Emporio Ixtapa

3 stars
Blvd Ixtapa S/N, Zihuatanejo, Ixtapa, 40880
Hotel Overview
Reviewer score
3.7
out of 5
45 reviews
We love Emporio @ Ixtapa!

Had a wonderful time in Ixtapa. The Emporio is a very clean and friendly place. They have bikes to... See full review

  • Ixtapa stay
  • Mar 24, 2014
Personal experiences.

Excelent services, good location, I will back. is close to the beach, has many palapas on the beach... See full review

  • Josue Rangel
  • Oct 22, 2013
Bright, fresh rooms and suites with Wi-Fi and ocean or mountain views
Emporio Ixtapa guests are greeted in a spacious marble lobby with gleaming marble floors, traditional wood and leather chairs wicker planters and abundant tropical plants, covered by a dome inspired by Mexican colonial architecture. The 11-story hotel provides Pacific and mountain views from every vantage point. A peaceful atmosphere is ideal couples or families seeking privacy to relax and enjoy the sun and sea. Emporio Ixtapa is located across a shopping area where tourists can browse the stores and boutiques.

Within the area, vacationers can enjoy surfing/boogie boarding, waterskiing, jet skiing, water polo, volleyball, windsurfing, snorkeling, fishing, sailing and scuba diving.  Holidaymakers can also tee off at Marina Golf Club and the Palma Real.

Highlights
  • Three restaurants, lobby bar and pool bar
  • Outdoor swimming and children’s pools
  • Oriental Spa and Jacuzzi
  • Two tennis courts
Rooms
All of the 219 rooms and suites at the Emporio Ixtapa feature contemporary furniture, air conditioning and climate control, wireless Internet access, electronic safe deposit box, 32-inch LCD TV, mini bar, ironing facility, dryer, vanity mirror and radio alarm clock with iPod dock.
Features
At Hotel Emporio Ixtapa, vacationers can play on the two tennis courts, relax in the heated Jacuzzi that can accommodate 10 persons or take a swim in the outdoor pool. Guests can also avail of rejuvenating treatments at Oriental Spa (fees may apply)

For a more convenient stay, the Hotel Emporio provides parking, concierge service, babysitting on request, car rental assistance, room service, palapas on the beach and wireless Internet access in guest rooms and public areas. Indoor and outdoor event spaces that can host up to 700 guests for social gatherings or business meetings are also on offer.
Dining
Guests at Emporio Ixtapa Hotel can feast on Mexican and international cuisines a la carte or buffet-style at Condimento Restaurant, enjoy Italian cuisine at Italian Arrecife Restaurant or sample the seafood dishes next to the beach at Sunset Grill. Cap off the day with drinks at the lobby bar or the snack and pool bar.
Transportation
  • Ixtapa-Zihuatanejo International Airport (10 mi/15.7 km)
  • Mexican Federal Highway 200 (1 mi/1.9 km)
  • Mexican Federal Highway 134 (5 mi/7.8 km)


Attractions
  • Plaza las Fuentes (Across the street)
  • Magic World water park (0.4 mi/0.6 km)
  • Delfiniti Ixtapa dolphinarium (0.5 mi/0.9 km)
  • Campo de Golf Ixtapa (0.6 mi/0.9 km)
  • Marina Ixtapa Golf Club (1 mi/2.1 km) 
  • La Costa Grande Archaeological Museum (3 mi/5.1 km)
  • Isla Ixtapa (4 mi/6.2 km)
Business
  • Two conference rooms accommodate up to 400 people
  • Catering service available

Emporio Ixtapa Rooms

Standard Ocean View EP
Standard Ocean View EP features: two double beds or one king size bed, service bar, safe box, phone, bathroom with shower, dinning table for two, cable TV, coffee maker and hair dryer, ocean or mountain view.
Standard Mountain View AI
Standard Mountain View AI features: two double beds or one king size bed, service bar, safe box, phone, bathroom with shower, dinning table for two, cable TV, coffee maker and hair dryer, ocean or mountain view.
Standard Mountain View EP
Standard Mountain View EP features: two double beds or one king size bed, service bar, safe box, phone, bathroom with shower, dinning table for two, cable TV, Coffee Maker and Hair dryer, ocean or mountain view.
Standard Ocean View AI
Standard Ocean View AI features: two double beds or one king size bed, service bar, safe box, phone, bathroom with shower, dinning table for two, cable TV, coffee maker and hair dryer ocean or mountain view.

Amenities

  • WiFi
  • Pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Pool
Fitness center or spa
Fitness Center
Spa
Tennis
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Childcare Service
Tour desk
Meeting/Banquet facilities
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Accessibility
Handicapped rooms/facilities

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Hotel Map

17.661 -101.603
Area served
Ixtapa, Mexico.
Nearby airports
Ixtapa/Zihuatanejo Airport (ZIH): Approximate driving time is 20 minutes and distance is 6 miles.
Area description
Strategically located in the center of Palmar bay, 5 min Marina Golf Club and the Palma Real, 15 Min the airport and a 10 min, the picturesque town of Zihuatanejo, Ixtapa Emporio contemporary architectural style, offers guest a stunning view of the Pacific Ocean or mountain, from any point of its eleven floors.

Meeting facilities

Meeting Info
We offer three meeting rooms, one of them divided into 3 modules with capacities for 500 participants in different productions, large gardens for 700 excellent open air for cocktails and special events, which will also feature our food menu and drinks according to the needs of your group. It will be a place to serve in the coordination of services like: Hostess bus rental, executives and simultaneous translation as we have professional assistance companies specializing in groups, either preparing audiovisual or complementing your stay with sports, tours and various activities. Meet the new concept of Sunset Wedding, where we will make your dream a memorable day at the seaside. Count on our experience performing: banquets, meeting, conference, product launches or promotions, indoor and outdoor exhibitions, weddings and theme parties.

Dining

Condimento Restaurant
We expect a varied and fresh buffet of Mexican and international cuisine at breakfast and lunch, or a la carte.
Snack & Pool Bar
Take a energizing sun bath of the edge of the pool while enjoying a delicious meal and a variety of snacks.
Italian Arrecife Restaurant
Enjoy a great Italian dinner under the stars, on the terrace or inside the restaurant.
Sunset Grill
Grilled Sea and land next to the beach with exquisite choices of fish, shellfish and cuts you choose before sending it to the grill. Delicious salad bar and desserts for dinner while enjoying the sunset. In service during the winter season.
Lobby Bar
The sunset takes on a greater charm sipping a cocktail and listening varied a select blend of music.

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (45)

Ratings and reviews for Emporio Ixtapa

Overall score

3.7 / 5
5.01.0
45 out of 45
Amenities:
3.5
Room cleanliness:
4.2
Hotel staff:
4
Room comfort:
3.9
Location:
4.7
Value:
4

84% would recommend to a friend.

Sort by:
Review of Emporio Ixtapa

Reviewer score

3
5.01.0
Gardengirl333
Business
Cleveland, oh
Nov 18, 2014

Great location everything else average

Great location on a beautiful beach. Pool was kind of small. Unlike the description, there is no internet in the room. You have to go to the lobby. The room was small. Water pressure was not very good. Price and location were excellent.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

Entertainment tip: Short walk from hotel

Generals sports bar was not only great for drinks and to see all the games on multiple tvs, but the food was also excellent. Get the guacamole made tableside.

Review of Emporio Ixtapa

Reviewer score

4
5.01.0
David1337
Business
Washington, DC, USA
May 22, 2014

Emporio Ixtapa in May

I stayed in the Emporio for 5 nights in May. The location was good for Ixtapa (just across the street from the main restaurant area), the beach is beautiful, and it was a good value. On the other hand, it really seemed geared towards an all inclusive crowd, and the service didn't seem as good for guests on a "European plan." But overall, I would recommend it, particularly in a shoulder season (like May, when most of the crowds have gone but it is still good beach weather).

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Nightlife tip: Short drive from hotel

A quick taxi ride into Zihuatanejo gives you many more nightlife options.

Review of Emporio Ixtapa

Reviewer score

3
5.01.0
AP Super traveler
Business
Mexico
Apr 29, 2014

Nice Hotel

Family vacation, nice value, good service, a bit old

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Review of Emporio Ixtapa

Reviewer score

5
5.01.0
Ixtapa stay
Business
Emporio
Mar 24, 2014

We love Emporio @ Ixtapa!

Had a wonderful time in Ixtapa. The Emporio is a very clean and friendly place. They have bikes to be used for free on the biking trails just across the street. The staff is very helpful at all times of the day. The food was great, we ate at sunset right by the ocean. Would recommend this place to young & old alike.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Emporio Ixtapa

Reviewer score

3
5.01.0
2020
Business
Salt Lake City, Utah
Mar 8, 2014

Wonderful location.......

Getting a little old. Very small beds and never would accommodate us to a King. Great view, pool and jacuzzi not always clean and hot. Not internet in the rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
2
Room comfort:
2
Location:
5
Value:
4
Trip purpose:

Business

Review of Emporio Ixtapa

Reviewer score

3
5.01.0
TwoforMexico
Business
Milwaukee, WI
Mar 2, 2014

Good place for a nap

Had not been to this hotel for several years. We've been to Mx. about 20 times and at this hotel about 5. Except for the kids on weekends, ,this place lacks any daytime entertainment once you've talked with the limited number of other guests. Inclusive package description sheet at arrival is quite different from the " all meals, drinks [domestic brands] " shown at booking site. These new instructions are confusing. It tells you that you can eat only at one location {which is closed from 11:30 to 1pm-]Other options are, in fact, available. Poolside you can only order fries, nachos, hotdogs, and hamburgers. A more extensive menu is available to those on the a la carte programs. "all domestic drinks" becomes 'house brands' meaning only tap beer, 2 of 9 varieties of tequila, ,lime daiquiri- Yes strawberry daiquiri-No.. Basically you don't get what the website promises, although the value is still there Many repeat customers complain about decreasing satisfaction but keep coming back year after year. We noticed that employees either are too busy or are directly discouraged from visiting much with clientele compared to 5 or 6 years ago.I can understand why but feel the hotel really loses out on a chance to sell "brand" loyalty as the opportunity to know and be known by employees makes clients feel special and want to return

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
3
Trip purpose:

Business

Dining tip: Short walk from hotel

When dining across the street check your bill. Some places automatically add a tip while many do not.

Review of Emporio Ixtapa

Reviewer score

4
5.01.0
frozenfolks
Business
Minnesota
Feb 8, 2014

great location

We loved the Emporio's open atrium, pool, location and the fact that many of the guests had stayed here many years in a row spoke to the quality of the staff, the food, the pool and the food. The hotel would not exchange currency as advertised, however. The pillows were okay but full of weird stuffing and our shower had very little water pressure, but the staff kept it clean and it was otherwise very nice.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short walk from hotel

We had decent to very good food in every restaurant we visited (and we visited many of them). We especially enjoyed Emilio's for Italian and had great meals at Don Memo and the Monkey House in Zihauteneo.

Review of Emporio Ixtapa

Reviewer score

2
5.01.0
Fun Traveling
Business
Deerfield, IL, USA
Oct 28, 2013

Service needs work

Made reservations 6 months in advance and when get to hotel it takes them 2 hours and 4 moves from different rooms to find a room that has a/c, king bed, and a dresser to store clothes! We were so disappointed inout room view. Paid and upgraded to SUPERIOR Ocean view and was put on 3rd floor with a tree in front of our window! Never had hot water in the shower:( Had to find housekeeping every day, since they forgot towels, washcloths or some other items.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
4
Hotel staff:
1
Room comfort:
4
Location:
4
Value:
2
Trip purpose:

Business

Dining tip: Short walk from hotel

Chili Beans and Deborah's Mama Norma Restaurants. Excellent service and food!

Review of Emporio Ixtapa

Reviewer score

5
5.01.0
Josue Rangel
Business
Queretaro
Oct 22, 2013

Personal experiences.

Excelent services, good location, I will back. is close to the beach, has many palapas on the beach to rest.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Shopping tip: Short walk from hotel

restaurants and shops, dinner, icecream.

Review of Emporio Ixtapa

Reviewer score

4
5.01.0
elsiete77
Business
Overland Park, Kansas
May 1, 2013

Nice weekend break

Preety happy with my sea view room, well equipped, nice pool, great drinks and delicious buffet for lunch and breakfast. Right on the beach, what else can you ask for? Did I forget to mention Señor Frog´s is accross the street?

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Eat in the hotel, food was great!

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