Rate and special offer based on Check-in: May 24, 2013 Check-out: May 26, 2013

Eurostars Hacienda Vista Real - Playa del Carmen

3 stars
Paseo Xaman-HA, Ret. 3 Lotes 12 y 13, Villas Pakal, Playa Del Carmen, 77710
Hotel Overview
Reviewer score
3.9
out of 5
54 reviews
Pleasant stay

Very good place to stay for your vacation if you are looking to get out of the crowded area and... See full review

  • Andres the explorer
  • Feb 27, 2013
Great Hotel, Great Experience

Booked online, mainly due to reviews which were probably under rated. Hotel was immaculately clean... See full review

  • Stevie V
  • May 21, 2012
Hotel Eurostars Hacienda Vista Real Hotel has 77 rooms and suites with an incomparable view of the amazing golf course, which was designed by Robert Von Hague. All rooms and suites in this hotel are finely furnished and decorated. Each Suite offers Jacuzzi (under availability), central air conditioning, satellite TV and telephone. Finishing details tastefully combine wood, marble and granite, creating an irresistible atmosphere of tranquility and comfort.

We offer the following services:pool bar, Iguana Grill, wireless Internet access in lobby (complimentary),tours($) and activities ($), laundry ($).

Iguana Grill ($) open from 10:30am - 3:00pm serving snacks.

Eurostars Hacienda Vista Real - Playa del Carmen Rooms

Royal Suite with Kitchen, Private Balcony
The Royal Suite (2 bedroom with capacity up to 5 persons + 1 Child), has two bedrooms, one with two double beds an one with a king size bed, complete bathroom, closet, central air conditioning, 24" TV, kitchen with refrigerator, microwave, gas stove, the living room has leather sofas, 34" TV, and balcony. Ideal for groups of friends and families.
Ambassador Suite with Kitchen, Private Balcony
The Ambassador (1 bedroom suite with capacity up to 3 persons + 1 Child) is a one bedroom suite with two double beds, complete bathroom, closet, central air conditioning, 24" TV, kitchen equipped with refrigerator, microwave, gas stove, the living room has leather sofas, 34" TV, and balcony with a beautiful view to the golf course. Ideal for families.
Luxury Studio
The Studio has a king size bed or double bed complete bathroom, closet, central air conditioning, ($) Minibar and 24" TV. Interior view.
Super Saver
The Studio has a king size bed or double bed complete bathroom, closet, central air conditioning, ($) Minibar and 24" TV. Interior view.

Amenities

  • Wireless internet
  • FREE parking
  • Pool
Activities
Pool
Dining
Restaurant
Services
Safe deposit box
Internet
Wireless internet
Parking
FREE parking
Accessibility
Handicapped rooms/facilities

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Reviewer score 4.0 out of 5

Hotel Map

20.618 -87.082
Area served
Family suites, honeymoon vacations, romantic escape, security, privacy, E.P. bases, golf course on site, Playa Del Carmen, Riviera Maya, Tulum, XCaret, Xplor Xel-Ha, Chetumal, Merida.
Nearby airports
Cancn International Airport (CUN): Approximate driving time is 60 minutes and distance is 30 miles
Area description
Located in the heart of the championship Playacar Golf course, Hacienda Vista Real Hotel combines a personalized petit hotel service with the magic of the historical places and the beauty of the Caribbean Sea just to give you an unforgettable vacation. If you are looking for luxury & comfort think in Hacienda Vista Real where dreams become to reality. Located between Cancun and Tulum, ask for our tours and visit the most beautiful places of the Riviera Maya.

Dining

Iguana Grill
This mexican grill offers a delicious mexican cuisine,quick meals such as sandwiches, hamburgers, all while enjoying live music during the evening. We serve breakfast and lunch. Room Service available.
Pool bar
Our pool bar is also offering an extensive selection of domestic and international drinks and cocktails. It also offers quick meals such as sandwiches, hamburgers and coffee.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

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Guest Reviews (54)

Ratings and reviews for Eurostars Hacienda Vista Real - Playa del Carmen

Overall score

3.9 / 5
54 out of 54
Amenities:
3.5
Room cleanliness:
4.2
Hotel staff:
4.3
Room comfort:
4.1
Location:
3.6
Value:
4.1

87% would recommend to a friend.

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Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

3
Snorkler lancer.
Denver, co.
May 9, 2013

Ok...

Was hoping to be a bit closer to playa del Carmen and the beach. Good for a "getaway" because a seven dollar taxi is necessary to go to activities. Off season means fewer amenities. Our pool bar was not open, an actual reason I chose this hotel, disappointing. Great housekeeping, better than average staff.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
2
Value:
3
Money-saving tip: Not Applicable

Exchange money in the US before going. If there a way to be taken advantage of by exchange you will be subjected to it. Hotel staff know what the brochure says about the activity, little more.

Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

4
Maybelline3
Yarmouthport, Massachusetts
Mar 19, 2013

Huge, beautiful Mayan-looking hacienda

We had a great experience at the Eurostar's Hacienda Vista Real! We were only there one night, and hated to leave. It was beautifully constructed like a restored Mayan ruin, with beautiful materials used in its construction. The shower was wonderful, the bed was very comfortable, the room was quite clean and the staff was friendly. If you are a golfer, this is a paradise for you as it sits on a lovely golf course. It doesn't have the ocean on site, but it's not far away. We enjoyed the pool, and it doesn't have a restaurant for dinner, but there are 3 just beyond the gates, and we did have a lovely buffet breakfast before we left that was right on-site and included.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Dining tip: Short walk from hotel

We ate at the Bistro and it was great!

Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

3
Fitz n Beth
SE Minnesota
Mar 11, 2013

Wonderful Vacation

Nice quiet place to stay.From the desk staff to the bar and restaurant to maids n maintanence, the help was very accomidating and Friendly.We would stay here again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
5
Shopping tip: Short walk from hotel

20 min. walk into downtown PlayadelCarmen for shopping,dining,public beach or ferry to Cozumel.

Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

3
SAHU
Kansas City
Mar 5, 2013

Great for a certain kind of guest

This hotel is peaceful and the rooms have lots of space. However, be prepared to be 20 minutes walking ($8 cab) from the main area of downtown and the beach. The most inconvenient issue is that there is no food or bar service after 3pm. You can order in pizza. If it is raining it is hard to get a cab and you must walk down a path to get to where the cabs pick you up.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
3
Value:
5
Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

3
KR D
Idaho Springs, CO
Mar 5, 2013

Noise noise noise!

This hotel is very picturesque and well maintained. It would have been great, but in our room we could clearly hear the conversations of those in the next room (not to mention other less pleasant sounds). Then, in the morning, we were wakened by the loud clanking of dishes being tossed in tubs etc only to discover that we were directly above the kitchen area and the windows and doors to said kitchen were wide open. We heard it all, from talking to dishes breaking to carts banging the walls, all at 7:15 am.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
2
Location:
4
Value:
2
Time-saving tip: Not Applicable

Stay on hiway 307 and go past the actual town of playa Del Carmen and use the returno. We had a heck of a time finding the place.

Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

5
Andres the explorer
New York
Feb 27, 2013

Pleasant stay

Very good place to stay for your vacation if you are looking to get out of the crowded area and relax. Hotel started to get a little old, but has a beautiful architecural design, in a "Two gate" communiy, very safe.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Time-saving tip: Not Applicable

Place a little hard to find, ask for anyone in "Playacar" for Villas Pakal. The GPS doesn't show the private road.

Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

4
ellerob
Lisbon, CT
Feb 25, 2013

Nice stay

We stayed a week and had a wonderful time. Never had any problems

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
5
Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

3
AndLinz
Minneapolis, MN
Jan 30, 2013

Nice Hotel!

We were very satisfied with our stay at Vista Real,. Just a couple of issues, with the water pump and the door lock, but the staff has been very helpful and attentive both times.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
3
Value:
4
Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

4
BobMary
Montreal QC Canada
Jun 18, 2012

Quiet Location

Hotel closed down at 3:00 PM - No Food - No Drinks - No Jacuzi ..... You need a car to go to and from the hotel. To hot & humid to walk 15 - 30 mins to town! The room (suite) was wonderful - full kitchen - nice dining room - large living room - two queen bed bedroom.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
2
Value:
3
Review of Eurostars Hacienda Vista Real - Playa del Carmen

Reviewer score

5
Stevie V
Hyannis, Massachusetts
May 21, 2012

Great Hotel, Great Experience

Booked online, mainly due to reviews which were probably under rated. Hotel was immaculately clean and well staffed with helpful knowledgeable people. The Breakfast Buffet was fabulous and added to the value of the stay. It is located in a gated community which adds to security, but is a nice walk to public beach or downtown Playa del Carmen. We had such a great experience that we extended our stay, then returned again before leaving Yucatan.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Money-saving tip: In Hotel

Book online for cheaper rate plus it is paid for in US$ so you don't get foreign transaction fee on credit card if paid hotel directly.

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