless Internet access keeps you connected and the 37-inch LCD TV is offered for your entertainment. A coffee/tea maker, a microwave and a refrigerator are supplied. Air conditioning, complimentary bottled water and a safe are among the conveniences offered. This room is Non-Smoking.
Pool View Room
Measuring 350 square feet (32 square meters), this rooms opens to a balcony.The private bathroom has a shower/tub combination as well as complimentary toiletries and hair dryer. Complimentary wired and wireless Internet access keeps you connected and the 37-inch LCD TV is offered for your entertainment. A coffee/tea maker, a microwave and a refrigerator are supplied. Air conditioning, complimentary bottled water and a safe are among the conveniences offered. This room is Non-Smoking.
Suite Partial Ocean View
Measuring 718 square feet (65 square meters), this rooms opens to a balcony with ocean (partial) views.The private bathroom has a shower/tub combination as well as complimentary toiletries and hair dryer. Complimentary wired and wireless Internet access keeps you connected and the 37-inch LCD TV is offered for your entertainment. A coffee/tea maker, a microwave and a refrigerator are supplied. Air conditioning, complimentary bottled water, separate sitting area, double sofa bed and a safe are among the conveniences offered. This room is Non-Smoking.

Amenities

  • Free continental breakfast
  • Free internet
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Dining
Free continental breakfast
Bar/Lounge
Services
Business center
Laundry service
In-Room Safe
Conference facilities
Doctor on call
Internet
Free internet
Parking
Parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Wheel chair access
Accessible parking
Public areas wheelchair accessible for disabled
Handicapped parking
Audible emergency alarm for sight impaired guest
Wheelchair accessible elevators

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Hotel Map

18.4555 -66.0719
Area served
Located in the heart of Condado.
Nearby airports
SJU ( Luis Muoz Marin)
Area description
BEST WESTERN PLUS Condado Palm Inn & Suites " a modern hotel nestled in one of the most exclusive areas of San Juan, Puerto Rico. Peaceful, affordable and just steps away from a powdery-white beach, we pride ourselves on providing the best value at the best location.

Nearby points of interest

  • Bellas Artes: 0.4 mi
  • Museo de Arte de Puerto Rico: 0.4 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 0.4 mi
  • San Juan Gate: 0.6 mi
  • Fine Arts Cinema: 0.8 mi
  • Puerto Rico Convention Center: 1.4 mi
  • Ocean Park: 1.5 mi
  • Port of San Juan: 2.5 mi
  • Castillo de San Cristobal: 2.6 mi
  • Castillo San Felipe del Morro: 2.7 mi
  • Fortaleza Street: 2.9 mi
  • Plaza de Armas: 3.1 mi
  • Parque de las Palomas: 3.1 mi
  • Calle del Cristo: 3.1 mi
  • Paseo de la Princesa: 3.1 mi
  • Bellas Artes: 0.4 mi
  • Museo de Arte de Puerto Rico: 0.4 mi
  • Museo de Arte Contemporaneo de Puerto Rico: 0.4 mi
  • San Juan Gate: 0.6 mi
  • Fine Arts Cinema: 0.8 mi
  • Puerto Rico Convention Center: 1.4 mi
  • Ocean Park: 1.5 mi
  • Port of San Juan: 2.5 mi
  • Castillo de San Cristobal: 2.6 mi
  • Castillo San Felipe del Morro: 2.7 mi
  • Fortaleza Street: 2.9 mi
  • Plaza de Armas: 3.1 mi
  • Parque de las Palomas: 3.1 mi
  • Calle del Cristo: 3.1 mi
  • Paseo de la Princesa: 3.1 mi
  • Museo del Nino: 3.1 mi
  • Bacardi Rum Factory: 3.1 mi
  • La Fortaleza - Palacio de Santa Catalina: 3.2 mi
  • El Viejo San Juan (Old San Juan): 3.2 mi
  • Jardin Botanico: 3.9 mi
  • San Juan Cathedral (Catedral de San Juan): 4.1 mi
  • Museo de Las Americas: 4.7 mi
  • Arecibo Observatory: 45.3 mi

Dining

Cocos Bar & Lounge
open daily from 4:30pm " 12am

Hotel Policies

Check-in:
1:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

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Guest Reviews (32)

Ratings and reviews for Best Western Plus Condado Palm Inn and Suites

Overall score

3.6 / 5
5.01.0
32 out of 32
Amenities:
3.3
Cleanliness:
3.7
Hotel staff:
4.2
Comfort:
3.8
Location:
4.2
Value:
3.7

84% would recommend to a friend.

Sort by:
Review of Best Western Plus Condado Palm Inn and Suites

Reviewer score

4
5.01.0
Gearoid G.
Business
Boston
Jan 24, 2015

Excellent location

Great located, very safe and wonderful staff. Located right in the center of the visitor and gay friendly area. Plenty of shops near by and restaurants.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Best Western Plus Condado Palm Inn and Suites

Reviewer score

5
5.01.0
Gunner
Business
North Platte
Jan 20, 2015

Great Location

Awesome staff and perfect center location for bars, eating, beach, and shopping.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Best Western Plus Condado Palm Inn and Suites

Reviewer score

5
5.01.0
Aryanaa
Business
Hasbrouck hts
Jan 17, 2015

Excellent front desk

The front desk staff was excellent. Jihan helped us out so much and she was so pleasant. Housekeeping however, was different, not attentive, prompt or helpful. I had to call 2-3 times for towels and got them after 45 min of asking. I needed to get the room cleaned and had to call multiple times and after 2 hour when the supervisor wa son his rounds i asked again and thats when housekeeping came by.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
2
Hotel staff:
4
Comfort:
3
Location:
5
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

2 blocks away from Condado beach...excellent location.

Review of Best Western Plus Condado Palm Inn and Suites

Reviewer score

4
5.01.0
John M.
Business
N/A
Dec 30, 2014

Met our needs.

We were looking for value. Included breakfast that was very acceptable, but not much variety day to day. Ate outside by pool which was very nice. Room not updated in a while, but acceptable. Staff was very, very pleasant, friendly and helpful. Beach only one block away. 24 hour Walgreens, and CVS across street, and convenient for everything we forgot. Good restaurants and bars close by. Bus station just outside door, but buses very undependable. 3.2 to 3.5 miles from Old San Juan. Cabs $15 to Old San Juan,$18 to airport.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

Dining tip: Long walk from hotel

Pikayo is .8 miles away. May be the best food and service I have ever experienced.

Review of Best Western Plus Condado Palm Inn and Suites

Reviewer score

4
5.01.0
Giuseppe C.
Business
N/A
Dec 30, 2014

Couple trip

As young couple, we enjoyed BW Palm Inn! The hotel is very nicely located in the Condado area and staff is very welcoming. The hotel is clean and the area well served with shops, restaurants, bars. There is also a beach very close, but not super nice. There are many better (also in walking distance). Breakfast is continental, not much choice, but overall ok. Rooms are clean and quiet. Recommended!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Stay at the hotel , but get around to find great spots! Renting a car is very recommended (public transportation is basically not working and takes are expensive).

Review of Best Western Plus Condado Palm Inn and Suites

Reviewer score

4
5.01.0
Savy Travler86
Business
NYC
Oct 13, 2014

Great place for a good price

Go on vacation to Puerto Rico once a year and normally stay somewhere new every time. I found the Best Western in condado for a very reasonable price. I must say I was not disappointed with what I got. Room was clean and neat with everything you would need while on vacation. The staff was great and I would highly recommend this hotel to anyone looking for a place to stay in Condado.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Best Western Plus Condado Palm Inn and Suites

Reviewer score

3
5.01.0
JayLoveNYC
Business
New York, New York
Oct 6, 2014

Good for a budget traveler

The lobby area, pool, and adjacent lounge are really nice and modern. The rooms are small and could use some renovations. The location is superb, right off Ashford Avenue, which is the the main strip of Condado. Overall, if you can get a rate in the low $100s, this hotel offers a great value.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

Multiple dining options nearby. CVS & Walgreens across the street and beach 1 block away.

Review of Best Western Plus Condado Palm Inn and Suites

Reviewer score

3
5.01.0
DWash
Business
San Juan
Aug 23, 2014

Hotel Stay

The hotel staff was very well mannered and hospitable.....The buffet style breakfast was great, the servers was most accomodating....

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Historical locations

Review of Best Western Plus Condado Palm Inn and Suites

Reviewer score

4
5.01.0
acostaluv
Business
Ontario, California
Aug 9, 2014

Great Room

Our room wasn't ready when we arrived at 3pm so we were upgraded to a suite. AWESOME!!! Hotel clerk offered to put our bags in a safe place while we went to eat. Our suite was very comfortable & clean. Worth the wait. Breakfast was good.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
3
Trip purpose:

Business

Review of Best Western Plus Condado Palm Inn and Suites

Reviewer score

4
5.01.0
Mother of 2 amazing boys
Business
Austin, Texas
Jun 23, 2014

2014 family fun vacation.

We loved San Juan, Puerto Rico. When we got to the Hotel, we felt right at home. Luis helped us out and he made our first day a nice one. Our room was kind of small, so we went back to ask Luis about a suite and he was able to do the upgrade. The suite was better. I did have to ask for towels a couple of times and housekeeping forgot to put toilet paper in our bathroom. Overall, it was a nice experience. The hotel was in a tendy area and we had all kinds of restaurants around us. We loved the view from our hotel suite. We will go back again and stay at the Best Western.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

All kids of good food, burgers, pizza, Turkish, Chinese, Puertorican, everything

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