RIU Palace Pacifico All Inclusive

4 stars
Av.de los Cocoteros, sn-Lote K, Nuevo Vallarta, 63732
Hotel Overview
Reviewer score
4.3
out of 5
230 reviews
Fun Getaway

The hotel was very posh and I felt like was actually in a palace. I could not ask for anymore See full review

  • Fabulous at 50
  • Nov 18, 2014
Beautiful honeymoon!

Resort looks every bit as beautiful in person as in the pictures! We stayed for 6 days on our... See full review

  • mrssuhr
  • Oct 15, 2014
4-star all inclusive resort on Flamingos Beach near Puerto Vallarta

The elegant RIU Palace Pacifico All Inclusive Resort offers a total vacation experience near Puerto Vallarta on Mexico's Pacific coast. Hugging the shores of Mexico's Riviera Nayarit, RIU Palace Pacifico features five restaurants, a selection of indoor and outdoor bars, a large swimming pool with adjoining Jacuzzi, swim-up bar, full service spa, beauty salon, children's club and playground, and a fitness center with sauna. Two event rooms can accommodate business conferences for up to 130 people in varying configurations.

Highlights
  • Swimming pool with adjoining Jacuzzi and swim-up bar
  • Children's pool
  • Free wireless Internet access
  • 24-hour room service
Rooms

All 445 guest rooms feature balconies with ocean or garden views. Choose from king bed or two double beds with air conditioning, ceiling fan, satellite flat-screen television, radio alarm clock, mini-bar, liquor dispenser, and in-room safe. Bathrooms are equipped with hydro-massage tub, double sink, hairdryer, and Italian Lavarino Cosso amenities.

Features

Guests will never go hungry at this all inclusive property. With five restaurants on site, there are many dining options, starting with light fare, pizza, a la carte, and buffet meals. More formal dining (reservations required) can be found at Guacamole Mexican restaurant, Krystal Fusion Restaurant, Kyoto Japanese restaurant, and La Toscana Grill and Steakhouse. 24-hour room service is also available.

 

Complimentary seaside sports options include beach volleyball, windsurfing, catamaran, kayaking, and body boarding. Guests also enjoy one free introductory scuba diving lesson in the pool. For entertainment, choose from a variety of daily shows geared toward adults and children. The Renova Spa features assorted treatments (fees apply), and a beauty salon is available on site. Guests can unwind in the fitness center, sauna, steam bath, or Jacuzzi. Use of these facilities is restricted to guests over 18 years old. Sports shoes are required in the fitness center.

Transportation
  • Puerto Vallarta International Airport (8 mi/13 km)
  • Airport shuttle available
Nearby attractions
  • Puerto Vallarta (1.5 mi/2.4 km)
  • Las Caletas Beach (14.1 mi/22.7 km)
Business
  • Two conference rooms with capacity for up to 130 people

RIU Palace Pacifico All Inclusive Rooms

Junior Suite Ocean View
The room offers 1 king bed or 2 double beds with A/C, ceiling fan, satellite TV, phone,mini bar, liquor dispenser,complimentary in room safe, iron&ironing board, bathrooms equipped with hydro-massage tub, double sink, hairdryer and amenities kit. Balcony or terrace with partial ocean view. All junior suites have split level sitting area and sofa, some available with sofa bed. New Italian Bathroom amenities Lavarino Cosso
Junior Suite Partial Ocean View
The room offers 1 king bed or 2 double beds with A/C, ceiling fan, satellite TV, phone,mini bar, liquor dispenser,complimentary in room safe, iron&ironing board, bathrooms equipped with hydro-massage tub, double sink, hairdryer and amenities kit. Balcony or terrace with partial ocean view. All junior suites have split level sitting area and sofa, some available with sofa bed. New Italian Bathroom amenities Lavarino Cosso
Suite Jacuzzi Ocean View
The room offers 1 king bed with A/C, ceiling fan, satellite TV, phone,mini bar, liquor dispenser,complimentary in room safe, iron&ironing board, bathrooms equipped with hydro-massage tub, double sink, hairdryer and amenities kit. Balcony or terrace with partial ocean view. All junior suites have split level sitting area and sofa, some available with sofa bed. New Italian Bathroom amenities Lavarino Cosso
Junior Suite Garden View
The room offers 1 king bed or 2 double bed with A/C, ceiling fan, satellite TV, phone,mini bar, liquor dispenser,complimentary in room safe, iron&ironing board, bathrooms equipped with hydro-massage tub, double sink, hairdryer and amenities kit. Balcony or terrace with partial ocean view. All junior suites have split level sitting area and sofa, some available with sofa bed. New Italian Bathroom amenities Lavarino Cosso

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Elevators
Activities
Pool
Fitness center or spa
Spa
Solarium
Dining
All inclusive
Bar/Lounge
Restaurant
Room service
Services
Laundry service
Childcare Service
In-Room Safe
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

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Reviewer score 3.8 out of 5

Hotel Map

20.7385 -105.3193
Area served
Nuevo Vallarta
Nearby airports
Puerto Vallarta International Airport
Area description
Located on Playa de Flamingos beach, 2 km / 1.5 miles from Nuevo Vallarta.

Dining

Krystal Gourmet
Fusion cuisine restaurant

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (230)

Ratings and reviews for RIU Palace Pacifico All Inclusive

Overall score

4.3 / 5
5.01.0
230 out of 230
Amenities:
4.3
Room cleanliness:
4.7
Hotel staff:
4.6
Room comfort:
4.5
Location:
4.3
Value:
4.4

90% would recommend to a friend.

Sort by:
Review of RIU Palace Pacifico All Inclusive

Reviewer score

5
5.01.0
Samantha CB
Business
San Jose CA
May 21, 2013

Amazing getaway!

Perfect for family vacation! Can't ask for more. Resort is very clean, spectacular food selections, friendly staff

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of RIU Palace Pacifico All Inclusive

Reviewer score

3
5.01.0
JandRL
Business
Seattle
May 5, 2013

Great staff, crazy loud

The food was ok, the room was ok and the location was ok. The vendors weren't too bad, the smoking wasn't too prevalent and the pool announcer wasn't really terrible (about as annoying as every other one - but a little louder). The staff was tremendous - their waiter and maƮtre d training program is very good - gracious, loose and friendly, knowledgable restaurant staffing was impressive on suh a large scale. The beach waiters were mostly awesome and checked by frequently. We will not be returning, however, because of the noise. The doors and windows aren't necessarily less soundproof than other places but the acoustics in this place are good - if you want to hear every breath in the hallway or every peep from the bar while trying to sleep. The hotel has apparently no control over customers and the blasting shows go well past the posted 11pm - usually almost midnight. Also, the last two days we were there, the whole place was invaded by a super-annoying group of 30 women and 60 preteen girls. Probably the least relaxing two days of vacation I've ever had. If getting up early is your thing, this is not your place.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Review of RIU Palace Pacifico All Inclusive

Reviewer score

4
5.01.0
awesomedude
Business
USA
Apr 18, 2013

Great time

Had a great time with the family. Clean and luxurious resort. Do not bother standing in queue to reserve speciality restaurants as they are all pathetic. Good service but bad food. Buffet was great and thats what we ate all the time. Go to nearby town for shopping local stuff, 45 min walk to the beach on the right. also remember that downtown is far from here and taxis will cost you. The staff will not exchange US dollars for you either. Overall it is a great resort.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Do not bother reserving specialty restaurants.

Review of RIU Palace Pacifico All Inclusive

Reviewer score

4
5.01.0
Carmen Vidauri
Business
Los Angeles, California
Mar 28, 2013

Excellent stay

RIU Palace is your way to go if you want to be away from the noice in Vallarta and RELAX! great location, friendly staff, good food, clean, rooms are quiet!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: In Hotel

Good restaurants inside the hotel, make sure you make reservations when you check in!

Review of RIU Palace Pacifico All Inclusive

Reviewer score

5
5.01.0
Okie Couple Vacay
Business
Norman, OK
Mar 28, 2013

Best staff and cleanest place

Activity staff is great, place is incredibly clean. I would not go on Spring Break to avoid the high school drunks, but they didn't bother us at all!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: In Hotel

Find Juanjo and participate in his activities. He's hilarious!

Review of RIU Palace Pacifico All Inclusive

Reviewer score

5
5.01.0
Christini
Business
Florida
Mar 8, 2013

Beautiful Hotel!

Hotel is beautiful and extremely clean. Staff is friendly, attentive and always happy to assist. The food is excellent, abundant and there is a variety to please everyone. Rooms are quiet and comfortable and cleaned spotless daily. Will definitely return to Riu Palace.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

The Gourmet Restaurant is excellent, by far our favorite of the onsight restaurants. They also had the best wine in the hotel.

Review of RIU Palace Pacifico All Inclusive

Reviewer score

4
5.01.0
d.kl
Business
kelowna
Mar 3, 2013

beautiful resort

Stayed for 7 days and enjoyed every minute of it. The only thing missing is a ADULT only pool. Also not enough restrooms around the pool area.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
3
Trip purpose:

Business

Review of RIU Palace Pacifico All Inclusive

Reviewer score

4
5.01.0
Sun beach lover
Business
British columbia
Feb 23, 2013

Great resort

The Riu Palace is a great resort, great beach that you can walk on for miles. The Staff are excellent, they are always helpful and very friendly. We have stayed at the Riu Palace three times and have always enjoyed it.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of RIU Palace Pacifico All Inclusive

Reviewer score

4
5.01.0
Stilly
Business
Boston, MA
Jan 20, 2013

Well maintained hotel, repetitive food.

The hotel staff at the Rui Palace was extremely friendly, hard working and with customer satisfaction in mind. In the morning, you see staff on their hands and knees scrubbing the corners with tooth brushes. Drinks were plentiful. Our biggest complaint was all the food was over salted, greasy and tasted the same. By the end of our week, the thought of going back to the cafeterias made us nauseous. Perhaps all inclusive where quantity supersedes quality was not what we were looking for. On a positive note, Scuba Caribe is right on premises where we took out Hobie Catamarans for free and enjoy the harbor to its fullest!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Entertainment tip: Short walk from hotel

For nightly entertainment, walk over the the neighboring Riu which is larger, rowdier, drunker and louder!

Review of RIU Palace Pacifico All Inclusive

Reviewer score

4
5.01.0
vadimbr
Business
San Francisco, CA, USA
Jan 14, 2013

Good value, overall good experience.

We stayed at Riu Palace Pacifico 3 times. Well managed, clean property, great beach, tasty food, attention to service, overall good value. However sadly to say that we had a little speedbumps with the service, especially during high season period. My general observation that things work quite well and smooth but service can't scale during full occupancy periods. We had to request things several times and have a lengthy discussion with the frontdesk, escalating from one person to another. Suggestion: avoid high periods, plan ahead, a few days could make a big difference! Off-peak it's a smooth sail.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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