Grand Riviera Princess All Suites Resort and Spa All Inclusive

Beautiful large hotel. The grounds were immaculate and so were the rooms. We were in the platinum area ad the pool was great. The staff was not as friendly as other resorts we have gone to. Overall great experience!

This was a great resort. We just got back on 2/8/2013. We stayed in the Platinum section of the resort. IT IS WORTH THE MONEY. We have our own private check-in that lasted only 5 mins. We have a separate private lounge with snacks, water bottles, internet, dvds, private concierge (who will make all restaurant reservations for you). The room was right by the beach (platinum only). Since the resort is really big, it takes about 10 mins to go from the front lobby to our room. (or you can wait for the little golf cart which transports every 15 mins). There were many restaurants and we tried them all except for the Italian. Honestly, they were all just fine, nothing great, nothing bad. Platinum guests have their own separate section on the beach but both areas have waiters taking your drink order and bring the drinks to you (or you can walk 30 seconds to the bar, which is also on the beach). Daytimes they had a beach barbeque, which hamburgers (NEVER got sick- very good), hot dogs (NEVER got sick - very good), chips, salsa, quacamole, paella, etc. Of course, the rooms would smell damp because it is very humid. However, they give you complimentary incense (not sure if this is only for platinum guests). They always restock the fridge with pepsi, diet pepsi, 7up, club soda, orange drink and of course, water bottles. They give complimentary scotch, vodka, and rum bottles and will restock if you use them. We didnt use them and took them back hoe with us :) The beach was wonderful. Yes, there are some rocks along the shore but it is not as bad as some reviews state. The water - BEAUTIFUL - no seaweed. The sand - white and soft. The ONLY drawback about the beach is the vendors selling beach massages, sunglasses, etc (not employed by the hotel). But listen, it's no big deal - just tell them no. Also, they are NOT aligned along the entire beach - rather, only a small portion. After 7 day, however, it can get a little annoying. That is the only reason why i gave this hotel 4/5 stars. I WILL GO THERE AGAIN AND WILL REFER FRIENDS THERE FOR SURE, BUT I NATURALLY DONT CHOOSE THE SAME RESORT JUST TO TRY SOMEPLACE NEW. HOPE THIS REVIEW WAS HELPFUL

It is a great hotel... good food, good beverage... the only downside is that the night restaurants were full al the time you have to do the reservation with 3 days of anticipation.... the rest of the hotel perfect... very beutiful place...

This is my third time to Playa Del Carmen, and the third different resort. We stayed in the Villas and the room was awesome! The room was big, great views, nice jacuzzi tub and outdoor shower. The Grounds are beautiful and well maintained. The pools are big, with lots of swim up bars and activities. The food was pretty typical of an all inclusive resort. Lots to choose from in the buffet, and most of it was ok to good. None of the food at the buffet was great, but its about what I expected. We went to two of the a la carte restarants (Miso and LeFleur). At Miso we were at the hibachi area, and it was good. LeFleur was their international restaurant. My wifes food was really good and mine was ok. Again, overall, about what I expected from resort food. There is always a place to get something to eat or drink. The drinks were typically very good. The drinks were definitely not watered down and there was never a line to get drinks. Snack foods were also pretty good. I love guacamole, and it was served everywhere. Nachos, burgers and dogs can be found just about any time. The coffee was not good, but the cappuccinos were great. Staff at the resort are very friendly and helpful. The night life is better than some of the places we have stayed, but not as good as others. The beach is crowded and a little rocky in the water. If you pay extra money, you can go to a roped off area where they will wait on you and not nearly as crowded. When we go back to Playa, I will probably stay somewhere else. We spent a lot of time in Playa, and taxi's start to add up, It costs around $20 each way to get to town. I think we will probably stay as close to town as possible or possibly rent a condo off of 5th Ave next time. If you are looking for a relaxing vacation at a resort with great staff, Princess is a nice choice. It was probably the most beautiful resort I have ever stayed at and the staff was really great. I love the town of Playa and we spent a lot of time off the resort. We did Xel Ha and Explore. We tooled around Playa both day and night. Ate some wonderful food at a lot of different restaurants in Playa. Great vacation and can't wait to go back.

This hotel is a great place to spend a family vacation. We stayed with another family in the same resort and it was a blast for the kids. When kids are happy and have something to do parents can relax. The platinum upgrade was worth it because of the location (next to the beach), always having available spots on the beach, premium drinks, priority a-la carte restaurant reservations.

The hotel was exceptional. Great value. I will definitely return again. The only thing is in the Villa section has a private pool area which gets busy and has limited space. We found ourselves staying by the public pools half the trip.

we had o.k. time.the water is beautiful,but a lot of rocks.need special shoes.

We stayed in Grand Riviera Princess from 10/20/2012-10/26/2012. We were with 2 kids: 2 y.o and 7 y.o. We had an amazing time there. The food was good. Ocean was warm but water in the pool was a little chilly. We will definitely go there again.

We could not have asked for a better resort to vacation at! Staff was wonderful. Always happy and so friendly! Not one complaint about the whole stay!

This was our third time at ths resort. First time i styed in swim up suite and the 2nd and 3rd Platinum with ocean view. Platinum is the way to go to get the best service including bed made and towels changed twice a day, free room service, a la carte lunches, easy reservations in platinum lounge for a la carte full service restaurants slippers, a bath robe, 3 bottles of liquor and refrigerator stock up each day. Its so worth the upgrade. Got towel art everyday and some amazing ones at that. Beach is beautifil, pools a little cool but ths resort is spotless, safe and clean and service is excellent. The shuttle company was Grey line and they were excellent also. Got a rose and water and could make a free call to the states. Will return again! And Flying nonstop is the way to go!