Hotel Marina El Cid Spa & Beach Resort - All Inclusive

4 stars
Boulevards El Cid Unidad 15, Puerto Morelos, 82110
Hotel Overview
Reviewer score
3.9
out of 5
246 reviews
Awesome trip with grandsons

We were very pleased with all aspects of the hotel. Staff was friendly and helpful. Plenty of... See full review

  • Mimi9
  • Dec 3, 2014
Great choice,

Upgrading to an oceanfront room for $250 (would have been $350 before using a discount coupon) was... See full review

  • Amazing Traveling Ann
  • Nov 23, 2014
Caribbean resort overlooking Puerto Morelos National Reef Park
Hotel Marina El Cid Spa & Beach Resort is located only 20 minutes from Cancun International Airport and less than a mile from the quaint fishing village of Puerto Morelos. The resort boasts four restaurants, a state-of-the-art oceanfront spa, a 22,000-square-foot free-form pool, 120-slip marina with a dive shop, mini-supermarket, sport fishing fleet and a convention center. Those looking for some quiet relaxation enjoy the adults-only silent zone with Jacuzzi and massage huts. The resort overlooks the Puerto Morelos National Reef Park.
Highlights:
  • Full-service 120-slip marina with dive shop
  • Adults-only silent zone with Jacuzzi and massage huts
  • 13,000-square-foot El Cocay Spa with a Mayan-inspired steam bath
  • Hotel Marina El Cid Spa & Beach Resort overlooks the Puerto Morelos National Reef Park
Rooms:

Expect contemporary-style rooms in neutral, soothing earth tones with modern, colorful pillows and rich wood furniture. Suites are at Hotel Marina El Cid Spa & Beach feel pleasantly residential and feature ocean, pool or garden view. Pampering amenities include satellite TV, pillow menu, turn-down service, 24-hour room service, mini-bar and full marble bathrooms. Guests can choose from many different suites, each with private balcony. Spa suites have Jacuzzis and terraces.

Features:
Whether you're looking for relaxation or adventure, you'll find it at Hotel Marina El Cid Spa & Beach. The 22,000-square-foot free-form pool features a separate kids area with water slides and rock formations for jumping. Water sports including windsurfing, Hobie Cats, kayaking, boogie boards and paddle boats are available as part of the all-inclusive package. Additionally, guest can practice their backswing on one of the two tennis courts or explore with a bike tour to Puerto Morelos. When you've exhausted yourself, head to the spa for some relaxation. The Mayan-inspired steam bath is the perfect way to unwind after an action-packed day (fees apply).
Transportation
  • Cancun International Airport (20 minutes)
Attractions
  • Puerto Morelos (0 mile/.5 km)
  • Playa del Carmen (22 mi/37 km)
  • Tulum ruins (25 mi/41 km)
  • Chichen Itza (137 mi/221 km)
Business­
  • 11,974 square feet of function space divisible into six breakout rooms
  • 7,500-square-foot convention center
  • High-speed Internet (fees may apply)

Hotel Marina El Cid Spa & Beach Resort - All Inclusive Rooms

Platinum Club Level
Luxury and Platinum Rooms Features: Guaranteed Ocean View units, welcome fruit basket with wine, bathrobes and slippers, turn-down service with chocolate covered strawberries as welcome amenity, room aroma menu, umbrella and beach bag for use during stay, scale and butler service. Plus: dedicated check-in and check-out area, complimentary access to the Platinum Room (beverages, snacks, fruit, Internet access, TV, newspapers and books), reservation of individual beach palapa huts, guaranteed reservations in specialty restaurant, late check-out (subject to availability).
Spa Suite Garden or Pool View with Jacuzzi, Balconyuzzi, Terrace
Includes $150 USD Spa Credit per room per stay (minimum 3 paid nights) as well as a Spa amenity kit and an aroma menu in the room. Spacious bright, airy Suite featuring pool or garden view. Elegant decor in modern minimalist decoration. Bathroom is above the industry standard with in-room and / or terrace Jacuzzi, large shower areas and marble walls, floors, stools and counter tops. This suite is air conditioned with balcony, satellite TV with premium channels, pillow menu, hair dryer, iron & ironing board, safe, direct dial telephone, coffee maker; turn-down service, 24-hour room service, mini bar stocked with complimentary bottled water, soft drinks, beer.
Honeymoon Suite with Balcony, Jacuzzi w/Jacuzzi Pool or Garden View
Spacious bright, airy Honeymoon Suite featuring pool or garden view. Elegant decor in modern minimalist decoration. Bathroom is above the industry standard with in-room Jacuzzi, large shower areas and marble walls, floors, stools and counter tops. This suite is air conditioned with balcony, satellite TV with premium channels, pillow menu, hair dryer, iron & ironing board, safe, direct dial telephone, coffee maker; turn-down service, 24-hour room service, mini bar stocked with complimentary bottled water, soft drinks, beer and snacks.Platinum Club Level Included (Platinum accommodation subject to availability)
Luxury Garden View Pool View or Ocean View with Balcony
One king bed or two double beds. Bright, airy room featuring oceanfront or pool view. Elegant decor in fresh, tropical hues. Bathroom is above the industry standard with large shower areas and marble walls, floors, stools and counter tops. This suite is air conditioned with balcony, satellite TV with premium channels, pillow menu, hair dryer, iron & ironing board, safe, direct dial telephone, coffee maker; turn-down service, 24-hour room service, mini bar stocked with complimentary bottled water, soft drinks, beer.
Family Room - Ocean View Garden View or Pool View with Balcony
Spacious bright, airy Family room featuring ocean, pool, or garden view. Elegant decor in modern minimalist decoration. Bathroom is above the industry standard with large shower areas and marble walls, floors, stools and counter tops. This suite is air conditioned with balcony, satellite TV with premium channels, pillow menu, hair dryer, iron & ironing board, safe, direct dial telephone, coffee maker; turn-down service, 24-hour room service, mini bar stocked with complimentary bottled water, soft drinks, beer.
OneBedroom Garden - Ocean Pool View with Balcony
One Bedroom Suite includes: spacious unit nicely decorated in contemporary styles and colors with 1 king bed in separate bedroom AND 1 queen Murphy bed in large living/dining area, balcony, satellite TV; Ocean View. Platinum Club Level included:upgrade is available in all suites upon request directly at the hotel at US$45 per person per night and guarantees Ocean View units, welcome fruit basket with wine, bathrobes and slippers, turn-down service, room aroma menu, umbrella and beach bag for use during stay, scale and butler service. Plus: dedicated check-in and check-out area, complimentary access to the Platinum Room (beverages, snacks, fruit, Internet access, TV, newspapers and books), reservation of individual beach palapa huts, guaranteed reservations in specialty restaurant, late check-out (subject to availability)
Junior Suite Pool View or Ocean View with Balcony
Junior Suite includes: Deluxe new suite nicely decorated in contemporary styles and colors with 1 king bed AND 1 queen Murphy bed, balcony, satellite TV; Ocean, pool, or garden view. All inclusive property.
One Bedroom Suite with balcony and kitchenette Ocean, Pool, or Garden View
One Bedroom Suite includes: Spacious unit nicely decorated in contemporary styles and colors with 1 king bed in separate bedroom AND 1 queen Murphy bed in large living/dining area, balcony, satellite TV; Ocean, pool, or garden view. All inclusive property.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
General
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Solarium
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Hotel Map

20.8349 -86.8896
Area served
Cancun, Puerto Morelos.
Nearby airports
Cancun International Airport (CUN): Approximate driving time is 20 minutes and distance is 19 km (12 miles).
Area description
This oceanfront resort is located on the Mayan Riviera, within one and a half km (one mile) from Puerto Morelos and the National Reef Park. Puerto Morelos is a very small fishermen community located on the northern part of the Riviera Maya, 12 miles south of the Cancun International Airport, and it's the site of the Puerto Morelos National Reef Park.

Dining

La Alhambra
Dine indoors or al fresco at the casual La Alhambra, adjacent to the lobby. Either way, you'll savor the ever-changing gourmet buffet and a-l-minute dishes. The menu pleases the palate with everything from salads, sandwiches and pizza to sushi, chicken and roast beef. Calorie-watchers, beware of the dessert bar, with its to-de-for ice cream, pies, cakes and crepes.
Hacienda Arrecife
The poolside Hacienda Arrecife pairs gourmet Mexican cuisine with generous portions of traditional local decor. A testimonial to success, Hotel Marina El Cid has expanded this hacienda-style restaurant, doubling occupancy to accommodate 220 guests. A new buffet and freshly prepared, a-la-minute bars serve healthy breakfasts and international luncheon fare. Elegant dinners are available a la carte accompanied by a selection of more than 100 different tequilas.!Viva Mexico!
Other food and beverage services
Other food and beverage services include a lobby coffee station and martini bar with live entertainmen; afternoon tea time in the lobby; poolside, swim-up bar; healthy meal corner; in-room mini-bar stocked with drinks; 24 hour room service as well as beachside and poolside beverage service.
Scaramanga Moon & Beach Lounge
Enjoy cocktails from a hammock at the Scaramanga Moon & Beach Lounge. Located on the resort's white, sandy shore, this new lounge is as unique as its name. The lounge is open till midnight. At Scaramanga! guests relax in hammocks under breezy palms or on plush mattresses beneath cabanas. What's the meaning of the name, many ask. Cool ocean breezes, sand beneath your feet, and reggae music, all amidst a convivial ambiance - that's Scaramanga!
La Marina
La Marina serves up fresh seafood and stunning sunset views overlooking the clear waters of Puerto Morelos Bay. Open for daily a la carte lunch and dinner. Situated at the marina next to the resort, Reservations are required.
El Alcazar
El Alcazar is a favorite for romantic dinners and special occasions. Located off the lobby, this fusion gourmet restaurant boasts elegant, minimalist dcor. Diners enjoy a creative blend of Asian and Mediterranean cuisine. The wine cellar a large variety of wines, including classic favorites and emerging labels from countries around the globe.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (246)

Ratings and reviews for Hotel Marina El Cid Spa & Beach Resort - All Inclusive

Overall score

3.9 / 5
5.01.0
246 out of 246
Amenities:
4
Room cleanliness:
4.4
Hotel staff:
4.3
Room comfort:
4.2
Location:
4
Value:
4.1

80% would recommend to a friend.

Sort by:
Review of Hotel Marina El Cid Spa & Beach Resort - All Inclusive

Reviewer score

4
5.01.0
Bonifaces
Business
Northern VA
Apr 1, 2013

Great All Inclusive Stay

Stayed in the platinum one bedroom suite that was right on the water. Perfect for a family with two baths and a separate bedroom. Food was uniformly good. Resort nice small size with excellent service. Location very close to airport compared to Playa del Carmen, PA, Tulum. Could not get a chair at the pool but Platinum reserved palapa on beach was wonderful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Take a taxi into Puerto and hire a snorkeling boat from the co-op...wonderful reef with abundance of fish and sea life very close to shore.

Review of Hotel Marina El Cid Spa & Beach Resort - All Inclusive

Reviewer score

4
5.01.0
On the Boat
Business
Waunakee, WI
Mar 31, 2013

Great spring break resort

I enjoyed our visit alot. The weather wasn't the best but that's nothing anyone of us can control. I would consider coming back.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Hotel Marina El Cid Spa & Beach Resort - All Inclusive

Reviewer score

5
5.01.0
Michele W.
Business
Boise, ID
Mar 31, 2013

Great for for families with teenagers

We had a great beachfront room. The food was pretty good but we were tired of buffets by the time we left. Marcela greeted us when we arrived at the hotel and helped us book tours. She was great to work with. All in all this was the best family vacation we have had.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

We had a great time at Xplore. Great adventure tour.

Review of Hotel Marina El Cid Spa & Beach Resort - All Inclusive

Reviewer score

4
5.01.0
Takedown43
Business
Spring Grove, Il
Mar 30, 2013

Nice, but no WOW factor!

The resort is located in a great place. Only about a 20 minute drive from the airport and 13 minute walk from town. The reosrt is extremely clean and you can tell the staff tries really hard to keep it looking good. We were Platinum and i would do it again if it were the same to upgrade. The CP lounge is really. It was a nice break from the rest of the resort. It was also nice to make reservations for the week at any time we wanted. The pool is nice but really cold. even in the afternoon it was cold. The beach is nice but the water is not very clear. we tried to snorkel but could not see anything. The rooms were nice. I like a hard bed so the murphy beds was great for me. It seemed the towel service was hit or mis. Somedays you got 4 towels and no wash clothes and other you got 2 towels and bunch of wash clothes. The most dissapointing thing about the resort was the bartenders. The drinks were awfully inconsistent. There are a lot of bars and none of the drinks taste the same. Should not be that hard to make a simple drink. Also, there is no Mango in the resort, How is that possible to go to Mexico and not get a Mango Drink? This is a slightly above average resort but for the price i would return. Lastly, the Pool is great and the cliff jump is a lot of fun!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

the menus change each day, so check them to see if you will like what is on the menu before you get there.

Review of Hotel Marina El Cid Spa & Beach Resort - All Inclusive

Reviewer score

4
5.01.0
congo ewh 1
Business
riviera maya, mexico
Mar 25, 2013

Spring Break at Marina El Cid

My family and I enjoyed our vacation. The food was good. The entertainment and activities were great. I think the room was a little tight and one day the housekeeping didn't come to clean until late in the afternoon. We enjoyed all the beach amenities.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Review of Hotel Marina El Cid Spa & Beach Resort - All Inclusive

Reviewer score

4
5.01.0
jvmarr
Business
Ada, Oklahoma
Mar 25, 2013

Family Friendly Resort!

We had an amazing family vacation at this resort. Pool and beach areas are beautiful and kept immaculately clean. The superb recreation staff were diligent in insuring that everyone was invited to participate in the activities. The food variety was wide and quality good. I would recommend this property to any family seeking an all inclusive in Mexico!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Long walk from hotel

The closest shopping is in Puerto Morelos. It is a good walk or approximately $5 per person round trip in a cab. Many of the stores have the same merchandise...comparison shop!

Review of Hotel Marina El Cid Spa & Beach Resort - All Inclusive

Reviewer score

4
5.01.0
Ara Avagyan
Business
Burbank, CA
Mar 24, 2013

Great family hotel

Good hotel with very good food quality restaurants. Great pool with slider excellent for kids. Very nice beach and very clean. Staff is also very friendly. The negative thing is they charge for the Internet $60 for a week but connection quality and speed is very very low Overall very nice family resort

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Entertainment tip: Short drive from hotel

Selvatica adventure park was great!!!

Review of Hotel Marina El Cid Spa & Beach Resort - All Inclusive

Reviewer score

3
5.01.0
colette c
Business
chatham ontario canada
Mar 16, 2013

average ...wont be back

the hotel was average...it was clean ...the room was NOT big enough for 2 adults and 2 teens.... they charge for all extras...wireless internet...and the connection was bad...the 600.00 resort credit was only used as a coupon book....30.00 off for massage...75 .00 off for a tour ....we did not use it at all that was a total rip off...the spa we always use when away we did not this year because one massage was 200 for an hour ...total rip off a family of 4 would have been 800.00 we will not be back.....we like to stay closer to Cancun the beach is short and rockie

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
3
Room comfort:
3
Location:
1
Value:
2
Trip purpose:

Business

Review of Hotel Marina El Cid Spa & Beach Resort - All Inclusive

Reviewer score

4
5.01.0
Early tan
Business
Columbus, Indiana
Mar 10, 2013

Family Spring Break

This was our first experience with an all-inclusive resort. It is in a nice, quiet, family atmosphere. Beach was very nice and so was pool, but the pool water temperature was chilly. Nice restaurants but most food was just ok after being there a few days. Overall it was a nice relaxing stay and we were happy with the resort.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Review of Hotel Marina El Cid Spa & Beach Resort - All Inclusive

Reviewer score

4
5.01.0
Heather213
Business
Winnipeg, Canada
Mar 6, 2013

Ideal resort for families with young children

This resort is perfect for families. The kiddie pool is great for the younger ones and my 4 year old was devastated at the end of the day when she had to leave the kids club-the staff kept the kids entertained and I felt confident in leaving my daughter with them. Our 8 year old kept busy with cliff jumping and the pool activities-the entertainment crew were great at getting people to participate without being pushy. We booked a platinum club package and highly recommend it. Our room was oceanfront(bldg 15) with spectacular sunrise views and was always kept spotless and very well stocked by housekeeping. The staff were the friendliest we've ever encountered on any vacation, with the exception of the club platinum staff. They never smiled or exuded any kind of warmth, but that's the only negative thing I can come up with. Close proximity to Cancun and Puerto Morelos make this an ideal location.(20 minute ride from the airport) I would definitely return with the kids, but not if it were just my husband and I probably not, because of the number of children at this resort and no night life after the shows end at 9:30. Again, reasons this resort is ideal for young families:)

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Money-saving tip: Short walk from hotel

For $39 US, an experienced guide will take you out from the marina at the resort to the reef for an incredible snorkeling experience...don't waste money on a pricey tour when the best snorkeling is a 2 minute walk and short boat ride away!

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