Rate and special offer based on Check-in: Dec 19, 2014 Check-out: Dec 20, 2014

Dreams Riviera Cancun Resort and Spa - All Inclusive

4 stars
Carretera Federal 30 Chetumal Puerto Juarez, Km 327.5, Calle 55, Sm 11, Mza 4 Lote 1-01, Puerto Morelos, 77580
Hotel Overview
Reviewer score
4.2
out of 5
119 reviews
Amazing experience

Until coming here I had never been to an all inclusive- now I'll never not do it! Amazing hotel,... See full review

  • LindsayA
  • Dec 8, 2014
Dreams is wonderful

We have stayed at Dreams 5 times now. The staff is wonderful, and this Dreams location has amazing... See full review

  • bkcurrey
  • Nov 16, 2014
The Dreams Resorts & Spas brand is beloved by global travelers for its all-inclusive vacations. This Riviera Cancun property in Mexico provides first-class accommodations for singles, honeymooners and families with children. From Club Presidential Suites with views across the rolling waves, to the more affordable Premium Deluxe Garden & Tropical View rooms - which come with a private balcony plus indoor Jacuzzi - spacious facilities ensure that guests have an indulgent stay. Detox at the Dreams Spa by Pevonia before choosing between authentic Mexican cuisine and international flavors in six a la carte restaurants.
Key facts
  • 486 guestrooms and suites
  • Full-service spa
  • Beauty salon
  • On-site dolphin show
  • Cross-Fit fitness center
  • Restaurants and cafes: Bordeaux, El Patio, Himitsu, Oceana, Portofino, Seaside Grill, World Cafe, Barefoot Grill, Coco Cafe
  • 6 bars
  • Kid's club (restrictions may apply, depending on the package booked)
  • Conference and event spaces
Neighborhood
Known as the Mexican Riviera, Cancun's miles of white sand beaches boast expansive views of strikingly blue waters. Dreams Riviera Cancun Resort and Spa sits at the very end of Punta Cancun, where it is surrounded on three sides by the beautiful Caribbean. Snorkelers and divers from around the world come to marvel at more than 500 underwater sculptures in the Cancun Underwater Museum MUSA. Sport fishing and a professional golf course are available for those who prefer less immersive recreation.
Hints and tips
Quench your thirst with unlimited top-shelf adult beverages at any of the six fully-stocked bars on the property.

If you want an in-room Jacuzzi and a private plunge pool right outside your door, book a lower-level guest room.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Dreams Riviera Cancun Resort and Spa - All Inclusive Rooms

PREMIUM DELUXE TROPICAL & GARDEN VIEW
Octagonal premium rooms tastefully decorated in a contemporary Mexican style with marble floors and four station bathrooms, finely appointed with luxury amenities and having an indoor Jacuzzi with aromatherapy, one king-size bed or two double beds, fully equipped marble bathroom, indoor aromatherapy whirlpool and separate shower, bathrobes and slippers, hair dryer, alarm clock with MP3 docking station, air conditioning, 32" flat screen satellite TV, DVD/CD player, internet access*, safety deposit box, work desk, direct dial phone, coffee/tea maker, iron/ironing board, mini-bar refreshed daily with soft drinks, bottled water and beer. Spacious balcony or terrace perfect for relaxing, sunbathing or dining in with 24-hour room service.
PREMIUM DELUXE WITH PLUNGE POOL
Octagonal premium rooms tastefully decorated in a contemporary Mexican style with Plunge Pool at the terrace area, marble floors and four station bathrooms, finely appointed with luxury amenities and having an indoor Jacuzzi with aromatherapy, one king-size bed or two double beds, fully equipped marble bathroom, indoor aromatherapy whirlpool and separate shower, bathrobes and slippers, hair dryer, alarm clock with MP3 docking station, air conditioning, 32" flat screen satellite TV, DVD/CD player, internet access*, safety deposit box, work desk, direct dial phone, coffee/tea maker, iron/ironing board, mini-bar refreshed daily with soft drinks, bottled water and beer. Spacious terrace with plunge pool perfect for relaxing, sunbathing or dining in with 24-hour room service.
PREFERRED CLUB PREMIUM OCEAN FRONT WITH OUTDOOR JACUZZI
Octagonal premium ocean front rooms tastefully decorated in a contemporary Mexican style with marble floors and four station bathrooms, finely appointed with luxury amenities and having an indoor and outdoor Jacuzzis with aromatherapy, one king-size bed or two double beds, fully equipped marble bathroom, indoor aromatherapy whirlpool and separate shower, bathrobes and slippers, hair dryer, alarm clock with MP3 docking station, air conditioning, 32" flat screen satellite TV, DVD/CD player, internet access*, safety deposit box, work desk, direct dial phone, coffee/tea maker, iron/ironing board, upgraded mini bar and bath amenities, private Preferred Club Lounge, Preferred status and amenities, concierge, daily continental breakfast service in Preferred lounge, afternoon hot and cold hors d'oeuvres, desserts & fine liquors in lounge, daily newspaper in room, Spacious terrace with outdoor Jacuzzi, 24-hour room service.
PREFERRED CLUB PREMIUM OCEAN FRONT WITH OUTDOOR JACUZZI & PLUNGE POOL
Octagonal premium ocean front rooms decorated in a contemporary Mexican style with marble floors and four station bathrooms, appointed with luxury amenities and having an indoor and outdoor Jacuzzis with aromatherapy PLUS a Plunge pool, one king-size bed or two double beds, fully equipped marble bathroom, indoor aromatherapy whirlpool and separate shower, bathrobes and slippers, hair dryer, alarm clock with MP3 docking station, air conditioning, 32" flat screen satellite TV, DVD/CD player, internet access*, safety deposit box, work desk, direct dial phone, coffee/tea maker, iron/ironing board, upgraded mini bar and bath amenities, private Preferred Club Lounge, Preferred status and amenities, concierge, daily continental breakfast service in Preferred lounge, afternoon hot and cold hors d'oeuvres, desserts & fine liquors in lounge, daily newspaper in room, spacious terrace with outdoor Jacuzzi and plunge pool, 24-hour room service.
PREMIUM DELUXE OCEAN VIEW
Octagonal premium rooms tastefully decorated in a contemporary Mexican style with marble floors and four station bathrooms, finely appointed with luxury amenities and having an indoor Jacuzzi with aromatherapy, one king-size bed or two double beds, fully equipped marble bathroom, indoor aromatherapy whirlpool and separate shower, bathrobes and slippers, hair dryer, alarm clock with MP3 docking station, air conditioning, 32" flat screen satellite TV, DVD/CD player, internet access*, safety deposit box, work desk, direct dial phone, coffee/tea maker, iron/ironing board, mini-bar refreshed daily with soft drinks, bottled water and beer. Spacious balcony or terrace perfect for relaxing, sunbathing or dining in with 24-hour room service.
PREFERRED CLUB PREMIUM OCEAN VIEW W/ EXTERIOR JACUZZI
Octagonal premium rooms decorated in a contemporary Mexican style with marble floors and four station bathrooms, appointed with luxury amenities and having an indoor and outdoor Jacuzzis with aromatherapy, one king-size bed or two double beds, fully equipped marble bathroom, indoor aromatherapy whirlpool and separate shower, bathrobes and slippers, hair dryer, alarm clock with MP3 docking station, air conditioning, 32" flat screen satellite TV, DVD/CD player, internet access*, safety deposit box, work desk, direct dial phone, coffee/tea maker, iron/ironing board, upgraded mini bar and bath amenities, private Preferred Club Lounge, Preferred status and amenities, concierge, daily continental breakfast service in Preferred lounge, afternoon hot and cold hors d'oeuvres, desserts & fine liquors in lounge, daily newspaper in room, in-room internet access, Spacious balcony or terrace with outside Jacuzzi, 24-hour room service.
PREFERRED CLUB PREMIUM OCEAN VIEW W/ EXTERIOR JACUZZI & PLUNGE POOL
Octagonal premium rooms decorated in a contemporary Mexican style with marble floors and four station bathrooms, appointed with luxury amenities and having an indoor and outdoor Jacuzzis with aromatherapy, PLUS a Plunge pool one king-size bed or two double beds, fully equipped marble bathroom, indoor aromatherapy whirlpool and separate shower, bathrobes and slippers, hair dryer, alarm clock with MP3 docking station, air conditioning, 32" flat screen satellite TV, DVD/CD player, internet access*, safety deposit box, work desk, direct dial phone, coffee/tea maker, iron/ironing board, upgraded mini bar and bath amenities, private Preferred Club Lounge, Preferred status and amenities, concierge, daily continental breakfast service in Preferred lounge, afternoon hot and cold hors d'oeuvres, desserts & fine liquors in lounge, daily newspaper in room, Spacious terrace with outdoor Jacuzzi and Plunge Pool, 24-hour room service.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Activities
Pool
Fitness Center
Spa
Night club
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Barber/Beauty shop
Conference facilities
Doctor on call
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

20.8291 -86.8954
Area served
Puerto Morelos Benito Juarez.
Nearby airports
Cancun International Airport.
Area description
Ideally located between Cancuns southern tip and Playa del Carmen, next to Puerto Morelo's, a small colorful Mexican town with beach front restaurants and bars in a walking distance by the beach or through a 10 minute bicycle ride, just a short 20 minutes drive south of Cancun International Airport, Dreams Riviera Cancun is situated along a stretch of a natural pure white sand beach in the Riviera Maya. The world's second largest barrier reef lays just offshore with underground rivers and caves, perfect for a day of scuba diving. The mixture of developed sites and unexcavated ruins make for adventurous exploration into the region's mysterious Mayan past.

Dining

World Cafe
Air Conditioned Hotel's main casual themed restaurant featuring a variety of local and international cuisine, served in a buffet style Breakfast: 7:00 am -11:00 am .Lunch: 12:30 pm - 3-00 pm Dinner: 6:00 pm - 10-30 pm.Dress code: Breakfast and Lunch: Informal- Dinner: Casual .Seating Capacity 250
Portofino
Exploring the flavors of the Mediterranean and Italian cuisine-Dress code: Casual elegance - neat attire - long pants for men Approximate seating capacity 80. Dinner only, la carte from 6:00 pm -10:30 pm
El Patio
Authentic a la carte Mexican restaurant with the aromas and flavors of this traditional cuisine-Air conditioned la carte dinner: 6:00 pm - 10-30 pm. Seating capacity - 120.Dress code: Casual
Himitsu
Specializing in Pan-Asian cuisine Dress code: Casual elegance - neat attire -long pants for men Approximate seating capacity 120. Dinner only, la carte from 6:00 pm - 10:30 pm
Oceana
Offers a variety of a la carte fresh grilled local and international seafood specialties a la carte breakfast: 10:00 am - 12:00pm Lunch Snack Bar: 12:00 pm-6:00pm. la carte dinner: 6:00 pm -10-30 pm. Seating capacity - 100.Dress code: Breakfast and Lunch: Informal- Dinner: Casual
Seaside Grill
la carte steak house in the evening Dress code: Casual Approximate seating capacity 120.Dinner: a la carte 6:30 pm -11:00 pm
Bordeaux
A la carte French cuisine served in a romantic setting with wine cellar Dress code: Casual elegance - neat attire - long pants for men Seating capacity: 80. Dinner: 6:00 pm -10:30 pm
Barefoot Grill
Grilled snacks and American food favorites next to the swimming pool Open from 10:00 am to 6:00 pm
Coco Cafe
Hot and cold coffee specialties and gourmet bakery located at the Central deck area Open from 7:00 am to 9:00 pm

Hotel Policies

Check-in:
0300
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (119)

Ratings and reviews for Dreams Riviera Cancun Resort and Spa - All Inclusive

Overall score

4.2 / 5
5.01.0
119 out of 119
Amenities:
4.3
Room cleanliness:
4.6
Hotel staff:
4.5
Room comfort:
4.5
Location:
4.1
Value:
4.2

85% would recommend to a friend.

Sort by:
Review of Dreams Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

5
5.01.0
LindsayA
Business
Boston, MA
Dec 8, 2014

Amazing experience

Until coming here I had never been to an all inclusive- now I'll never not do it! Amazing hotel, friendly staff, beautiful location.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

The room service is 24 hours and AWESOME.

Review of Dreams Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

5
5.01.0
bkcurrey
Business
Tualatin, OR
Nov 16, 2014

Dreams is wonderful

We have stayed at Dreams 5 times now. The staff is wonderful, and this Dreams location has amazing food. The buffet is okay but the other restaurants are awesome. The french adult only restaurant is 5 stars. The pools are good but the water can be cold. The ocean is great. We always travel the week of Thanksgiving. The Riviera Maya has rain showers at this time of the year so if you are going in November-December expect a rain shower or go to the other side of Mexico. This is one of our favorite destinations.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Money-saving tip: Short drive from hotel

Book your transportation in advance. The taxi services at the airport will raise the rates for a taxi very easily. Also be aware of the timeshare sellers at the airport, at the grocery store, and in any little town you visit. They can be very aggressive.

Review of Dreams Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

5
5.01.0
Jen IR
Business
NYC
Oct 29, 2014

Great spot

Get the plunge pool and jacuzzi with ocean view. It was paradise.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
5
Trip purpose:

Business

Review of Dreams Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

5
5.01.0
Joe107
Business
nyc
Oct 2, 2014

Excellent

Staff was unbelievably nice and helpful. Food was probably the best all inclusive food I've ever had. Even the buffet. Room was beautiful with beautiful view

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Dreams Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

4
5.01.0
mich7b
Business
Nashville, TN
Sep 7, 2014

Honeymoon

Room was great. Staff was very friendly and accommodating. Location was amazing. Room had a great view not only of the pool but the ocean as well. The food and drink selection was excellent. We will look forward to planning many more vacations at this location.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Dreams Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

5
5.01.0
MAS28
Business
Austin, TX
Apr 18, 2014

Great Hotel. Off beaten path, great for families

This was by far the nicest hotel i've stayed in anywhere close to Cancun. I usually stay close to the strip but this trip was for a wedding and I must say I loved the hotel, food was A+ for a all-inclusive resort and drinks were great too. Only complaint was poor wireless reception in and around the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

The buffet was by far the best food.

Review of Dreams Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

4
5.01.0
Xtahoe21X
Business
Chicago
Mar 13, 2014

Destination wedding

Excellent service overall by the staff. Phenomenal rooms

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of Dreams Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

4
5.01.0
SpankMac
Business
Atlanta, GA
Jan 6, 2014

Wonderful Vacation

Extremely pleasing staff (very friendly, very supportive). Great beach. Great drinks. Lovely pool area. Fantastic room.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Use the wifi from the neighboring resort (Excellence). The internet at Dreams doesn't work well.

Review of Dreams Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

4
5.01.0
1234567890Reviewer
Business
Colorado
Dec 27, 2013

Nice hotel for families

Hotel:Beautiful grounds, clean, nice rooms, comfortable beds Beach: ok, windy, not as nice as other beaches along the riviera maya Food: fair to good, service is spotty and slow in some restaurants The resort is very nice, but someone traveling without children would be happier at an adults-only resort. Plunge pools were great.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of Dreams Riviera Cancun Resort and Spa - All Inclusive

Reviewer score

5
5.01.0
CJK6
Business
Centennial, CO
Dec 11, 2013

Fantastic All-Inclusive Resort

From reception through check-out, we thoroughly enjoyed the beautiful Dreams Riviera Cancun. The facility is world class, with enough restaurants, bars, shows, and amenities that it is hard to visit each one in only a week. Superb, responsive staff who always seemed truly eager to please and moved about with a sense of purpose. We were sure to tip them most times - not required but clearly appreciated, and made for even friendlier and prompt service. Recommend Cancun Shuttle from the airport to the resort, and our trip to Chichen-itza with FunTours (arranged by Cancun Shuttle) was great. Ask for Martin as your tour guide - he should be doing standup!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

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