Rate and special offer based on Check-in: Jul 30, 2014 Check-out: Aug 2, 2014

Fairmont Mayakoba Riviera Maya

5 stars
Carretera Federal Cancun, Playa Del Carmen KM 298, Riviera Maya, 77710
Hotel Overview
Reviewer score
4.5
out of 5
69 reviews
paradise

This is a luxurious and beautiful resort. While the physical hotel is outstanding, it is really the... See full review

  • bklynbob
  • Dec 17, 2012
Great Family experience and Golf afficionados

A large and complete resort full of AAA services, great for families and groups. See full review

  • oscarfaz
  • Apr 16, 2012
Award-winning, eco-friendly luxury resort in the Mayakoba community
The Fairmont Mayakoba in Riviera Maya offers guests the opportunity to experience nature: Mangroves, tropical forests, lagoons, water canals and coastal dunes are all on the property. Boat, electric golf carts and bicycles are the only transportation allowed. The Fairmont Mayakoba boasts four restaurants -- two AAA Four Diamond winners -- access to a Greg Norman golf course, El Camaleon, and the Willow Stream Spa with two mineral pools. Kids have a blast at a supervised discovery club and adventure camp, available daily.
Highlights:
  • AAA Five Diamond hotel with two AAA Four Diamond restaurants
  • Fairmont Mayakoba is amid water canals and set under a forest canopy; no cars are allowed on the property
  • Access to Greg Norman golf course, El Camaleon
  • Willow Stream Spa with 20 treatment rooms
  • Kid's discovery club and adventure camp
Rooms:

Most of the 401 rooms at Fairmont Mayakoba are set back from the sea for ecological reasons, but there are a few exclusive seaside suites. Expect neutral colors peppered with cheery, bright fabrics and amenities such as evening turndown service. A 24-hour concierge, valet, daily newspaper, LCD TV and high-speed Internet access (daily fees apply) are standard. Signature suites include two bathrooms, living room, private infinity pool on the terrace and sea views. The Presidential suite, located on its own island, is a three-bedroom home complete with living, office and dining rooms, private pool and full-sized refrigerator.

Features:

The AAA Four-Diamond restaurant, Las Brisas Restaurant & Lounge Bar serves global contemporary cuisine, such as a sashimi trio for two, Monday through Saturday for dinner, and on the terrace for lunch. Regional and international flavors can be had at the Fairmont Mayakoba's AAA Four-Diamond winner El Puerto, which overlooks the lagoon. The more casual La Laguna Grill & Bar offers a breakfast buffet and a la carte lunch with mangrove and canal views. There are two pool bars and a lobby lounge, with free morning coffee and martinis from 11 a.m. to 1 a.m.

The Fairmont Mayakoba is a member of the World Heritage Alliance for Sustainable Tourism.

Transportation
  • Cancun International Airport
Attractions
  • Playa del Carmen (6 mi/10.5 km)
  • Tulum (34 mi/56 km)
Business­
  • Full business center with computer solution, communications, copying and printing
  • Computers are available for rent
  • Wi-Fi Internet access is available
Policies and Fees
  • During peak season, the hotel charges a nightly rate for connecting rooms. Requests for connecting rooms can only be confirmed by Fairmont Mayakoba's in-house reservation department and are produced in writing within 24 hours/at check-in.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Fairmont Mayakoba Riviera Maya Rooms

Private Signature Casita
The Private Casita Signature rooms are located in the beach area and offer an extensive butler service. The rooms feature a large four-piece marble bathroom with soaker tub and separate glazed shower stall. All Private Casita Signature rooms offer a telephone, large windows to maximize the natural light, and a private landscaped terrace or spacious balcony.
Fairmont room
Located in the Mayan-inspired low-rise buildings, these rooms offer guests either one King bed or two Queen beds. A large four-piece marble bathroom featuring a soaker tub and separate glazed shower stall compliment the room. Fairmont rooms also include a telephone, large windows to maximize the natural light and private landscaped terrace or spacious balcony.
Private Ocean Front Casita
The Private Casita Oceanfront rooms are located directly on the beach, with access to the water via pathway. In addition to the extensive butler service, the room feature a large four-piece marble bathroom with soaker tub and separate glazed shower stall. All Private Casita Oceanfront rooms offer a telephone, large windows to maximize the natural light, and a private landscaped terrace or spacious balcony.
Private Ocean Front Casita Suite
Embracing the very essence of the local area, these large rooms offer guests a King size bed as well as a large four-piece marble bathroom featuring a soaker tub and separate glazed shower stall. These suites also offer an enhanced sitting area with couch, large windows to maximize the natural light, and a private landscaped terrace directly on the Ocean Front with a Private Stairway descending to the beach These suites feature their own private Infinity Pool on their terrace.
Deluxe Casita
Situated in 90 Casita buildings throughout the resort, these elegant rooms offer guests either one King bed or two Queen beds. A large four-piece marble bathroom featuring a soaker tub, separate glazed shower stall compliment the room. All Deluxe Casitas offer a telephone, large windows to maximize the natural light, and private landscaped terrace or spacious balcony that extends into the surrounding tropical forest.
Signature Casita Suite
They are elegant and oversized with either one King bed or two Queen beds as well as a large four-piece marble bathroom featuring a soaker tub and separate glazed shower stall. All Signature Casitas feature besides the spacious and elegant Master Bedroom a separate Living Room setting with a sofa bed, offer a telephone, an enhanced sitting area with couch, large windows to maximize the natural light and private landscaped terrace or spacious balcony that extends into the surrounding tropical forest overlooking the lagoons and water canals.
Signature Casita
Signature Casitas offer exceptional views of the lagoons. They are elegant and oversized with either one King bed or two Queen beds as well as a large four-piece marble bathroom featuring a soaker tub and separate glazed shower stall. All Signature Casitas offer a telephone, an enhanced sitting area with couch, large windows to maximize the natural light and private landscaped terrace or spacious balcony that extends into the surrounding tropical forest.
Private Signature Casita Suite
Very reflective in design and decor of the natural harmony of the local area, these suites are located in the Private area only steps away from the beach, boast skylights, cathedral ceilings and offer guests a separate living area, large windows to maximize the natural light, spacious bedroom, luxurious four-piece marble bathroom with soaker tub, and a private landscaped terrace or spacious balcony with lagoon views.

Amenities

  • WiFi
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Golf
Game room
Tennis
Dining
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Parking
Accessibility
Handicapped rooms/facilities

Hotel Map

20.6709 -87.0476
Area served
The 45-acre Fairmont Mayakoba is a luxury community designed around a network of crystal clear waterways.
Nearby airports
Cancun International Airport - CUN and Cozumel International Airport - CZM.
Area description
The Riviera Maya is located in Mexico on the Yucatan Peninsula. In the State of Quintana Roo, the Riviera Maya rests alongside the Caribbean Sea. The Fairmont Mayakoba, situated in the heart of the Riviera Maya, is approximately 42 miles or 70 km south of Cancun and about 10 miles north of Playa del Carmen. Tucked under a forest canopy and designed around a network of crystal clear waterways, The Fairmont Mayakoba encompasses 45 acres within a master-planned luxury community. For individuals or groups, the resort offers all the comforts of home, and the exceptional Mayan experience.

Dining

El Puerto Restaurant
Inspired on a former port area, spectacular views over the lagoon and cozy atmosphere, at dinner time El Puerto Restaurant becomes a place for fresh Caribbean lobster, shellfish platters, live clams and oysters, crab legs, giant shrimps and daily fisher market delicacies.
La Laguna Grill & Bar
Surrounded by crystal clear waters from the Mayakoba lagoons, a Caribbean Island itself at the main pool area. This relaxed yet enchanting location serves outstanding breakfast buffet, lunch and dinner including wood-fired pizzas, light and healthy alternatives and outstanding cuisine with a hint of Latino - Mex inspired cuisine transporting you from the Incas to the Mayas.
Las Brisas Restaurant & Lounge Bar
At the Fairmont Mayakoba's signature beachfront restaurant, the air has a deliciously salty tang, and the breeze tastes indefinably turquoise blue. Las Brisas is designed in sensual harmony with nature to become the most desired dining in the Mayan Riviera, offers an eclectic warmth contemporary sea food inspired cuisine under the heights of a graceful palapa in an intimate setting.
Las Olas & Aqua pool bars
Surround yourself with liquid refreshment at one of these pool bars. Serving a whole menu of thirst-quenchers from healthy tropical nectars to frosty margaritas made with premium tequilas, both are located by the naturally inspired main pool.
Caf Maya
From sunrise to sunset this market caf serves mouthwatering pastries, classic deli favorites, gourmet coffees and ice cream. Caf Maya also stocks supplies for our in-room refreshment centers - guests can browse for themselves or order for delivery.

Meeting facilities

Meeting Info
Fairmont Mayakoba offers unique indoor and outdoor function space for your next meeting. Featuring two divisible ballrooms of 10,000 square feet and 5000 square feet, alongside seven breakout rooms ranging from 650 to 1000 square feet, Fairmont Mayakoba is equally able to accommodate a large conference or a small-scale board meeting. All rooms are equipped with the latest in modern technology.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (69)

Ratings and reviews for Fairmont Mayakoba Riviera Maya

Overall score

4.5 / 5
5.01.0
69 out of 69
Amenities:
4.5
Room cleanliness:
4.8
Hotel staff:
4.7
Room comfort:
4.8
Location:
4.1
Value:
4.1

93% would recommend to a friend.

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Review of Fairmont Mayakoba Riviera Maya

Reviewer score

5
5.01.0
bklynbob
Brooklyn, NY
Dec 17, 2012

paradise

This is a luxurious and beautiful resort. While the physical hotel is outstanding, it is really the outstanding service that separates Fairmont Mayakoba. Without exception, the service was attentive, comprehensive and thorough. Best of all, also without exception, the staff was extremely warm and friendly and always went the extra mile. Just a great experience.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Fairmont Mayakoba Riviera Maya

Reviewer score

1
5.01.0
FAIRMONT SUCKS
CHICAGO, IL
Jul 26, 2012

IF YOU WANT TO GET RIPPED OFF GO HERE

EVERYTHING WAS OVER PRICED. FOOD, DRINKS, AND ALOT OF HIDDEN FEES. IF YOU CALL A CAB THEY DO NOT TELL YOU THERE IS A FEE FOR PARKING OF THE CAB. DRINKS ARE 10 DOLLARS WITH LITTLE TO NO LIQUOR. BEERS ARE 6 DOLLARS. FOOD IS JUST AS BADLY PRICED. I DO NOT MIND PAYING HIGH DOLLAR BUT AT LEAST TREAT YOUR CUSTOMERS GOOD. THE BAR TENDERS AND WAITERS WERE RUDE. WAS KICKED OUT OF POOL FOR BEING TOO LOUD. NO ONE WAS LOUD. WORST VACATION EVER!!!! WHATEVER YOU DO, DO NOT GO TO THIS RESORT. ONLY THING GOOD WAS THE OCEAN WHICH IS A MILE FROM THE HOTEL.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
1
Hotel staff:
1
Room comfort:
1
Location:
1
Value:
1
Dining tip: Not Applicable

DO NOT EAT OR DRINK ANYTHING UNLESS YOU WANT TO GET CHEATED.

Review of Fairmont Mayakoba Riviera Maya

Reviewer score

5
5.01.0
oscarfaz
Mexico City, Mexico
Apr 16, 2012

Great Family experience and Golf afficionados

A large and complete resort full of AAA services, great for families and groups.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Dining tip: Short drive from hotel

Dinne at Cenacolos and El agua que canta; excellent service y culinary experience.

Review of Fairmont Mayakoba Riviera Maya

Reviewer score

4
5.01.0
Brown1980
Los Angeles, CA
Jan 9, 2012

Great relaxing hotel

We enjoyed our time here. It is clean, luxurious & comfortable. But it is quite a way from Playa & it is a pain to get around the resort, because it is huge!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
3
Value:
4
Dining tip: Short walk from hotel

Good food in the hotel

Review of Fairmont Mayakoba Riviera Maya

Reviewer score

5
5.01.0
DZFMF
New York, NY, USA
Nov 29, 2011

Superb hotel (at a price!)

We had a most spectacular stay at the Fairmont Mayakoba (came back yesterday). This upscale resort is set in a gorgeous lagoon with amazing wildlife that spreads over a very large area (but you have golf carts taking you around). The room was amazing (spacious, clean, ultra modern decor), the food excellent (at each of 3 the restaurants they have at the resort) and the service truly wonderful. You couldn't ask for more - with the exception of the price tag. It ended up costing us about $500 per day in all for 2 adults and a 10-year old. But hey, you can't get anything for free nowadays - not even in Mexico. We had a great time and will surely be back there. This resort was right up our alley- upscale, classy, relaxing... BTW, the pool by the beach is stunning.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: Not Applicable

Drive to Playa Del Carmen for great food and evening entertainment. That will bring your overall cost down.

Review of Fairmont Mayakoba Riviera Maya

Reviewer score

4
5.01.0
Anonymous
Houston TX
Aug 1, 2011

family hotel

Wonderful place, but we were far from the beach.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Fairmont Mayakoba Riviera Maya

Reviewer score

4
5.01.0
Anonymous
Houston TX
Aug 1, 2011

family hotel

Wonderful place, but we were far from the beach.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Fairmont Mayakoba Riviera Maya

Reviewer score

5
5.01.0
Anonymous
Walnut Creek, Ca
Jun 20, 2011

Great family vacation

Just returned from the Fairmont Mayakoba and had a great time. The rooms, grounds, pools, and beach were all wonderful and the location was perfect too. Do not be concerned with safety - we felt safe everywhere we went on the Riviera Maya - even in the small towns and villages. A few tips: Rent a car at the airport - Its very inexpensive and gives you much freedom - again the roads are easy to drive and safe and since the food is expensive at the Fairmont, it was nice to be able to go into town for dinner. Don't miss 5th Street in Playa del Carmen - very fun and lively.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Money-saving tip: Short walk from hotel

We loved a small restaurant about one mile south along the beach called Coco Cabana's - fantastic wood fired pizzas and barbequed seafood,

Review of Fairmont Mayakoba Riviera Maya

Reviewer score

5
5.01.0
Anonymous
Walnut Creek, Ca
Jun 20, 2011

Great family vacation

Just returned from the Fairmont Mayakoba and had a great time. The rooms, grounds, pools, and beach were all wonderful and the location was perfect too. Do not be concerned with safety - we felt safe everywhere we went on the Riviera Maya - even in the small towns and villages. A few tips: Rent a car at the airport - Its very inexpensive and gives you much freedom - again the roads are easy to drive and safe and since the food is expensive at the Fairmont, it was nice to be able to go into town for dinner. Don't miss 5th Street in Playa del Carmen - very fun and lively.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Money-saving tip: Short walk from hotel

We loved a small restaurant about one mile south along the beach called Coco Cabana's - fantastic wood fired pizzas and barbequed seafood,

Review of Fairmont Mayakoba Riviera Maya

Reviewer score

4
5.01.0
Anonymous
Mpls, MN
Jun 14, 2011

Beautiful... but be ready to spend $$

I was at Fairmont Mayakoba for a wedding and it was beautiful. The resort had a lagoon that ran throughout the entire place and had bikes, golf carts and boats to transport the guests. And believe me, to get to the beach, you are going to need it. With several pools, bars, restaurants and wildlife to explore and enjoy, we were not bored. However, I would have liked it if there was a shuttle that would also take us off the resort property.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
2
Value:
3
Money-saving tip: Not Applicable

Bring snacks for the room, as the resort fees and costs of food within the resort added up quickly. I brought some oatmeal and granola bars for an easy breakfast. It was cheap and gave me more time for the beach and pool!

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