Rate and special offer based on Check-in: Feb 20, 2016 Check-out: Feb 22, 2016

Hotel Cozumel and Resort

3 stars
View map of Costera Sur KM 1.7, Cozumel, 77600

Hotel Overview

Reviewer score
3.6
out of 5
42 reviews
great return trip

The food was a great improvement with the new chef Juanito. Also Amanda did a great job looking... See full review

  • windel s.
  • Nov 24, 2015
last minute getaway

we booked at the last minute and had a wonderful time. weather was kind of hot but dip in pool took... See full review

  • windel s.
  • Aug 30, 2015
All Inclusive Option Available**This hotel offers spacious and beautiful accommodations, Cozumel's largest swimming pool, FREE wireless Internet in the lobby, a huge secluded courtyard, and small beach area .

The perfect place for you and your family to spend a wonderful vacation, in and surrounded by, the blue waters of the Mexican Caribbean. Hotel Cozumel & Resort is considered as the perfect home for scuba lovers, and is fully equipped with all the necessary features for divers and their scuba equipment. Divers can enjoy a day of boat diving and upon return, find all the facilities required for their gear.

This gorgeous Mexican-style Hotel & Resort is one mile away from the newly renovated center square. Near to the shopping district, local restaurants and bars.
Hotel Coz or Hotel Cozumel, as it is also known, is just minutes from the colorful and abundant coral reefs that have made Cozumel one of the world's top snorkeling and diving destinations.The airport is no more than 5 minutes away by car or taxi.

Not only is the resort perfect for divers and family vacations, but it also has a Kids program that ensures children will be well entertained while one relaxes in the swimming pool, kid's room or playground.

This resort boasts the largest swimming pool on the island; so large that the ChanKaanab underwater Park's Dolphinarium uses it as a hurricane shelter for its dolphins during the tropical hurricane season. Its open-air Jacuzzi, multiple walkways to the rooms and pathways through the hotel's lush gardens help create the multicolored tropical charm of REEFSCAPE COZUMEL.

The resort offers guests 181 rooms, three restaurants, 1 snack bar and 2 bars.

Hotel Amenities: Aqua Aerobics, Water Volleyball, Karaoke Night, Mexican Night, Caribbean Night, Casino Night, Bicycles, Kayaking, Snorkeling, Free Introduction To Scuba at Beach Club Pool, walking Tour To San Miguel Lobby Bar, Gift Shop, Car Rental, Travel Agency, Gym, Kids Club, Play Ground, Billiards, Theatre, Bicycles, Meeting and Conference Services, Baby Sitter, Ping Pong Tables, Karaoke Bar, Kayaks,Room Service and Wedding Services.

Pets allowed up to 15 Lbs.

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Reviewer score 4.1 out of 5
Reviewer score 4.6 out of 5

Hotel Map

20.4991 -86.96
Area served
Cozumel, Quinta Roo. Mexico
Nearby airports
Cozumel International Airport
Area description
Surrounded by pristine white beaches and the beautiful turquoise-blue water of the Mexican Caribbean, Reefs cape COZUMEL provides the ideal combination of fun and relaxation. A unique doorway to a mystical relationship with Cozumel's ancient Mayan past and modern-day adventure and hospitality.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

Ratings and reviews for Hotel Cozumel and Resort

Overall score

3.6 / 5
5.01.0
42 out of 42
Amenities:
3.6
Cleanliness:
4.1
Hotel staff:
4
Comfort:
3.6
Location:
4.4
Value:
3.8

76% would recommend to a friend.

Sort by:
Review of Hotel Cozumel and Resort

Reviewer score

5
5.01.0
windel s.
Couples
N/A
Nov 24, 2015

great return trip

The food was a great improvement with the new chef Juanito. Also Amanda did a great job looking after a lot of the details. I saw where the manager was adding a second pool bar for the clients. All of the employees seems happy and more than willing to do whatever it took to make us happy.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Hotel Cozumel and Resort

Reviewer score

5
5.01.0
windel s.
Couples
N/A
Aug 30, 2015

last minute getaway

we booked at the last minute and had a wonderful time. weather was kind of hot but dip in pool took care of that. took the new bikes one morning and toured the town. had a great time.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Hotel Cozumel and Resort

Reviewer score

3
5.01.0
bvarn1
Couples
Gainesville
May 4, 2015

April Dive Trip

The Hotel was nice looking, but not new. The Pool was big. The beds were hard, but I like them that way anyway. It was in a good location, real close to town. Front desk staff was not overly friendly to me when we arrived late at night, or throughout our stay. I do not think that we will stay there again.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
2
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Couples

Review of Hotel Cozumel and Resort

Reviewer score

4
5.01.0
The Sanchez Family
Family
N/A
Mar 26, 2015

wonderful vacation

Everything was good. The staff was awesome. Close to every store we needed to go. Overall it was fun being there.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Family

Review of Hotel Cozumel and Resort

Reviewer score

4
5.01.0
Dennis G.
Couples
N/A
Mar 11, 2015

Great Get-away!!!

This Hotel was a great place to get away for a bit. The staff were very professional. Rooms were clean and the location was really excellent. The chairs in the room are not very comfortable and there was only one, so someone had to sit on the bed. They could also use a few more chairs, particularly around the pool and on the adjacent beach.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Couples

Review of Hotel Cozumel and Resort

Reviewer score

4
5.01.0
Jennifer V.
Friends
Baytown
Mar 10, 2015

Good time

we had to do a last minute stay here! Very pleased with the service and everything!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Friends

Review of Hotel Cozumel and Resort

Reviewer score

4
5.01.0
Karen and David
Couples
Staten Island
Feb 27, 2015

Awesome Place to stay

our 2nd time staying here. Staff is super friendly and accommodating!!! Our favorite resort on Cozumel. The food is much better than other all-inclusives on the island. We highly recommend this place to those looking for affordable, comfortable and great location.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Couples

Review of Hotel Cozumel and Resort

Reviewer score

3
5.01.0
camman
Couples
N/A
Feb 20, 2015

2nd class guests

Great pool area. Only stay here if you do all inclusive...not treated very well if you choose otherwise.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
2
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Couples

Review of Hotel Cozumel and Resort

Reviewer score

5
5.01.0
Cindy A.
Friends
N/A
Feb 18, 2015

Cozumel 2015

Hotel Cozumel is our home away from home. We have been coming to this beautiful island for 17 years and have stayed at Hotel Cozumel for 16 of those years! We come here because we have made friends with the staff, they are all very friendly and make you feel at home. The hotel is also very close to the Plaza, we walk to and from a lot! We do all-inclusive but also like to venture out to the many great places to eat. See you all next year! Mark & Cindy from Iowa!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Friends

Review of Hotel Cozumel and Resort

Reviewer score

3
5.01.0
Puddles9156
Single
N/A
Jan 25, 2015

Decent hotel for the price

I booked this hotel because of the price. My boyfriend and I didn't have a lot of money to spend, so we picked this hotel. We purchased the all-inclusive package once we arrived at the hotel because we did not travel together. The hotel is older and is in need of some major updating/renovations. They only had a buffet restaurant and it was very small and options limited. The pool loungers were okay, but some were broken. The room was decent, but the bathroom was small and the shower head needed to be replaced along with the bathtub stopper. It didn't work. This hotel is at the end of the city center, so you either have to walk, get a taxi, or rent a moped to get around. And to get to the nicer beaches where there is sand, you definitely have to rent a moped or a taxi to get there. They are not close by. Overall, the hotel was just ok. Next time I will save more money for a nicer hotel with more amenities.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Single

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