Rate and special offer based on Check-in: Apr 19, 2014 Check-out: Apr 22, 2014

Secrets Capri Riviera Cancun - Adults Only All Inclusive

5 stars
Carretera Federal 387 Chetumal-Cancun Km 299, Km. 299, Riviera Maya, 77710
Hotel Overview
Reviewer score
4.4
out of 5
450 reviews
4th Time & Still Great

This was our 4th stay at Secrets Capri and if we are fortunate to go to Mexico next year we will... See full review

  • Foxie
  • Feb 26, 2014
Fantastical

Grate hotel,very nice area ,personnel wonderful, we meet very nice people See full review

  • Travelers love
  • Aug 18, 2013
Romance and opulence at this luxurious all-inclusive resort
The beautiful white beaches, coral reefs, underground rivers, caves and jungles of the Caribbean surround this award-winning Secrets resort. The standard package is the Unlimited-Luxury all-inclusive. It combines the best of concierge-style living with 24-hour room service, state-of-the-art fitness centers, meals and drinks at six restaurants and five bars and personal invitations to an assortment of activities. Work on your backswing in the tennis clinic or tantalize your taste buds at a wine or tequila tasting -- all included in your package. 
Highlights
  • Near Playa Paraiso golfing greens
  • Adults-only resort
  • State-of-the-art fitness center and cardio conditioning
Rooms

Expect Mediterranean style mixed with the quiet refinement of a Mexican hacienda. Lush fabrics, Italian marble-tiled floors and dark wood accents are wound throughout the resort to create a feeling of opulence. Each room features a private furnished balcony or patio, satellite TV, climate-controlled air conditioner and high-speed Internet data ports. There is a dedicated concierge on every floor to fulfill requests.

Features

Always wanted to learn how to scuba dive? Secrets Capri offers free daily scuba demonstrations in the pool. If you take the course, affordable packages are available to ensure you'll be swimming with the fish in no time. Certified divers have the opportunity to attend thrilling excursions (fees apply) or train for advanced certification. If you're not up for tackling a new hobby, spend the day playing beach volleyball, snorkeling in the Caribbean waters, bird watching, deep-sea fishing or simply sunning by the pool. The Secrets Spa by Pevonia is 13,835 square feet of indulgence and includes a full-service beauty salon, Jacuzzi baths, treatment rooms for massages, sauna, steam room and private showers.

 

Transportation
  • Cancun International Airport
Attractions
  • Xcaret
  • Playa del Carmen
  • Mayan ruins at Tulum
  • Aktunchen
  • Cozumel
Business
  • Over 6,700 square feet of soundproof meeting space with computers, fax and copy machines
  • Internet access (fees apply)
  • Translation services (fees apply)
  • Support center and concierge

Secrets Capri Riviera Cancun - Adults Only All Inclusive Rooms

Unlimited SPA Package
Garden or Ocean View, subject to availability at check in. Daily Spa Treatments maximum of 25 minutes per treatment, applies for body treatments, no facials, manicure or pedicure, previous reservation is required with Spa Concierge upon arrival and subject to availability, Health restrictions apply.
Junior Suite Ocean View with Private Balcony, 603 Sq.Ft
Spacious Jr suites of 603 Sq ft in size and offer superior amenities including four-poster king-size bed, full view of the Caribbean Sea, sitting area, private and furnished patio or balcony, full marble bathrooms with a jetted whirlpool bathtub, a separate shower, water closet and double vanities, equipped with phone and sound speaker, bathrobes and slippers, 27" satellite television, air-conditioning with in-room climate control, sound system with in-house music channels, CD/DVD player, direct dial telephone, high speed internet data port, alarm clock, electronic in-room safe, coffee/tea maker, a mini-bar refreshed with beer, soft drinks, juices and bottled water.
Junior Suite Garden View with Private Balcony, 570 Sq.Ft
Spacious Jr suites of 570 Sq ft in size offering superior amenities that include a four-poster king-size or two double beds, magnificent scenery in the Yucatan Peninsula, sitting area, private and furnished patio or balcony, full marble bathrooms with a jetted whirlpool bathtub, a separate shower, water closet and double vanities, equipped with phone and sound speaker, bathrobes and slippers, 27" satellite television, air-conditioning with in-room climate control, sound system with in-house music channels, CD/DVD player, direct dial telephone, high speed internet data port, alarm clock, electronic in-room safe, coffee/tea maker, a mini-bar refreshed with beer, soft drinks, juices and bottled water.
One Bedroom Honeymoon Suite Oceanfront with Terrace
One Bedroom Honeymoon Suite Oceanfront with Terrace
Deluxe Ocean View with Private Balcony, 506 Sq.Ft
All Deluxe ocean view rooms are 506 sq ft in size and offer superior amenities including four poster king-size bed, magnificent view of the Caribbean Sea, private and furnished patio or balcony, full marble bathrooms with a jetted whirlpool bathtub, a separate shower, water closet and double vanities, equipped with phone and sound speaker, bathrobes and slippers, 27" satellite television, air-conditioning with in-room climate control, sound system with in-house music channels, CD/DVD player, direct dial telephone, high speed internet data port, alarm clock, electronic in-room safe, coffee/tea maker, a mini-bar refreshed daily with beer, soft drinks, juices and bottled water.
Deluxe Garden View with Private Balcony, 474 Sq.Ft
All Deluxe rooms are 474 sq ft in size and offer superior amenities including four poster king-size or two double beds, magnificent scenery in the Yucatan Peninsula, private and furnished patio or balcony, full marble bathrooms with a jetted whirlpool bathtub, a separate shower, water closet and double vanities, equipped with phone and sound speaker, bathrobes and slippers, 27" satellite television, air-conditioning with in-room climate control, sound system with in-house music channels, CD/DVD player, direct dial telephone, high speed internet data port, alarm clock, electronic in-room safe, coffee/tea maker, a mini-bar refreshed daily with beer, soft drinks, juices and bottled water.
Junior Suite Ocean View with Private Balcony, 603 Sq.Ft
Spacious Jr suites of 679 Sq ft in size and offer superior amenities including a four-poster king-size bed, full view of the Caribbean Sea, sitting area, private and furnished terrace or balcony, full marble bathrooms with a jetted whirlpool bathtub, a separate shower, water closet and double vanities, equipped with phone and sound speaker, bathrobes and slippers, 27" satellite television, air-conditioning with in-room climate control, sound system with in-house music channels, CD/DVD player, direct dial telephone, high speed internet data port, alarm clock, electronic in-room safe, coffee/tea maker, a mini-bar refreshed with beer, soft drinks, juices and bottled water.
Golf Inclusions:
Guests of are offered complimentary greens fees at Grand Coral Rivera Maya. Only steps away from the breathtaking Caribbean Sea, PGA champion and golf course designer, Nick Price, created Grand Coral Riviera Maya. Golf pros and amateurs alike can enjoy a round on this magnificent 18 hole, 7,043 yard course. Guests can enjoy one complimentary round per person, per day when staying December 24, 2011 until April 30, 2013. There are additional fees that guests are responsible for at the golf course. Pricing is according to the season. Guests also have access to a wide range of amenities and services at the Grand Coral Club House and the Beach Club including use of the fitness center, dressing rooms, swimming pool, Jacuzzi, sauna and steam bath. For an additional charge, guests also have access to the snack bar, pro shop, cabanas and beach towels and umbrellas. This is an added value for all promos currently in place for 2012. Some restrictions apply.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Room service
Services
Business center
Conference facilities
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

20.6967 -87.0161
Area served
Ideally located between Cancun and Playa del Carmen and just a short 35-minute drive south of Cancun Intl. Airport.
Nearby airports
CUN - Cancun International - 22 MILES
Area description
Secrets Capri Riviera Cancun is situated along a stretch of magnificent white sandy beach in the Riviera Maya. Local points of interest include the world's second largest barrier reef, nearby underground rivers, caves and jungles for the adventure seekers, eco-adventure attractions at Xel-Ha, Tulum, Coba, Chichen-Itza, Kohunlich, Xcaret Eco-Archeological Park and Cozumel.

Dining

Desires Music Lounge
Dance the night away and sip premium cocktails.
Rendezvous
Located in the lobby, this lounge is the perfect place to meet friends.
Seaside Grill
Located on the beach, offering continental and Mexican snacks during the day and an a la carte steak house in the evening.
Oceana
A la carte, fresh gourmet seafood presented in a quiet and romantic seaside setting.
La Riviera
Continental cuisine with a variety of specialty items and classics.Approximate seating capacity- 200. Casual attire. Open daily for breakfast, lunch and dinner.Breakfast open daily from 7:00 a.m. to 11:00 a.m.(casual attire) Lunch open daily from 12:30 p.m. to 3:00 p.m. (casual attire) Dinner open from 6:00 p.m. to 11 p.m. (casual - no shorts)
Portofino
Explore the flavors of the Mediterranean and Italian a la carte cuisine.
Manatees Bar
Guests can relax in the sun or shade at the pool and swim-up bar while enjoying cool cocktails, natural fruit juice and soft drinks.
Cactus Club Taco & Ceviche
Located beachside, the Cactus Club Taco & Ceviche Bar offers up various types of Ceviche and famous shrimp and fish tacos. Cactus Club is open during the day with a beach/pool dress code.
The Lounge
Relax and spend an intimate evening in this ultra-luxurious setting.
Sugar Reef
Located on the beach, our beach bar offers tropical drinks with waiter service.

Meeting facilities

Meeting Info
The 6,714 square feet of full service and multiple use meeting space is complete with a ballroom, three executive meeting rooms, terrace and break-out areas, as well as a full service business center.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (450)

Ratings and reviews for Secrets Capri Riviera Cancun - Adults Only All Inclusive

Overall score

4.4 / 5
450 out of 450
Amenities:
4.5
Room cleanliness:
4.7
Hotel staff:
4.7
Room comfort:
4.5
Location:
4.4
Value:
4.5

92% would recommend to a friend.

Sort by:
Review of Secrets Capri Riviera Cancun - Adults Only All Inclusive

Reviewer score

5
Foxie
Pewaukee, WI, USA
Feb 26, 2014

4th Time & Still Great

This was our 4th stay at Secrets Capri and if we are fortunate to go to Mexico next year we will again choose Secrets Capri. It's a totally relaxing experience and the staff, food and accommodations are all top notch. The only thing I would want to see different would be to stay two weeks instead of one!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Secrets Capri Riviera Cancun - Adults Only All Inclusive

Reviewer score

2
VeraJ
Pittsburgh
Jan 4, 2014

Honeymoon Disaster/ Poor Customer Service

The staff at Secrets Capri were very friendly and helpful- until you have a problem. Then you're on your own and all of a sudden no one speaks English. Our shuttle didn't come to pick us up to take us back to the airport and the concierge service staff were rude and not helpful. We were told to call a cab after already paying for the transportation. On the plus side, the bartenders and entertainment staff were outstanding. The food was just ok and sometimes questionable... some of the meat was gamey tasting amd I wasn't sure what I was eating.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
2
Room comfort:
2
Location:
3
Value:
4
Review of Secrets Capri Riviera Cancun - Adults Only All Inclusive

Reviewer score

4
Jeremy28
South jersey
Dec 31, 2013

Excellent honeymoon

We had our honeymoon here. It was great. Food was fantastic, staff was excellent, beach was amazing. Just watch out for their vacation club or time share speech.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of Secrets Capri Riviera Cancun - Adults Only All Inclusive

Reviewer score

4
Velvechuk
Texas
Aug 19, 2013

Superb, again.

Was the second time we've visited Secrets Capri, and it was another great vacation. Staff left nothing to want, went above and beyond, with warmth, courtesy and kindness all the way through.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Secrets Capri Riviera Cancun - Adults Only All Inclusive

Reviewer score

5
Travelers love
Clinton, Michigan
Aug 18, 2013

Fantastical

Grate hotel,very nice area ,personnel wonderful, we meet very nice people

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Secrets Capri Riviera Cancun - Adults Only All Inclusive

Reviewer score

5
Bonita Prince
Secret Capri riviera maya
Jul 30, 2013

Fantastic couple resort

Everything about our stay there was awesome no complaints at all!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Secrets Capri Riviera Cancun - Adults Only All Inclusive

Reviewer score

4
voyttek
New York
Jul 7, 2013

Nice

Front desk employee not nice,pool bar etc.very good

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
3
Review of Secrets Capri Riviera Cancun - Adults Only All Inclusive

Reviewer score

4
Jerry Pal
Macomb, Michigan
Jul 5, 2013

Solid Resort

Better than most all inclusives when compared to the 5 other all inclusive resorts we have stayed at in Riviera Maya. Service was exceptional, food was good. The ocean front room we stayed in was great! The beach was below average but acceptable (the beach at the adjacent resorts were very poor). Many honeymooners. Good choice for pool lovers, beach lovers might be disappointed.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
2
Value:
3
Sightseeing tip: Short drive from hotel

Worth a visit to Playa Del Carmen which is a short cab ride away.

Review of Secrets Capri Riviera Cancun - Adults Only All Inclusive

Reviewer score

4
Dr.Stubo
Knoxville, TN
Jun 28, 2013

Mostly good

It was really nice to have no children running around screaming and jumping into the pool. Probably the only downside's were at the beach was a little murky and rocky, that the only alcohol in the mini fridge was three bottles of a few ounces of Corona, and the air conditioner although set on 65 only got the room temperature down to around 75. The staff was very fun and very helpful. It was nice that the restaurants did not require any reservations except to sit at the chefs table in the Japanese restaurant. It was also nice that the all-inclusive bars did include top shelf liquors.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Time-saving tip: Short walk from hotel

There are probably only about 15 floats available for the pool and they are put out every morning at about 10 o'clock. Everyone tries to save these. But you're not allowed to. So it's best to wander down to the pool after breakfast and have someone get in the pool and hang on to the float as they are a hot commodity.

Review of Secrets Capri Riviera Cancun - Adults Only All Inclusive

Reviewer score

1
berrongd
Hiawassee, GA
Jun 8, 2013

Resort is falling apart

My husband and I stayed at Secrets Capri for our 15 year anniversary. The resort was falling apart...literally. After a rainstorm, we awoke to a floor covered in rain water and rain running down the wall in our room. What we didn't realize, was that the closet was also leaking causing all of our hanging clothes to be soaked as well. The staff were underwhelmed and unapologetic for our situation. We had to beg to be moved to a new room. We were moved, but the rest of the resort was rapidly becoming a scene out of a movie. The floors in the lobby, hallways, restaurants and bars were covered either by a bucket or a towel to catch all of the leaks. We should have read all of the reviews and believed them. This resort needs a lot of repairs, so if you are planning a trip to Secrets Capri in the next year, do not expect these issues to be resolve. So disappointed!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
2
Hotel staff:
1
Room comfort:
2
Location:
2
Value:
2
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