Rate and special offer based on Check-in: Feb 19, 2016 Check-out: Feb 21, 2016

Sheraton Buganvilias Resort and Convention Center

4 stars
View map of Blvd. Medina Ascencio 999, Puerto Vallarta, Jalisco, MX 48330, Puerto Vallarta, 48330

Hotel Overview

Reviewer score
3.8
out of 5
37 reviews
had a wonderful time with family and friends

hotel staff was great very profesional and freindly the hotel is very nice and i would recommend it... See full review

  • frankie
  • Nov 16, 2015
very comfortable hotel and good location

we had a good stay and liked the facilities and the location as it is close to the Molecon and Old... See full review

  • Senhor Cerveza
  • Jun 8, 2015
A smile, a hello, a feeling of warmth is what welcomes you. Sheraton Buganvilias Resort and Convention Center prime location and breathtaking views of the Banderas Bay continue to lure guests. Walk to charming downtown Puerto Vallarta. Refresh in one of our spectacular pools. Take a time out in our tranquil garden areas to find inspiration. Reconnect with yourself and the people that matter most.

Find true comfort in one of our 475 ocean front guest rooms; featuring the celebrated Sheraton Sweet Sleeper bed. Twenty four hour in room dining and high speed Internet services allow you to remain connected. Club rooms offer another level of service with an array of upgraded amenities and access to the pent house Club Lounge, where you can enjoy continental breakfast and dhors doeuvres and wine served from 5-6pm.

All rooms feature central air conditioning and minibar, satellite television reception, telephones, and wireless Internet allowing our guests to stay conveniently in touch with the office, family, and friends.

You can explore and stay connected to what is important to you with our Link@Sheraton experienced with Microsoft in the lobby. In the Link@Sheraton registered guests may receive access to:
- Internet Workstations
- Ethernet data port
- Free Wi-Fi access

Our associates pride themselves on their ability to make your hotel experience warm, comforting and rewarding. Because you dont just stay here you belong.

Fitness Center
Our complimentary Fitness Center, offers modern equipment that will help you perform your daily exercise routine and stay in shape during your vacation.

Spa
Its hip to be fit. Our Spa offers seaside body treatments an massages, as well as 10 single cabins and two couples cabins. We also offer soothing Steamand Sauna rooms.

Rooms
-Air Conditioned
-Wireless high speed internet
-Cable TV
-Room Service
-Mini bar
-Safety box
-Direct dial phones
-Iron and ironing board
-Non-smoking rooms
-Most rooms offer Ocean views

Services
-Shopping Arcade
-Car Rental
-Concierge
-Tour Desk
-Hair salon
-Sheratoons kids club
-Baby sitting
-Medical service
-Laundry service with valet
-Water purification system
-2 lighted tennis courts with tennis pro and pro shop
-Two poolsone with Jacuzzi
-1000 feet of beach frontage
-Volley Ball, ping-pong
-Recreational activities
-Golf nearby

All-inclusive: All meals, unlimited premium brand drinks (11am to 11pm), 3 specialty restaurants, 4 shows: Flamenco (Monday and Thursday), International, Fandango*, and Sunday Brunch, 24 hrs room service and mini bar, gym, 2 tennis courts (reservations required), Kids Club 5-12 years, taxes and gratuities, as well as recreation options and entertainment. Do not include specialized activities like motorized water sports and golf.
* Fandango is a world class stage show produced in Jalisco. A contemporary interpretation of the Mexican in 12 paintings ranging from pre-Hispanic myths that give rise to plastic tequila to present contemporary artists through the mariachi and "Sones" of Jalisco, Nayarit and Colima.

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Hotel Map

20.625 -105.2308
Area served
Puerto Vallarta
Nearby airports
PVR Airport
Area description
Puerto Vallarta

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

Ratings and reviews for Sheraton Buganvilias Resort and Convention Center

Overall score

3.8 / 5
5.01.0
37 out of 37
Amenities:
3.8
Cleanliness:
4.3
Hotel staff:
4
Comfort:
4.1
Location:
4.4
Value:
3.6

78% would recommend to a friend.

Sort by:
Review of Sheraton Buganvilias Resort and Convention Center

Reviewer score

5
5.01.0
frankie
Couples
N/A
Nov 16, 2015

had a wonderful time with family and friends

hotel staff was great very profesional and freindly the hotel is very nice and i would recommend it to all my freinds and family and plan to returnd in the future

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Couples

Review of Sheraton Buganvilias Resort and Convention Center

Reviewer score

4
5.01.0
Senhor Cerveza
Friends
Leigh /Tonbridge
Jun 8, 2015

very comfortable hotel and good location

we had a good stay and liked the facilities and the location as it is close to the Molecon and Old town and the staff were very good

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Friends

Review of Sheraton Buganvilias Resort and Convention Center

Reviewer score

4
5.01.0
Lina R.
Family
Palmdale
Apr 16, 2015

Great vacation

Nice hotel, pools are nice, friendly staff. Fiesta Mexicana on Thursdays is a must! I really enjoyed my trip to PV. Sunsets are just magical and Las Caletas beach is just beautiful, so worth it!!! The only thing I did not like much was the food at the buffet restaurant.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Family

Review of Sheraton Buganvilias Resort and Convention Center

Reviewer score

3
5.01.0
david k.
Business
N/A
Apr 16, 2015

Buganvillas

As a Starwood , frequent stayer ,, and having stayed here many times , I was astounded at this poor room . Staff tried to hit me up an extra 40$ for an upgrade even though the hotel had only 30 occupancy .

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Sheraton Buganvilias Resort and Convention Center

Reviewer score

4
5.01.0
Richard T.
Family
N/A
Feb 17, 2015

wonderful vacation

Was upgraded to an ocean view room as our reserved room was not available. Nice! Wonderful staff! All were friendly, professional and prompt. This location was centrally located and made easy walks to Old Town, bus stops etc. Only downside was no control of pool rules, i.e. towels left on unoccupied lounges by selfish and tacky guests, and loud inconsiderate party noise in the pool/patios areas all hours of the night. Would I stay here again? Yes.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Family

Review of Sheraton Buganvilias Resort and Convention Center

Reviewer score

5
5.01.0
My GG
Couples
Detroit, Michigan
Apr 14, 2014

A little bit of paradise!

We have been vacationing in PV for almost 20 years - the Sheraton is always a wonderful place to stay. Thanks for making our vacation a memorable one.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Dining tip: Long walk from hotel

We enjoy the restaurants & entertainment in old town, although you can walk it, we suggest a cab ride at a minimal charge.

Review of Sheraton Buganvilias Resort and Convention Center

Reviewer score

2
5.01.0
DisappointedGuest
Couples
Chicago, IL
Apr 16, 2013

Worst Hotel Staff At a Resort

After booking 2 months in advance, we arrive on site to have the hotel staff tell us we have no reservations. Even after presenting our confirmation number we were bothered several more times about the confirmation email. In addition, we had visitors that were stopped and told to leave or the police would be called. We later found out they could pay $30 per person to stay (which is outrageous) but were never presented with that option when they first came. The entire time we were there we were being hounded and harassed to listen to a timeshare presentation. After we refused several times and saw we would not be able to enjoy our vacation until we did it we gave in. Once we did we were then told we could use the gift they gave us because it was cheaper to do the daily promotion they were offering to everyone. They were actually running after people to harass them about the presentation. When asking the concierge for a more affordable breakfast option other than the outrageous $28 per person breakfast buffer we were told the prices are regulated and all prices in the town are the same. We found out that the Mayan Palace ( a 5 star resort) was offering $10 per person buffet. I am appalled that this could go on at a Sheraton hotel. I will never book with them again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
1
Comfort:
3
Location:
3
Value:
1
Trip purpose:

Couples

Dining tip: Short drive from hotel

Do not eat at this hotel if you some how get suckered in to staying there. Mayan Palace is a short bus or cab ride away and is cheaper for a 5 star experience.

Review of Sheraton Buganvilias Resort and Convention Center

Reviewer score

5
5.01.0
Birthday Trip giving Mom
Family
St. George, UT
Jan 21, 2013

Best hotel ever!

Everything about this gorgeous setting of this hotel is more than you could wish for. My daughter and I enjoyed the cleanliness, beauty, great staff that took care of us and the great food. We have stayed at the Sheraton each time we have gone to Peurto Vallarta. If you get a chance to get a room on the 22 or 23 floor, you'll enjoy a free breakfast, snack dinner with drinks and a staff that looks after your every need or wants. The outside gardens make you feel you are in paradise. There were staff taking care of the gardens often, sweeping, power washing the area,along with the chairs and walkways. We enjoyed lunches by the pool as we sunned and swam in the lovely garden and palms surrounding the two pools.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Sightseeing tip: Short drive from hotel

We enjoyed the beauty and fascinating new pier. Be sure to see it after a tasty lunch at the River Walk Cafe.

Review of Sheraton Buganvilias Resort and Convention Center

Reviewer score

2
5.01.0
James B.
Single
Illinois
Dec 18, 2012

Beach is very rocky and staff not very attentive!

I will start off saying that the bed and shower was perfect. The beach was very rocky and not enjoyable. Wifi was not working in the rooms. Staff didn't seem to be very attentive except when you arrive and when you leave. All in all ok hotel for cleanliness and comfort but I will not use again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
1
Comfort:
4
Location:
3
Value:
1
Trip purpose:

Single

Review of Sheraton Buganvilias Resort and Convention Center

Reviewer score

2
5.01.0
Mario C
Family
Los Angeles, CA, USA
Nov 1, 2011

Mario C

The mix of All Inclusive and Non, makes it uncomfortable for those that pay All Inclusive. The constant scrutiny and cheap items add to the frustration. Additionally, staff will ignore and delay your order over a person that is Non Exclusive(?) ? Well, this is due to them expecting a tip from them and not us. I always tip even when I pay for All Inclusive, however I don't tip when someone ignores or delays my order. At the end of the day, I went for a wedding and the wedding was flawless, which helped to lessen the blow.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
4
Hotel staff:
2
Comfort:
4
Location:
4
Value:
3
Trip purpose:

Family

Dining tip: Short walk from hotel

all the restaurants along the pier.

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