Hotel Marina El Cid Spa & Beach Resort - All Inclusive

4 stars
Boulevards El Cid Unidad 15, Puerto Morelos, 82110
Hotel Overview
Reviewer score
3.9
out of 5
312 reviews
Great place

Great location, between Cancun and playa del Carmen. Great staff, very friendly and great service... See full review

  • Freddy n family
  • Jul 4, 2014
Fantastic Family Getaway

7 days in paradise was better than expected. While the weather was a bit gloomy for 2 days...it did... See full review

  • Lover of the beach
  • Jun 9, 2014
Caribbean resort overlooking Puerto Morelos National Reef Park
Hotel Marina El Cid Spa & Beach Resort is located only 20 minutes from Cancun International Airport and less than a mile from the quaint fishing village of Puerto Morelos. The resort boasts four restaurants, a state-of-the-art oceanfront spa, a 22,000-square-foot free-form pool, 120-slip marina with a dive shop, mini-supermarket, sport fishing fleet and a convention center. Those looking for some quiet relaxation enjoy the adults-only silent zone with Jacuzzi and massage huts. The resort overlooks the Puerto Morelos National Reef Park.
Highlights:
  • Full-service 120-slip marina with dive shop
  • Adults-only silent zone with Jacuzzi and massage huts
  • 13,000-square-foot El Cocay Spa with a Mayan-inspired steam bath
  • Hotel Marina El Cid Spa & Beach Resort overlooks the Puerto Morelos National Reef Park
Rooms:

Expect contemporary-style rooms in neutral, soothing earth tones with modern, colorful pillows and rich wood furniture. Suites are at Hotel Marina El Cid Spa & Beach feel pleasantly residential and feature ocean, pool or garden view. Pampering amenities include satellite TV, pillow menu, turn-down service, 24-hour room service, mini-bar and full marble bathrooms. Guests can choose from many different suites, each with private balcony. Spa suites have Jacuzzis and terraces.

Features:
Whether you're looking for relaxation or adventure, you'll find it at Hotel Marina El Cid Spa & Beach. The 22,000-square-foot free-form pool features a separate kids area with water slides and rock formations for jumping. Water sports including windsurfing, Hobie Cats, kayaking, boogie boards and paddle boats are available as part of the all-inclusive package. Additionally, guest can practice their backswing on one of the two tennis courts or explore with a bike tour to Puerto Morelos. When you've exhausted yourself, head to the spa for some relaxation. The Mayan-inspired steam bath is the perfect way to unwind after an action-packed day (fees apply).
Transportation
  • Cancun International Airport (20 minutes)
Attractions
  • Puerto Morelos (0 mile/.5 km)
  • Playa del Carmen (22 mi/37 km)
  • Tulum ruins (25 mi/41 km)
  • Chichen Itza (137 mi/221 km)
Business­
  • 11,974 square feet of function space divisible into six breakout rooms
  • 7,500-square-foot convention center
  • High-speed Internet (fees may apply)

Hotel Marina El Cid Spa & Beach Resort - All Inclusive Rooms

Platinum Club Level
Luxury and Platinum Rooms Features: Guaranteed Ocean View units, welcome fruit basket with wine, bathrobes and slippers, turn-down service with chocolate covered strawberries as welcome amenity, room aroma menu, umbrella and beach bag for use during stay, scale and butler service. Plus: dedicated check-in and check-out area, complimentary access to the Platinum Room (beverages, snacks, fruit, Internet access, TV, newspapers and books), reservation of individual beach palapa huts, guaranteed reservations in specialty restaurant, late check-out (subject to availability).
Spa Suite Garden or Pool View with Jacuzzi, Balconyuzzi, Terrace
Includes $150 USD Spa Credit per room per stay (minimum 3 paid nights) as well as a Spa amenity kit and an aroma menu in the room. Spacious bright, airy Suite featuring pool or garden view. Elegant decor in modern minimalist decoration. Bathroom is above the industry standard with in-room and / or terrace Jacuzzi, large shower areas and marble walls, floors, stools and counter tops. This suite is air conditioned with balcony, satellite TV with premium channels, pillow menu, hair dryer, iron & ironing board, safe, direct dial telephone, coffee maker; turn-down service, 24-hour room service, mini bar stocked with complimentary bottled water, soft drinks, beer.
Honeymoon Suite with Balcony, Jacuzzi w/Jacuzzi Pool or Garden View
Spacious bright, airy Honeymoon Suite featuring pool or garden view. Elegant decor in modern minimalist decoration. Bathroom is above the industry standard with in-room Jacuzzi, large shower areas and marble walls, floors, stools and counter tops. This suite is air conditioned with balcony, satellite TV with premium channels, pillow menu, hair dryer, iron & ironing board, safe, direct dial telephone, coffee maker; turn-down service, 24-hour room service, mini bar stocked with complimentary bottled water, soft drinks, beer and snacks.Platinum Club Level Included (Platinum accommodation subject to availability)
Luxury Garden View Pool View or Ocean View with Balcony
One king bed or two double beds. Bright, airy room featuring oceanfront or pool view. Elegant decor in fresh, tropical hues. Bathroom is above the industry standard with large shower areas and marble walls, floors, stools and counter tops. This suite is air conditioned with balcony, satellite TV with premium channels, pillow menu, hair dryer, iron & ironing board, safe, direct dial telephone, coffee maker; turn-down service, 24-hour room service, mini bar stocked with complimentary bottled water, soft drinks, beer.
Family Room - Ocean View Garden View or Pool View with Balcony
Spacious bright, airy Family room featuring ocean, pool, or garden view. Elegant decor in modern minimalist decoration. Bathroom is above the industry standard with large shower areas and marble walls, floors, stools and counter tops. This suite is air conditioned with balcony, satellite TV with premium channels, pillow menu, hair dryer, iron & ironing board, safe, direct dial telephone, coffee maker; turn-down service, 24-hour room service, mini bar stocked with complimentary bottled water, soft drinks, beer.
OneBedroom Garden - Ocean Pool View with Balcony
One Bedroom Suite includes: spacious unit nicely decorated in contemporary styles and colors with 1 king bed in separate bedroom AND 1 queen Murphy bed in large living/dining area, balcony, satellite TV; Ocean View. Platinum Club Level included:upgrade is available in all suites upon request directly at the hotel at US$45 per person per night and guarantees Ocean View units, welcome fruit basket with wine, bathrobes and slippers, turn-down service, room aroma menu, umbrella and beach bag for use during stay, scale and butler service. Plus: dedicated check-in and check-out area, complimentary access to the Platinum Room (beverages, snacks, fruit, Internet access, TV, newspapers and books), reservation of individual beach palapa huts, guaranteed reservations in specialty restaurant, late check-out (subject to availability)
Junior Suite Pool View or Ocean View with Balcony
Junior Suite includes: Deluxe new suite nicely decorated in contemporary styles and colors with 1 king bed AND 1 queen Murphy bed, balcony, satellite TV; Ocean, pool, or garden view. All inclusive property.
One Bedroom Suite with balcony and kitchenette Ocean, Pool, or Garden View
One Bedroom Suite includes: Spacious unit nicely decorated in contemporary styles and colors with 1 king bed in separate bedroom AND 1 queen Murphy bed in large living/dining area, balcony, satellite TV; Ocean, pool, or garden view. All inclusive property.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
General
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Solarium
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Hotel Map

20.8349 -86.8896
Area served
Cancun, Puerto Morelos.
Nearby airports
Cancun International Airport (CUN): Approximate driving time is 20 minutes and distance is 19 km (12 miles).
Area description
This oceanfront resort is located on the Mayan Riviera, within one and a half km (one mile) from Puerto Morelos and the National Reef Park. Puerto Morelos is a very small fishermen community located on the northern part of the Riviera Maya, 12 miles south of the Cancun International Airport, and it's the site of the Puerto Morelos National Reef Park.

Dining

La Alhambra
Dine indoors or al fresco at the casual La Alhambra, adjacent to the lobby. Either way, you'll savor the ever-changing gourmet buffet and a-l-minute dishes. The menu pleases the palate with everything from salads, sandwiches and pizza to sushi, chicken and roast beef. Calorie-watchers, beware of the dessert bar, with its to-de-for ice cream, pies, cakes and crepes.
Hacienda Arrecife
The poolside Hacienda Arrecife pairs gourmet Mexican cuisine with generous portions of traditional local decor. A testimonial to success, Hotel Marina El Cid has expanded this hacienda-style restaurant, doubling occupancy to accommodate 220 guests. A new buffet and freshly prepared, a-la-minute bars serve healthy breakfasts and international luncheon fare. Elegant dinners are available a la carte accompanied by a selection of more than 100 different tequilas.!Viva Mexico!
Other food and beverage services
Other food and beverage services include a lobby coffee station and martini bar with live entertainmen; afternoon tea time in the lobby; poolside, swim-up bar; healthy meal corner; in-room mini-bar stocked with drinks; 24 hour room service as well as beachside and poolside beverage service.
Scaramanga Moon & Beach Lounge
Enjoy cocktails from a hammock at the Scaramanga Moon & Beach Lounge. Located on the resort's white, sandy shore, this new lounge is as unique as its name. The lounge is open till midnight. At Scaramanga! guests relax in hammocks under breezy palms or on plush mattresses beneath cabanas. What's the meaning of the name, many ask. Cool ocean breezes, sand beneath your feet, and reggae music, all amidst a convivial ambiance - that's Scaramanga!
La Marina
La Marina serves up fresh seafood and stunning sunset views overlooking the clear waters of Puerto Morelos Bay. Open for daily a la carte lunch and dinner. Situated at the marina next to the resort, Reservations are required.
El Alcazar
El Alcazar is a favorite for romantic dinners and special occasions. Located off the lobby, this fusion gourmet restaurant boasts elegant, minimalist dcor. Diners enjoy a creative blend of Asian and Mediterranean cuisine. The wine cellar a large variety of wines, including classic favorites and emerging labels from countries around the globe.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (312)

Ratings and reviews for Hotel Marina El Cid Spa & Beach Resort - All Inclusive

Overall score

3.9 / 5
5.01.0
312 out of 312
Amenities:
4.1
Room cleanliness:
4.4
Hotel staff:
4.3
Room comfort:
4.2
Location:
4
Value:
4.1

80% would recommend to a friend.

Sort by:
Review of Hotel Marina El Cid Spa & Beach Resort - All Inclusive

Reviewer score

5
5.01.0
Joseph Der
Los Angeles
Feb 19, 2013

great hotel

great hotel, good staff, nice beach, good value, will recommend

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Hotel Marina El Cid Spa & Beach Resort - All Inclusive

Reviewer score

4
5.01.0
Chrisbob
Puerta Morales
Feb 11, 2013

great value for the money

We were very pleased with the quality of the hotel for the price that we paid. We felt our money was well spent.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Review of Hotel Marina El Cid Spa & Beach Resort - All Inclusive

Reviewer score

4
5.01.0
alenax
ottawa, canada
Feb 5, 2013

family friendly

We travel 3-4 times a year and stay in all inclusive hotels. This hotel is an excellent value. Service is excellent. Rooms are big and comfortable. Food is good. The only thing we didn't like its the beach: very rocky and a lot of weeds. Its very good for the families with teenagers. They have different sport activities during the day.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
5
Dining tip: In Hotel

Alkazar restaurant is very good and the menu is different every day.

Review of Hotel Marina El Cid Spa & Beach Resort - All Inclusive

Reviewer score

4
5.01.0
BS Couple
Asheville, NC
Feb 3, 2013

Relaxing vacation for anyone

Enjoyed our stay at Marina El CID very much. Excellent food, friendly staff, beautiful property, great pool. Rooms were clean. The room we booked initially was not ready so we had an upgraded room for the first night which was really nice and the bed was very comfortable. After that, the bed we had was really, really bad. For the inconvenience of having us switch rooms you would have thought they would have just let us stay in that type of room or one with a better bed. All in all we enjoyed our stay

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of Hotel Marina El Cid Spa & Beach Resort - All Inclusive

Reviewer score

4
5.01.0
Blueskies
Ontario, Canada
Jan 9, 2013

Nice family holiday

Travelled with family of four including two teenagers. We upgraded to a one-bedroom unit that was very spacious and modern. Balconies were a nice size and housekeeping service was generally good, although we did not always get enough face clothes (seemed to be a laundry service issue, and not necessarily the maid's fault). In building 10 near the pool, the service carts on the path going to the restaurant and towel desk were noisy on the pavement sometimes during late night or early morning. Service was good to excellent among the staff. Drinks were brought promptly and beach drink service was very good. Table service was generally very good, drink orders were taken promptly and table was always cleared promptly. Staff were generally friendly and accomodating. Beach was very pretty, but not a great swimming beach because of rocks (better swimming to left near rock jetty) - there was some seaweed, but the beach was cleaned regularly and always looked nice. There were plenty of palapas and we didn't have trouble finding lounge chairs, even if looked for one after 9:00, but by that time the prime locations tended to be taken. Food was generally quite good with lots of choices at the buffet. The restaurants tended to be good with Alcazar -Mediterranean- being the best. Al la carte restaurant menus changed during the week, so some nights the menu selections seemed more interesting than others. There was not a problem getting restaurant reservations. New Year's eve dinner was very nice including lobster. Our kids met other teens through the teen activities (although this was near the end of the stay) and had fun on diving platform with new friends and playing water polo. Waterslide seemed to slosh people from side to side and was kind of rough and my teens did not care for it that much. My daughter did not want it to wear her bathing suit fabric. Overall, a really nice spot that was priced fairly reasonably.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
3
Value:
4
Review of Hotel Marina El Cid Spa & Beach Resort - All Inclusive

Reviewer score

5
5.01.0
Checo 07
Las Vegas, Nevada
Jan 7, 2013

Excellent location, better staff

Loved the location, the hotel setting, right in the middle of the jungle. For once I didn't feel like I was in a hotel in the US. Super friendly staff, best food I've ever had in an all-inclusive resort.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Sightseeing tip: Short drive from hotel

Have to visit Rio Secreto

Review of Hotel Marina El Cid Spa & Beach Resort - All Inclusive

Reviewer score

4
5.01.0
Singulair
Livingston, NJ
Jan 2, 2013

Great time at Marina El Cid

The staff is the best asset in this hotel. Exceptional: Eduardo, Maria and Antonio are great assets at the buffet restaurant; always ready to please and a smile on their face; thank you so much. Alberto at the beach is also wonderful, going back and forth serving drinks to all. How does he remember who ordered what? The hotel has good location about 20 mins from airport. Food was great; amazing New Year's Eve menu. Beach is rocky; need water shoes. Beautiful walk by the marina. Many children. Nice New Year's Eve party.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Dining tip: In Hotel

Food in buffet is great.

Review of Hotel Marina El Cid Spa & Beach Resort - All Inclusive

Reviewer score

2
5.01.0
Taliesyn
Calgary, Canada
Jan 2, 2013

Unpleasant experience

We spent Christmas/New Years here (10 days) and could wait to leave pretty much from our arrival. I paid for ocean/pool view and got a lower floor view of the foul smelling mangrove swamp. We had problems with the room (musty, bad mattresses, insufficient towels even after many days of requests for towels equal to the number of people in the room), problems at check-in, pushy timeshare salespeople, inconsistent bartender drink pours and a rocky, seaweed covered beach. There is more I could say but you get the point.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
2
Room comfort:
2
Location:
2
Value:
4
Dining tip: In Hotel

Stick to the buffet dinners - the a la cartes are not that good and you fill feel rushed.

Review of Hotel Marina El Cid Spa & Beach Resort - All Inclusive

Reviewer score

4
5.01.0
Five Midwesterners
Riviera maya, mexico
Dec 30, 2012

Enjoyable but isolated with food poisoning

Our trip was enjoyable for the most part except for the inability to eat in desired dining locations so had to order take out in our room. Food poisoning ensued. Amenities are many as long as you do not desire to leave premises. Expensive to participate in activities offsite as taxis and other forms of transportation are limited and expensive. If you desire a resort with no plans to go offsite this is a great place to stay. If you want to site see stay elsewhere

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
3
Dining tip: In Hotel

Dining availability is slim and reservations are required three days in advance. We got food poisoning while at resort. Options for going off resort are limited and quite expensive

Review of Hotel Marina El Cid Spa & Beach Resort - All Inclusive

Reviewer score

4
5.01.0
Veeeek
California
Dec 30, 2012

Great for families with children

Our four children loved the pools and the various activities they had every day, lots of food and drinks. Very helpful and courteous staff.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
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