Rate and special offer based on Check-in: Jun 6, 2015 Check-out: Jun 8, 2015

Sheraton Buganvilias Resort and Convention Center

4 stars
View map of Blvd. Medina Ascencio 999, Puerto Vallarta, Jalisco, MX 48330, Puerto Vallarta, 48330

Hotel Overview

Reviewer score
3.9
out of 5
277 reviews
Excellent adventure

We were so pleased that the hotel gladly changed our room from a beautiful room with a great view... See full review

  • Larry W.
  • Feb 13, 2015
Great place to stay in Puerto Vallarta

From the time you walk in until the time you leave the staff treats you wonderfully. It's about a... See full review

  • Mikezccgg
  • Aug 2, 2014

Sheraton Buganvilias Resort and Convention Center Rooms

Ocean Front Terrace
Oversized terraced rooms situated between the second and fourth floor with spectacular low rise views both overlooking the pool and the ocean surrounded by palm tree gardens. Relax, sunbathe and have breakfast in your own spacious private terrace with 600 sq ft. Couples and honeymooners can make their perfect nest in this spot. It is featured with a king or two double Sheraton Sweet Sleeper beds coffeemaker, iron & board, in-room safety box, alarm clock, 32" flat screen TV with cable channels, direct dial telephone, voice mail, hair dryer, vanity mirror, bathroom with shower, A/C with individual control, 24 hrs. room service.
Ocean Front Club Level
Adults Only, Top and unique Ocean Front room located in the highest floors, with breathtaking views to the pacific ocean and the mountains scenario. Only for discerning guest whom enjoy the splendid Club Level Butler Service. Featured 32" flat screen TV with cable channels, direct dial telephone, voice mail, coffeemaker, iron & ironing board, in-room safety box, alarm clock, hair dryer, vanity mirror, bathroom with shower, signature bath amenities including robes and sleepers, A/C with individual control, daily maid service, 24 hrs. Room Service, daily turn down service and Club Lounge benefits in 435 square feet. King size Sheraton Sweet Sleeper signature bed. No roll away beds are permitted. Club Lounge located on the 23rd level, Enjoy the best sunsets, wine and hors d'ouvres from 5:00 pm to 8:00 pm. and Personalized Butler service from 7:00 am to 11:00 pm.
Garden View Room
Room located at the ground level with 435 square feet and direct access to lush gardens and public areas. Ideal for seniors or families with children, next to our oversized pool and outlet areas. Equipped with A/C with individual control, coffeemaker, iron & board, in-room safe, alarm clock, hair dryer, vanity mirror, bathroom with shower, 32" flat screen TV with cable channels, direct dial telephone, voice mail, daily maid services, 24 hours Room Service. One king size or two double beds in our Sheraton Sweet Sleeper Bed are also included.
Deluxe Ocean View
Located at medium to high floors. Floor to ceiling ocean view rooms, with 435 sq ft. Suitable for friends, couples & families to enjoy a delightful view or just the best location in downtown. Featuring 32" flat screen TV with cable channels, direct dial telephone, voice mail, A/C with individual control, coffeemaker, hair dryer, vanity mirror, bathroom with shower, in-room safety box, alarm clock, iron & board, daily maid service and 24 hours room service, also featured with our signatured Sheraton Sweet Sleeper Bed in one king size or two double bedding.
Grand Deluxe Ocean View
With higher and extensive full bay view to both cabo corrientes and punta mita tips, from atop, Perfect for honeymooners and day dreamers. Featuring A/C with individual control, coffeemaker, iron & ironing board, in-room safety box, alarm clock, hair dryer, vanity mirror, daily maid service, 32" flat screen TV with cable channels, direct dial telephone, voice mail, 24 hrs. Room Service, bathroom with shower, signature bath amenities including robes and slippers, in our signatured Sheraton Sweet Sleeper Bed in one king size or two double bedding

Amenities

  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Tennis
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

20.625 -105.2308
Area served
Puerto Vallarta
Nearby airports
PVR Airport
Area description
Puerto Vallarta

Dining

LA VILLITA - INTERNATIONAL CUISINE
Breakfast Buffet or la carte, enjoy in a real Palapa restaurant. Overlooking Banderas Bay. Sunday champagne brunch; with live Mariachi and Marimba band music. From 9.00 a.m. to 3.00 p.m. Open daily from 7.00 a.m. to 11.00 p.m.
ALFRESCO - TRATTORIA
At Sheraton Buganvilias we offer the best of the Italian cuisine in our open air "pergola". Romantic atmosphere; located closed to the pool. Dress: Casual - Formal Open in season (Nov thru Apr) from 6.00 to 11.00 p.m.
GAVIOTAS MEXICAN CONTEMPORANY
Exclusive atmosphere & the excellent view of Banderas bay. Taste the best of the Mexican cuisine with our wine selection recommended by our Sommelier. For your comfort choose the inside air-conditioned or feel the breeze of the ocean view terrace. Dress code: casual-formal / children under 11 are not allowed. Open daily from 5.00 to 11.00 p.m. LA
LA PERGOLA
Pool and Snacks the Best Combination. Delight yourself with the best snacks with sea food specialties and Vallarta special. Located closed to the swimming pool. Open from 11.00 a.m. to 5.00 p.m.
EL EMBARCADERO
Tequila Lovers. A contemporary Mexican setting, ideal for an after dinner drink, this certified Tequila bar offers. Over 50 tequila brands and an exclusive wine selection and delight with great food and snacks. Dance and sing with our Karaoke. Open Monday to Saturday from 5.00 p.m. to 01.00 a.m.
LA PALAPA BAR
Enjoy the best tropical cocktails while you are in our swimming pool. Get your best suntan while you participate in our daily Activities program. Open Daily 10-19hrs.
LOBBY BAR
A great place to relax. Enjoy your favorite cocktail and the Best Spectacular Sunset. Live music and happy hour. Open daily from 5.00 to 11.00 p.m.

Meeting facilities

Meeting Info
Sheraton Buganvilias Resort & Convention Center affords convenient and direct access to the Convention Center. Innovative architectural designs, meeting rooms and areas certain to enhance business encounters and promote successful results. Perfect dimensions, flexibility of arrangements, unobstructed open spaces - simple and versatile areas to meet your needs.
We offer 13,000 square feet of meeting space; capacity for up to 1,200 attendees and a total of 17 breakout rooms.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Sheraton Buganvilias Resort and Convention Center

Overall score

3.9 / 5
5.01.0
277 out of 277
Amenities:
4.1
Cleanliness:
4.3
Hotel staff:
4.2
Comfort:
4.1
Location:
4.4
Value:
4

83% would recommend to a friend.

Sort by:
Review of Sheraton Buganvilias Resort and Convention Center

Reviewer score

4
5.01.0
Cheryl S.
Business
Shelton
Apr 28, 2015

great trip

We have stayed at this resort many times and have not been disappointed. The staff are friendly and go out of their way to make sure your vacation is one that you will remember.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Sheraton Buganvilias Resort and Convention Center

Reviewer score

4
5.01.0
Lina R.
Business
Palmdale
Apr 16, 2015

Great vacation

Nice hotel, pools are nice, friendly staff. Fiesta Mexicana on Thursdays is a must! I really enjoyed my trip to PV. Sunsets are just magical and Las Caletas beach is just beautiful, so worth it!!! The only thing I did not like much was the food at the buffet restaurant.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Sheraton Buganvilias Resort and Convention Center

Reviewer score

3
5.01.0
david k.
Business
N/A
Apr 16, 2015

Buganvillas

As a Starwood , frequent stayer ,, and having stayed here many times , I was astounded at this poor room . Staff tried to hit me up an extra 40$ for an upgrade even though the hotel had only 30 occupancy .

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Sheraton Buganvilias Resort and Convention Center

Reviewer score

4
5.01.0
Syed P.
Business
addison
Apr 15, 2015

Overall a good experience

Except for the staff trying to sell resorts and time shares in every corner of the resort, everything else was really good.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Sheraton Buganvilias Resort and Convention Center

Reviewer score

4
5.01.0
First time AcaTraveler
Business
Tijuana
Apr 15, 2015

Good first impression, both the city and the hotel.

Our room had a wonderful view of the sea, area was big enough for myself, the wife and both our little girls. Hotel staff was very friendly and polite, lobby area, the gym, pool areas, beach, restaurants, everywhere was just fine with us, nice, clean, great in general. A few CONS in my own personal experience, entering the lobby you'll get assaulted by the marketers that will be behind you like a shadow during your stay trying to sell, sell, sell. I was kind of a jerk by telling them that I was just not interested at all and then they stopped bothering me :) Another CON, no free WiFi .... just in the lobby area but could only be hooked to one device per room and it was awfully slow, but hey, it was free, otherwise it's $15 per day and higher depending how fast you want it. Restaurants were great looking, didn't wanted to pay that much for a plate so I preferred to go downtown for breakfast, lunch, dinner. Pools were great, not crowded or maybe they were just big enough for everybody. Great experience in general, family friendly, would visit this hotel again if necessary.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Sheraton Buganvilias Resort and Convention Center

Reviewer score

4
5.01.0
Richard T.
Business
N/A
Feb 17, 2015

wonderful vacation

Was upgraded to an ocean view room as our reserved room was not available. Nice! Wonderful staff! All were friendly, professional and prompt. This location was centrally located and made easy walks to Old Town, bus stops etc. Only downside was no control of pool rules, i.e. towels left on unoccupied lounges by selfish and tacky guests, and loud inconsiderate party noise in the pool/patios areas all hours of the night. Would I stay here again? Yes.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Review of Sheraton Buganvilias Resort and Convention Center

Reviewer score

5
5.01.0
Larry W.
Business
N/A
Feb 13, 2015

Excellent adventure

We were so pleased that the hotel gladly changed our room from a beautiful room with a great view of the ocean to a lower level but with a large patio. We enjoyed our morning coffee and late night drinks on the patio. The pool area was most enjoyable. The staff ensured that our stay met and exceeded our expectations. We will be sure to return to that same room on our next visit to PV.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton Buganvilias Resort and Convention Center

Reviewer score

4
5.01.0
vita
Business
oegstgeest
Feb 3, 2015

reunion

terrific location.... good hotel... but... to our opinion a few things were missing... no shower caps (a must!), 1 shower sponge only... (for 2 people...), no tooth brush/paste available as an emergency. to go to the bathroom automatically the vent switches on... too much noise for nothing a lot of times... the guestt should have a choice and switch it on while needed. Rooms were made really late... after 4pm is not OK. The airco made a lot of noise!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Sheraton Buganvilias Resort and Convention Center

Reviewer score

3
5.01.0
Joseph P.
Business
Washington
Jan 5, 2015

Fair to good but you can do better

The "garden" units are loud and don't feel completely safe. The room design was awkward with doors knocking into each other. NO WHERE to hang towels and the shower had no shelves or any area to put shampoo, etc. just a VERY tiny soap dish, which wouldn't hold a regular bar. The face of the safe fell off, so never really felt completely great about the safety of the safe and the hotel did not guarantee things left in the safe were safeā€¦so again, didn't feel secure being in the "garden" unit with a sliding glass door to the public pool area and only a weird drop lock, the built in sliding glass door locks did not work. The positives, VERY FRIENDLY helpful staff. Two great big pools, nice beach area, activities for kids/families, decent gym, yoga on beach, decent brunch/restaurants. VERY far walk to Malecon and Romantica Zona, cabs were 80-200 peso (5-15 bucks).

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
2
Value:
3
Trip purpose:

Business

Sightseeing tip: Long walk from hotel

Walk the Malecon to the very end.

Review of Sheraton Buganvilias Resort and Convention Center

Reviewer score

4
5.01.0
Stephanie
Business
Brooklyn
Dec 29, 2014

Great option for Christmas away from home

We had a great stay here. As other reviews mention, the actual beach is rocky and not as nice as sitting by the pool. But the pool is great and we loved sitting by the pool and participating in the activities. The poolside food and drinks are good. The hotel buffet was not very good, but we were able to go into town or nearby places to eat.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

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