Rate and special offer based on Check-in: Apr 2, 2015 Check-out: Apr 5, 2015

Privilege Aluxes Isla Mujeres - Adults Oriented

4 stars
View map of Av. Adolfo López Mateos Sm. 001 Mza. 001 Lote 005 Colonia Centro, Isla Mujeres, 77400

Hotel Overview

Reviewer score
4.2
out of 5
350 reviews
A GREAT PLACE

GREAT PLACE TO STAY PERFECT LOCATION AND GREAT BREAKFAST AND NO CHILDREN, ADULTS ONLY LESS NOISE... See full review

  • lowllama
  • Feb 21, 2015
Holiday in paradise

It was a girl's trip and first time in Mexico, we were so happy with the choice of staying at Isla... See full review

  • Silvia M.
  • Feb 9, 2015
Adults-only beach resort on Isla Mujeres with optional all-inclusive
The Privilege Aluxes Isla Mujeres is fringed by the beautiful Playa Norte beach on Isla Mujeres and surrounded by mystique, offering a unique island experience. The luxurious rooms and suites are comfortably furnished to complement the relaxed sugar-white beaches. This resort for adults features 24-hour room service, two outdoor swimming pools, one children's pool, three outdoor Jacuzzis, three on-site bars and Spa Mystique that provides facials and massages for a unique experience of healing, magic and transformation. Guests at Privilege Aluxes Isla Mujeres can savour fresh gourmet dishes at the dining facilities on site and enjoy tropical cocktails and snacks at the pool bar or relax amid palms along the bucolic sea.
Highlights
  • Adults-only property with two optional all-inclusive packages
  • Beach club, outdoor pool with bar and Jacuzzi at Privilege Aluxes Isla Mujeres
  • On-site spa with a steam room offering facials and massages

 

Rooms

Each of the 124 rooms at Privilege Aluxes Isla Mujeres has a king size bed and balcony or terrace as well as a flat-panel satellite TV, mini bar that is refilled daily, complimentary Internet access, DVD and CD players and in-room safe. Bathrooms feature shower-tubs and hairdryers. Some rooms have Jacuzzi baths and feature added perks, such as bathrobes and kitchenettes.

 

Features

This picturesque beachfront property is near Costa Occidental de Isla Mujeres National Park and features three restaurants, one designed by Catalan architect Lluis Güell. Other amenities are a beach club, swimming pool and rooms with mini bars, 24-hour room service and balconies or terraces. Additionally, the Privilege Aluxes Isla Mujeres has a spa, beach club and disco as well as a solarium, fitness center and beautiful stretch of palm-dotted, white sand beach. Guests have the option of a room-only plan, a plan that includes breakfast and a fully all-inclusive option.

Transportation
  • Cancun International Airport (20 mi/32 km, plus a ferry ride from Puerto Juarez)

 

Attractions
  • Tortugranja Turtle Farm (2.1 mi/3.3 km)
  • Ix Chel Maya Ruin (2.1 mi/3.3 km)

Privilege Aluxes Isla Mujeres - Adults Oriented Rooms

Super Saver AI
Standard room, All inclusive plan all meals and drinks included, offers king size bed with air conditioning, alarm clock, with balcony or terrace with partial view or town view, bathrobe, bathroom amenities, cable-TV, color TV, ensuite/private bathroom, hairdryer, internet access, iron/ironing board, laundry service, mini bar, Ipod Holder, room service, safe in room. limited view.
Suite Premium AI W/Jaccuzi
Suite Premium All inclusive plan all meals and drinks included offers king size bed, option of extra bedroom, with air conditioning, alarm clock, balcony/terrace, bathrobe, bathroom amenities, cable-TV, color TV, ensuite/private bathroom, hairdryer, internet access, iron/ironing board, jaccuzi/whirlpool/spa bath, kitchenette, laundry service, mini bar, Ipod Holder, room service, safe in room , tea and coffee making facilities and telephone.
Standard AI
Standard room, All inclusive plan all meals and drinks included, offers king size bed with air conditioning, alarm clock, with balcony or terrace with partial view or town view, bathrobe, bathroom amenities, cable/satellite TV, color TV, ensuite/private bathroom, hairdryer, internet access, iron/ironing board, laundry service, mini bar, Ipod Holder, room service, safe in room. Town view.
Suite Deluxe AI
Suite Deluxe All inclusive plan all meals included, king size bed, Ipod holder, with air conditioning, alarm clock, balcony/terrace, bathrobe, bathroom amenities, cable/tv, color TV, ensuite/private bathroom, hairdryer, internet access, iron/ironing board, kitchenette, laundry service, mini bar, pay TV, safe in room , tea and coffee making facilities and telephone.
Suite Deluxe B and B
Suite Deluxe Bed and Breakfast, include breakfast buffet per person nice suite with breakfast buffet included, king size bed, option of extra bedroom, with air conditioning, alarm clock, balcony/terrace, bathrobe, bathroom amenities, cable/TV, color TV, ensuite/private bathroom, hairdryer, internet access, iron/ironing board, kitchenette, laundry service, mini bar, Ipod Holder, safe in room , tea and coffee making facilities and telephone.

Amenities

  • WiFi
  • Outdoor pool
General
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Laundry service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Doctor on call
Gift shop
Currency exchange
Internet
WiFi

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Reviewer score 4.2 out of 5
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Hotel Map

21.2574 -86.751
Area served
Privilege Aluxes is located on Isla Mujeres, the exclusive and charming island off of the coast of Cancun. At first sight the turquoise waters are breathtaking.
Nearby airports
How to Get Here If you are flying: about 35 minutes away from Cancun International Airport If you come by boat: about 20 minutes if taking the ferry.Boarding at Puerto Juarez, 35 minutes away from Cancun International Airport
Area description
"Isla", as locals call it, first news dated back to 564-1516 A.D. when it was a Mayan province, Ekab, one of the four provinces or Mayan territories that formed what is today the State of Quintana Roo and at that time was a sanctuary to Ixchel (goddess of weaving, happiness, the moon, abundance and medicine, among others. Map Location: Latitude North 21 11' 5'', Longitude West 86 42' 50". Average Temperature: 77-80 F Humidity 60% Av. Adolfo Lopez Mateos Sm. 001 Mza. 001 Lote 005 Colonia Centro C.P. 77400.Isla Mujeres. Quintana Roo. MEXICO.

Meeting facilities

Meeting Info
n/a

Dining

CAFE DEL MAR-sla Mujeres
Cafe Del Mar Isla Mujeres, located on the beach just a few steps from the hotel, specialties Meat, Fish and Seafood with a variety of Cocktails and tropical beverages. Opens From 10am to 11pm.
SABOR-& Gourmet Style
Sabor Gourmet Restaurant, facing the beach, open for Breakfast Buffet, Lunch la carte and Dinner Buffet. Opens From 07am to 10pm
SATAY-Discovering Asian Flavors
Satay exquisite Fusion & Oriental cuisine, open for dinner from 6 pm to 10 pm (reservation required)
POOLBAR
Location: Hotel terrace, ground floor, nearby the pool Specialties: Cocktails & tropical beverages Open for lunch (snack-bar) Open from 10 am to 6 pm

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (350)

Ratings and reviews for Privilege Aluxes Isla Mujeres - Adults Oriented

Overall score

4.2 / 5
5.01.0
350 out of 350
Amenities:
4.2
Cleanliness:
4.6
Hotel staff:
4.4
Comfort:
4.3
Location:
4.7
Value:
4.3

91% would recommend to a friend.

Sort by:
Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

5
5.01.0
lowllama
Business
orland hills
Feb 21, 2015

A GREAT PLACE

GREAT PLACE TO STAY PERFECT LOCATION AND GREAT BREAKFAST AND NO CHILDREN, ADULTS ONLY LESS NOISE THAT WAY THAN DOWN THE STREET PLEASE KEEP IT THAT WAY

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

4
5.01.0
Teresa H.
Business
Saint Paul
Feb 19, 2015

1st time to the island

We were part of the all inclusive package. The resort was great. Everything was extremely clean and they were very helpful. The pool area is great and the beach is awesome too. The staff is very attentive. Once the servers get to know you and what you drink they would bring your drinks to you on the beach without even having to order. The food at the resort is pretty Americanized. You won't find any type of authentic type fare with maybe a few exceptions. I would caution a stay in buildings 1, 2 or 3 on the first 4 floors. There is a private outdoor party venue right on the otherside of the fence to building 1 and they have parties all night long and don't respect the resort folks and keep the music loud, and I mean like shake the building loud. The resort says there is nothing they can do and the Policia won't do anything either. So that was dissapointing. All in all though I loved it. And I can't stress how well the staff takes care of you. The california king size beds are awesome. Very Comfortable. The one complaint I have about the rooms is they don't have hooks or anything to hang your towels, bathing suits etc. . . to dry.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

4
5.01.0
John M.
Business
N/A
Feb 12, 2015

3in a row

Our 3rd time in 3 years, superb staff, priceless location, huge units and outstanding amenities make this a wonderful place. Our only complaints are inadequate lighting in LR ( esp for reading) and the 2 straight back chairs on the terraces are not even comfortable for a sunset drink let alone lounging.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

4
5.01.0
Lindsay O.
Business
N/A
Feb 11, 2015

Isla Mujeres

Best location on Isla Mujeres. It is right on playa norte. The beach service is excellent. The food is good, but not great. The rooms are spacious but the beds were very hard and not very comfortable. The hotel is walking distance from Hidalgo street, where all the action is on the island.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
4
Comfort:
2
Location:
5
Value:
4
Trip purpose:

Business

Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

5
5.01.0
Silvia M.
Business
N/A
Feb 9, 2015

Holiday in paradise

It was a girl's trip and first time in Mexico, we were so happy with the choice of staying at Isla Mujeres rather than Cancun! Such an amazing and beautiful island, peaceful but lively at the same time. People were friendly and helpful at all times and we were never worried or scared about walking alone even late at night. The hotel is located in what we thought was the best part of the island, beautiful sea and white sand and its semi private beach which was never packed. It was also 7-8 minutes walk from the ferry terminal and 3 minutes walk from the main road with shops bars and restaurants. The hotel in itself was really good, our suite was very big and with all the amenities needed, our minibar filled in every morning. The staff at the beach were definitely the best ones,especially Omar and Sergio, always making sure we were taken care of with drinks and food. The staff at Sabor restaurant (breakfast and buffet lunch and dinner) were a bit less helpful, less attention for details, we were there for 2 weeks and they wouldn't remember what drinks we had every morning for breakfast, 2 coffee and a tea. We had to ask regularly for the basics such as sugar and water and at times we would finish our breakfast without coffees or water! But this guys work hard and for so many hours so we never complained. All in all we had a fantastic time at Privilege Aluxes Isla Mujeres and we definitely recommend this hotel to everyone.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

5
5.01.0
Pamela W.
Business
Brandon
Feb 9, 2015

Great Resort!

No complaints...great staff, friendly, clean. I would definitely recommend this resort for any travellers. It is in a great location and the community is beautiful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

4
5.01.0
blue
Business
Seoul
Feb 9, 2015

Good Trip

it's one of the most expensive hotels in the island. The room is a bit small but clean, the bathroom is very large, there is a school across the street so it's quite noisy in the morning. the staff is very kind. i think i cound have found less expensive hotels which have finer view.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

5
5.01.0
Alex
Business
mclean
Feb 4, 2015

Loved this trip!

The staff at the hotel were amazing and helpful, very polite, and the all-inclusive package was very worth it. Great location and room furnishings/view as well.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

5
5.01.0
twemery
Business
N/A
Feb 3, 2015

Another amazing vacation!

This was our 4th year vacationing on Isla Mujeres and staying with Privilege Aluxes. The staff at this hotel never cease to amaze us. They are the most kind, caring, hard working individuals we have encountered in the 18 years of our travel. The food is excellent in all of the restaurants with many choices and beautifully displayed. The beach is beautiful with powdery white sand with many palapas. Drinks and lunch served to you at your palapa if you choose. What more could you ask for! We will be returning to this resort again and again! It's hard to improve perfection!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Privilege Aluxes Isla Mujeres - Adults Oriented

Reviewer score

5
5.01.0
Theresa S.
Business
N/A
Jan 25, 2015

Weekend Getaway

Hotel staff was very accommodating. We had a great time, checked out and headed to the car ferry to return to Cancun. When we arrived we were told the car ferry was out of commission until tomorrow. We immediately went back to the front desk and the hotel staff was quick to re check us in they were pretty booked, but managed to get us our old room back!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

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