Rate and special offer based on Check-in: Apr 6, 2015 Check-out: Apr 9, 2015

Catalonia Riviera Maya - All Inclusive

3 stars
View map of Av. Xcacel, Puerto Aventuras Riviera Maya, Puerto Aventuras, 77750

Hotel Overview

Reviewer score
4.0
out of 5
212 reviews
Great place for the whole family

Great trip as always, the staff is the best here, our 4th trip to the same hotel and we would/will... See full review

  • Benjamin M.
  • Jan 7, 2015
Awsome

Very nice hotel and location. Small, everything was close by, food is average, staff nice and... See full review

  • Ro Girl
  • Dec 29, 2014
Family-friendly Caribbean resort on private Puerto Aventuras estate
Catalonia Riviera Maya & Yucatan sits in the heart of Riviera Maya on the private estate of Puerto Aventuras. This all-inclusive, family-friendly resort is 50 miles from Cancun's International Airport and 15 minutes from the beach town of Playa del Carmen. Catalonia boasts five swimming pools, including a children's pool, six restaurants, seven bars, fitness center, disco, tennis court and kids club. Surrounded by white sand beaches and the second largest coral reef in the world, Catalonia's backdrop couldn't be more spectacular.
Highlights:
  • Located on private estate
  • Family-friendly with children's pool, kids club
  • Spa Alegria with full gym, yoga and Pilates classes
Rooms:

Expect soothing, neutral colors and Mexican/Caribbean decor with dark wood accents and tiled floors at Catalonia Riviera Maya & Yucatan. Rooms include a king or two double beds, private balcony, stocked mini-bar, satellite TV, direct access phone and alarm clock. The 12 oceanfront superior rooms are modernly decorated and include plasma TV, free safe deposit box and stunning ocean views. Privileged suites offer guests LCD TVs, Wi-Fi, bathrobes and slippers, walk-in closets and private mini-pool on the terrace or balcony.

Features:

Catalonia Riviera Maya & Yucatan's convenient location is within walking distance to a beach boardwalk with shops and restaurants as well as a nine-hole golf course. On-site activities include non-motorized water sports such as snorkeling, windsurfing, sailing, kayaking, water aerobics, water polo and pool volleyball. Guests also enjoy beach volleyball, table tennis, shuffleboard, basketball, archery, cycling and daytime tennis. The resort boasts the two-floor Spa Alegria with full gym, yoga and Pilates classes, complex hydrotherapy circuit, sauna, ice puddle and hydromassage bath. For a fee, guest may book a service such as massage or hair appointment with the spa.

Transportation
  • Cancun International Airport (50 mi/80 km)
Attractions
  • Playa del Carmen (5 mi/9.5 km)
  • Tulum pyramids (44 mi/71 km)
  • Chichen Itza (155 mi/250 km)
Business­
  • Conference facilities and wireless Internet are available for a fee

Catalonia Riviera Maya - All Inclusive Rooms

Privileged Family Suite
2 Bedroom Privileged Family Suite Brand new rooms with modern decoration, Bedroom with 02 Queen bed and separated living room with pullout sofabed, Walk-in closet, Private duplex bath tub on the terrace or balcony, Air conditioning and ceiling fan, Coffee maker, 2 Plasma/LCD cable TV, Complimentary minibar refreshed with water, soft drinks and beer and Free Safety deposit box
Standard Room - Garden View with Private Balcony
The standard rooms are equipped with:1 king size bed or two double beds - Air conditioning - LCD/TV - Direct access phone - Safety deposit box - Full bathroom with shower and bathtub - Hair dryer - Rooms with terrace or balcony.
Privileged Superior
Catalonia Riviera Maya, Privileged Section. Privileged Rooms, furnished in a contemporary style, equipped with king 1 size bed or 2 Dbl bed, LCD-TV's, WI-FI, mini bar, coffeemaker, A/C, ceiling fan, bathrobes and slippers, direct access phone, safety deposit box, a full bathroom with hairdryer, and terrace/balcony.
Privileged Suite with Terrace, Private Pool
Catalonia Riviera Maya, Privileged Section. Privileged Suites, furnished in a contemporary style, equipped with a living room and a separate bed room with king size bed, Walk-in closet, 2 LCD-TV's, WI-FI, mini bar, coffeemaker, A/C, ceiling fan, direct access phone, safety deposit box, a full bathroom with hairdryer, and a private mini pool on the terrace/balcony.
Oceanfront with Private Balcony
Catalonia Yucatan Section. Oceanfront rooms with a modern style. They are provided with balcony, full bathroom with tube, shower and hairdryer, Cable TV, telephone, WiFi internet, and safety deposit box. The rooms are located at Catalonia Yucatan side sharing all services and facilities with Catalonia Riviera Maya.
Pool or Ocean View with Private Balcony
Catalonia Yucatan Section. Pool or ocean view rooms with a Mexican-Caribbean. They are provided with balcony, full bathroom with tube, shower and hairdryer, Cable TV, telephone, WiFi internet, and safety deposit box. The rooms are located at Catalonia Yucatan side sharing all services and facilities with Catalonia Riviera Maya
Privileged Honeymoon Garden View with Private Balcony
Privileged Honeymoon rooms with a modern and romantic decoration and special amenities, a 30 minutes coupe massage and a romantic private dinner is included in the room amenities. Canopy king size bed with special bed linens. Special amenities for honeymooners (decoration with flowers and towels upon arrival), Sparkling wine and chocolate covered fruit in room upon arrival, A picture of the couple taken by our hotel photographer. Surprise gift, Breakfast in bed (1 time during the stay).

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Night club
Solarium
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
Services
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

20.5041 -87.2208
Area served
Near Playa del Carmen (15 minutes)
Nearby airports
Cancun International Airport (1 hour)
Area description
A great marina with restaurants and bars at a walking distance as well as a 9-hole golf course makes Puerto Aventuras a place that stands out, a place for those looking for the authentic Caribbean.

Dining

Bellavista
Delicious la carte Italian specialties o Air-conditioned o Dinner only o Dress code: Casual
Los Alebrijes
Authentic Mexican cuisine la carte o Air-conditioned o Dinner only o Dress code: Casual
La Creperie
Icecream, Milkshakes and Crepes Specialties a-la-carte
La Brisa
International buffet style with nightly theme dinners.
Tequila Bar
Swim up bar.
El Mercado
International buffet style with nightly theme dinners.
Bamboleo
The best Grill & Steak specialties la carte o Open air o Dinner only o Dress Code: Casual
La Pinata
Disco Bar.
Margaritas
Swim up bar.
Mikado
Asiatic cuisine la carte with teppanyaki tables and sushi o Air-conditioned o Dinner only o Dress Code: Casual

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Catalonia Riviera Maya - All Inclusive

Overall score

4 / 5
5.01.0
212 out of 212
Amenities:
4.2
Cleanliness:
4.5
Hotel staff:
4.5
Comfort:
4.1
Location:
4.2
Value:
4.5

89% would recommend to a friend.

Sort by:
Review of Catalonia Riviera Maya - All Inclusive

Reviewer score

4
5.01.0
Christophe P.
Business
Lafayette
Feb 27, 2015

Very nice resort with godd staff and good food!

Pros: The resort is beautiful with a lot of plants and trees. Rooms are very clean. Ours was located by the discotheque but in fact we were never disturbed by the music sound level. Beds are confortable. Free wifi was good in most of the resort. Staff very friendly for most of them. Very calm and beautiful spa, highly recommended. Cons: You might have to queue in the 4 most upscale restaurants, come early... or late in the evening. We missed the"orientation" at our late arrival and learned about some activities, in the theater, on our last day only :-( Drinks could be stronger. Upgrade to privileged if you can offer, but not really necessary.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
3
Value:
4
Trip purpose:

Business

Review of Catalonia Riviera Maya - All Inclusive

Reviewer score

3
5.01.0
Mai N.
Business
Vienna
Feb 18, 2015

It's ok. I won't be back.

Hotel is not impressive, old and average in everything.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Review of Catalonia Riviera Maya - All Inclusive

Reviewer score

5
5.01.0
Benjamin M.
Business
N/A
Jan 7, 2015

Great place for the whole family

Great trip as always, the staff is the best here, our 4th trip to the same hotel and we would/will go back again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Catalonia Riviera Maya - All Inclusive

Reviewer score

3
5.01.0
Carina B.
Business
chicago
Jan 5, 2015

NYE in Mexico

Overall we had a nice time but there are some things that management could do differently. First, the ala carte restaurants do not take reservations (unless you upgrade, such as purchasing a lobster for the steakhouse). This was often a headache especially for larger parties with wait times 1-2 hours and some restaurants "selling out". Second, the free wifi was spotting at best. Never got a connection in the room and it wasn't guaranteed in the lobby either. Three, there was no beach it pool side service. Not a deal breaker but would have been nice. The did put on a great show for NYE and while initially disappointed that only the buffet restaurants were open, they really went all out. The beach is pretty rocky but if you can get over that it was nice and refreshing - lots of fish to see while snorkeling.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
3
Value:
3
Trip purpose:

Business

Review of Catalonia Riviera Maya - All Inclusive

Reviewer score

3
5.01.0
Tanya C.
Business
Madison
Dec 29, 2014

Family trip

We have been to the hotel before... a lot has changed. Location is awesome and staff are wonderful. Rooms are exceptionally clean! International food and always enough for everyone.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Catalonia Riviera Maya - All Inclusive

Reviewer score

5
5.01.0
Ro Girl
Business
N/A
Dec 29, 2014

Awsome

Very nice hotel and location. Small, everything was close by, food is average, staff nice and friendly, beach is nice with plenty chairs and palapas, no need to reserve chairs on the beach early in the morning like other resorts we've been to. Very nice grounds, overall very beautiful. Advice: do not upgrade to privilege until you see your room, because it may be nice already. We upgraded to privilege suites, just to have another room for my sister in law, and the suites are absolute gorgeous!!!! Brand new remodeled and beautiful, you get a bedroom and a living room, and a huge balcony with bathtub. Kids club was great for my 2 yo, with 2 young teachers that were great and actually spoke English very well!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Get the transportation when you book your trip, because cab/taxi was 120 $ from the airport to the resort!!!( 50 min drive with cab).

Review of Catalonia Riviera Maya - All Inclusive

Reviewer score

3
5.01.0
Tanya C.
Business
Madison
Dec 16, 2014

Family trip

We have been to the hotel before... a lot has changed. Location is awesome and staff are wonderful. Rooms are exceptionally clean! International food and always enough for everyone.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Catalonia Riviera Maya - All Inclusive

Reviewer score

5
5.01.0
Baltimore Bartender
Business
Baltimore, MD
Nov 19, 2014

Great friendcation!

Great price, great location, great time! Hotel is located with a nice reef just offshore, marine life includes: eels, toad fish, puffers, lots of parrot fish, angel fish, sea snails, sea cucumbers, sea snakes, and barracuda. No need for snorkeling excursions. Hotel provides many activities throughout the day from archery, bike tours, volleyball, ping pong, water polo,etc. Food was decent at buffets, somewhat repetitive, but good enough. There are four a la carte restaurants included, number of visits is dependent on length of stay (we had four for a six night stay). The food there is great. There is also a snack bar/grill during the day by the pool. There is also a crepe bar and tapas bar that are included. We did not choose to upgrade to "privilege" level as we did not spend much time in room, and didn't think we missed out on anything. The hotel is located in puerto aventures which is a gated community that includes residential and hotels along with a marina that has shops and restaurants. That area is 10-15 minute walk and is very safe. The marina has an area to swim with dolphins and manatees. Did not participate, so can not comment on prices, but did view them one evening. All in all great vacation and great value.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

The a la carte restaurants are first come first serve so get there early

Review of Catalonia Riviera Maya - All Inclusive

Reviewer score

1
5.01.0
Upset vactioner
Business
DFW
Nov 17, 2014

STAY AWAY!!!

Me and my family of 8 stayed here. First upon arrival, the room that we booked and was guaranteed was not available. They proceeded to place me, my husband, and 2 children in a room with one bed. First the room was hotter on the inside than it was outside and the floor was wet due to so much humidity, we tried to turn on the ceiling fan and it shook so much it was about to fall off the wall. I called and complained 2x, 30 mintues apart from each other, and was told to just wait in the room. When I finally went to the front desk I was greeted by rude staff that told me to go back and wait in the room. Once someone finally showed up they procededed to "attempt and fix all the issues in the room as the popcorn on the ceiling was falling all over our bed and belongings. Again I went to the front desk and demanded a new room. They finally placed me in a room with 2 beds. The next morning I was called to be told that we needed to be out of the room by 11 due to that room being needed by other guests and that we could just leave all of our things at the front desk until our new room was available. At this point we were extremely upset, but they continued to show no sympathy and we were told that "its not their job to put theirself in our situation" and "no manager was availble to speak to us" and that there was nothing more they could do. While at the pool having a drink to calm down I overheard them introducing the general manager and ran him down with our complaints, he simply handed our situation off to someone else. To cut this horrible story short we were finally given a room but no sympathy from the staff, no apologies or reimbursements offered. Food sucked, they offer their special resaurants but they reach capacity at like 5pm and take no more reservations so you are forced to eat at the nasty buffet. STAY AWAY KEEP SEARCHING FOR BETTER!!!! WOULDNT STAY HERE IF THEY OFFERED FREE ROOMS!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Business

Review of Catalonia Riviera Maya - All Inclusive

Reviewer score

5
5.01.0
Carlitos5150
Business
New Jersey
Nov 14, 2014

Once again, PERFECT!!

Amenities, staff, food, everything is perfect. We are regular guests at this resort. It isthe best value in the Riviera Maya. Excellent accommodations and the staff is perfect. No complaints when staying here!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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