Rate and special offer based on Check-in: May 20, 2013 Check-out: May 23, 2013

Viva Wyndham Azteca Resort - All Inclusive - Playa del Carmen

3 stars
Paseo Xaman-ha, Lote Hotelero 8, Playa Del Carmen, 77710
Hotel Overview
Reviewer score
3.7
out of 5
81 reviews
Excellent hotel, so-so beach

We, two adults and a teenage boy, just came back from a week long vacation at Viva Wyndham Azteca.... See full review

  • etkatc1336
  • Aug 9, 2012
Great Time at the Viva Maya.

We had a great time. Perfect location on the beach. See full review

  • Renee G.
  • Aug 7, 2012
Viva Wyndham Resorts believes that a true vacation experience begins at the heart of the destination and Playacar boasts one of the most pristine beaches in the Mexican Caribbean. Here you will find Viva Wyndham Azteca, it is a 30,000-sq. Mts. resort, 100 mts. of beautiful white sandy beach with 270 rooms set in a lush tropical setting and a spirit of never ending fun thanks to a variety of activities and the chance tcomprehensive inclusive o know the true culture of Mexico. In the area, you will find the ruins of Tulum and innumerable ways to reach typical villages and beautiful beaches permitting both a relaxing, cultural and, of course, an unforgettable vcomprehensive comprehensive acation.

For those of you who love action, fresh air and excitement, Viva Wyndham Resorts is the perfect place with a whole selection of sports to choose from. Non-motorized sports including Windsurfing, Kayaking, Sailing, Boogie boards, Snorkeling equipment, Introductory dive lessons, Water polo, Water aerobics, Tennis (floodlight included), Bicycling, Volleyball, Weight room, Aerobics, Stretching , Bocce ball on the beach, Table tennis, Archery (at Viva Wyndham Maya)and Climbing wall (at Viva Wyndham Maya) are all available or cross the boundaries between two worlds, submerging into the peace, tranquility and indescribable beauty of the underwater kingdom with Viva Wyndham Diving. If you havent been diving before, you can take one of our beginners courses and be beneath the waves in no time at all or maybe you have experienced diving and would like to improve your PADI rating. Sports available at extra charge include fishing, golf at the 18 hole Playacar golf course, horseback riding nearby, water and land excursions.

Viva Wyndham Resorts is an all-inclusive chain of hotels which means that just about everything is included in your stay. As part of Viva Wyndham Resorts all-inclusive vacation package guests enjoy Accommodations, Full breakfast, lunch and dinner, Snacks 24 hours, Unlimited drinks, Cocktails and house wine, Bar 24 hrs, Room Service 24hrs, Beach bar, Tea time, Welcome cocktail, Unlimited non-motorized sports, Daily activities program with international entertainment staff, Games, Caribbean dances lessons, Cocktails and Mexican cuisine Lessons, Live music, Live nightly entertainment, Theme parties, Sport Bar, Weight room, Sauna, Jacuzzi, Steam bath and shower area, Childrens program from 4- 12 years, Junior program mini-disco, Chaise lounges and beach towels and Taxes and tips..

Viva Circus. Guests staying at Viva Wyndham Azteca can enjoy all facilities of Viva Wyndham Maya, including the fantastic Viva Circus: the new entertainment program with amazing acrobatic stunts, thrilling interactive trapeze lessons and astounding circus juggling and entertainment. Viva Wyndham Maya will continue to entertain its guests with a full line-up of circus performances and interactive stunts with trained professionals, further expanding its comprehensive all-inclusive entertainment offerings.
OPTIONAL PACKAGES:
Honeymoon Package: For a minimum of 4 days and 3 nights stay, your clients will be able to enjoy, at no additional charge the following package: Upgrade to a higher category room, based on hotel availability, a bottle of champagne / sparkling wine, a fruit basket, a hors dovres tray, a 7 x 4 picture, 2 t-shirts, plus our all inclusive package. Copy of the marriage certificate required upon check in.
- Packages Available with Extra Charge:
Wedding Package: Includes Civil Judge and all legal expenses (does not include legalization), Wedding cake for 10 persons, Bar for 10 guests, Decoration, Bride bouquet, Wedding coordinator, 10 pictures, and Music. The corkage is free of charge. You can ask about out others packages.
Also available Spa, Diving and Excursion packages.

Viva Wyndham Azteca Resort - All Inclusive - Playa del Carmen Rooms

Superior Ocean View
Guestrooms feature two queen size beds or one king size bed, central air conditioned, color satellite TV, telephone, bathroom with tub and shower, iron and iron board, separated vanity with hair dryer, french balcony, safe box, turn-down service, pillow selection and mini bar with soft drinks, juice and beer. Handicapped rooms with one queen sized bed and adjoining rooms available. Cribs upon request.
Superior Room
Guestrooms feature two queen size beds or one king size bed, central air conditioned, color satellite TV, telephone, bathroom with tub and shower, iron and iron board, separated vanity with hair dryer, french balcony, safe box, turn-down service, pillow selection and mini bar with soft drinks, juice and beer. Handicapped rooms with one queen sized bed and adjoining rooms available. Cribs upon request.
Family Room
The Family Room is two connecting rooms and now when guests book the room, kids 17 years of age and younger are permitted to stay in the connecting room allowing parents to be next to their children while still enjoying some privacy. Additionally, the Family Rooms now feature WII and XBOX games included in the all-inclusive price. There is a minimum occupancy of 2 adults and 2 kids in order to book these rooms.
Honeymoon Suite Oceanfront with Jacuzzi 456 SQ FT
The beautifully appointed rooms are larger than the Superior guest rooms and offer 456 square feet and modern décor, including marble floors, white and orange bedding and fabrics with contemporary yet rich wood furniture, an entryway with a seating area for two, a king size bed, a flat screen television built into the wall, an open Jacuzzi tub with marble and glass walls, and a separate vanity area.

Amenities

  • FREE parking
  • Pool
General
Concierge
Activities
Pool
Health club
Spa services
Dining
Restaurant
Room service
Services
Business center
Parking
FREE parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

20.6108 -87.0871
Area served
Playa del Carmen, Riveria Maya, Quinta Roo Mexico
Nearby airports
Cancun International Airport. 35 Milles.
Area description
In the Riviera Maya, at the Playacar complex, 2 miles from Playa del Carmen town, 35 miles from Cancun International Airport.

Dining

Don Diego
Mexican menu a la carte for dinner, reservations required.
Located at Viva Wyndham Maya
Portofino
Mediterranean restaurant a la Carte open for dinner, reservations required.
Located at Viva Wyndham Maya
Miramare
Pizza Pasta restaurant a la Carte open for dinner, reservations required.
Located at Viva Wyndham Maya
El Nopal
International buffet restaurant with theme dinners and diet corner open for breakfast, lunch and dinner.
Bamboo
Oriental restaurant a la Carte open for dinner, reservations required.
La Scala
Italian restaurant open for dinner only, a la carte, reservations required
Xul Ha
Mayan restaurant a la Carte open for dinner, reservations required.
Il Palco
Italian restaurant a la Carte open for dinner, reservations required.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

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Guest Reviews (81)

Ratings and reviews for Viva Wyndham Azteca Resort - All Inclusive - Playa del Carmen

Overall score

3.7 / 5
81 out of 81
Amenities:
3.9
Room cleanliness:
4.3
Hotel staff:
4.4
Room comfort:
3.7
Location:
4.5
Value:
4.1

85% would recommend to a friend.

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Review of Viva Wyndham Azteca Resort - All Inclusive - Playa del Carmen

Reviewer score

3
Jennifer wants to travel
Clovis, NM
Nov 11, 2012

not for snorkeling

Very close to the cruise ship port shopping. We enjoyed the bikes. Very disappointed in the snorkeling-there isn't any at the resort. We did like having a sister resort to have meals/entertainment. None of the other guests spoke English or Spanish. We felt isolated.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
4
Value:
2
Time-saving tip: In Hotel

The bike rental is included. Can explore and find shopping quickly.

Review of Viva Wyndham Azteca Resort - All Inclusive - Playa del Carmen

Reviewer score

5
etkatc1336
Miami, FL, USA
Aug 9, 2012

Excellent hotel, so-so beach

We, two adults and a teenage boy, just came back from a week long vacation at Viva Wyndham Azteca. I loved everything about the hotel but beach. I love long clean beaches with some corals for snorkeling but the beach at Viva was narrow and deep so if you want to be under a palapa, it's far away from the water and the beach strip that belongs to the hotel was small. There was some trash and seaweeds in the water, I guess because this location is pretty close to Playa del Carmen or maybe because of all the cruise ships going to Cozumel which is directly across. I've been to four different hotels in the Riviera Maya and this beach was the worst. The hotel itself was wonderful, impeccably clean with spacious rooms and the best service ever. The food wasn't the best nor was it the worst for all-inclusive. The set up of the hotel was good although there were 4-6 oceanfront rooms only and you couldn't see the beach from the pool which by the way was too small but we came there for the beach. The drinks were great if you knew what to ask for. They have brand name liquor but you have to ask for it specifically. The best of all were the staff! Nobody would walk by without saying something nice to you always with a smile. All our requests, such as change of rooms (we didn't like our first room because of the connecting door to the other room you could hear your neighbors) or our old mattress which was replaced immediately. We just loved the diversity of guests at the hotel, we met very nice people from all over Europe and Canada although there were very few Americans. The animacion team was excellent with never ending activities throughout the day and pretty good shows at night. All in all, we had a great time and would go to this hotel again in the future if the price were right.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Sightseeing tip: Short drive from hotel

Hidden Worlds is the best and very affordable way to experience zip lines, cenotes, beautiful caves and the world's first zip line roller coaster "Avatar". It was our third trip to Hidden Worlds and I would go there again without doubt!

Review of Viva Wyndham Azteca Resort - All Inclusive - Playa del Carmen

Reviewer score

5
Renee G.
Texas
Aug 7, 2012

Great family vacation.

Great beach location. Excellent staff. Lots of fun. Can't wait to go back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Viva Wyndham Azteca Resort - All Inclusive - Playa del Carmen

Reviewer score

5
Renee G.
Texas
Aug 7, 2012

Great Time at the Viva Maya.

We had a great time. Perfect location on the beach.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Viva Wyndham Azteca Resort - All Inclusive - Playa del Carmen

Reviewer score

4
just me two
California
Aug 6, 2012

Family trip

Awesome trip. Great hotel. Very friendly staff. White powder sand. Inside Playacar gated community. Good food, both buffet and restaurants. Kids had a wonderful time. Approximately 1 mile from downtown Playa del Carmen. Would definitely return.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
5
Review of Viva Wyndham Azteca Resort - All Inclusive - Playa del Carmen

Reviewer score

3
D Ramirez Family
Atlanta Ga
Aug 5, 2012

Our family vacation 2012

Staff was really nice and helpful. The room allways had a nice final touch. The food was average, good options on buffet but very similar every day, if you are staying more than 5 days, you'll memorize their menu. We really enjoyed the " tacos al pastor". Their dinner reservation are worth it, but they are very limited, they need to extend their room capacity to make shure everyone takes advantage of them.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
2
Dining tip: In Hotel

Make reservations as soon as you get there. Be on time or they will cancell.

Review of Viva Wyndham Azteca Resort - All Inclusive - Playa del Carmen

Reviewer score

4
The Party Rock Crew
Vallejo, Calfornia
Aug 4, 2012

Awesome summer vacation!

20 of us stayed at this resort. 8 of us have stayed here three other times. We keep coming back because of the location, staff, and comfort. The resort is located where you can enjoy privacy, yet close enough to the shopping area. All the comforts you are looking for in an ideal vacation is right in the resort. Sight-seeing and shopping would be the only reason to leave. Last but not least is the staff. We have been fortunate to meet such hard working and cheerful people who go the extra mile to keep us happy. We obviously have our favorites, but overall they were all superb! We were told that they will be renovating and upgrading their rooms and facilities this coming winter. We can't wait to come back and see their improvements

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

Take advantage of the theme restaurants. the key is to book them as soon as you check in to ensure availability. Although tips are already included, a dollar or two to your bartender, waiter, and room attendant goes a long ways and is greatly appreciated. You"ll see! Lastly, smile and be friendly. They like that too!

Review of Viva Wyndham Azteca Resort - All Inclusive - Playa del Carmen

Reviewer score

3
claret
chicago ill
Aug 2, 2012

overall good for the price

The food is too greasy especially at the snack area. The buffet was average maybe reconsider not frying too much but maybe grilling the fish and chicken and beef. My respect for the staff they are hard working people that make yu feel at home. Are willing to go out of thier way for you.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
3
Value:
3
Sightseeing tip: Short walk from hotel

Instead of you going with the diffrent tour companies you are able to take a air-conditined bus called ADO in town right off the main strip of shopping across from Mc Donalds and pay fourteen dollars average for adults and visit all the parks such as ruins and xcaret same thing for airport shuttle we payed $90us to expensive just one way and then took the bus going back only paid $13.00 per person

Review of Viva Wyndham Azteca Resort - All Inclusive - Playa del Carmen

Reviewer score

5
BeachBum21
New York,NY
Jul 21, 2012

Great family resort!!!!

The beach is fantastic, you couldn't ask for anything better. The staff was amazing. The front desk manager named Elisa was extremely accomodating. The animation staff was great especially the bold male lead dancer whose name I believe is "Pietro". The food was good for the price my only complaint was that there was no place to get a rib-eye steak. Overall it was a great vacation!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Not Applicable

Trip to Xel-Ha, don't purchase your tickets online wait tll you arrive to the hotel, the reps will have more promotions.

Review of Viva Wyndham Azteca Resort - All Inclusive - Playa del Carmen

Reviewer score

4
Tequila Willy
Portland, oregon
Jul 12, 2012

Great family vacation

We really enjoyed our stay! Great location, beautiful beaches!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
5
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