Rate and special offer based on Check-in: Dec 18, 2014 Check-out: Dec 21, 2014

El Dorado Royale and Casitas Royale a Gourmet Inclusive Resort by Karisma - Adults Only

5 stars
KM 25, Carretera Cancun-Tulum Punta Brava, Riviera Maya, 77710
Hotel Overview
Reviewer score
4.4
out of 5
107 reviews
beautiful resort

The resort was beautiful, good food, good entertainment. See full review

  • abby 2014
  • Nov 21, 2014
Great Place

This hotel is a great place to stay, 5 Star all the way. Food was wonderful only drawback is not a... See full review

  • ladder4
  • Nov 14, 2014
Experience Paradise on the Yucatan Peninsula
The El Dorado Royale Spa resort on the Mayan Riviera combines the ultimate in stylish accommodations and surroundings with personal service. The attention to detail ensures a memorable vacation, whether for a wedding honeymoon or just that special romantic getaway in an environment designed for adults only. Guests can dine in luxury in one of the seven gourmet restaurants serving fine food and wine from around the world. For that truly unforgettable experience sample the delights of a romantic candlelight dinner on the beach. To tempt guests from their rooms, the AAA Four Diamond resort features a wide range of sports and activities including shooting, archery, mini golf, yoga, water aerobics, water polo and soccer as well as cookery, tennis and Spanish lessons.
3 Reasons To Stay:
  • Energetic days spent in one of the dozens of activities available, followed by romantic candlelight dinners on the beach
  • A special setting for a special occasion or an adult only holiday for two

  • The perfect venue for an intimate romantic getaway

El Dorado Royale and Casitas Royale, A Spa Resort, Gourmet - Adults Only All Inclusive Rooms
Back in the elegant rooms, the El Dorado Royale Spa Resort believes that love really makes the world go round and it does everything possible to ensure guests' happiness. Four-poster beds and a Jacuzzi for two come as standard in all suites and every room also has a hammock, well-stocked minibar, cable TV, ceiling fan and private shower or bath. Suites range from the Jacuzzi Junior suite with garden view through to the sumptuous Presidential Suite. Some suites have a swim up feature linking the terrace to the main swimming pool.
Things To Do:
  • Punta Brava Beach (1mi/1.6km)

  • Playa Del Carmen (18mi/29km)

  • Cancun (22mi/35 km)

  • Mayan Ruins at Tulum (55mi/88km)

El Dorado Royale and Casitas Royale a Gourmet Inclusive Resort by Karisma - Adults Only Rooms

Junior Suite Garden View with Jacuzzi, Terrace
The decoration of our Jacuzzi Junior Suites was inspired by local Mexican motifs, providing for a wonderfully balanced atmosphere. Each of the suites has indoor Jacuzzis so you can extend your soaking pleasure into the privacy of your accommodations. All rooms feature lovely wooden furniture including king size or double beds, nightstands, and desk. To cool down from the warm tropical breeze, each room has individually controlled air conditioning and a ceiling fan. Other conveniences include a radio and alarm clock, safety deposit box, private bath or shower, color cable TV, amenity kit, ironing board with iron, minibar and coffee maker. Finally, every balcony or terrace brings chairs and a hammockthere is nothing quite as relaxing as being swung softly by a gentle on-shore breeze.
Swim Up Jacuzzi Junior Suite
Step right into a lazy river that crosses in front of your Jacuzzi suite's patio. The decoration of our Swim Up Jacuzzi Junior Suites was inspired by local Mexican motifs, providing for a wonderfully balanced atmosphere. Each of the suites has indoor Jacuzzis so you can extend your soaking pleasure into the privacy of your accommodations. All rooms feature lovely wooden furniture including king size bed only, nightstands, and desk. To cool down from the warm tropical breeze, each room has individually controlled air conditioning and a ceiling fan. Other conveniences include a radio and alarm clock, safety deposit box, private bath or shower, color cable TV, amenity kit, ironing board with iron, minibar and coffee maker. Finally, every terrace brings chairs and a hammockthere is nothing quite as relaxing as being swung softly by a gentle on-shore breeze.
Casita Suite with Jacuzzi, Terrace
The romantically designed Ocean Front Casita Suites feature a roofless shower (see the stars and the moon while having a shower), high ceilings, palapa roof, double sink, full bath and shower, private room for the toilet, ocean view jacuzzi, an oversized balcony with breathtaking views of the Caribbean sea. Ocean Front Casita Suites special treats include: DVD & CD library, upgraded amenities kit, bathrobes, daily stocked minibar (juices, beer, light beer, soft drinks, water), 24 hours room service, bathrobes, DVD/CD recorder, safety deposit box, direct dialing telephone, a bottle of champagne upon arrival, Aromatherapy & Pillow Menu, exclusive concierge service available between 8.00 am-5.30 pm, lounge, turn down service and Butler service between 09:00 a.m. to 05:00 p.m (on the beach and pools). Non Smoking Rooms available upon request. Subject to availability.
InfinityPool SwimUp Casit Suite
The Swim-Up Infinity Casitas Suites come with all the luxury of our casitas suites and that much more. With is own private plunge pool leading into the lazy river, convenience has taken on new grandiose. These casitas also feature their own wet solarium for the ultimate relaxation, a roofless shower, high ceilings, palapa roof, double sink, private room for the toilet, ocean view Jacuzzi, an oversized balcony with breathtaking views of the Caribbean sea Swim-up Infinity Casitas special treats include: DVD & CD library, upgraded amenities kit, bathrobes, daily stocked mini-bar (juices, beer, light beer, soft drinks, water), 24 hours room service, bathrobes, DVD/CD recorder, safety deposit box, direct dialing telephone, a bottle of champagne upon arrival, Aromatherapy & Pillow Menu, exclusive concierge service available between, lounge, turn down service. Non Smoking Rooms available upon request. Subject to availability.
Junior Suite Ocean with Jacuzzi, Terrace
All just a step away from a beautiful beach and great views of the Caribbean The decoration of our Ocean Front and Ocean View Jacuzzi Junior Suites was inspired by local Mexican motifs, providing for a wonderfully balanced atmosphere. Each of the suites has indoor Jacuzzis so you can extend your soaking pleasure into the privacy of your accommodations. All rooms feature lovely wooden furniture including king size or double beds, nightstands, and desk. To cool down from the warm tropical breeze, each room has individually controlled air conditioning and a ceiling fan. Other conveniences include a radio and alarm clock, safety deposit box, private bath or shower, color cable TV, amenity kit, ironing board with iron, minibar and coffee maker. Finally, every balcony or terrace brings chairs and a hammockthere is nothing quite as relaxing as being swung softly by a gentle on-shore breeze.
Individual Casita Suite
The romantically designed Ocean Front Individual Casita Suites feature a roofless shower (see the stars and the moon while having a shower), high ceilings, palapa roof, double sink, full bath and shower, private room for the toilet, ocean view jacuzzi, an oversized balcony with breathtaking views of the Caribbean sea. Ocean Front Individual Casita Suites special treats include: DVD & CD library, upgraded amenities kit, bathrobes, daily stocked minibar (juices, beer, light beer, soft drinks, water), 24 hours room service, bathrobes, DVD/CD recorder, safety deposit box, direct dialing telephone, a bottle of champagne upon arrival, Aromatherapy & Pillow Menu, exclusive concierge service available between 8.00 am-8.00 pm, lounge, turn down service and Butler service between 09:00 a.m. to 05:00 p.m (on the beach and pools). Non - Smoking Rooms available upon request. Subject to availability.
Infinity Pool Casita Suite
The Infinity Casita Suites enjoy ultimate privacy, stunning views of the Caribbean sea from the 2nd level and their own private infinity pool. A cascading effect at the edge of the pool brings the ocean to life and seemingly at the tip of your fingers. They also feature a roofless shower, high ceilings, palapa roof, double sink, private room for the toilet, ocean view Jacuzzi, an oversized balcony with breathtaking views of the Caribbean sea Infinity Casita Suites special treats include: DVD & CD library, upgraded amenities kit, bathrobes, daily stocked mini-bar (juices, beer, light beer, soft drinks, water), 24 hours room service, bathrobes, DVD/CD recorder, safety deposit box, direct dialing telephone, a bottle of champagne upon arrival, Aromatherapy & Pillow Menu, exclusive concierge service available,lounge, turn down service. Non Smoking Rooms available upon request. Subject to availability.
Swim Up Casita Suite
The romantically designed Ocean Front Casita Suites feature a roofless shower (see the stars and the moon while having a shower), high ceilings, palapa roof, double sink, full bath and shower, private room for the toilet, ocean view jacuzzi, an oversized balcony with breathtaking views of the Caribbean sea. Ocean Front Casita Suites special treats include: DVD & CD library, upgraded amenities kit, bathrobes, daily stocked minibar (juices, beer, light beer, soft drinks, water), 24 hours room service, bathrobes, DVD/CD recorder, safety deposit box, direct dialing telephone, a bottle of champagne upon arrival, Aromatherapy & Pillow Menu, exclusive concierge service available between 8.00 am-5.30 pm, lounge, turn down service and Butler service between 09:00 a.m. to 05:00 p.m (on the beach and pools). Non Smoking Rooms available upon request. Subject to availability.

Amenities

  • All inclusive
  • High-speed internet
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
All inclusive
Restaurant
Room service
Services
Business center
Conference facilities
Internet
High-speed internet
Parking
Free parking

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Hotel Map

20.7872 -86.9397
Area served
Riviera Maya, Mexico
Nearby airports
CUN - Cancun International Airport
Area description
El Dorado Royale, A Spa Resort,is located in the heart of the Riviera Maya, facing the beautiful Mexican Caribbean, 25 minutes south of Cancun International Airport, 15 minutes north of Playa del Carmen, 20 minutes away from the "Playacar Golf Club" and numerous wonderful Cenotes, 5 minutes south from Puerto Morelos and 35 minutes south of downtown Cancun.

Meeting facilities

Meeting Info
Two meeting rooms plus over 10,000 sq ft Ballroom. Perfect for Groups and Incentives. A/V equipment available ($)

Dining

Bar Las Guacamayas
5.00pm to 2.00am Bar with swings. Located next by the Wedding Chapel for cold Mexican beers, cheladas, exotic cocktails or aged tequila with live music.
Las Fuentes Restaurant
Honored in 2008 with the Wine Spectator's revered Awards of Excellence. Fuentes is a culinary theater-style restaurant that offers an inside peek into how each dish is prepared. With five open kitchens and live presentations on the restaurant's flat screen televisions, guests will not only savor traditional Mexican dishes, but also will be entertained as they view Chef Christian Monchatre and his highly skilled team prepare artistic culinary creations. Furthermore, Wine Director Carlos Alberto Flores and Sommelier Rafael Dominguez have created a stunning selection of wine that truly complements each delectably gourmet dish. Breakfast open from 7:00am to 11:00am. Dinner open from 6:00pm to 10:00pm Reservation non required. Non Smoking Restaurant
Le Fondue Restaurant
Dinner from 5:30pm - 10:00pm. Try One of many Gourmet Fondues while sipping away a splendid glass of wine. Non smoking restaurant. Dress code required: semi-formal pants or Bermudas, t-shirt with sleeves, any kind of shoes except beach sandals. Reservation non required.
Healthy Corner
Open from 8:00am to 4:00pm. Serving fresh fruits, whole-wheat sandwiches, and smoothies.
Cocotal Restaurant
Elegant air conditioned. Serving a la Carte breakfast from 7:00am - 11:00am, and dinner a la Carte from 5.30pm - 10:00 pm. -Non Smoking Restaurant Chef's menu. Reservation is not required Dress code required: semi-formal pants or Bermudas, t-shirt with sleeves, any kind of shoes except beach sandals. Sample menu: Salad oven roasted duck fresh herbal garden greens roquefort cheese dressing/Slow roasted pork prime rib, sliced romero potatoes, yogurt provencal sauce/Capellini pasta, peas, black olives sauteed in trouffle oil, parmesan shavings & tomato compote/Jasmin enhanced creme brulee grapefruit & almond croquant.
La Isla Restaurant
A la carte Internacional Cuisine. Open air Palapa restaurant. Features continental breakfast from 6:00am - 7:00am and international breakfast from 7:00am -11:00am, lunch 12.30pm-3.30pm. Dinner 6:00pm to 10:00pm Mediterranean Cuisine. Non Smoking restaurant. Dress code required: semi-formal pants or Bermudas, t-shirt with sleeves, any kind of shoes except beach sandals. Reservation is not required.
D'Italia Restaurant
Contemporary Italian Cuisine. Open for dinner a la Carte from 5.30pm - 10.00pm. Stylish air conditioned Specialty restaurant. Non smoking restaurant. Dress code required: semi-formal pants or Bermudas, t-shirt with sleeves, any kind of shoes except beach sandals. Reservation is not required. Sample menu: Mediterranean bruschetta, crispy bread with grilled vegetables in pesto and sun-dried tomatoes/Lobster lasagna/Filet mignon with roasted sweet potatoe puree, ragout of green beans and pattypan squash with a grape reduction.
Rincon Mexicano
Open form 12:00pm TO 5:00pm Authentic Mexican delicacies
Lobby Bar Martinis
Serving premium brands beverage selection. Spectacular view of the Caribbean sea. Open from 12:00pm to 2:00am
La Cabana Pizza
Served from 12:00 AM - 5:00 PM. Wood oven pizzas served to order with your choice of toppings, and a selection of angus burgers, Kosher hot dogs and freshly tossed caesar salad. Reservation is not required. Non Smoking Restaurant

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (107)

Ratings and reviews for El Dorado Royale and Casitas Royale a Gourmet Inclusive Resort by Karisma - Adults Only

Overall score

4.4 / 5
5.01.0
107 out of 107
Amenities:
4.4
Room cleanliness:
4.6
Hotel staff:
4.5
Room comfort:
4.5
Location:
4.5
Value:
4.2

85% would recommend to a friend.

Sort by:
Review of El Dorado Royale and Casitas Royale a Gourmet Inclusive Resort by Karisma - Adults Only

Reviewer score

4
5.01.0
nickos222
Business
St. Louis, MO
Nov 24, 2014

Second trip (first was honeymoon)

This was our second trip to El Dorado Royale. Our first was about 5 years ago for our honeymoon. At that time, part of the resort was closed for renovation. There were a couple of odd service issues we ran into early on, but it is still a great resort and definitely a good value!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of El Dorado Royale and Casitas Royale a Gourmet Inclusive Resort by Karisma - Adults Only

Reviewer score

5
5.01.0
abby 2014
Business
chicago
Nov 21, 2014

beautiful resort

The resort was beautiful, good food, good entertainment.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Long walk from hotel

Sante Fe restaurant was our favorite

Review of El Dorado Royale and Casitas Royale a Gourmet Inclusive Resort by Karisma - Adults Only

Reviewer score

5
5.01.0
ladder4
Business
RI
Nov 14, 2014

Great Place

This hotel is a great place to stay, 5 Star all the way. Food was wonderful only drawback is not a great beach.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
5
Trip purpose:

Business

Review of El Dorado Royale and Casitas Royale a Gourmet Inclusive Resort by Karisma - Adults Only

Reviewer score

5
5.01.0
Alan2014
Business
oklahoma
Aug 5, 2014

Great Hotel

Best experience ever. Hotel was very complete and the staff was great.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Review of El Dorado Royale and Casitas Royale a Gourmet Inclusive Resort by Karisma - Adults Only

Reviewer score

4
5.01.0
Baechle
Business
Nyc
Jul 30, 2014

Great mini vacay

Went to el Dorado as a last minute 4 day getaway. The resort is absolutely stunning, the beach was everything I expected and more with white sand and blue waters. The staff was very friendly and the room was what they had described. The food on the other hand was horrible. For an all inclusive I didn't expect much but I thought the basic resort food would be at least decent and it wasn't (burgers, club sandwich), Mexican food was hardly what you would expect. Not much choice in that department. The only good thing was the Cesar salad. I absolutely recommend the resort if you want a short and relaxing trip. I went there solo and they gave me the furthest room from the beach after I asked if they could give me a room closer to everything, although the resort was probably half it's capacity.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Review of El Dorado Royale and Casitas Royale a Gourmet Inclusive Resort by Karisma - Adults Only

Reviewer score

5
5.01.0
Suzanne N. C.
Business
Los Angeles, CA
Jul 13, 2014

Great Vacation

Had a great time at this resort. The staff is wonderful, everything is very clean, they take great care of you. Was definitely worth it to stay in the Casitas section.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of El Dorado Royale and Casitas Royale a Gourmet Inclusive Resort by Karisma - Adults Only

Reviewer score

3
5.01.0
Paulandkel
Business
Maryland
Jun 15, 2014

For an okay time tip a lot.

The room was great and the grounds beautiful. Visually it was everything I had hoped for. Unfortunately, how the staff treats you is based on how much you tip. If you do not tip you are all but snubbed. Poor service at the restaurants and the golf cart service will not stop for you (the grounds are expansive and we stayed on the north end of the resort. The golf cart shuttles are provided and there are stops along the way. Just like public bus service in the city). If you tip a few dollars to everyone who you come into contact with you will get half way decent service. You will also be spending almost $100 us a day. If you tip much more you will be treated like royalty. This review is based on the fact that we stayed in the Casita with the infinity pool in the more expensive side. The stay expects you to provide them large tips. We spoke with couples in the less expensive suites and they felt less pressure from the staff to tip a lot and the quality of how the staff treated them was much better. We are very relaxed and easy going domestic/international travelers and did not expect this from this area of Mexico and from the quality/price of the resort. Truly disappointed and feel that the resort took away the glamor that the grounds provided.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
2
Room comfort:
5
Location:
5
Value:
3
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

Puerto Morales is a 15 minute taxi ride north. Small quaint fishing village with local shops and great deals for snorkeling the reef. We paid $45 for two people. The outfit was at the beginning of the peer on the left hand side by the light house.

Review of El Dorado Royale and Casitas Royale a Gourmet Inclusive Resort by Karisma - Adults Only

Reviewer score

4
5.01.0
2nd Annversry Cpl
Business
Davenport, IA
Jun 6, 2014

First Time in Mexico

We just got back from our vacation at El Dorado Royale. We stayed for five nights (6 days). It rained the first three days and was pretty clear the remaining three days. Only went out on the beach once - got super sun burnt after 2 1/2 hrs even though it was cloudy on and off. The staff was very friendly and accommodating. I was worried about the iguanas, but we only saw two during our entire stay. The room service was slow (usually 45 minutes to an hour wait time). We were also looking forward to the pizza place that has more normal American food - but it was closed during most of our stay. Overall, very beautiful resort. Good service. Good night entertainment. Other than the rain we enjoyed our stay. Not our all-time favorite but very nice.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

Entertainment tip: Short walk from hotel

The entertainment at Guacamayas Bar was excellent.... Circus theme one night..... Las Vegas another..... Magician..... El Dorado "Idol".... better than expected.

Review of El Dorado Royale and Casitas Royale a Gourmet Inclusive Resort by Karisma - Adults Only

Reviewer score

5
5.01.0
resort evaluator oma
Business
omaha, ne
Apr 20, 2014

Perfect romantic stay....

Fantastic stay and would definitely go back. The staff is wonderful and the facility was amazing!!! The food was awesome! The only thing I would change about the experience was the multiple sales calls that WERE NOT FROM THE CASITAS RESORT. We found out that they were from another source linked with the booking...ruined some of our quiet mornings with calls befor 9am. can't say the name but I'm sending them an evaluation, too! We took the phone off the hook pretty much the entire stay. Cured!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: In Hotel

El dorado royal hotel side is for partye. CASITAS is for quiet romantic time.

Review of El Dorado Royale and Casitas Royale a Gourmet Inclusive Resort by Karisma - Adults Only

Reviewer score

5
5.01.0
Kangull
Business
Loveland, Colorado
Apr 9, 2014

Wonderful Resort

We were referred to this hotel by a co-worker/friend and she did NOT steer us wrong! This was an amazing adults-only resort with secret little pools throughout the place. The staff was amazingly courteous and helpful and on point with EVERYTHING (down to the coffee room service immediately after a wake-up call). The restaurants were outstanding! The only one we weren't the biggest fan of was D'Italia, but that's probably just because our palettes weren't up to par for the menu). Cocotal and Kempai were phenomenal though! Same with Santa Fe and Rincon. The pools were clean and there are a couple of "hidden" pools with less of a crowd if you want to avoid the main pool. Drinks are great (and top shelf liquor)! The room was extremely clean and turn down service exceptional! We had a terrific trip and would definitely recommend El Dorado Royale!!! The only thing I would recommend is that if you aren't a fan of the "nighttime activities" and like to turn in early...request a room away from Guacamayas. Oh, and keep an eye out for holes near grassy areas...you might get to see a crab or two! :)

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Try to dine at "off-peak" hours if possible. Avoid 7-9pm and you won't have a wait at all!!!

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