Plaza Pelicanos Grand Beach Resort

There was very little beach and way too many children unsupervised in pools. The bed felt like we were sleeping on the box springs and they formed a king by putting the two twin box springs sideways. No ice machines working. Would not go again.

I really enjoyed this hotel. We felt safe. It is close to the Mega Market, so convenient for shopping. Buses are close, so no need for taxis. I got a $20 massage down the street. The pool and activities were great. And the gym is included, with excellent equipment. We will definitely be back!

we had a gteat time. Food was great staff were excellenté Everthing was organized well. No negative comments..

We have been going to Puerto Vallerta every Winter for over 15 years and this was the very best room ever. We have stayed at the Pelicanos Club Resort 3 time s before but never the Grand. The Grand is much, much nicer than the Club. As with most all of the resorts in PV, the staff was outstanding, food was great and Weather that can't be beat. The last six years we stayed at the Friendly Vallarta but this year the price at the Pelicanos was much better so we tried it and are glad we did. We have stayed at most of the all inclusive resorts over the years and now the Pelicanos Grand will be our first choice.

Stayed here before and there were 3 sections to go and enjoy, now you allowed only one section which is too small with too many chidren in the pool. No beach; water comes right up to break wall. I knew this but it was made up with the use of 3 pools. No beer and wine all night as advertised; some nights only tacos as a snack and then some nights nothing at all. No constistancy. Also the last day we checked out at 11 am as we needed to and were allowed to sit by the pool until it was time to go to airport but allowed nothing without paying; and it was expensive, The 1st time at an all inclusive this happened to me.L

one night there was a party by the pool in the middle of the hotel- put on by the hotel with a 100 or more people at the party that last until 2am or so in morning-- extremely loud--kept the family up most of the night--- food ok -- nothing special--

The location of the hotel and amenities are very good and the staff is really friendly. I had a good experience and I would go back to that location but not in all inclusive regime- the food and drinks were poor and I am not a picky person

We don't know who is at fault for the first issue at Plaza Pelecanos, but after an 11 hour trip from home we got there to NO reservation! They wouldn't accept the conf# in our travel plan from Cheap Tickets even though all was in order with airlines & shuttles. The staff was unhelpful, never apologized & the manager "Jose" wouldn't do anything for us in 100F heat unless we paid for another regular night. They blammed Cheap Tickets. Locals overunning the place with 100's of kids & a general distain for Canadians or Americans. No A/C anywhere public, same buffet always, No "by order" restaurant, 1 small pool & disgusting tiny beach

I stayed at the club side in Jan. and enjoyed it very much.I booked the club again,upon my arrival was told it was closed and was sent to the Grand.There is only 1 pool,1 bar,a buffet and 1 restaurant that changes its name so they say there is 3.Buffet is almost inedible.I am not a picky eater by any means and even I had a hard time finding something.My wife enjoyed the omlet station for breakfast.The alcohol is of very low quality,a few people brought their own booze to the bar and just used the mixers.Rooms are nice,clean and comfortable.Most staff member are very friendly,with the exception of the front desk,they werent very helpful.I would not stay here again and would not recommend it to anyone.

Rhythms of the Night and City Tour were highlights. Otherwise we just relaxed by the pool and in our room when it got too hot and humid to be outside. It was disappointing that there was no cool indoor bar. Food was acceptable, but nothing really stood out as exceptional. Drinks were plentiful, but very ordinary. We wished the mini bar/refrigerator had been a little bigger, and really missed having a microwave in our room.