Rate and special offer based on Check-in: Jun 7, 2013 Check-out: Jun 10, 2013

Blue Bay Grand Esmeralda - All Inclusive

4 stars
Carretera Federal Chetumal - Puerto Juarez Km. 300, Riviera Maya, 77710
Hotel Overview
Reviewer score
3.9
out of 5
269 reviews
family vacation

super, fantastic place, foo super, the service is the best See full review

  • RVR TRAVELERS
  • Apr 24, 2013
Great Spring Break Trip

We stayed at this resort during the last week of March. This resort was the best 4-star I have... See full review

  • Spring Break 604
  • Mar 31, 2013
Luxury Caribbean beach resort with family and adult amenities
The Blue Bay Grand Esmeralda is located 35 minutes from the Cancun International Airport and just minutes from the beach town of Playa del Carmen. The resort sits on 180 acres of beachfront property that overlooks the blue waters of the Mayan reef. The resort's three- and four-story buildings combine contemporary, modern lines with glass walls and traditional thatched Mayan roofs. The resort boasts two swimming pools (with children's area), tennis courts, fitness center, kids club, a 7,200-square-foot world class spa with 12 treatment rooms. 
Highlights:
  • Large property
  • Kids club
  • World class spa
Rooms:

Expect simple, cleanly designed rooms with relaxing, neutral earth tones and colorful accents. Cream-colored marble bathrooms and floors, casual furnishing and dark wood details create a feeling of luxury. All rooms include balcony or terrace, satellite TV, air conditioning, mini-bar, coffee maker, iron and ironing board, hair dryer and alarm clock. Views of the garden or ocean, as well as non-smoking rooms, are available. Cribs are available at no extra cost but are subject to hotel availability.

Features:

Guests have access to the tennis courts and more than 30,000 square feet of swimming pools. Sports include squash, volleyball, basketball, biking, archery, horseback riding, kayaking and sailing. There's also an aquatic spinning class. In this unique class, the stationary bikes are places inside the pool for additional resistance. Don't forget about the kids while you're off having fun. The Kids Club features a nursery, mini-cafeteria, video games, playground and sports activities. Babysitters and Internet access are available for a fee. For a relaxing break, book an appointment in the world class spa (fees apply) and enjoy a massage, special treatment or some much needed alone time.

Transportation
  • Cancun International Airport (60 minutes)
Attractions
  • Playa del Carmen (8 mi/13 km)
  • Tulum pyramids (29 mi/48 km)
  • Cancun (50 mi/82 km)
Business­
  • 2,000 square foot convention center accommodates up to 700 guests
  • 2,7000 square foot auditorium seats up to 1,000 guests
  • Business center and concierge service available (fees apply)

Blue Bay Grand Esmeralda - All Inclusive Rooms

Super Saver Category
1 king bed or 2 double beds. 32 square meters (344 square feet). Furnished balcony or terrace. LCD TV with U.S. channels and pay movies. Wireless Internet access (surcharge). Direct-dial phone with voice mail. Bathrobes, hair dryer, and makeup/shaving mirror. Ceiling fan and air conditioning. Coffee/tea maker. Safe.
Superior Deluxe Garden View
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control. Private and personalizad check in, personalizad welcome letter from the General Manager, fruit plate upon arrival, fresh Beach towels in the room upon arrival, daily stocked mini bar and 5% discount on all Spa treatments only (not products and no combinable).
Superior Deluxe Partial Ocean View
1 king bed or 2 double beds. 32 square meters (344 square feet). Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.
Emerald Deluxe Jacuzzi Suite Garden View
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Complimentary bottled water. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.
Emerald Deluxe Jacuzzi Suite Ocean View
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. Complimentary bottled water. Coffee/tea maker. Makeup/shaving mirror. Bathrobes. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.
Emerald Deluxe Swim up Suite
1 king bed or 2 double beds. Balcony. Patio. In-room safe. LCD television. Cable/satellite television channels. Pay movies. Direct-dial phone. Voice mail. Clock radio. toiletries. Iron/ironing board. Blackout drapes/curtains. Turndown service. Air conditioning. Ceiling fan. Climate control.

Amenities

  • Wireless internet
  • FREE parking
  • Pool
General
Concierge
Activities
Pool
Health club
Spa services
Dining
Restaurant
Room service
Services
Business center
Conference facilities
Internet
Wireless internet
Parking
FREE parking
Accessibility
Handicapped rooms/facilities

Recommendations for you

Customers who viewed Blue Bay Grand Esmeralda - All Inclusive also booked these hotels.

Reviewer score 3.9 out of 5
Reviewer score 4.2 out of 5
Reviewer score 3.9 out of 5

Hotel Map

20.7003 -87.0132
Area served
BlueBay Grand Esmeralda is located on the Mayan Riviera, close to the town of Playa del Carmen.
Nearby airports
45-minute drive south of Cancun International Airport (CUN).
Area description
Blue Bay Grand Esmeralda, is a hotel in Playa del Carmen, just 10 minutes by car to Playa del Carmen city and 50 minutes from Cancun downtown. The Resort is on the Yucatan Peninsula, close to some of Mexico's most important archaeological sites, allows guests the opportunity to explore the ruins at Chichen Itza, Tulum, Akumal, and Cob. Xcaret. Day trips and diving excursions to the nearby island of Cozumel can also be arranged.

Dining

Festival Restaurant
Offers nightly themed buffet dinners.
L'Atelier
Is an haute dining restaurant featuring French and Mediterranean cuisine with live cooking demonstrations in an open kitchen (dinner only).
Don Isi
Specializes in traditional Mexican cuisine (dinner only).
Di Rossi
Features creative Italian specialties (dinner only)
Jaal-Ha
Offers an extensive buffet with a sampling of international culinary options (breakfast and lunch).
Lounge Bar
Offers a pleasant setting to enjoy fine cocktails.

Meeting facilities

Meeting Info
A brand new 2000 feet convention center is under construction and scheduled to open in December 2007. The new facility will be able to accommodate up to 700 guests in a flexible space that can be subdivided into up to three different rooms. In addition, a modern auditorium whit more than 2.700 feet will accommodate up to 1.000 guests.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (269)

Ratings and reviews for Blue Bay Grand Esmeralda - All Inclusive

Overall score

3.9 / 5
269 out of 269
Amenities:
3.9
Room cleanliness:
4.3
Hotel staff:
4.3
Room comfort:
4.2
Location:
4
Value:
4.3

86% would recommend to a friend.

Sort by:
Review this hotel
Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
Anonymous
SA, TX
Feb 16, 2010

Warm getaway

Overall, the hotel was nice, the staff was good. You had to walk far distances to get from the room to the hotel restaurants/lobby/shops/sports bar/pool/beach etc. If you wanted to make a reservation at one of the 6 on site restaurants instead of eating at the buffett, you had to get up extremely early or you couldn't get in at a decent time. The restaurants with reservations were always half empty when you were told they were completely "booked".

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
4
Time-saving tip: Not Applicable

Take a cab if you want to go anywhere. It's worth it to pay a little extra.(Maybe $10-$15 more) but you don't have to spend hours wasted on waiting for shuttle buses/etc. Especially from the airport.

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
Grandpa Bill
Iowa, USA
Feb 17, 2010

Time flies when you're having fun.

Our seven days at the Grand Esmerelda flew by. We had a great time. Our room was comfy and clean, the food was excellent and the service people were very pleasant and helpful. Although I would have liked a better selection of alcohol in the bars, it is probably just as well there wasn't.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
Anonymous
Iowa
Feb 19, 2010

Great Deal

We did a lot of RELAXING...around the beach and both pools. The resort was a little spead out- if you don't mind walking a little it was nice. We have never done an all inclusive- i would recommend this resort but if i returned to that area i might try another one. The food service staff was friendly but i didn't think the room service employees were (they also cleaned our room late in the afternoon around 4pm so if you wanted to take a nap or get ready for dinner you had to wait if you wanted your room cleaned). The pool didn't have swim up bar but the staff was good about bringing drinks up to the pool if you were hanging along the side of it. The beach was always a busy place if you didn't get a chair by 9am- it was hard to find a group of them together (most people would get there early and put a towel down and walk away, you could lay for two hours and not see someone lay/sit in a chair with a towel on it!!!)

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
Anonymous
Houston, TX
Feb 22, 2010

Blue Ribon for Blue Bay Esmeralda

Beautiful resort, very modern and chic! The staff is very very friendly. The food is great and abundant!Easy access to drinks/alcohol. We had a great experience with the hotel. The only complaint we have is the beaches are not as pretty considering it's Playa!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
5
Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
Anonymous
Boston, MA
Mar 10, 2010

Blue Bay Grand Esmeralda

While we were at the Blue Bay Grand we were able to relax and enjoy the weather, which was the purpose of our trip. The only thing that I wish would have been better was the ocean water that is in front of the hotel. Apparently it has turned brown from a storm over a year ago and has not cleared up. I would have like to go to the beach more than the pool. The hotel had great service. Everyone was very friendly at the hotel and always there to help you in any way. The food was very good for and all-inclusive resort. There are 5 restaurants that are reservation only at night and all had good food. During the day there are breakfast and lunch buffets and those have a good variety. The grounds are very beautifully kept. The crews are working constantly to keep everything looking very nice. We were very pleased with the choice to stay here and would go back again if we were going to that location.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Nightlife tip: In Hotel

There is one bar open 24/7 called the Sports Bar. This is where EVERYONE goes to hang out at night. It wasn't until our second to last night on vaca that we discovered this tiny bar off the beach but still on the hotel grounds that seemed to be hidden from the public. Very beautiful at night!

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
Anonymous
Boston
Mar 15, 2010

Unbeatable location for the price

The hotel was selected for wedding destination. Overall we did enjoy the time spend in the hotel with family & friends even though we had to change our room because the hotel having problem keeping the wedding guest together and hotel booked two wedding with 2 hours of each other for the area.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Money-saving tip: Not Applicable

You do not need to rent a car unless you plan to do a lot of sightseeing in Mexico.

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
Superman & Kat Lady
Markesan, WI
Mar 21, 2010

Something for everyone!

The BBGE is a very well run resort. The pride in having a well run, and maintained resort is obvious around every corner. The BBGE is how ever a resort I would not recommend to someone who has difficulties walk any distance. As for the rest of us, with all of the eating, drinking, and laying around, the walking is a good thing!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

Ala Carte Restaurants are a must do at the BBGE, as the food is wonderful. You will need to make your reservations early for the following evening if you want to get seating.

Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
Anonymous
Brooklyn, NY
Mar 28, 2010

Beware of Blue Bay draconian policy

We had a great time. The food was average. Beware of draconian tour policy that doesn't allow external carriers to pick up in the hotel lobby. Hotel tours cost twice as much! We had a huge argument with the hotel because they cause as to miss our tour, we had to argue with the hotel and the tour company to re-schedule for next day and get a ride to the entrance (about 1 Km).

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
4
Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
ketewi
Wisconsin
Mar 29, 2010

Wonderful trip-

Great vacation- Service was very good, food very good, especially buffets. The ala carts where good, average, not great, but they seem to have a better buffet than most all inclusives I have been at. Rooms nice- nice closet space and comfortable beds! Large resort with lots of walking, didn't mind the stroll on nice evenings and walk off some of the food and drink! Grounds kept very nice!! Large pool area, and a smaller quieter one, both very nice. Plenty of chairs and space on the beach as well. Beach not the best, but no major complaints. They work hard to keep all very nice for their guests. Spa area very nice- bit pricy, but lots of extras!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
5
Review of Blue Bay Grand Esmeralda - All Inclusive

Reviewer score

4
Anonymous
Cleveland, Ohio
Mar 30, 2010

phenominal trip for the price

We ate amazing food, went swimming in great pools, and drank alot of top shelf alcohol. The only downfall is the layout of the resort. We were in building 8 which seemed to be the furthest from the beach and the main pool. So we did alot of walking!!! We went to COCO BONGO and it was the best club I've ever been to. Even better than vegas!!!!!!! I would highly recommend going to this club!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
5
Shopping tip: Short drive from hotel

Would recommend going to shop in Playa Del Carmen on 5th avenue.

Back to menu Return to top