The Westin Resort & Spa, Puerto Vallarta
http://www.orbitz.com/hotel/Mexico/Puerto_Vallarta/The_Westin_Resort_&_Spa,_Puerto_Vallarta.h27564/
Hotel Overview
Most enjoyable vacation
The room and views were superb. All the staff was very polite and efficient. Jacet at the Beach Bar...
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Andres J.
- May 23, 2013
Perfect
Excellent hotel with incredibly friendly staff and great location
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Sebastian the raver
- Jan 28, 2013
Puerto Vallarta hotel with modern style and true resort experiences
The Westin Resort & Spa Puerto Vallarta maintains a tranquil setting, even with all the activities hosted on the site. Lagoon-style pools -- complete with a swim-up bar -- and outdoor restaurants take advantage of the stunning beach and ocean vistas. Rooms favor contemporary furniture and brightly colored accents. For parents, a supervised club for children 4 to 12 translates to more time at the spa, nearby golf courses and tennis courts.The Westin Resort & Spa, Puerto Vallarta Rooms
- Grand Deluxe Room
- Located from the 7th to 10th floors, ocean view. All rooms are very spacious and feature Contemporary decor, private balcony with a large jacuzzi and, and (2) patio chairs with matching table. Exclusive "Heavenly Bed II", air conditioning with individual temperature controls, tropical ceiling fans, direct dial telephones, Internet access, coffee maker, ironing boards with iron, electronic safety locks, in-room safes, sprinklers/smoke detector system, color satellite T.V. in-room music, "Heavenly Bath" featuring full line of fine bath amenities, full bath tub, separate double head shower, hairdryer, well stocked mini bar. Rooms available with one king size bed or two double beds (Room and Floor location and bedding type requests are subject to availability upon arrival date).
- Royal Beach Club Room
- Located on the 12th and 14th floors with an exclusive Ocean View Premier Lounge. All ocean view rooms are very spacious and feature Contemporary decor, private balcony, exclusive "Heavenly Bed II", air conditioning with individual temperature control, tropical ceiling fans, direct dial telephones, Internet access, coffee maker, electronic safety locks, in-room safes, sprinklers/smoke detector system, color satellite T.V. in-room music, well stocked mini bar, "Heavenly Bath" featuring full line of fine bath amenities, full bath tub, separate double head shower, bathrobe and hairdryer. Rooms with one king size bed or two double beds. Guests are entitled to the Royal Beach Club Lounge where are provided with Continental Breakfast, daily newspaper, 2 hours of open domestic bar from 5:00pm to 7:00pm with hors d'oeuvres and concierge assistance (Room and Floor location and bedding type requests are subject to availability upon arrival date)
- Deluxe Ocean View
- Located from the 5th to 11th floor, ocean view. All rooms are very spacious and feature Contemporary decor, private balcony, exclusive "Heavenly Bed II", air conditioning with individual temperature controls, tropical ceiling fans, direct dial telephones, Internet access, coffee maker, ironing boards with iron, electronic safety locks, in-room safes, sprinklers/smoke detector system, color satellite T.V. in-room music, full line of fine bath amenities, "Heavenly Bath" featuring full bath tub, separate double head shower, hairdryer, bathrobes, well stocked mini bar. Rooms available with one king size bed or two double beds (Room or Floor location and bedding type requests are subject to availability upon arrival date).
- Junior Suite
- Located on the 8th and 11th floors, ocean view. One bedroom suite with a exclusive "Heavenly II" king size bed end tables with iron cast lamps are on either side of the bed. White cedar desk, lamp and chair. Small sitting area with (2) rattan chairs, round marble iron cast table and love seat which pulls out into a twin bed for sleeping if necessary. There is a large white cedar dresser with drawers and a remote control color television on a swivel stand. "Heavenly Bath" featuring full bath with dual sinks, commode, separate tub and double head shower, makeup mirror and hair dryer. Ample closet space, ceiling fan, coffee maker, Internet access, ironing boards with iron, mini bar and in room safe. The balcony runs the length of the suite with a large jacuzzi and, 1 chaise lounge chair and (2) patio chairs with matching table. Guests are entitled to the Royal Beach Club Lounge.
- Deluxe Room
- Located from the 1st to 4th floor, pool view and partial ocean view. All rooms are very spacious and feature elegant Mexican decor, private balcony, exclusive "Heavenly Bed II", air conditioning with individual temperature controls, tropical ceiling fans, direct dial telephones, Internet access, coffee maker, ironing boards with iron, electronic safety locks, in-room safes, sprinklers/smoke detector system, color satellite T.V. in-room music, "Heavenly Bath" featuring full line of fine bath amenities, full bath tub, separate double head shower, hairdryer, bathrobes, well stocked mini bar. Rooms available with one king size or two double beds (Room or Floor location and bedding type requests are subject to availability upon arrival date).
Amenities
- Wireless internet
- FREE parking
- Outdoor pool
- General
- Concierge
- Pets allowed
- Elevators
- Activities
- Outdoor pool
- Health club
- Spa services
- Tennis
- Dining
- Bar/Lounge
- Restaurant
- 24 hour room service
- Services
- Business center
- Babysitting/Child services
- Safe deposit box
- Tour desk
- Meeting/Banquet facilities
- Barber/Beauty shop
- Conference facilities
- Doctor on call
- Gift shop
- Currency exchange
- Internet
- Wireless internet
- Parking
- FREE parking
- Accessibility
- Handicapped rooms/facilities
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Hotel Map
- Area served
- Puerto Vallarta
- Nearby airports
- Located just 1.6 miles away from Puerto Vallarta International Airport.
- Area description
- This spectacular beach front resort is situated on 21 lush, tropical acres with more than 600 palm trees in the land and 879 feet of Pacific Ocean beach frontage. It is located in the exclusive Marina Vallarta Development, just 15 minutes drive from town center or a short walk to Marina Vallarta shops and dining, 5 minute drive to Puerto Vallarta International airport and at walking distance of the Marina Vallarta "Club de Golf" 18 hole course. The hotel offers the essence of Puerto Vallarta in a deluxe, first class manner, designed with modern structure and decorated with fine Mexican touches of mosaic stone floors and bright colors.
Dining
- La Cascada Lobby Bar
- serving drinks, cocktails and snacks, big screen TV, live music and Unwind program with handcrafts exposition, margarita tasting and spa experience.
- Arrecifes Seafood & Steakhouse
- Restaurant, Lounge and Beach Club, and exclusive spot where unique entertainment and elegant indulgence is complimented in an enhanced atmosphere of the world's natural beauty.Arrecifes Restaurant has a surcharge of 10 usd per person per meal, excluding 16% of tax
- El Palmar
- offers well designed buffet and A la carte breakfast, exquisite lunches and distinctive la carte dinners or sumptuous nightly theme buffets.
- Tenampa & Tlaquepaque
- swim up pool bars with refreshing beverages, delicious cocktails and light snacks.
Hotel Policies
- Check-in:
- 1300
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (190)
Ratings and reviews for The Westin Resort & Spa, Puerto Vallarta
- All travelers (190) 4.1 / 5
- Business (5) 3.4 / 5
- Couples (100) 4.3 / 5
- Families (46) 4 / 5
- Friends (24) 3.8 / 5
- Singles (13) 3.9 / 5
- L.G.B.T. (2) 4.5 / 5
- Amenities:
- 4
- Room cleanliness:
- 4.3
- Hotel staff:
- 4.5
- Room comfort:
- 4.3
- Location:
- 4.3
- Value:
- 4.1
87%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Bob and Maria
Family getaway
We had a great time. Location is great for what we wanted to do. Staff was very helpful and always willing to assist us with all our needs. We recommend this hotel to anybody who wants to have a great stay in Puerto Vallarta.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 3
Entertainment tip:
Short drive from hotel
Attending Rithmos if the night is an unforgetable experience while in Puerto Vallarta.
Reviewer score
Would recommend
Andres J.
Most enjoyable vacation
The room and views were superb. All the staff was very polite and efficient. Jacet at the Beach Bar was extremely efficient and went out of his way to take care of us. We enjoyed the hotel and facilities so much that we spent most of the time in the hotel.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
definitely coming back!
staff is very nice and helpful. Miguel from gray line helped us out big time as first time travelers, he was extremely helpful and nice it was awesome. my girlfriend and I had a great time the hotel is beautiful amazing view. and best of all we felt safe. definitely coming back soon!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 3
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Nightlife tip:
Short drive from hotel
take the bus its cheap 65 pesos comes out being like 50¢ and it picks you up in the front of the hotel and drops you off there. malecon its in the downtown area is where you wanna go at night!
Reviewer score
Would recommend
CACAC
Great hotel, amenities and staff
The Westin is great and the royal club is an awesome feature. The rooms are spacious, clean and have a great view of the Banderas Bay. Will stay here again.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 4
- Value:
- 5
Dining tip:
Short drive from hotel
Take a cab into the malecon and go to cafe de artistes. Great food, ambiance and service.
Reviewer score
Would recommend
viimmm
great hotel
really nice hotel, cab ride to town is very inexpensive. No timeshare nonsense.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Time-saving tip:
In Hotel
get to pool early if you want an umbrella
Reviewer score
Would recommend
linda xxx
good deal
clean ,some days crowded some days empty the staff best ever angel the guy in the upstairs restaurant the nicest hard working man ever met nice beach 500 yards north take a walk
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 4
- Value:
- 5
Sightseeing tip:
Not Applicable
go to sayulita
Reviewer score
Would recommend
nonametraveler1987
Friendly Staff
I had a wonderful stay at The Westin. The pool was clean and the room service was awesome. They just didn't have ranch dressing...that would be my only gripe...and that is not a big deal at all.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Shopping tip:
In Hotel
Do not buy anything from the salesmen on the beach. Take the bus into town and buy everything at the flea market or find an actual store that sells "hand made" stuff for the price that they probably paid for the item.
Reviewer score
Would recommend
scottswahey 1958
Good Vacation.
Got a good deal on this hotel with an all inclusive package. Meals were very limited on where and what you could eat . Dont expect to get seafood or steak on the all inclusive package. All menu order food only in one restaurant. Package did not include the steak and seafood house. Also some items on the allowed menu were not included. Breakfast were good. Freshly made omelettes every morning. Drinks were ok. Have to drink what beer they allow. Some beers would cost extra. No intertainment what so ever day or night. Pretty boring. On a good note. 24 hr room service was included as well as wifi. Internet would normally cost $18 a day. Crazy. For what we paid on this hotel, I would go back at the same price. I would never pay full price for this all inclusive. Not a bad hotel though. A little out dated but clean enough. Location is good. Close to the marina and lots of places to eat and have fun there. An $8.00 taxi ride to down town.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 3
- Hotel staff:
- 4
- Room comfort:
- 3
- Location:
- 5
- Value:
- 4
Dining tip:
Short walk from hotel
Go to Victors or the restaurant just before.
Reviewer score
Would not recommend
My Moments
Pushing for dollars
From the moment we arrived and the desk clerk up-charged us for the room that our contract stated that we had reserved we could feel that there was a change from our past stay there. The facility and grounds looked as though they were struggling, fixtures showed signs of repairs to past repairs, and when fixtures failed completely they were replaced by newer ones of lesser quality. Kudos should go to the wait and housekeeping staff which mustered energy and smiling faces. You have heard the expression "they get you coming and going", right? Well, as our flight out was in the afternoon we asked (the same desk clerk) to park our bags at the concierge ($12), have lunch at the pool, and then use the gym showers ($12) prior to departing.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 3
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 5
- Value:
- 2
Dining tip:
In Hotel
The food was inconsistent in that I could order an item from the menu three times and receive three good, but very different, versions of the dish!
Reviewer score
Would recommend
Emmy Lou J
Great one night stay
The Westin in Puerto Vallarta was just as we expected, beautiful and comfortable. The children loved the 4 pools. The beds were very comfortable and the views incredible. My only suggestion would be that after spending so much, the pool toys ought to be included. It is very close to the airport and a short drive/bus ride into town.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 4
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
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