Rate and special offer based on Check-in: May 18, 2014 Check-out: May 19, 2014

Secrets Maroma Beach Riviera Cancun - Adults Only All Inclusive

5 stars
Carretera Federal Cancun-Tulum 307, Km. 51, Solidaridad, Solidaridad, Riviera Maya, 77710
Hotel Overview
Reviewer score
4.6
out of 5
472 reviews
Another perfect week

This was our third trip to the Playa del Carmen area. We have stayed at Secrets Maroma once prior,... See full review

  • LauraLove
  • Dec 13, 2013
Honeymoon Stay

What an awesome resort! We stayed for our honeymoon andhad the honeymoon suite and it was perfect.... See full review

  • Derek and Kristi
  • May 10, 2013
All-inclusive adult playground on Maroma Beach with spacious suites
The Secrets Maroma Beach Riviera sits on the secluded white sands of Maroma Beach. The Travel Channel has voted Maroma Beach as the World's Best Beach for four years. This all-inclusive adult playground combines luxury, comfort and fun in one tidy package. Along with lavish suites, the resort offers six gourmet restaurants, state-of-the-art fitness center and expansive infinity pool, complete with swim-up bar.
Highlights:
  • Adults only
  • Located on beautiful Maroma Beach
  • On-site wedding coordinator
Rooms:

Expect high-end furnishings including four-poster canopy beds, his and her closets and armoires, private and furnished terraces or patios and impeccable attention to every detail. In-room dark wood doors and furnishings, colorful fabric accents and polished marble floors create a beautiful look. Guests choose from a selection of Junior Suites facing either the landscape or the sea, each with 24-hour room service, Jacuzzi, mini-bar, high speed Internet data port and vanity mirror. The swim-out suite features direct access to the pool from a private patio.

Dining

There are six restaurants plus a buffet at this Maroma Beach hotel. Find Pan-Asian cuisine at Himitsu, Mediterranean at Portofino, Mexican at El Patio, and French at Bordeaux. There is also La Habana Cigar & Rum Bar and Desires Music Lounge for cocktails.

Recreation

During the day, enjoy the hotel's infinity pool overlooking the turquoise waters of the Caribbean. At night, hit the beach and dance the night away around the bonfire while a rock n' roll band plays American hits. If you're looking for more activities to get your heart rate up, you've come to the right place. There are two lit tennis courts, ping-pong, basketball, volleyball, and a partnered dance class. Golfers can access Playa Paraiso, a 6,800-yard, 18-hole course designed by architect P.B. Dye (fees apply). The spa offers massage or hydrotherapy sessions in the 13,000-square-foot world-class Secrets Spa by Pevonia (fees apply).

Transportation
  • Cancun International Airport
Attractions
  • Cancun
  • Playa del Carmen
  • Tulum  
  • Chichen Itza
Business
  • 7,000 square feet of dedicated meeting and function space
  • Internet stations
  • Four executive rooms with audio visual and wireless Internet
  • Full-service business center including copier, printer, fax and phone
  • Translation services are available

Secrets Maroma Beach Riviera Cancun - Adults Only All Inclusive Rooms

All suites offer the following:
Four poster king or two double beds
His-and-her Armoire
Sofa
Jacuzzi for 2 in every room
Ceiling fan
Electronic safety deposit box (laptop size)
Iron and ironing board
Vanity mirror
Hair dryer
Secrets box for private room service delivery
24 hour room Service
Night table with lamp
32" satellite-TV
DVD player
Mini-bar refreshed daily with soft drinks, bottled water and beer
Coffee/ tea maker
Alarm clock with i-Pod docking station
Direct dial telephone
Internet access*
Private and furnished terrace or patio
Electric voltage- 120V

*Additional charge applies
Junior Suite Partial Ocean View or Ocean View
624 sq ft. In addition to the above amenities, the Junior Suite Partial Ocean View and Ocean View also offer a four-poster king or two double beds and ocean or partial ocean views.
Preferred Club Junior Suite Swim Out
624 Sq Ft.In addition to the above amenities, the Preferred Club Junior Suite Swim-Out also offers pool and tropical views, a four-poster king bed, full bathroom with Jacuzzi for two, separate shower, water closet and double vanities, and a private furnished terrace with direct swim-out access to one of the 12 pools that flows to each private patio.
Preferred Club Honeymoon Suite
1,249 Sq Ft.In addition to the above amenities, the Preferred Club Honeymoon Suite also offers ocean views, a four-poster king bed, full bathroom with Jacuzzi for two, separate shower, water closet and double vanities, a private furnished balcony or terrace including an exterior private soaking tub, table and chairs. First level Honeymoon Suite features a private furnished terrace with direct swim-out access.
Junior Suite Swim Out Tropical View
In addition to the above amenities, the Junior Suite Swim-Out also offers pool and garden views, a four-poster king bed, full bathroom with Jacuzzi for two, separate shower, water closet and double vanities, and a private furnished terrace with direct swim-out access to one of the 12 pools that flows to each private patio.
Preferred Club benefits include:
Private Preferred Lounge
VIP Status and Amenities
Concierge service
Daily continental breakfast service in the lounge
Afternoon hot and cold hors d'oeuvres; exquisite desserts & fine liquors in the lounge
Pillow Menu
Complimentary newspaper in lounge every day (English or Spanish)
Free internet access in suite
Free computer access in Preferred Lounge
Upgraded mini bar service
Upgraded bath amenities
Preferred Club Junior Suite Ocean View
624 sq ft.In addition to the above amenities, the Preferred Club Junior Suite Ocean View also offers breathtaking ocean views, four-poster king bed, full bathroom with separate shower, water closet and double vanities and furnished terrace with exterior private soaking tub.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

20.7359 -86.9681
Area served
Cancun.
Nearby airports
Cancun International Airport.
Area description
10 minute drive to the city of Playa del Carmen including the Fifth Avenue passenger zone which is a shopper's paradise with an endless selection of art, jewelry, Mexican crafts, souvenirs, as well as designer clothing. At night, there is a relaxed but fun atmosphere with bars, restaurants and nightlife for every taste. The Mayan ruins at Tulum are 30 minute drive and the ruins of Chichen Itza named one of the new wonders of the world is a must see. The natural parks, Xcaret and Xel-ha, are two of the Rivera Maya's most popular attractions offering snorkeling, underground rivers, swimming with dolphins, and a variety of entertainment for every age group.

Meeting facilities

Meeting Info
Secrets Maroma Beach has over 8,000 sq.ft of dedicated meeting and function space. The meeting area offers freestanding flexible space as it divides into four sections. Aditionally, Secrets Maroma Beach offers storage for service and set-up equipment, a breakout and foyer area, a private boardroom and three individual meeting rooms.

Dining

Revive Bar
Spa Bar with natural juices
Seaside Grill
Located in the pool area with a stunning ocean view, serving a la carte grill specialties.
Portofino
Enjoy delectable Italian a la carte cuisine.
Bordeaux
French a la carte dining.
Himitsu
Specializing in a fusion of Pan-Asian and Oriental a la carte specialties.
Manatees Bar
Swim-up Pool bar
Barracuda
Beach Bar
Desires
Contemporary music lounge and sports bar, flat screen TV, dance floor and DJ
El Patio
Savor Mexican a la carte cuisine in a traditional authentic ambiance.
La Habana
Piano Lounge and Cigar bar

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (472)

Ratings and reviews for Secrets Maroma Beach Riviera Cancun - Adults Only All Inclusive

Overall score

4.6 / 5
472 out of 472
Amenities:
4.6
Room cleanliness:
4.8
Hotel staff:
4.8
Room comfort:
4.8
Location:
4.7
Value:
4.5

95% would recommend to a friend.

Sort by:
Review of Secrets Maroma Beach Riviera Cancun - Adults Only All Inclusive

Reviewer score

4
Doc Feelgood
Boise, Idaho
Dec 15, 2013

Great Location, Great Beach, Great Service

Just returned from Secrets Maroma Beach and had a great time. First, the beach. This is the best beach I have ever stayed at in the Cancun area. Second, the staff. Great service throughout the organization. Third, the food. Really good with a lot of diversity. For the negatives, wifi can been be improved in the resort. Free wifi is provided but connection is difficult at times. Though the food was good I was disappointed in the desserts. As you can tell I am stretching to come up with negatives. Overall we had a great time at the resort and will return.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of Secrets Maroma Beach Riviera Cancun - Adults Only All Inclusive

Reviewer score

5
LauraLove
California
Dec 13, 2013

Another perfect week

This was our third trip to the Playa del Carmen area. We have stayed at Secrets Maroma once prior, in 4/2012: we loved it so much that we brought friends with us this time. The staff and rooms are exceptional, the beach is clean and well-maintained and the food is great (filet mignon and baby lobster dishes offered at most restaurants). The entertainment staff can keep you busy all day if you choose to be involved in resort activities. We like to pay a little more for Preferred Club due to the private lounge and close proximity to the pool and beach areas. The swim-out rooms are also worth the extra. We are already starting to plan another trip for next year!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Time-saving tip: Not Applicable

Do not reserve the shared shuttles from the airport to the resort or you could waste hours in waiting time (filling the shuttle at the airport and then taking others to their own different resorts). We hired a private Suburban through the airport's shuttle service this time and the total cost was the similar for 4 people, plus a friendly driver both ways and no sales pitch for excursions.

Review of Secrets Maroma Beach Riviera Cancun - Adults Only All Inclusive

Reviewer score

5
Derek and Kristi
Milwaukee WI
May 10, 2013

Honeymoon Stay

What an awesome resort! We stayed for our honeymoon andhad the honeymoon suite and it was perfect. The staff is the friendliest I have ever met. If something was needed it was done right away, from food to a light bulb. You must do the tequilla tasting at El Patio, it was very resourceful. Friendly, beautiful grounds, and you will find many more couples just like yourselves. Would go back again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Secrets Maroma Beach Riviera Cancun - Adults Only All Inclusive

Reviewer score

4
randyinnewyork
Upstate, NY
Mar 28, 2013

It All Depends on What You're Looking For

This was our second time to stay at an all-inclusive on the Riviera Maya. We have a strict no-whining policy when we are on vacation and make the best of anywhere we go....that being said, here is our take on the trip. We can't say enough good things about the Entertainment Team, especially Big Willy, Muppet, Mani, Bambi, Sasha, and the "new" Alberto. Very upbeat, learned our names the first time we met them, and kept the grounds "lively." The entertainment which was brought in each night was actually pretty good, especially compared to what we saw at the first location. We didn't make it to the Mexican or Italian restaurants but the rest served very good food. Service was consistently friendly, but very slow at times. No big deal if you plan to spend the evening at the restaurant vs going to a show, and I suspect if you let them know your time constraints they will accommodate you. Grounds were very well kept and beautiful. Here are the aspects that kept us from giving this resort 5 stars in all areas. The main thing is that the focus of the resort was on the grounds, themselves. You can walk a long time without seeing the beach. None of the restaurants really had a beach view and the ocean was not visible unless you stayed on an upper floor or were at the outboard edge of the pool. Check-in was smooth, but we were then ushered over to the VIP desk where they tried to get us to sign up for a 90 minute tour of related resorts. Unless you are interested in this kind of thing, turn down any free coupons and avoid the desk. Also, this was a very costly stay compared to Now Jade where we stayed last time. I believe it is due to the fact that the shows, food, and staff are generally of higher quality #though not in all cases.# In fact, many more of the staff at Now Jade spoke conversational English. Now, if nightly entertainment isn't your focus #and it was not ours# the staff and food at Now Jade were plenty good enough and EVERTHING was centered on the Ocean which is what we want to see the most when we are on a beach vacation. Not sure how to put this delicately, but if you are modest at all about bodily functions, you won't get much in the way of privacy in your bathroom in the junior suite. May not be a big deal, but we agreed worth mentioning. We got a room with a swim-out pool and enjoyed it every day except for our last when it started looking pretty green. The hot tubs were really luke-warm to cold tubs. We figured it was because the hotel did not want to be responsible for medical issues arising from people consuming large quantities of alcohol and jumping in 103 degree F water. Didn't stop us from making many new friends in the tepid waters every afternoon :) We tipped just about every time we ordered a drink and also at our meals, but this did not seem to be prevalent and our service did not seem to be better or worse than those who did not. Overall, a very, very nice all-inclusive that is a bit over-priced. Well..if you waded through the entire post, hope you found it helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
3
Dining tip: In Hotel

Well...actually drinking vs. dining. We found the Margaritas and Pina Colodas to be sub-par, but the bar-keeps more than made up for this with other incredibly good drinks. Here is a tip that worked quite well for us: Whatever bar-keep you come across, ask him or her, "what is the very best drink you personally know how to make?" Following a big smile will come an incredible drink. Worthy of note were Salvidor's Drunken Monkey #not the Dirty Monkey# and "Salvidor's special."

Review of Secrets Maroma Beach Riviera Cancun - Adults Only All Inclusive

Reviewer score

5
Pa. Traveler
Lehigh Valley, Pennsylvania
Mar 25, 2013

Great trip to Mexico at Maroma Beach.

My wife and I just got back from a much too short 3 day stay at Secrets Maroma Beach. The hotel is beautiful, the hotel room was well appointed, clean and had great views of the ocean due to its 4th floor location in building 15. We booked the ocean view, non-preferred club, suite and were very happy with the accommodations. The food at all the resort restaurants was excellent and I really cannot offer any complaints on that front. The staff at this hotel deserve special recognition as they were uniformly pleasant, helpful and really went out of their way to assist you. We travel often and have stayed at other resorts but if you are planning trip to Mexico you can't go wrong with Secrets Maroma Beach.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Money-saving tip: In Hotel

The ocean view rooms are very nice. I didn't see anyone using the first floor swim outs and the views from those rooms are totally obstructed. I would rather save some money and get the better view from the balconies on the top floors where you can actually see the ocean.

Review of Secrets Maroma Beach Riviera Cancun - Adults Only All Inclusive

Reviewer score

3
ChrisCoug
New York, NY, USA
Mar 19, 2013

Nice place BUT there are some drawbacks

The hotel is beautiful and the grounds are equally as magnificant. The staff is extremely nice and plenty and attentive. Alcohol is pretty good and they have a few upper shelf liquors available, which is a plus. The food at the restaurants is decent, although the best place to go is the Hibachi restaurant. The biggest problem with the place was that they try to pitch you on a time share right after you check in, which is really annoying. You are clearly there to enjoy time off with either friends or your significant other and the last thing you want is to get marketed to. The other issue we had is that we used the transportation company the site shows you as you are booking your trip. They not only had the audacity to call at 7:30 in the morning the day after we arrived to "meet to schedule your return trip", BUT they tried to sell us on side trips while bad mouthing the hotel recommend tour company tha tis in the lobby of the hotel. This really left a bad tast in our mouths and is why we would not recommend going unless you were prepared to deal with this. We dont think you should on your vacation so that is why we have the 3 star rating.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
3
Time-saving tip: In Hotel

While they dont explicitly tell you the hotel is a time share, it is. When the staff sits you down after checking in, just make sure to state you are not interested in a time share and that you are there to enjoy your vacation otherwise you will lose 1.5hrs of relaxation.

Review of Secrets Maroma Beach Riviera Cancun - Adults Only All Inclusive

Reviewer score

3
WeBeSooners
Oklahoma
Feb 27, 2013

Nice but with issues

My husband and I are frequent travelers to the Mexican Riviera and have stayed at around 15 different properties. This was our first stay at Secrets Maroma although we have stayed at other Secrets resorts. First, this resort has the best beach of any we've stayed at with El dorado Maroma coming in second. We did have some issues the first few days of our stay. Upon checking, I asked that we not be located near the disco and theater because of the noise. We usually don't go to the shows and we like to turn in early because we are usually on the beach at sunrise. The man checking us in assured us that we would not hear any noise at all and upon being led to our room we noticed that we were literally less than 30 yards from them in building 12. I gave them the benefit of the doubt but at 9:30 the music and drums began and pounded our wall. There was no sleeping until around 1:30. Also there was a screeching all night long coming from our balcony area. I hoped on the second night that I would be so tired that the noises wouldn't matter, but they did. Again music and screeching. We finally asked to be moved because we paid a lot of money to be able to rest and relax and that wasn't happening. We did get moved to building 22 and it was much quieter. They were also moving another guest in building 12 because of the same balcony noise which he described as a train whistle. The new room was good except in the middle of my shower, the water pressure, which was very light to begin with got even lighter until there was no water at all. I had shampoo in my hair and soap all over me. My husband called and they told him they would have to call him back which they never did. Finally after about 15 minutes of standing in the shower freezing, the water came back on. I saw another post that said they had the same problem with running out of water. We have never had this happen in our 20+ stays in the Mexican Riviera and it is unacceptable for this type of upscale resort to not have an adequate water supply for their guests, especially considering it is one of the most expensive properties there. The food was good, but with hit and miss, the pools were pretty, the staff was friendly, and there were plenty of chairs. If you don't pay for an upgrade to the Preferred, you will not be in a building close to the beach and there will be a lot of walking. That wouldn't have been a problem, but my husband has some difficulty after an ankle surgery, so it limited us and made it hard. We requested a room close to the beach before we came and were told they would do their best but when we got here they told us that unless we were preferred we couldn't be close to the beach and they told us preferred was sold out. We would have probably gone back to El Dorado Maroma had we known that because it is beautiful and small and easy to get around. We chose to try this Secrets because we thought we would be closer and the walk wouldn't be an issue. I only mention it in case you are handicapped and the size of the resort is an issue. One other issue was there is a constant stream of people on tour trying to be sold timeshares. They are everywhere and especially on the beach, so you can't just relax because every five minutes someone is bringing a group there to try to sell them and you too have to listen to the sales pitch as they stand right next to you and even block the walkways. Other than that, beds were comfortable, they went all out for Oscar night and had a great Oscar watching party. Maid service was the best of all the resorts. Buildings were very pretty and grounds were beautiful. Room Tip: Do not accept building 12 if you want to sleep.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
3
Review of Secrets Maroma Beach Riviera Cancun - Adults Only All Inclusive

Reviewer score

5
Couple from Boulder
Boulder, Colorado
Feb 25, 2013

Romantic Vacation!!

We are very surprised by the quality and care of details at the Secrets Maroma. The food was exquisite in all the restaurants of the resort. The heated outside pool is a real plus!! totally recommend it!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Secrets Maroma Beach Riviera Cancun - Adults Only All Inclusive

Reviewer score

4
After All These Years
Pittsburgh, PA, USA
Feb 18, 2013

Winter Anniversary

My husband I stayed at SMB for our anniversary during the last days of January/first days of February, 2013. We had a great time and definitely enjoyed our stay. The weather was mostly good, with only one day that had to be spent indoors. (However, that is the chance one takes when vacationing at this time of year.) SMB is a beautiful resort, with a staff that is ultra-friendly and seems willing to do anything to make your stay perfect. The beach is gorgeous. There were guests of every age, shape, and size. We loved that they have solved the problem of one person "saving" multiple lounge chairs early in the morning: the pool concierge will remove any unattended personal items left on a lounge chair before 10:30 AM. No exceptions! Food: We loved the coffee shop, where we were able to order cappucinos, frappes, etc. throughout the day. The restaurants that we visited - French, Italian, Japanese, and World Cafe were second to none. We enjoyed the World Cafe breakfast buffet every morning of our stay. Bar service throughout the resort was typically good, and getting top shelf alcohol was not a problem. The Barefoot Grill provided excellent snacks at the pool. Rooms: Our standard room was very, very comfortable, beautiful, and clean. The bed and pillows were excellent. Maid service was typically very good. Amenities: The gym is attractive and well-equipped. There are the usual ellipticals, weights, etc. There are three treadmills, but one was out of service throughout our stay. The pool situation is somewhat deceptive from the pictures provided by the resort. The main pool is the only one that is heated, so was really the only usable pool during our visit and frequently became crowded. There is a smaller pool near it, but the water in it was quite cold. There are other large areas of water situated in the center of the resort, but they are only about 12 inches deep... Nightly entertainment was fun, and much better than some resorts where we have stayed. We especially enjoyed American Idol and the Sensuality shows. The staff was welcoming and helpful to everyone. Our only complaints about SMB were about the smallish usable pool and the pool entertainment staff. Although these people were very pleasant, they did not stay in one area. Instead, they began in the morning at one end of the main pool and worked their way to the other end by the afternoon, with noisy water aerobics, water volleyball, etc. This meant that anyone who wanted peace and quiet was out of luck at some point. We did notice something that has been mentioned by other reviewers: there seemed to be many large groups of people traveling together. Some of these people behaved as if they were entitled to sit side by side at the pool as a group (taking up an entire side of the pool), and became perturbed when someone else was seated in "their" area. (This certainly is not the fault of SMB - just something to watch out for.)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Dining tip: In Hotel

Ask to be seated side by side in the French or Italian restaurants. It was romantic, intimate, and easier to have a conversation no matter how busy the restaurant was.

Review of Secrets Maroma Beach Riviera Cancun - Adults Only All Inclusive

Reviewer score

5
JulianneJulianne
Northern, Wisconsin
Feb 11, 2013

Amazing resort & Gluten Free options

This resort was truly amazing. The location and staff were incredible. They even had 90% of their food was gluten free which was a huge bonus.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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