Rate and special offer based on Check-in: Mar 2, 2016 Check-out: Mar 3, 2016

Illusion Boutique Hotel By Xperience Hotels - Adults only

3 stars
View map of Calle 8 Norte, entre 5ta Ave y ZFM Lote 10, Playa del Carmen, 77710

Hotel Overview

Reviewer score
4.3
out of 5
16 reviews
great hotel

the hotel is great. location is perfect, hotel is very clean , staff is nice, walking distance to... See full review

  • ernesto b.
  • Jan 5, 2015
pleasantly Suprised

It was great! we will tell friends and family and will return, the staff especially the front desk... See full review

  • Grandma Ruth
  • May 22, 2014
The Illusion Boutique Hotel ; is a small Hotel with perfect blend of elegance and tropical with a great-personalized service and attention to details. A perfect blend of elegance and tropical freshness with a fusion of Asian/Italian decor and architectural style.
This five stories Hotel offer 41 well-designed and spacious bedrooms with marble flooring plus balconies or terraces, with Fifth Avenue, Atrium patio, or ocean views. FREE WIFI available.

A roof top fresh water swimming pool and sunbathing area overlooking the blue turquoise sea waters, a pool side bar, panoramic Elevator and health spa with interior and outdoor massage parlor are just a few amenities that you will find in our Hotel. For your additional convenience on the hotel premises you will find a Money Exchange, PADI certified dive shop. Roomy and Elegance is what you will find entering our bedrooms, each one with a different flair in the decoration. Marble bathrooms with the precious regional Ticul sink top and high quality toiletries. strong

Hotel amenities:
-Outdoor pool
-FREE wireless Internet access
-Currency exchange
-Dry cleaning service
-Poolside bar
-Panoramic Elevator
-SPA
-Express check In/Out.

Hotel Map

20.6255 -87.0726
Area served
Playa del Carmen, Cozumel, Isla Mujeres, Cancun, Xcaret, Xplor, Xelha, Tulum, Puerto Aventuras, Playacar.
Nearby airports
Cancun International Airport (CUN): Approximate driving time is 45 minutes.
Area description
Located in the heart of the cosmopolitan Playa del Carmen, at the intersection of the famous "Quinta Avenida" Fifth Avenue and 8th Street North, both a packed with upscale fashionable stores, boutiques, cafes and restaurants bars. * A few yards from the pristine sand beach and turquoise sea waters. * In the entertainment district. * Full-service health spa in walking distance. * Close to Banks and ATM machines. * Nearby the most popular walking shopping street "5th Avenue".

Hotel Policies

Check-in:
1:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

Ratings and reviews for Illusion Boutique Hotel By Xperience Hotels - Adults only

Overall score

4.3 / 5
5.01.0
16 out of 16
Amenities:
3.8
Cleanliness:
4.6
Hotel staff:
4.8
Comfort:
4.2
Location:
4.9
Value:
4.5

100% would recommend to a friend.

Sort by:
Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

5
5.01.0
ernesto b.
Couples
N/A
Jan 5, 2015

great hotel

the hotel is great. location is perfect, hotel is very clean , staff is nice, walking distance to the beach, and price is great. i booked it with discount promotions the site had so i got a bargain price

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

5
5.01.0
Grandma Ruth
Couples
Indianola Iowa
May 22, 2014

pleasantly Suprised

It was great! we will tell friends and family and will return, the staff especially the front desk staff were Amazing, very friendly and helpful

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Entertainment tip: Short walk from hotel

5th Avenue was 1/2 block away, shops, resturants, and bars it was great! and 1/2 block the other way and you are on the beach!

Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

4
5.01.0
HHHHH
philadelphia, pa
Mar 25, 2014

vacation with partner

Great location -1/2 block from the beach & 1/2 block from 5th, where restaurants & stores etc are located. 1 block from Taxi stand & a few blocks form the ferry. Clean. Adults only, too, if you are looking to stay away from the family/children energy...lol. The only problem with this trip was that i wish Cheap Tickets had something set up to keep up with hotel "news", because there was construction next to & across the street from the hotel. Lying out on the roof next to the pool was not the quietest during the week due to this...but we had the beach to go to. Also, the "roof" bar next to the pool was NEVER open, but again, we did not want to sit around the hotel all of the time...

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

3
5.01.0
Yia yia
Couples
Kansas
Mar 15, 2014

Construction

Location is everything and this hotel has it, the staff was helpful and polite. The beach accommodations were not good but this was someone else problem. Breakfast is not for the meat and eggs person. We will return because of the location only after the nearby construction is complete.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Couples

Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

4
5.01.0
mexico sun lover
Family
Milwaukee
Apr 6, 2013

close to beach & 5th Ave.

My family of 4 stayed one weak. It was a great location. Plan to pay more for everything if you book in downtown Playa Del Carmen; it caters to Europeans and the wealthy. Great place to people watch. Bring your 4 inch heels and a thong bikini! If you want to shop, and have money to blow this is the place.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Family

Money-saving tip: Short walk from hotel

Buy your own beer and wine at Walmart. Ice can be brought each day at store next to hotel for $2. Buying drinks out is very costly.

Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

3
5.01.0
passion pants
Couples
up state n. y.
Mar 21, 2013

good hotel for the price

my wife and i just returned from an all inclusive for 10 days and then went to illusions for five days ; for the most part it was nice - some hidden fees like room deposit of 50.00 dollars which they should state on there web site and the chairs at the resorts that are offered require a minimum spending fee of 20.00 per day in food or drink in exchange for use of them ; also there are bikes at the hotel but a fee not included in pricing ; rooms are very clean and the breakfast is nice staff is nice also- beds are very hard - could be alot soffter! we would recommend this hotel to others - also very close to beach

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Couples

Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

5
5.01.0
Traveling Tom
Single
Charlotte, NC
Oct 8, 2012

Friendly staff in convenient location for walking

My 2nd time staying in this hotel. Really enjoyed the location and the staff is very attentive, friendly, and accomodating. 24 hour security as well. Steps to the beach and excellent beach clubs, as well as all the shops & restaurants on 5th Ave. Also, if you take the nice $9 ADA bus from the airport, you can walk the 5 blocks to the hotel from bus station easily, then just cab back to the airport on your return.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Single

Dining tip: Short walk from hotel

Highly recommend many restaurants off the streets running from 5th Ave, and also on 10th Ave... explore.

Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

5
5.01.0
poppi
Friends
puebla , mexico
Jul 16, 2012

excellent

The staff helped in everything and the location was excellent when you are a fan from the 5 da avenida.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Friends

Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

5
5.01.0
Traveling Tom
Single
Charlotte, NC
Jun 11, 2012

Wonderful Staff in a great location for walking everywhere

Will definitely stay at this hotel again. Staff is amazing, all extremely friendly, and very attentive. Hotel is very clean and tidy, right near the middle of town & right off beach. Very secure as someone always at the desk when I entered even late night. Open air area in middle of hotel to sky and the roof, where a small wade pool and lounge chairs await. Opt for the contential breakfast that comes w/ juice, coffee, tea yogarts w/ topings, and attendents served fruit in a canister w/ bread and/or pastry on individual trays.. hearty enough to begin the day. Was surprised to return to my room one day and find it decorated w/ ballons all about my bed for my birthday. This hotel values their guest and it shows. Can't wait to return.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Single

Entertainment tip: Short walk from hotel

Hit the side streets as much there as well as was surprised to find so many places on those streets as well. Some open after midnight when the main Fifth Ave. starts to get deserted.

Review of Illusion Boutique Hotel By Xperience Hotels - Adults only

Reviewer score

4
5.01.0
Don Roberto
Couples
Michigan, USA
Mar 30, 2012

Illusions Boutique Hotel

Fantastic location--steps away from the tacky restaurants and souvenir shops on Fifth Avenue and half a block from a great beach. The staff tries very hard to please, and usually does. Otherwise, this hotel is about on par with a decent, $60-a-night Best Western or La Quinta just off some interstate. The continental breakfast that came with our package consisted of toast, fruit, cereal and pound cake, and was disappointing. Contrary to advertising, the hotel does allow children and does not have its own beach club. Instead, it gives vouchers for the Mosquito Beach Hotel beach club, which is at the end of the block and is quite posh.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Couples

Dining tip: Short walk from hotel

Try Babe's, a Thai noodle place on 10th St. Further afield, we like Alux--so-so food, but a great setting--and La Cueva del Chango. The Chango has moved on, but the ambience is nice and the food is good.

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