Rate and special offer based on Check-in: May 31, 2013 Check-out: Jun 3, 2013

Barcelo Riviera Maya All Inclusive Complex

4 stars
Carretera Chetumal- km 266.3, Riviera Maya, 77750
Hotel Overview
Reviewer score
4.2
out of 5
1,173 reviews
Another perfect trip

Have stayed at this resort several times over the years and we are never disappointed. The resort... See full review

  • We love this beach
  • Feb 22, 2013
Barcelo Palace - great family place

We were upgraded from Barcelo Maya Tropical to Barcelo Maya. It was a fantastic experience. They... See full review

  • Family Vacation Lovers
  • Feb 22, 2013
Enjoy the pristine beach and the azure waters of the Caribbean
The Barcelo Riviera Maya All Inclusive Complex is built in the Mayan architectural style and made up of four all-inclusive resorts: the Barcelo Maya Beach, Barcelo Maya Caribe, Barcelo Maya Colonial Beach and Barcelo Maya Tropical. The complex has a variety of restaurants which serve international cuisine, including Mexican and authentic Spanish fare. The Barcelo Riviera Maya All Inclusive Complex also has swimming pools, bars, pool tables, basketball and tennis courts, plus a nightclub and wellness center. U-Spa rejuvenates with massage rooms, Vichy showers, hydrotherapy pools and more. Snorkeling, kayaking, dance lessons and miniature golf are amongst the activities guests can enjoy (fees may apply). Live shows are also on hand when guests just want to kick back and relax.
Reasons to stay
  • Resort complex where guests can stay at one resort and enjoy the facilities of four
  • Located on the best stretch of beach on the Riviera Maya
  • Rooms feature views of the ocean, pools or tropical gardens, plus private terraces or balconies
  • Plenty of entertainment with 14 restaurants, a disco, kids club and more
  • Numerous activities and water sports, including a spa, tennis courts and diving excursions (fees may apply)
Barcelo Riviera Maya All Inclusive Complex rooms
The Barcelo Riviera Maya All Inclusive Complex rooms are open-plan bespoke with Mayan-inspired décor in muted colors. Rooms also have modern amenities including rainfall showers, air conditioning, Wi-Fi access (fees may apply) and flat-screen TVs. Many rooms boast ocean views from a private terrace or balcony, and Superior Rooms feature views of the gardens. Creature comforts at the Barcelo Riviera Maya All Inclusive Complex include coffee maker, alarm clock, ironing board and safe deposit box.
Things to do nearby
  • Xcaret (12.7 mi/20.4 km)
  • Playa del Carmen (15.5 mi/25 km)
  • Aktunchen (30.2 mi/48.7 km)
  • Xel-Ha (34.6 mi/55.6 km)
  • Tulum Mayan ruins (45 mi/27.5 km)
  • Sian Ka'an Ecological Park (52.9 mi/85.1 km)
  • Cancun (58.5 mi/94.2 km)
  • Chichen Itza (138 mi/223 km)

Barcelo Riviera Maya All Inclusive Complex Rooms

Barcelo Maya Caribe Room
Terrace or balcony, full bathroom, air-conditioning, satellite TV, LCD screen with remote control, telephone with mail-box, alarm clock, bathrobes, hairdryer, coffeemaker, ceiling fan, mini-bar (stocked daily), in-room safe, iron & ironing board, 110 volts electricity. Furnished with 1 king-size bed or 2 full-size beds, the total area with 27.80 square meters and the maxim capacity is for 4 people per room.
Barcelo Maya Beach Room
Terrace or balcony, full bathroom, air-conditioning, satellite TV, LCD screen with remote control, telephone with mail-box, alarm clock, bathrobes, hairdryer, coffeemaker, ceiling fan, mini-bar (stocked daily), in-room safe, iron & ironing board, 110 volts electricity. Furnished with 1 king-size bed or 2 full-size beds, the total area with 27.80 square meters and the maxim capacity is for 4 people per room.
Barcelo Maya Tropical Room
Spacious guest rooms with private terrace or balcony, full bathroom, digitally-controlled air conditioning, alarm clock, in-room safe, ceiling fan, coffee maker, bathrobes, iron and ironing board, mini-bar, hairdryer, telephone with voicemail, satellite color-TV with remote control, 110 volts electricity. Furnished with 1 king-size or 2 double-size beds and an individual sofa, the total area with 39 square meters and the maxim capacity is for 4 people per room.
Barcelo Maya Colonial Room
Spacious guest rooms with private terrace or balcony, full bathroom, digitally-controlled air conditioning, alarm clock, in-room safe, ceiling fan, coffee maker, bathrobes, iron and ironing board, mini-bar, hairdryer, telephone with voicemail, satellite color-TV with remote control, 110 volts electricity. Furnished with 1 king-size or 2 double-size beds and an individual sofa, the total area with 39 square meters and the maxim capacity is for 4 people per room.
Club Premium Suites
*Private Check In and Check Out in an exclusive Club Premium area. *Personalized concierge services only for Club Premium clients. *The Best room view in our exclusive Club Premium area. *Petit fours and domestic bottle of champagne in the room upon arrival. *Pool towels in the room. *VIP Minibar (sodas, water, beer and snack) *Premium amenities in the room. *Priority to reserve in a la carte restaurantes *Unlimited reservations, subject to availability). *Exclusive Club Premium Lounge with international drink, canapes, continental breakfast, table games, books, newspaper, free internet (Opern from 7.00hts to 23hrs) *Free local calls. *Free wireless internet. *Express laundry service with regular charge. *20% off in the spa and beaty salon. (restrictions apply)

Amenities

  • High-speed internet
  • FREE parking
  • Pool
General
Concierge
Activities
Pool
Health club
Spa services
Dining
Restaurant
Room service
Services
Business center
Conference facilities
Internet
High-speed internet
Parking
FREE parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

20.4885 -87.2484
Area served
Barcelo Maya Palace Complex is situated on the Mayan Riviera, 9 miles from Xcaret and 45 miles from Cancun International Airport. This location is also 13 miles from Playa del Carmen, 16 miles from Xel-Ha, 20 miles from Tulum and 90 miles from Cancun
Nearby airports
Cancun International Airport. 75 Km south of Cancun International Airport. Barcelo Maya Beach resorts Complex is situated on the Mayan Riviera, This location is also 13 miles from Playa del Carmen, 20 miles from Tulum and 90 miles from Cancun.

Dining

Don Quijote
A la carte dinner Spanish restaurant, with prior reservation (open from 6:30 pm to 10:30 pm). Formal Dress requiered
El Agave
A la carte dinner Mexican restaurant, with prior reservation (open from 6:30 pm to 10:30 pm). Formal Dress required
Mare Nostrum
A la carte dinner Mediterranean-style fish and seafood restaurant, with prior reservation (open from 6:30 pm to 10:30 pm). Formal Dress required
Bali Hai
A la carte dinner Oriental, Japanese and Thai cuisine, with prior reservation (open from 6:30 pm to 10:30 pm). Formal Dress required
Capri
A la carte dinner Italian restaurant, with prior reservation (open from 6:30 pm to 10:30 pm). Formal Dress required
Santa Fe
A la carte dinner steak house restaurant, with prior reservation (open from 6:30 pm to 10:30 pm). Formal Dress required
Rodizio
A la carte dinner Brazilian restaurant, with prior reservation (open from 6:30 pm to 10:30 pm). Formal Dress required
Braserie
A la carte dinner French restaurant, with prior reservation (open from 6:30 pm to 10:30 pm). Formal Dress required
Caribe
A la carte dinner Caribbean restaurant, with prior reservation (open from 6:30 pm to 10:30 pm). Formal Dress required

Meeting facilities

Meeting Info
Keeping pace in today's business climate requires state-ofthe-art facilities and resources combined with the special touch of a highly professional staff. The Barcelo Maya Convention Center is just such a place, offering a total of 8 spacious meeting rooms with a total capacity for up to 1,400 people. Meetings and event planners have the latest audiovisual equipment at their disposal as well as a wide range of support services, such as an executive business center, theme parties, gourmet cuisine, shows, and more. For those who thrive on getting the job done right, the Barcelo Maya Convention Center is your temple of productivity.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (1173)

Ratings and reviews for Barcelo Riviera Maya All Inclusive Complex

Overall score

4 / 5
129 out of 1173
Amenities:
4.3
Room cleanliness:
4.5
Hotel staff:
4
Room comfort:
4.1
Location:
4.3
Value:
4.2

78% would recommend to a friend.

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Review of Barcelo Riviera Maya All Inclusive Complex

Reviewer score

4
Cd4cy
Ankeny, Iowa
Apr 2, 2013

High School Spring Break trip

There are actually 5 "hotels" to choose from in this resort. We chose the Caribe for the price, but when I go again, I will stay at the Tropical. The rooms at the Caribe were bare minimum rooms and not cleaned daily. We hung out at the Tropical pool and resturant most days. That is where the action is!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
5
Value:
4
Money-saving tip: In Hotel

The disco is not available to those under 17 as it is posted. Talk to your travel agent in the hotel you stay in Barcelo to review your options. DO NOT SWITCH WRIST BANDS!!!

Review of Barcelo Riviera Maya All Inclusive Complex

Reviewer score

4
Dora de explorer
New York
Feb 24, 2013

Good times

Best restaurant is the sea food , I wont recommend the steak house ,buffet is very good and depending who you get for the fresh juice they are amazing , no service in the beach area but overall it is a very nice resort very clean the shows at night are very nice , I will come back to Barcelo Maya Tropical \ Oh wake up early and before anything reserve a chair by the beach

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Dining tip: In Hotel

make your reservations for a la cart restaurants as soon as you get to the resort

Review of Barcelo Riviera Maya All Inclusive Complex

Reviewer score

4
Travelers from Nebraska
Lincoln, NE
Feb 6, 2013

Relaxing, yet fun!

Upon arrival, we learned the Tropical resort, which we reserved, was full. So, we were upgraded to the Palace... which made us ecstatic of course! Our entire experience overall was amazing... the staff was extremely friendly and helpful. It was nice to have the feeling of being taken care of with any request we had! The only negative comment we have is that our room was missing a coffee maker, an ice bucket and the foam pad on our bed. However, when I called the front desk to request these things, our request was immediately taken care of! We were very impressed on the cleanliness of our room... when we'd return from being out all day, we'd come back to an emaculate room! Regarding our stay overall, it was a very relaxing trip, but also fun to see the planned activities throughout the day. It was great to have such a selection for shopping around the resort. The food at each restaurant was delicious; as well as the buffet food. We had the buffet every day for breakfast and lunch and were happy with such a wide selection and choices for the food! It was a wonderful experience and we would definitely return!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
5
Review of Barcelo Riviera Maya All Inclusive Complex

Reviewer score

3
Packer Fan 51
Wisconsin
Jan 25, 2013

Was better on previous trip

Stayed at Barcelo Colonial three years ago and it was fabulous. Just got back from January 2013 vacation to the Barcelo Tropcal and it was not nearly as nice. The food was not as good as prior trip and had an awful time getting decent pillows and more than one washcloth. The resort is still beauttiful and the staff very friendly, but the extras were missing this time. The nightly entertainment was terrible. Will probably not return.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
2
Location:
5
Value:
4
Review of Barcelo Riviera Maya All Inclusive Complex

Reviewer score

4
WI Freezer
Wisconsin
Jan 25, 2013

Over all experience

The room was very nice, the staff was great, although limited English. Food was ok but not as good as we have had other places. The evening entertainment started at 9:30 pm, wished it started a little earlier, even 9:00 would be better. The entertainment lacked a lot. One night out of 8 was very good (a Micheal Jackson impersonator), other nights were so-so (Mexician Dancers doing native dances. One night of that was fine, but it kept coming several nights.) One night was Karoke which was so-so. The beach is beautiful, free kayaks, and paddle boats to use. Can get free scuba lessons in the pool. For the price it's a nice trip.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Shopping tip: Short walk from hotel

Shopping at the resort is good, we also drove into Playa del Carman about 20 miles away and shopping there was good too, plus you get a good look at a Mexican city. We felt safe during the day, but I would not go there after dark.

Review of Barcelo Riviera Maya All Inclusive Complex

Reviewer score

3
dougans
BC
Dec 11, 2012

holiday

Tried to upgrade, but at $160 per night not worth it.Breakfast buffet was good. Service at front desk was average at best at the Beach. Much better at the Caribe.Second time at the Barcelo and was disappointed this time.Beach is still awesome with good snorkelling, lots of fish and sea turtles.Room was average but clean and maid service was very good.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
3
Dining tip: Short walk from hotel

Seafood, Steak and Spanish were all good. Mexican was not good at all

Review of Barcelo Riviera Maya All Inclusive Complex

Reviewer score

4
Gina Pena
Blue Springs, MO
Nov 5, 2012

Barcelo vac

Worst thing was the pillows or the lack there of. Sometimes it was impossible to get a drink at the pool bar of the Tropical. Also need rocks removed at the Tropical beach making it almost impossible to get into the ocean. Best thing was the kind staff, great food, and beautiful grounds.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Shopping tip: Short drive from hotel

Best prices are in Playa Del Carmen for shopping.

Review of Barcelo Riviera Maya All Inclusive Complex

Reviewer score

4
amanandfriends
riviera maya, mexico
Jul 9, 2012

Wonderful experience

We went as a group of 3 couples and stayed at the Barcelo maya beach resort. Everything was so amazing from the food, to the shows, to the staff! This was our first experience with the Barcelo chain and it was a very positive experience. The only down side was that the airport transfer was not included and the wifi access was extra. This trip gave us all a bang for our bucks!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Money-saving tip: Not Applicable

If your looking to shop at playa del carmine, beware of local vendors trying to high ball you for their goods. They start with a high price and then give u 50% off, which is still high... Keep bargaining, you hold the purchasing power!

Review of Barcelo Riviera Maya All Inclusive Complex

Reviewer score

1
Wasted My Money
Mobile, AL
Jun 20, 2012

Bait and Switch

Not all inclusive! You are immediately prodded to purchase an "upgrade" upon check in which would allow you to use all of the restaurants on the property. The description that I was given when I purchased the deal led me to believe that all the restaurants were included. The food was HORRIBLE! I have been to many all inclusives and this was the first time that I left a property to find better food. They admittedly cut the air con off to the rooms at certain hours of the day and night making the room extremely uncomfortable and hot.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
4
Room comfort:
1
Location:
3
Value:
1
Dining tip: Short drive from hotel

Don't eat at this hotel! Or stay there at all.

Review of Barcelo Riviera Maya All Inclusive Complex

Reviewer score

5
Vero P
San Diego, Ca
Jun 4, 2012

Awsome vacation

Great service, staff was extremely friendly and helpful, resort was clean and well kept. I have no complaints, will definitely be staying here again

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
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