Hotel Portonovo Plaza

I went to this hotel as a break from my routine. The amenities where wonderful, and the staff very helpful. Not everyone is bi-lingual but there seems to be an english speaker on duty, if not at front desk. I would stay again, good location, many restaurants in area to choice from. gwh

Very modern clean rooms. Staff is excellent. 4 min walls to Malecon and clubs. Rooms over looking the main street may be noisy at some times BUT you can’t have it all.

I had a wonderful experience staying at this hotel. The internet is free in the lobby, which made it so easy to journal my stay via emails to family. Grocery store within 1/2 block was great. Ocean access was wonderful. Walking distance to everything, including Centro district and Romance district. Beautiful sunsets on the beach. Staff was excellent, spoke english, very helpful with suggestions and getting a taxi when I needed one, which was not often because I could walk almost anywhere ! Pool was ok, kinda small, but rooftop is cool. Room was tiny, but so what! It was super clean and I wasn't in it much anyway. Beds were pretty hard, true. 3-4 nights on the beds was enough. I would definately stay there again. Felt very safe as a 60 y.o. single female traveler.

Dear PortoNovo, The moment that I got off my plane from the airport, I was already having problems -- my camera got stolen from my luggage and my other luggage was on a different flight. Thank you so much for calling the airport, a number of times to follow up with my luggage. When the luggage arrived, you gave me a ring to make sure that I could have it right away. During my stay there, I had tons of homework to do. Your computers in the lobby area (free to use for any hotel guest) really helped me out. However, since I expressed my fear that your word processor was different from that of the United States and that the file may not be compatible with my word processor here, you let me print the documents so I could have a hard copy. Even though the hotel doesn't have a printer for the computers, you let me print it by sending the documents to the hotel's e-mail address and print it from the front desk printers (creative thinking indeed). Each one of your staff is so friendly. From helping me with my bags to the very moment I checked out. Thank you for turning what would have been a vacation-gone-wrong to a vacation-gone-perfect. Sincerely, Albert

I stayed there only for two nights and couldn't find a single problem, very nice hotel, very clean and new.

The truth is that I did not listen to the reviews about the hotel. The bed was a killer - I came back with my back dying. I need another trip just for my back now. The noise level would have been tolerable if the bed did not hurt so much.

I really enjoyed staying htere.It was a clean nice hotel in an excellent location. walking distance to everything. I was a single woman travelling and felt confortable walking anywehere, anytime. 1 block from the Malecon, and 1 block from the beach.The concierge [...] was excellent, he is truly giving you the best recommendation for tours and is very friendly.The only downside is that the wireless internet is slow and disconnect here and there but they have 3 computers in the lobby that are available to guest for free.I would highly recommend this place.