Rate and special offer based on Check-in: Jun 1, 2013 Check-out: Jun 2, 2013

Valentin Imperial Maya- Adults Only All Inclusive

5 stars
Carretera Chetumal Puerto Juarez, KM 311 +500, Playa del Carmen, 77710
Hotel Overview
Reviewer score
4.5
out of 5
535 reviews
Awesome!!!

Very Clean, friendly staff, the food was great, and lots of choices! The pool was our choice of... See full review

  • Wickinthewax
  • May 8, 2013
Our Honeymoon Review!

My Wife & I could not have chosen a better place to celebrate our honeymoon! Service was top of the... See full review

  • Will I amm
  • May 5, 2013
Secluded Riviera Maya adults-only, all-inclusive resort on the ocean
Valentin Imperial Maya is located on Playa del Secreto (The Secret Beach), a secluded half-mile strip of white sand in Riviera Maya. This adults-only, five-star paradise boasts two swimming pools, direct access to the ocean, nine restaurants and eleven bars. It is away from the bustle of Cancun. The exclusive concierge corner offers guests the convenience of planned excursions -- from private airport transportation to romantic dinners on the beach. The resort also specializes in legal and spiritual wedding ceremonies and packages.
Highlights:
  • Adults-only
  • Secluded beach location
  • Varied selection of bars and restaurants
  • Concierge to plan excursions
Rooms:

This is the first Valentin hotel outside of Europe. The resort mirrors its surroundings with Mexican hacienda-style architecture, elaborate marbled-tiled floors and neutral, muted accent colors. The resort houses a variety of spacious suites, many with with hydromassage bathtubs or Jacuzzis. The cheery rooms have either king-sized beds or two double beds.  All rooms have private mini-bars and free high-speed Internet access.

Dining:

There are nine restaurants at the hotel, and they are first-come, first-served with no reservations. Different restaurants and meal times have different dress codes ranging from resort casual to casual formal. Restaurant choices include Italian, French, international, Japanese, Mexican and steak.

Recreation:

During the day, hit the high seas with complimentary snorkeling gear or, for a fee, schedule a relaxing day at the spa. Choose from a selection of massages including Swedish, aromatherapy, hot stone or deep tissue. The concierge can help you schedule off-site activities and airport pick-up and drop-off if desired.

 

 

Transportation:
  • Cancun International Airport (31 minutes)
Attractions:
  • Playa del Carmen (15.4 mi/ 24.8 km)
  • Xcaret (20.4 mi/ 32.8 km)
  • Cancun (30.4 mi/ 49 km)
  • Mayan ruins at Tulum (54.1mi/ 87.1 km)
Business:
  • 13,900 square feet of facility meeting space
  • Business center featuring computers, software, access, printing, copying and faxing
  • Free high-speed Internet access in rooms and in the lobby
  • Specialized event concierge

Valentin Imperial Maya- Adults Only All Inclusive Rooms

Valentin Privilege Package ($)
FEATURES
-Private check-in and check-out at the Valentin Privilege Club. -Pre Arrival Concierge services at privilege1.vim@valentinmaya.com -Early check-in and late check-out (subject to availability). -Daily newspaper room delivery. -Fruit platter & petits fours. -In room fresh flowers. -Bottle of sparkling wine in room upon arrival. -Tailored Minibar -Beach bag -Restaurant reservations -Lobster included at sea food restaurant. -Reserved chairs at Pool or Beach Area -Exclusive access to privilege lounge (7:00 am - 11:00pm) with: -WiFi service -Concierge service -Ultra premium bar service -Snacks at Privilege Club (5:00 pm - 7:00pm)
Deluxe Junior Suites
516 Sq Ft. Jr. Suites with pool or garden view and balcony or terrace. 17 Deluxe Ocean View Jr. Suites available. The majority of the Deluxe Junior Suites are located in buildings 3, 4 and 5 with a few scattered in buildings 1 and 2. Deluxe Junior suites are equipped with either two double beds or one king. These rooms are perfect for friends/family because there is total privacy between the bedroom and bathroom. Handicap rooms available. -King size or 2 Double beds -Hydro massage bathtub -Single vanity -3 handicapped rooms available
Silver Junior Suites
516 Sq Ft. Jr. Suites with pool or garden view and balcony or terrace. The Silver room category is the closest to the main lobby bar & restaurants. All Silver junior suites are equipped with one king bed and offer a romantic ambiance with a double jacuzzi that separates the bedroom from bathroom. A beautifully appointed junior suite for guests who want to be close to the restaurants, Lobby and pool. No double beds or handicap rooms in this category.
-King-size bed only -Jacuzzi for two -Open Bathroom Concept -Double vanities
Golden Jr Suites
656 Sq Ft. Junior Suites overlook the pool and have balconies. Located in buildings 6, 7, and 8, these large Golden Junior Suites offer two double beds or one king on the second floor. All thirds floor rooms are available with King bed only. An oval double jacuzzi separates the bedroom from bathroom (with bidet). Large sitting area with 2nd TV makes one feel at home. These ideally situated suites have a pool view, but also overlook a lagoon bounding with birds and nature. Perfect for the person who likes to have a coffee or drinks on the balcony and enjoy the sounds and sights of the resort. No handicap rooms in this category.
-King bed or 2 double beds on 2nd floor, King beds on 3rd floor. -Jacuzzi for two -Double vanities -Separate toilet with bidet -Division between living room and bedroom and closed bathroom on 2nd floor -2 Satellite TVs, (1 LCD) -Pillow Menu
Golden Swim-Up Jr. Suites
656 Sq Ft. Junior Suites with oversized terrace that faces the pool. Located in buildings 6, 7 and 8. These large Golden Jr. Suite Privilege, are on the ground floor and offer two doubles or one king bed. An oval double jacuzzi separates the bedroom from the bathroom. Large sitting area with 2nd TV makes one feel at home. These ideally situated suites are directly in front of a pool with only a patio, a patch of grass and two chaise lounges separating the suite from the welcoming water. Perfect for the guest who wants to feel as if the pool is an extension of their suite. -King size or 2 Double beds -Jacuzzi for two -Double vanities -2 Satellite TVs, (1 LCD) -Division between living room and bedroom and closed bathroom -Furnished (2 lounge chairs) terrace -Direct access to the swim-up pool from terrace garden -Pillow Menu -3 Handicapped rooms available
Jacuzzi Honeymoon Junior Suite with Private Balcony
624 Sq Ft.All Jr Suites have oversized jacuzzi, balcony or terrace. Enjoy an oceanfront location directly on the beach, but the view of the ocean may be obstructed by vegetation and is not guaranteed. Located in building 9-14, these Junior Suites are equipped with one king bed. The ultimate in romance is incorporated by a huge tile jacuzzi in the corner of the suite that may be accessed from either the terrace/balcony or the bathroom. Bathroom has a separate toilet area with a bidet for total privacy. Perfect for the guests looking to spend a lot of time enjoying their suite and those who do not want to walk to the beach. No double beds or handicap rooms in this category. -King bed only -Double vanities -Super sized Jacuzzi with panoramic mirror windows and direct access to terrace or balcony -Separate shower cabin with Rain Shower -LCD Satellite Television
One Bedroom Diamond Suite Privilege (Privilege Package Included)
1.032 Sq Ft. Large suites provide a separate living room and a roof terrace. Located in buildings 1 - 8, these corner units provide the best views of the Caribbean and the resort. All Diamond Suites have King bed only and feature a double Jacuzzi in the bathroom. Living room features a second TV. Perfect for the guest looking for that extra space, service and personal attention. Privilege amenities are included. No double beds or Handicap rooms in this category.
King size bed Separate living room Sofa bed in living room Private and furnished terrace. Jacuzzi in bathroom DVD player with Dolby Surround System Privilege amenities included
Standard features for all room categories
-Private furnished terrace or balcony -Full marble bathrooms -Separate shower cabin -Separate Toilet -Vanity mirror -Hair dryer & Scale -Bathrobes (& Slippers upon request) -Phone in bathroom -Satellite TV -DVD player -Air Conditioning with in-room climate control & Ceiling fan -Radio/Alarm Clock with I-Pod dock -Direct dial telephone with voice mail -Free High speed Internet connection -Electronic in-room safe (laptop size) -Coffee/tea maker set -Mini bar -Iron & Ironing board -Turn down service -Umbrella

Amenities

  • Wireless internet
  • FREE parking
  • Outdoor pool
General
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Health club
Spa services
Game room
Tennis
Dining
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
Safe deposit box
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
Wireless internet
Parking
FREE parking
Accessibility
Handicapped rooms/facilities

Recommendations for you

Customers who viewed Valentin Imperial Maya- Adults Only All Inclusive also booked these hotels.

Reviewer score 4.8 out of 5
Reviewer score 3.8 out of 5

Hotel Map

20.77 -86.951
Area served
Playa Del Carmen
Nearby airports
Cancun International Airport
Area description
Resort is located 25 minutes from International Cancun Airport, 30 minutes frome Cancun and 20 minutes from Playa del Carmen.

Dining

Mar y Tierra
Beach restaurant offering A la Carte Breakfast from 10AM until noon; buffet lunch from Noon until 5PM.
Taman Sari
Indonesian Restaurant open from 6 - 10:30 PM. Resort evening casual: Dress shorts or dress pants for men. Shirts with sleeves. Casual shoes or elegant sandals must be worn.
Le Marche
Main buffet restaurant, international cuisine serves breakfast from 7 - 11 am ; Lunch from noon until 6pm (a la carte service from 4-6PM). Resort casual: dress shorts or jeans. Swimwear must be dry and covered. No bare feet.
Il Olivo
Italian restaurant open from 6 - 10:30 PM. Resort evening casual: Dress shorts or dress pants for men. Shirts with sleeves. Casual shoes or elegant sandals must be worn.
L'Alsace
French Restaurant open from 6 - 10:30 PM. Casual formal. For men: long pants, collar shirts and dress shoes. For women: blouses, skirts, slacks or dresses, dress shoes.
Ginger
Japanese Restaurant open from 6 - 10:30 PM. Resort evening casual: Dress shorts or dress pants for men. Shirts with sleeves. Casual shoes or elegant sandals must be worn.
La Hacienda
Mexican Restaurant open from 6 - 10:30 PM. Resort evening casual: Dress shorts or dress pants for men. Shirts with sleeves. Casual shoes or elegant sandals must be worn.
Tierra
Steak House Grill open from 6 - 10:30 PM. Resort evening casual: Dress shorts or dress pants for men. Shirts with sleeves. Casual shoes or elegant sandals must be worn.
Mar
Open from 6 - 10:30 PM. Resort evening casual: Dress shorts or dress pants for men. Shirts with sleeves. Casual shoes or elegant sandals must be worn.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (535)

Ratings and reviews for Valentin Imperial Maya- Adults Only All Inclusive

Overall score

4.5 / 5
535 out of 535
Amenities:
4.5
Room cleanliness:
4.7
Hotel staff:
4.6
Room comfort:
4.6
Location:
4.5
Value:
4.5

94% would recommend to a friend.

Sort by:
Review this hotel
Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

5
Wickinthewax
Duluth, MN
May 8, 2013

Awesome!!!

Very Clean, friendly staff, the food was great, and lots of choices! The pool was our choice of places to lounge. There is as little or as much as you want to do on a vacation here!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

The Indonesian was our last choice and turned out to be the best food! Check it out first!

Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

3
Esther Baralt
Miami
May 8, 2013

Not a 5 star hotel

It is advertised as a 5 star but in reality you do not get 5 star unless you take the privilege package they offer. There was only beer in the room, nothing to eat from 4 to 6pm after they close lunch and get ready for dinner. You have to go to your room and order food from there (what about if you are at the pool or somewhere else?) Some restaurants had a 50 min waiting time to eat (unacceptable). the chairs at the pool were in the sun, no shade! and you cannot used the beds by the pool or the beach unless you are privelege, also only privilege have acces to the teppanyaki tables at the japannesse restaurant. the botton part of my swimsute was stolen from the balcony!! No entertainment in the pool

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
1
Location:
3
Value:
3
Entertainment tip: Short drive from hotel

Playa del carmen 5ta avenida

Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

5
Will I amm
Kansas City Kansas
May 5, 2013

Our Honeymoon Review!

My Wife & I could not have chosen a better place to celebrate our honeymoon! Service was top of the line, food was very good with many different options to choose from. Drinks are great & every one that we met was friendly, talkative, & happy with this resort. After our wedding, all we wanted was a beautiful relaxing vacation & at Valentin you never need to leave cause there is always fun activities & shows going on while laying back & relaxing. Also, for those of you who want excursions Valentin is located by many different areas for fun excursions. We plan to come back in a couple of years with friends & family & try a few excursions which we heard from other couple where fun!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Sightseeing tip: Short walk from hotel

The pool parties are a ton of fun but don't forget to visit the beach often cause the sand is soft & white & the ocean is clear & amazing!

Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

5
Doc1k
Where else but New York
May 2, 2013

Second time is a charm

My first visit was in 2011 and my expectations were high.My concern was that resort would slack service and comfort as the years passed. Although things have changed, I was pleased that it was in a positive way. Had a great time.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

5
Gina the Diva
Highlands Ranch, CO.
May 2, 2013

Wonder resort to spend a week in Mexico!!!

Everything about The Valentin Imperial Maya far exceeds expectations...the food, the staff, the rooms, the property, the pools and the beaches are all the best and very well kept and beautiful!!!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Go early for dinner around 6:00 or later around 8:30

Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

3
Christine and Tom
Roseville, CA
May 1, 2013

Rooms stink of mildew and mold!

The grounds are lovely. The entertainment and after dinner experience it above average. The food is just okay during the day - only buffet available for lunch and dinner. The dinners are better, we liked Gingers (asian) and the French the best. The pool is pretty to look at but for a resort this new it is in rather bad repair. Loose tiles, very dirty, probably oil from sun block but nontheless I fell twice (pre-tequila) on the pool steps. Generally the staff was okay, nothing special and in no hurry to fix the fact that our room smelled like mold and mildew. After 2 hours of talk and complaints they finally moved us to another room and guess what? Same terrible smell. We moved again the next morning to another room in building 8 and it was fine, but a long walk from there to the pool, lobby, and restraunts. Probably wouldn't go back here.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
4
Room comfort:
1
Location:
4
Value:
2
Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

5
LOU VIG
CORAL SPRINGS, FL
May 1, 2013

VACATION COUPLE

ONE OF THE BEST. GREAT BEING WITH OUT KIDS. GOOD FOOD & ENTERTAINMENT.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

5
The Magistrator
Winchester, VA
May 1, 2013

Great service in a clean, classy resort

This resort was perfect for adult couples just looking for a romantic getaway. It had beach bars which were great during the day and also at night when opened for dancing. I also enjoyed their cigar bar. The restaurants were diverse and had great food. The concierge was available during extended hours. Make sure to bring long pants for dinner as most restaurants have a dress code. And don't wait to buy sunscreen at the resort as we ended up having to pay like $20 for that.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

4
Big Ten Grads
Midwest
Apr 30, 2013

Very Good Adults-Only All Inclusve

We have never stayed at the Valentin but have stayed at many others in Riviera Maya. We are a couple in our 40s and usually go with another couple in their 40s. All of the places have pros and cons depending on what you like, but the Valentin was right there with Secrets Maroma Beach and Iberostar Grand Paraiso. The property is large with a huge pool, beach area, lots of bars and restaurants. Food was good not great but none of these places are 5 star restaurants. Entertainment was fine but they have a big courtyard vs a room in a building. The price was right so we tried it and were happy. When we go back it will be on the list to go back to.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Review of Valentin Imperial Maya- Adults Only All Inclusive

Reviewer score

5
The 30 Something Girls
Chicago, IL
Apr 30, 2013

Superbly relaxing

This was *by far* the best all-inclusive we have stayed at (and we have stayed at quite a few). The resort was absolutely lovely, the food was fantastic and the staff was friendly and attentive. We look forward to a return visit to the Valentin Imperial Maya in the future.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Back to menu Return to top