Rate and special offer based on Check-in: May 10, 2015 Check-out: May 13, 2015

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive NOW

4 stars
View map of Av. Ernesto Coppel Campany #201 Camino Al Delfin, Zona Nuevo Mazatlan, Mazatlan, 82110

Hotel Overview

Reviewer score
4.3
out of 5
67 reviews
Great Hotel, very relaxing

We had a great time last Thanksgiving at this Pueblo Bonito. The resort is excellent. Just Mazatlan... See full review

  • Stef H.
  • Mar 9, 2015
A travel in time

The decor is very authentic and beautiful. It has an hacienda feel with a victorian mix. See full review

  • Jorge P.
  • Dec 20, 2014
All-suite Mazatlan resort with kitchenettes and great restaurants
Located on a private beach in New Mazatlan (Nuevo Mazatlan) north of the historic city center and tourist-oriented Golden Zone (Zona Dorada), the Pueblo Bonito Emerald Bay provides a luxury retreat for couples and families. All suites offer ocean view balconies and equipped kitchenettes. Recreation, shopping and city tours are nearby -- but with a pool, swim-up bar, massage treatments, fitness center, restaurant and piano bar, many guests find themselves content to stay at the Pueblo Bonito Emerald Bay for the duration of their stay.
Highlights
  • Haciendas situated in a grove of 150-year-old mangrove trees and lush tropical gardens
  • Jacuzzi and children's pool
  • Eight bars and restaurants, in-room dining and beach service
  • Concierge service
Rooms
All Pueblo Bonito Emerald Bay suites include private ocean view terraces or balconies, air conditioning, Wi-Fi Internet access, satellite TV, complimentary bath amenities, pillow menu, in-room safes and hair dryers. Kitchenettes are furnished with refrigerators, stovetop burners, coffee makers, toasters, microwaves, blenders, dishes and utensils for four. Junior suites provide 425 square feet of space, while 973-square-foot master suites feature divided sleeping and living areas with two bathrooms.
Features
For a completely restorative experience, visit the Spa at Pueblo Bonito Emerald Bay, offering holistic therapies such as massage, body treatments and aromatherapy with the backdrop of Pacific views and the rhythm of the waves. Signature treatments include crystal reiki healing and the lemon grass spa ritual. Manicures, pedicures, hand massages, hair styling and cosmetics services are available at the salon.
 
Keep up with an exercise routine at the Pueblo Bonito Emerald Bay fitness center, with cardiovascular and weight training equipment, as well as yoga, stretching and spinning classes. Personal trainers are available to guide and assist.
Transportation
  • General Rafael Buelna International Airport (16.6 mi/26.7 km)
  • Mexican Federal Highway 15 (4.1 mi/6.6 km)
  • Central de Autobuses (7.1 mi/11.4 km)
Attractions
  • Mazagua water park (0.8 mi/1.2 km)
  • Marina Mazatlan (3 mi/4.9 km)
  • Mazatlan Aquarium (6.6 mi/10.6 km)  
  • City and State Tourism Office (8.4 mi/13.5 km)
  • Plazuela Machado (8.6 mi/13.9 km) 
  • Teatro Angela Peralta (8.7 mi/14 km)
  • Lighthouse (El Faro) (9.8 mi/15.7 km)
Business
  • Business center
  • 7,000 square feet of indoor and outdoor meeting space

Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive NOW Rooms

Junior Suite Ocean View
Our Junior Suites are a full 425 square feet. A balcony with a panoramic ocean view is off of a large sitting area, adjoining a bedroom, private bath and kitchenette. Each Junior Suite is tastefully decorated offering guests a sense of space, as well as the following amenities: Purified water, Individually controlled A.C, Free satellite TV, Direct dial phones, In-room safe. The fully furnished kitchenette includes a refrigerator, cook top, coffee maker, toaster, microwave, blender, and full complement of dishes, eating and serving utensils for four. Hair dryers, Irons and ironing boards. 24-hour suite service. Babysitting service.
Ocean View Master Suite
Our Master Suites are an expansive 973 square feet. Beyond a kitchenette, private bedroom and two baths, a living room opens to a 180 degree bay window with full ocean view. Each Master Suite is appointed in a style of sophistication and taste, offering you the following amenitites: Purified water, Individually controlled A/C, Free satellite TV, Direct dial phones, In-room safes. The fully furnished kitchenette includes a refrigerator, cook top, coffee maker, toaster, microwave, blender, and full complement of dishes, eating and serving utensils for six. Hair dryers. Irons and ironing boards. 24-hour suite service. Babysitting service.

Amenities

  • High-speed internet
  • Airport shuttle
  • Free parking
  • Pool
General
Concierge
Activities
Pool
Fitness Center
Spa
Dining
Restaurant
Room service
Services
Business center
Conference facilities
Internet
High-speed internet
Transportation
Airport shuttle
Parking
Free parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

23.2632 -106.4654
Area served
Mazatlan, Mexico
Nearby airports
Rafael Buelna International Airport
Area description
Located near Golden Zone - 3 miles, Downtown City Center - 9 miles, and Historic Center - 10 miles.

Dining

Kelly's Bar
Appetizers and other delicacies are served in the relaxed camaraderie of Kelly's Bar where an exotic decor resplendent with fine woods, handcrafted furnishings and impressive trophies inspires visions of another era, when Ernest Hemingway might come strolling in the door.
La Cordeliere
You can explore the art of fine ocean-view dining in La Cordeliere Restaurant's casually elegant interior or al fresco on the shaded terrace.
The Gril
Poolside dining at a charming Bistro overlooking the ocean and a large Infinity Pool.
The Bistro
Our brand new Bistro Restaurant offers informal, family cuisine.

Hotel Policies

Check-in:
4:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive NOW

Overall score

4.3 / 5
5.01.0
67 out of 67
Amenities:
4.4
Cleanliness:
4.7
Hotel staff:
4.6
Comfort:
4.6
Location:
4.1
Value:
4.3

94% would recommend to a friend.

Sort by:
Review of Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive NOW

Reviewer score

5
5.01.0
Stef H.
Business
Alameda
Mar 9, 2015

Great Hotel, very relaxing

We had a great time last Thanksgiving at this Pueblo Bonito. The resort is excellent. Just Mazatlan does not offer that much. So we spent all time in the resort.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
3
Value:
5
Trip purpose:

Business

Review of Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive NOW

Reviewer score

3
5.01.0
amandad86
Business
N/A
Feb 9, 2015

Couples trip

Hotel was very nice, however, staff at the front desk were lacking customer service skills but the people working the bars at the pools and serving drinks were excellent! We both got sick but it is still to be determined what made us sick, the pillows weren't the best but you can call the front desk and request new ones, the food was pretty good, we also wish the fridge was stocked with water which it isn't unless you walk to the Deli onsite and purchase the bottled water yourself. Probably won't go there again but that is because we like the gulf side better than the pacific side. Also, the beach was awesome to walk on! There is a cafe called Surfs up about 1 mile walk down the beach that we checked out and it was pretty good if your looking to get off the resort without going into town!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Review of Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive NOW

Reviewer score

4
5.01.0
Donson
Business
N/A
Jan 15, 2015

great trip

The hotel grounds are absolutely beautiful. The wait staff were very friendly. The all inclusive is a good deal but the food is fair.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Not Applicable

The all inclusive is a good deal, but the food is only fair.

Review of Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive NOW

Reviewer score

5
5.01.0
Jorge P.
Business
N/A
Dec 20, 2014

A travel in time

The decor is very authentic and beautiful. It has an hacienda feel with a victorian mix.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive NOW

Reviewer score

4
5.01.0
Mr. Burns
Business
Chihuahua, Mex
Aug 19, 2014

Go for the all inclusive

We stayed at the Pueblo Bonito Emerald Bay for a family vacation on Aug 13-17 2014. Its a beautiful LARGE beach hotel, located about 10-12 km far from downtown Mazatlan, so you won't find anything within a walking distance. It has 2 or 3 restaurants, and the food is really good there, but not so good on the snack bars. The food and drinks are expensive so you should go for the all inclusive plan which will take care of everything, tips included. Although you will feel compelled to tip the waiters for their remarkable service (just 1 or 2 exceptions). Be prepared to walk long distances, because the hotel is about 1.2 km across. They have golf carts to take you and your luggage from here to there, but you will have to wait for them 15-20 minutes, or call ahead. The swimming pools are great, they even have an adults only pool for people who want to read or take a nap, no music or volleyball tournaments there. The beach is not so good, really rocky. Didn't try the spa or gym, but looked fancy. I've been to Mazatlan at least 20 times, and there is a lot of things to do and see, so I would recommend to rent a car and go out, don't just stay there.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
1
Value:
4
Trip purpose:

Business

Review of Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive NOW

Reviewer score

5
5.01.0
Yoshimtz
Business
Durango, México
Jul 2, 2014

Fantastic place, location and staff, 100% confort

the best vacation of my life by far exceeded all my expectations, I wish every time you stay at the same hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: In Hotel

Book at the all-inclusive plan, you will not regret in the least

Review of Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive NOW

Reviewer score

4
5.01.0
Traveler Moose
Business
Mexico
Jun 16, 2014

Great Stay

People were friendly, food was great, great service, and in overall much better than other hotels near by.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive NOW

Reviewer score

5
5.01.0
G42312
Business
Sacramento, California
May 11, 2014

Your home away from home !

This Hotel is without a doubt the best Hotel in Mazatlan, your home away from home. Unlimited luxury, excellent staff service at all times. We would deffinitely recommend the All Inclusive Meal Plan is a must and less expensive than if you pay the meals, snacks and drinks all day long. We will return soon.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

The Restaurant ¨La Cordeliere ¨fine cuisine at the hotel and you don´t need to look any further.

Review of Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive NOW

Reviewer score

4
5.01.0
Joe Ochoa
Business
Mexico City
May 6, 2014

Nice hotel

This is a nice hotel. Nice pools and nice beach. Restaurants expensive and the service is not the best but it is good.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive NOW

Reviewer score

4
5.01.0
Marvy the dad
Business
culiacan mexico
Apr 15, 2014

A family getaway

It was very relaxing...spent a lot of time in the pool..the food was okay, but not "great"...

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
3
Value:
4
Trip purpose:

Business

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