Rate and special offer based on Check-in: Feb 25, 2016 Check-out: Feb 28, 2016

Barcelo Maya Beach - All Inclusive

4 stars
View map of Carretera Chetumal- km 266.3, Riviera Maya, 77750

Hotel Overview

Reviewer score
4.0
out of 5
151 reviews
The Best Experience in the Mexican Caribbean are the Barcelo Hotels

I found everything- relaxation, fun, good food, and culture. I really enjoyed the location of the... See full review

  • Daniel and Esther C
  • Jul 25, 2015
Awesome trip

Hotel was great its our 2nd time there and wed would come back. they've added a lot to the hotel... See full review

  • joel v.
  • Jul 1, 2015

Stay at the Barcelo Maya Beach - All Inclusive in Riviera Maya, and give yourself a restful vacation with a touch of luxury. You'll be treated to an opulent atmosphere that includes a private beach of white sand, clear water and an incredibly colorful coral reef. The resort offers 24-hour room service, with professional staff members attentive to your needs. The swimming pool and hot tub are close to a children's play area where the kids can have fun while you relax and enjoy a cool drink. Treat yourself to a facial, massage or another treatment at the U-Spa, while children can enjoy their own wellness and relaxation services at the U-Kids Spa. Daytime and evening entertainment options include live music, movies and dancing.

Highlights

The Barcelo Maya Beach offers three on-site restaurants where you can satisfy your cravings for Mexican, barbecue and other types of cuisine. The Beach Lobby Bar also offers snacks. During the daytime, be sure to enjoy the fitness and sports facilities, including the resort's tennis and basketball courts, gym and snorkeling lessons. If you're here with the whole family, use the resort's child care service to enjoy some private time.

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Hotel Map

20.4885 -87.2484
Area served
Barcelo Maya Palace Complex is situated on the Mayan Riviera, 9 miles from Xcaret and 45 miles from Cancun International Airport. This location is also 13 miles from Playa del Carmen, 16 miles from Xel-Ha, 20 miles from Tulum and 90 miles from Cancun
Nearby airports
Cancun International Airport. 75 Km south of Cancun International Airport. Barcelo Maya Beach resorts Complex is situated on the Mayan Riviera, This location is also 13 miles from Playa del Carmen, 20 miles from Tulum and 90 miles from Cancun.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Barcelo Maya Beach - All Inclusive

Overall score

4 / 5
5.01.0
151 out of 151
Amenities:
4.3
Cleanliness:
4.3
Hotel staff:
4
Comfort:
4.1
Location:
4.4
Value:
4.2

81% would recommend to a friend.

Sort by:
Review of Barcelo Maya Beach - All Inclusive

Reviewer score

3
5.01.0
caribbeanminnie
Single
N/A
Sep 2, 2015

Solo Trip

I chose this hotel because of good reviews. However, this is not the hotel for sole travelars and English speking people. Many staff do not understand English even though most of them are nice. it made me Irritated during my vacationbecasue things. Also, most of them do not care sole traverers especiallt restaurant. Of sourse one or two waiters treat everyone nice and served me wel. Since many staff do not understand basic English, It did not go smooth with small little issues. There were not a lot of activities in the hotels compared to the other all inclusive resort I been to. Riveria Maya is very nice place to visit again, but I wont come back this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
2
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Single

Review of Barcelo Maya Beach - All Inclusive

Reviewer score

4
5.01.0
Marc W.
Family
Boynton Beach
Aug 18, 2015

Awesome Reunion Trip

The hotel is beautiful and the grounds are amazing. The buffett service was very accomodating amd the food was great. The reception staff was not very friendly (not mean or rude) but didn't seem happy to be there. The bar tenders by the pool area were very friendly and great. There is no free wifi, there is a charge and the internet service us very poor. We have multiple phones in one room and constantly had to log off so another person had to log in. I believe that a 5 star hotel should offer free wifi to its guest. Overall it was a great experience.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Family

Review of Barcelo Maya Beach - All Inclusive

Reviewer score

5
5.01.0
Daniel and Esther C
Family
Englewood
Jul 25, 2015

The Best Experience in the Mexican Caribbean are the Barcelo Hotels

I found everything- relaxation, fun, good food, and culture. I really enjoyed the location of the hotel. The entertainment was cultural and worthy. The food was different every night but it was all delicious. I loved the coffee and tacos. I relaxed so much that the days went by slow and peaceful. However, I also spent quality time with family and had fun too. Something that could have made the stay better is if there were more people who made sure that food and beverages were NOT brought out of the restaurants. I would also recommend that there is more security on the pier. I say this because I saw drunk people throwing cups into the ocean where the marine animals are. The beach was large and beautiful along with the pools. The staff was friendly and hard-working. Overall the vacation was excellent.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Family

Review of Barcelo Maya Beach - All Inclusive

Reviewer score

5
5.01.0
joel v.
Family
N/A
Jul 1, 2015

Awesome trip

Hotel was great its our 2nd time there and wed would come back. they've added a lot to the hotel from bowling to shopping mall to sports bars and dolphinarium great family resort

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of Barcelo Maya Beach - All Inclusive

Reviewer score

4
5.01.0
Christine B
Couples
Bellwood, PA
Jun 21, 2014

June 2014 Riviera Maya Trip

Staff was wonderful and friendly, food was great, beds was comfy and the beach was amazing. We especially enjoyed the dinner at the Mexican Restaurant and our waiter was so sweet. The waitress at the Spanish restaurant was the best. She had a huge smile on her face the entire time. Very rewarding. The only complaint is that our room was missing the glass coffee pot. We asked at least five times during our stay and never received one...perhaps there was a language barrier and they did not understand. Wonderful, romantic vacation. Pool DJ and entertainers was great too, very energetic!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Dining tip: In Hotel

If your room's coffee maker is without a coffee pot...go to the buffet (if it is open) and go to where the coffee is, they have paper cups to take to your room and enjoy your coffee on the balcony.

Review of Barcelo Maya Beach - All Inclusive

Reviewer score

4
5.01.0
Holls
Couples
Reading, PA
Apr 2, 2014

Great location and amenities

We had an excellent vacation overall. The beach is magnificent and mostly quiet with families and older children. It's quite a distance from the chaos of Cancun with a 1- 1/4 hour drive. Only 15 minutes from town with a $50 cab fare round trip. It is worth it to be in a quiet resort. Outstanding excursions! It is not a Mexican resort rather a Spanish resort with a strong European population comfortable going topless. The resort has some English speaking folks, but English is not the primary language. We loved it! We stayed at the Mayan beach resort with very few ocean views. Book dine outs early as they are small facilities that get full fast. All inclusive food is a very nice variety and good quality. Would highly recommend Barcelo if you are looking to get away for a relaxing vacation, beautiful facilty and beach, and willing to travel a bit to other areas.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Couples

Dining tip: In Hotel

Book your dine outs early!

Review of Barcelo Maya Beach - All Inclusive

Reviewer score

4
5.01.0
fnord
Family
Denver, Co
Mar 3, 2014

Great Place for Family

Stayed here with a family of 5, it was great. Food, service, facilities, pool, beach, weather, cleanliness, all great. There are two things they need to improve: 1. The mattresses in the colonial maya are bad, not old, just stiff feel the springs coming through type mattresses. Both our beds were like this, the sofa bed was more comfortable. 2. Forget trying to get into one of their restaurants. You can't make a reservation before you get there, then when you get there you can't make a reservation cause its booked. My wife begged our way into one of the restaurants for one night, and guess what, over half the tables were empty. Seems like they didn't want you to eat at the restaurants. Other than those two items, you can't go wrong.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Family

Sightseeing tip: Short drive from hotel

Xel ha is not to be missed.

Review of Barcelo Maya Beach - All Inclusive

Reviewer score

4
5.01.0
From The Tundra
Family
De Pere, WI
Feb 2, 2014

Expected More

The grounds of the hotel are beautiful and well-maintained! There are nice walking paths if you like to walk. The pool and beach are very nice and there was never a shortage of chairs anywhere. The only negatives were that upon check-in we felt pressured to upgrade even though there were no premium suites available The only benefits would be the premium drinks, unlimited ala carte reservations, and the Premium Club. In a weak moment, we did upgrade and didn't feel it was worth it since we didn't get a better room, there was hardly ever any ice in the Premium Club, and the food wasn't that great at the ala cartes, except for the steakhouse. We ended up eating at the Buffet most of the time. The buffet was excellent at breakfast, but was very disappointing at dinner. It had about 1/4 of the offerings as breakfast. We have stayed at 2 other resorts in the mayan Riviera and their buffets seemed endless. The staff was very friendly except for the gentleman at check -in. Like I said, very pushy.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Family

Review of Barcelo Maya Beach - All Inclusive

Reviewer score

4
5.01.0
Fantastic Four
Friends
NY,NY
Jan 19, 2014

Close to perfection

The location of the hotel is amazing-beach is magnificent, clear water, sand and view. The hotel staff (managers/supervisors) was a little disorganized, they don't look after un-happy guests. We were unable to make our first day because of a flight cancellation (not our fault) we requested some kind of voucher and they did not feel liable to provide us with anything-not even free wifi. Food was good. Cleanliness...they could of done better, in my opinion. Overall they are close to being perfect- the managers and supervisors could be nicer and more caring and that would do it for everything!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Friends

Review of Barcelo Maya Beach - All Inclusive

Reviewer score

4
5.01.0
Vijollca
Couples
Boston, MA
Jan 15, 2013

Perfect Vacation

Beach was amazing. Food was great!!! Hotel was very clean.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Couples

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