Rate and special offer based on Check-in: Apr 23, 2015 Check-out: Apr 26, 2015

Hotel Cozumel and Resort

3 stars
View map of Costera Sur KM 1.7, Cozumel, 77600

Hotel Overview

Reviewer score
3.7
out of 5
280 reviews
Great time at this Tried-and-True Resort

My wife and I have come to Cozumel 30+ times over the last 20 years, and this is the place we stay... See full review

  • TDub
  • Mar 2, 2015
Cozumel 2015

Hotel Cozumel is our home away from home. We have been coming to this beautiful island for 17 years... See full review

  • Cindy A.
  • Feb 18, 2015
Cozumel's largest swimming pool and private pier at luxurious resort
The heart of the colorful Hotel Cozumel and Resort is the swimming pool, which is the largest in Cozumel. However, the private pier from which guests dive right into the ocean is a highlight, too. All diving needs and wants are fully met on site via a PADI full-service center, Dive Paradise, which has been operating in Cozumel continuously since 1984. Families dive together or kids can hang back at the hotel's designated program.
Highlights
  • Dive Paradise includes a private pier and full-service PADI center
  • Largest swimming pool in Cozumel
  • Three on-site restaurants and lounge
  • Kid's program with supervised activities

 

Rooms
The 181 rooms in this coral-covered seaside majesty were remodeled in 2009; 10 of which are fully accessible. Accessible bathrooms feature a wheel-in shower with an adjustable orthopedic bench, shower, toilet security bars and accessible washbasin. The Hotel Cozumel and Resort also is equipped with ramps. Suites host up to four guests and have marble finished bathrooms with bathtubs, a dining area and a fully-equipped kitchen. Garden or pool view rooms boast private balconies.

 

Dining
The only guidelines for meals at the Hotel Cozumel and Resort are that guests wear shoes and dry clothes. Los Girasoles has an airy open seating area facing the ocean. Los Pericos Grill is poolside, serving snacks and beverages between 11 a.m. and 5 p.m.
Recreation
Divers visiting the hotel may use the on-site rinse tanks, hangers for draining diving gear, fresh water showers and the 150 lockers to keep all diving gear safe. The large swimming pool is used by the ChanKaanab underwater park's Dolphinarium as a hurricane shelter for its dolphins during tropical hurricane season.
Transportation
  • Cozumel International Airport (2.9 mi/4.5 km)
Attractions
  • Cozumel Photo Tour (0.2 mi/0.3 km)
  • Isla de Pasion (0.5 mi/0.8 km)
  • Alex Scuba (0.9 mi/1.4 km)

 

Business
  • Free Wi-Fi in rooms and throughout hotel, including poolside
  • Business center has two PC workstations
  • Meeting rooms available
Policies and fees
Fee to connect to Internet via hotel computers. Guide dogs and pets up to 15 pounds are welcome. Room service available from 6:30 a.m. to 10:30 p.m. for an additional fee.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Hotel Cozumel and Resort Rooms

Garden View or Pool View with Private Balcony, 322 Sq.Ft
Newly remodeled air conditioned rooms overlooking the largest swimming pool in Cozumel. All are decorated in a contemporary style and bright Mexican fabrics. These rooms are equipped with amenities to make your stay more comfortable and intimate, including Wi-Fi free access, direct-dial, and touch tone telephone, television with world channels, coffee/tea maker, bottled water, radio/alarm-clock, safety deposit box, iron/ironing board, hair dryer and toiletries. Non-smoking and adjoining rooms are available.
Ocean View with Private Balcony, 355 Sq.Ft
Beautifully remodeled air conditioned rooms overlooking the dazzling crystal clear Caribbean Sea. All are decorated in a contemporary style and bright Mexican fabrics. These rooms are equipped with amenities to make your stay more comfortable and intimate, including Wi-Fi free access, direct-dial, and touch tone telephone, television with world channels, coffee/tea maker, bottled water, radio/alarm-clock, safety deposit box, iron/ironing board, hair dryer and toiletries. Non-smoking and adjoining rooms are available.
Handdicaped Room
Wheel in shower, adjustable orthopedic bench, security bars in the shower and toilet, washbasin wheel chair accessible, low beds, easy access to balcony. The hotel is equipped with ramps for ease of access to any building. Guide dogs are welcome. All rooms are equipped with amenities to make your stay more comfortable and intimate, including two double beds, Wi-Fi free access, direct-dial, touch tone telephones, television with world channels, coffee/tea maker, bottled water, radio/alarm-clock, safety deposit box, iron/ironing board, hair dryer and toiletries.

Amenities

  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa
Dining
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

20.4991 -86.96
Area served
Cozumel, Quinta Roo. Mexico
Nearby airports
Cozumel International Airport
Area description
Surrounded by pristine white beaches and the beautiful turquoise-blue water of the Mexican Caribbean, Reefs cape COZUMEL provides the ideal combination of fun and relaxation. A unique doorway to a mystical relationship with Cozumel's ancient Mayan past and modern-day adventure and hospitality.

Meeting facilities

Meeting Info
Convention Center with capacity for 500 people, TV, VCR, projector and podium.

Dining

LOS PERICOS RESTAURANT
It serves snacks and beverages in a relaxing atmosphere by the largest pool of Cozumel. Hours service: 11:00 am – 5:00 pm.
LOS ARCOS RESTAURANT
It is the main restaurant located by the front desk, serving the perfect morning start buffet breakfast and dinner. Breakfast from 6:30 am – 10:30 am Dinner from 6:30 pm – 10:00 pm
LOBBY BAR
Offers a wide variety or domestic liquors and beer. A perfect place to watch a favorite sport or to play some of our table games. Open from 2:00 pm – 2:00 am
LOS GIRASOLES RESTAURANT
Enjoy an extraordinary ocean view during the lunch; this restaurant is open from 12:00 pm -4:00 pm.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Hotel Cozumel and Resort

Overall score

3.7 / 5
5.01.0
280 out of 280
Amenities:
3.6
Cleanliness:
4.1
Hotel staff:
4.2
Comfort:
3.7
Location:
4.3
Value:
4.1

89% would recommend to a friend.

Sort by:
Review of Hotel Cozumel and Resort

Reviewer score

3
5.01.0
Richard S.
Business
Spring
Mar 23, 2015

Relaxing family trip

Pleasantly surprised at quality of food - some other reviews reduced expectations, but in fact we all enjoyed the selections. Comfortable room. Quiet crowd there albeit Spring Break - divers tend to go to bed early and not party too hard. Close (easy walking distance) to town. Good pool area and small but adequate beach. Would recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
3
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Business

Review of Hotel Cozumel and Resort

Reviewer score

4
5.01.0
Dennis G.
Business
N/A
Mar 11, 2015

Great Get-away!!!

This Hotel was a great place to get away for a bit. The staff were very professional. Rooms were clean and the location was really excellent. The chairs in the room are not very comfortable and there was only one, so someone had to sit on the bed. They could also use a few more chairs, particularly around the pool and on the adjacent beach.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Hotel Cozumel and Resort

Reviewer score

4
5.01.0
Jennifer V.
Business
Baytown
Mar 10, 2015

Good time

we had to do a last minute stay here! Very pleased with the service and everything!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Hotel Cozumel and Resort

Reviewer score

4
5.01.0
MP Girl
Business
N/A
Mar 3, 2015

Relaxing hotel

This was the second time we have stayed at this hotel. The staff is always friendly and helpful. It's close enough to town to walk, it's a safe area. We enjoy the all-inclusive meals and drinks, no need to go elsewhere to find good food. The pool area is very relaxing and has a nice poolside cafe and bar, they have great tacos and french fries. They also have massages onsite at the pool area in a professional setting. I had one and it was wonderful, just laid in the sun and relaxed afterward.The only drawback, I think, is there is no beach along that part of the coast, just rocks. It's great for divers and snorkelers, which is most of the people staying there.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
3
Value:
5
Trip purpose:

Business

Review of Hotel Cozumel and Resort

Reviewer score

5
5.01.0
TDub
Business
Madison
Mar 2, 2015

Great time at this Tried-and-True Resort

My wife and I have come to Cozumel 30+ times over the last 20 years, and this is the place we stay the most frequently. We have come to know some of the staff quite well over the years and appreciate the friendly faces and welcoming attitudes. Although, we occasionally stay at other places on the island, Hotel Cozumel & Resort has the best combination of amenities combined with location. We really like their over-sized pool and just lounging in the pool area. We haven't gotten their all-inclusive plan in a while because we're not big eaters or drinkers, but we sometimes get their reasonably-priced lunch there at the grill pool-side. We like to walk downtown (about a mile) and try meals at the myriad of restaurants. Rooms are comfortable and spacious, but nothing fancy. We generally get an ocean-view room, but the noise from the traffic on the main road right out front can get obnoxious. We just discovered this trip that if you close the hurricane shutters, that blocks a substantial amount of the road noise. Finally, we are divers and dive with a shop called Dive with Martin. They are located another mile south, but they'll pick you up by boat at Hotel Cozumel's pier generally a bit before 8am. We've used them for 13 years and like their veteran, knowledgeable divemasters - Orlando, David, and others - and their use of small, fast boats.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Hotel Cozumel and Resort

Reviewer score

4
5.01.0
Karen and David
Business
Staten Island
Feb 27, 2015

Awesome Place to stay

our 2nd time staying here. Staff is super friendly and accommodating!!! Our favorite resort on Cozumel. The food is much better than other all-inclusives on the island. We highly recommend this place to those looking for affordable, comfortable and great location.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Review of Hotel Cozumel and Resort

Reviewer score

3
5.01.0
camman
Business
N/A
Feb 20, 2015

2nd class guests

Great pool area. Only stay here if you do all inclusive...not treated very well if you choose otherwise.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
2
Comfort:
2
Location:
4
Value:
3
Trip purpose:

Business

Review of Hotel Cozumel and Resort

Reviewer score

5
5.01.0
Cindy A.
Business
N/A
Feb 18, 2015

Cozumel 2015

Hotel Cozumel is our home away from home. We have been coming to this beautiful island for 17 years and have stayed at Hotel Cozumel for 16 of those years! We come here because we have made friends with the staff, they are all very friendly and make you feel at home. The hotel is also very close to the Plaza, we walk to and from a lot! We do all-inclusive but also like to venture out to the many great places to eat. See you all next year! Mark & Cindy from Iowa!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Hotel Cozumel and Resort

Reviewer score

3
5.01.0
Babe
Business
Saint Joseph
Feb 9, 2015

it's OK

The beds are quite hard and the bathrooms need some work but the people/staff are absolutely wonderful. The beach is nice but you must take a tunnel or walk across the street to get there.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Business

Review of Hotel Cozumel and Resort

Reviewer score

4
5.01.0
Dapdan
Business
New York
Jan 28, 2015

Great location

Awesome location: walking distance to town and also has its own Diver pier for easy pick up. The staff is very accommodating and the food was quite good, being heavily local. Excellent value.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

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