Krystal Vallarta

All-inclusive left something to be desired. The food was excellent, however the drinks were practically virgin. The beds were hard and sheets were scratchy.

~26 yr old spring breaker wannabe~ The drinks were pretty weak, unless you find a waiter who understands that the stronger the drinks received, the bigger the tip he gets. Israel is the man to order drinks from. Otherwise it's better just to get a bottle down the road and some chase/ice. The overall service was what was expected for the price. Great value overall and a great central location for clubs/activities. Xtine is basically on campus and very close to Stana and La Leche. Well worth the $$ paid.

Overall, I liked the location of the resort and how it looks outside of the room; it's very beautiful. The rooms are kind of old looking and my shower was clogged, so that was annoying. The Wi-Fi connection was really bad in the rooms, but I truly did not require it for this vacation. I would definitely stay there again since there were lots of young people, and the staff was great!!

I went on spring break with a bunch of friends. It was a very fun break, but I warn anybody that all-inclusive isn't all that inclusive. Your drink selection is very limited (they will not give you shots unless you tip heavily) and the service is slow and poor. Lunch is just edible enough to get by and dinner was alright. You'll definitely have fun, but keep this stuff in mind when booking.

Friendly and attentive staff. Grounds and unit very well maintained. Yes, 2 hiccups when we arrived, however, no more than 5 mins had passed and the staff was there to assist, alarm clock and towel rack.Front desk had calledme, several times, to check up on the service and to see if it was addressed. The weather was absolutely perferct, so my time was very pleasant and I'm returning in 2 months, staying at the same hotel.

Everything was excellent except for one thing. I had requested a wheelchair and they did not have one available for us.

Location, location, location! Taxis and the local buses are right out your front door and you are right in between Nueva Vallarta and Old Vallarta with restaurants and a store with a hot deli in walking distance. If you want a fancy Hilton, this is not for you. If you want to dive into the culture and stay “local”, this is perfect. It’s clean, basic, you have lots of room and it’s on the beach. There is construction going on and there will be for quite some time. It did not bother us and we stayed just about on the construction site. The front desk could use a little more help/staff but it’s a great place to be left alone and not hounded hundreds of times as you make your way through the resort. End of June is the beginning of the rainy season which is a neat time to go! Would be great for kids too!

ABLE TO RELAX IN ALL LOCATIONS OF THE HOTEL. POOL / LOBBY / BEACH/ AND IN THE RESTAURANTS. NICE STAFF.

The location is a bit far off from the boardwalk where you can enjoy local foods, bars, and shops. You'll be looking at getting plenty of cab rides from here. The hotel itself is very nice and very large.

After reading reviews I was little hesitant to stay at Krystal but to my surprise it was a lot better than some of the 1 or 2 star reviews claimed. You never know what people expect. The staff is great and friendly, if you need help ask for Gerardo the bell boy. Francisco, the waiter is very friendly too. I would suggest not staying in the standard room since it has a mildew smell; we did upgrade to the ocean view and got a good discount. The food is ok at the buffet restaurant but make sure you try the Italian restaurant it was the best. I would not recommend the Japanese restaurant; the sushi was not good at all. If you have never tried sushi go for it, but if you know how it should taste stick with the buffet or Italian. Get the all-inclusive it is the best deal. The location is good since it is close to the airport, Dolphin Park and the pier (two blocks away). If you decide to take a trip downtown the bus takes 30 min and is very bumpy, it will be an experience. The cab ride is smoother and takes half the time. If you have time and want to do something other than lounge at the pool all day I suggest the Las Caletas excursion.