Rate and special offer based on Check-in: Feb 11, 2016 Check-out: Feb 14, 2016

Secrets Capri Riviera Cancun - Adults Only All Inclusive

5 stars
View map of Carretera Federal 387 Chetumal-Cancun Km 299, Km. 299, Riviera Maya, 77710

Hotel Overview

Reviewer score
4.3
out of 5
63 reviews
Great anniversary trip!

Slightly disappointed in the beach. Lots of seaweed and it did not look like the pictures in the... See full review

  • April
  • Nov 24, 2015
Would stay again

Loved this place. Beach area is beautiful. No rocks in swimming area. Coati Mundis are all around... See full review

  • Jazzy2012
  • Mar 3, 2015
Designed to reflect the charm of a Mexican hacienda with a splash of Mediterranean flavor, this concierge-style resort offers a host of amenities and services for the most discerning traveler. Secrets Capri boasts 290 finely appointed non-smoking luxury suites and guest rooms offering superior amenities that include four-poster canopy king or double beds, private and furnished patio or balcony, full Italian marble bathrooms with a jetted whirlpool Jacuzzi, 24-hour room service and a daily refreshed mini-bar.

Secrets Capri Riviera Cancun, a proud member of Preferred Hotels & Resorts Worldwide, has received special recognition from the esteemed readers of Conde Nast Traveler Magazine as the #2 resort in Mexico and AAA as a Four Diamond Award resort.

The Secrets Capri Preferred Club, Unlimited-Luxury vacation includes breakfast, lunch and dinner provided by 6 distinctly different gourmet restaurants, 5 are full service a la carte and one is buffet style.

SPECIAL PROMOTIONS: * Honeymoon & anniversary complimentary package:

-Welcome letter.
-Fresh fruits, bottle of sparkling wine and flowers in the room on the arrival day
-Rose petals in the room and special turndown service
-Champagne breakfast in bed one morning (reservations must be made in advance with Concierge)
-15% discount on all treatments at the Spa, purchasing of products not included.
-The honeymoon and anniversary packages request your wedding certificate or a copy of the wedding invitation.
-Please request your honeymoon or anniversary package at time of booking.

Golf at Playa Paraiso Terms & Conditions: From now until December 23rd, 2011, guests will be offered to play one complimentary round per person, per day at Playa Paraso golf course. The use of a cart is mandatory and there will be a charge of $49 per person in a shared cart*
From now thru October 30th, 2010 tee times scheduled before 2:30 pm are surcharged at $35 per person, plus $35 for the cost of the cart *. From October 31st thru April 3rd, 2011, tee times scheduled before 1:30 pm are surcharged at $40 usd per person, plus $49usd for the cost of the cart. From April 4th, 2011 thru December 23rd, 2011, tee times scheduled before 2:30 pm are surcharged at $40 per person, plus $49 for the cost of the cart.* Guests will have access to the complimentary on-course food and beverage service provided by Playa Paraso. Guests must arrange their tee time in advance with the resort concierge and provide a credit card when doing so. If guests wish to cancel or reschedule their tee time, they must do so at least 24 hours in advance to avoid a $100 usd no-show penalty per person which will be charged by the hotel to the credit card they have provided. The concierge will then issue guests a coupon, which will grant them access to the golf course. Tee times will be subject to availability. Men's Dress Code: Collared shirts and mid-thigh (non denim) length shorts. Women's Dress Code: Appropriate golf attire, no bathing suits. Re-rounds to be confirmed at the golf course upon availability at the end of each of the scheduled rounds with the applicable charges t the available tee time. Non golfing riders fee of $49 usd per person, subject to cart availability*. Shoe rentals are $20 usd per person*. Brand name Rental Equipment at $40 usd per person. Right and left handed steel and graphite equipment available for men & women*. Driving range charges are $7 usd per small bucket and $10 for large bucket of practice golf balls*.
Restrictions apply and the offer is subject to change at any time. * Indicates charges and fees to be paid by the guest at the Golf Course.

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Hotel Map

20.6967 -87.0161
Area served
Ideally located between Cancun and Playa del Carmen and just a short 35-minute drive south of Cancun Intl. Airport.
Nearby airports
CUN - Cancun International - 22 MILES
Area description
Secrets Capri Riviera Cancun is situated along a stretch of magnificent white sandy beach in the Riviera Maya. Local points of interest include the world's second largest barrier reef, nearby underground rivers, caves and jungles for the adventure seekers, eco-adventure attractions at Xel-Ha, Tulum, Coba, Chichen-Itza, Kohunlich, Xcaret Eco-Archeological Park and Cozumel.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

Ratings and reviews for Secrets Capri Riviera Cancun - Adults Only All Inclusive

Overall score

4.3 / 5
5.01.0
63 out of 63
Amenities:
4.4
Cleanliness:
4.7
Hotel staff:
4.7
Comfort:
4.5
Location:
4.4
Value:
4.4

89% would recommend to a friend.

Sort by:
Review of Secrets Capri Riviera Cancun - Adults Only All Inclusive

Reviewer score

5
5.01.0
April
Couples
N/A
Nov 24, 2015

Great anniversary trip!

Slightly disappointed in the beach. Lots of seaweed and it did not look like the pictures in the website. Food was great! Staff was excellant!! Would definitely go to a Secrets resort again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Secrets Capri Riviera Cancun - Adults Only All Inclusive

Reviewer score

5
5.01.0
Jazzy2012
Couples
Jackson
Mar 3, 2015

Would stay again

Loved this place. Beach area is beautiful. No rocks in swimming area. Coati Mundis are all around the walking trail. Fed them fruit. It was great. Would definitely go back!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Secrets Capri Riviera Cancun - Adults Only All Inclusive

Reviewer score

3
5.01.0
joker656
Couples
N/A
Feb 4, 2015

Brother's Wedding...Had no other choice.

Please do not come here if your aim is to sit on a beautiful beach. The beach is narrow and at the time I was there, covered in smelly seaweed. The smell was nauseating. They tried to clean it up, but it wasn't great. The water is not crystal clear blue, it is murky and ugly. This is true up and done the strip (I walked 15 minutes up and down and still saw murkiness though some places have wider beaches). My brother got married on the beach and in the background of his photos are huge clumps of seaweed. I know seaweed comes and goes, but it was a huge turn off. The rooms are really nice, but I had one on the ground floor and it was so noisy! I couldn't sleep in past 7:30am because I could hear everything. People walking by, talking, carts rolling past...On my last night, I could even hear my neighbour snoring. The food was decent though the a la carte restaurants fill up fast and then you are told you have to wait 1 + hours to get a table, even though you were there, lining up at 6pm. The only watersports included are kayaks, windsurfing and Hobies (Waves). Not a great selection. The staff was generally really nice and friendly. They usually always smiled and sai hello. Also, the resort coupons are a waste of time. You can only use a max of 40$ on ONE treatment at the spa. A facial, for example, costs about 200$...or you can get 10$ off an over priced bottle of wine or 40$ off a private beach dinner. Needless to say, I did not use the coupons. I am not a fan of all-inclusives, so I am sorry if I sound a bit negative. I was just a little disappointed by a few of the amenities.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
2
Value:
3
Trip purpose:

Couples

Dining tip: In Hotel

You need to ask for the top-shelf booze. Once I figured this out, I was able to order Grey Goose, Ketel One, etc...otherwise, they just use the basic liquor.

Review of Secrets Capri Riviera Cancun - Adults Only All Inclusive

Reviewer score

4
5.01.0
30 something couple
Couples
Chicago, IL
May 6, 2013

warm weather retreat

Just got back yesterday and I felt I should give my feedback because I always look to everyone's reviews when I book my own vacation destination! 1st- service is excellent!!! 2nd- food is just o.k. but was really good at Himitsu (both at the hibachi table and the regular tables) 3rd- drinks were good and I liked that they had some top shelf that you could ask for too (at no extra cost) 4th- entertainment staff was great and some of the shows were actually pretty good! Now the down side.... I like a more lively time at the pool... They should have music at the pool all day long in my opinion! Also, I would have liked the resort to have been a little bigger.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

Nightlife tip: Short drive from hotel

If you like to dance you should go to Playa Del Carmen at night to check out the clubs! It is about a $20 cab ride and takes about 20 minutes to get there. We went to Blue Parrot and Mandala...Both places had great music (hip hop and electronic music).

Review of Secrets Capri Riviera Cancun - Adults Only All Inclusive

Reviewer score

5
5.01.0
likeithot
Couples
Oklahoma
Apr 28, 2013

Secrets Capri - April 2013

This was our 17th trip to Mexico staying at all-inclusive resorts. Secrets Capri is the perfect resort for us! Fantastic service, food, drinks, etc... Can't wait to return to our home away from home!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Couples

Review of Secrets Capri Riviera Cancun - Adults Only All Inclusive

Reviewer score

5
5.01.0
Dawndelion
Couples
Westfield, IN
Apr 8, 2013

A much needed break from winter weather!

Great resort, staff and food. Water activities could have been a little better but there were other great activities such as water volleyball, beach volleyball, etc.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Dining tip: In Hotel

Portofinos is the best restaurant on the property.

Review of Secrets Capri Riviera Cancun - Adults Only All Inclusive

Reviewer score

5
5.01.0
Ritcharoo
Friends
Fort Collins, Colorado
Oct 16, 2012

Amazing place in the sun...

We had a fabulous time at Secrets Capri Playa del Carmen. Amazing food, wonderful attentive staff, delicious food everyday. The presentation was great. Such good drinks and you could have as many and as strong as you wanted. Many top shelf liquors too. Good entertainment. A wonderful beach which they cleaned up all of the time. The staff worked so hard to keep everyone happy at all times, they were courteous and so nice. They went out of their way everyday to make our vacation special. The room was very nice and even though our room, 247, was a garden view facing another property, we really had quite a nice ocean view. We were very happy with it. Our shower needed to have the pressure fixed, but I just took my showers in the nice big tub with the spray nozzle which was perfect. The room was very clean, but we were a little disappointed that we only got one towel animal when so many others bragged so much about them, but if that is the most we can complain about then we really can't complain. The floor concierge even had a balloon octopus made up and a card for my husband's birthday (this was his birthday trip, but his birthday was in May.) She was so nice! If you tip a little here and there they are so appreciative and you will get extra special treatment. Overall, we loved it and would go back anytime and would highly recommend it to all!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Friends

Sightseeing tip: Short drive from hotel

We loved the Snorkel Extreme excursion with Israel as our guide. He was great, what a fun day snorkeling in Akumal with the sea turtles then in a Cenote, then a zip line, rappeling and a great lunch and pictures from the paparazzi! fun day! Book it at the resort with the concierge.

Review of Secrets Capri Riviera Cancun - Adults Only All Inclusive

Reviewer score

4
5.01.0
Lalo and Honey
Couples
Washington
Sep 23, 2012

Couples Retreat

It was an amaizing time, perfect for couples, good food, excelent service, great rooms. We enjoy a lot the sail boat, we took it to go to the reef and snorkel , it was a lot of fun and it is included. Though the hotel advertise for adults it is for couples, I would not recommended for singles.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Couples

Review of Secrets Capri Riviera Cancun - Adults Only All Inclusive

Reviewer score

4
5.01.0
Liza lives to travel
Couples
Staten island, ny
Aug 27, 2012

Great vacation!

The hotel was beautiful, staff was extremely welcoming and friendly. For the most part, the food was delicious...especially the food at the Italian and Japanese restaurant :) The rooms look exactly the way they do in pictures online and were very clean. Housekeeping services twice a day. The pool and beach were very clean and beautiful. The hotel was in a great location and a quick cab ride away from 5th ave in playa del Carmen. Overall, we had a great vacation and would definitely recommend this hotel!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Nightlife tip: Not Applicable

If you're looking to go to clubs, there is one in playa del Carmen called coco bongo which your entertainment staff at the hotel can assist you in getting tickets and transportation. Pretty much all other clubs are located in cancun which is a 45-50 minute cab ride away.

Review of Secrets Capri Riviera Cancun - Adults Only All Inclusive

Reviewer score

5
5.01.0
Shaz13
Friends
Vancouver, BC, Canada
Mar 21, 2012

A fabulous vacation!!!

This was our first time in Mexico and this resort was a great way to experience an all inclusive resort! We were so impressed with everything from the service of every single staff member to the quality of food and drink. We were blown away by how polite and friendly every single staff member was. The food at every single restaurant in the resort was amazing! The only downfall is that we are in our thirties and most of the crowd was older and the nightclub emptied out pretty quickly. Other than that there is absolutely nothing to complain about. I think this is the best vacation we have ever had....even more so than the two cruises we have been on.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Friends

Nightlife tip: Short drive from hotel

If you want a really great experience outside the hotel go to coco bongo, it is a nightclub with live performers. It is quite crazy there but if you want to experience something completely different than a regular night club it is a must see! We went to the one in playa del Carmen but there is one in Cancun too.

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