Rate and special offer based on Check-in: May 19, 2013 Check-out: May 21, 2013

Allegro Cozumel - All Inclusive

3 stars
KM 16.5 Carretera Sur, San Francisco, Palancar, Cozumel, 77600
Hotel Overview
Reviewer score
3.2
out of 5
171 reviews
Great Mexico Vacation

We were greeted instantly by the warmest friendliest staff ever. we felt right at home as soon as... See full review

  • Cindy new york
  • Apr 29, 2013
week away

My wife and I came to this resort for a 5 day trip last year and returned this year for a week. We... See full review

  • Wildfan
  • Feb 21, 2012
Beach living in glamorous bungalows on Cozumel
The luxurious all-inclusive Allegro Cozumel resort is on one of Cozumel’s most beautiful beaches and is minutes from one of the world’s largest coral reefs, making it a diver’s dream. The three pools have designated roles -- one for kids, one for group activities and the third for adults. Families will love the kid’s waterpark and supervised activities, which include scuba lessons and windsurfing.
Highlights
  • Located on San Francisco Beach, minutes from Palancar Reef; Pro Dive Mexico Center on site
  • Scuba classes and full schedule of sports and activities
  • Kids waterpark with slides, splash fountain and supervised activities for little ones
  • Four restaurants and five bars on site
  • Lighted tennis courts for night play
Rooms
Guests of the Allegro Cozumel stay in recently renovated, two-story Polynesian style bungalows with thatched roofs, yellow sun-colored walls, and a balcony or terrace complete with hammock. Dark wood furniture provides sophisticated accents. Grander suites and accessible rooms also are available. Room amenities include climate control and ceiling fans, cable TV, telephone, bathtub and shower, coffee maker, hair dryer, iron, ironing board and safety deposit box. Cribs and extra beds are available on request.
Recreation
Scheduled activities allow families to play tennis, beach volley ball, sail or snorkel together. Or they may freestyle their fun at the kid’s waterpark or as live pieces on the on-site giant chess board. Snorkeling and fishing trips to Palancar Reef and along the coast are led by Pro Dive Mexico Center; scuba lessons also are available. A theater hosts shows nightly.
Transportation
  • Cozumel International Airport (8 mi/12km)
Attractions
  • San Francisco Beach (adjacent)
  • Palancar Reef (2 mi/4km)
Business
  • Wi-Fi throughout hotel
Policies and fees
Guests must be 21 years old and show proof of their age at check-in.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Allegro Cozumel - All Inclusive Rooms

Superior
Superior rooms feature one king bed or two double beds, private bathroom with tub & shower, hairdryer and air conditioning with individual climate control, ceiling fan, telephones, private balcony or terrace, shower with full bath, safety deposit box, and satellite television with remote control. Cribs available upon request.
Superior Premium
Superior Premium rooms are facing the pools and feature one king bed or two double beds, private bathroom with tub & shower, hairdryer and air conditioning with individual climate control, ceiling fan, telephones, private balcony or terrace, shower with full bath, safety deposit box, and satellite television with remote control. Cribs available upon request.

Amenities

  • All inclusive
  • Wireless internet
  • FREE parking
  • Outdoor pool
General
Concierge
Activities
Outdoor pool
Health club
Spa services
Dining
All inclusive
Bar/Lounge
Restaurant
Room service
Services
Business center
Meeting/Banquet facilities
Conference facilities
Internet
Wireless internet
Parking
FREE parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

20.3823 -87.021
Area served
Cozumel, Mexico
Nearby airports
CZM - Cozumel
Area description
On magnificent San Francisco Beach, an excellent beachfront location on the southwest part of the island, just 5 minutes from Palancar Reef.

Dining

Fresh Fruit
Healthy treats.
El Topaz
International breakfast, lunch and dinner buffet.
El Crystal Bar
Casual meeting place.
Snack Bar
Lunch buffet. Bar and late night fare.
Fast Eddies
Sports bar and night club.
Aqua Bar
Swim up pool bar.
Caruso's
Italian specialties in menu-style for dinner.
La Troje
Mexican specialties in menu-style for dinner.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (171)

Ratings and reviews for Allegro Cozumel - All Inclusive

Overall score

3.4 / 5
28 out of 171
Amenities:
3.6
Room cleanliness:
3.8
Hotel staff:
4
Room comfort:
3.2
Location:
4.1
Value:
3.8

71% would recommend to a friend.

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Review of Allegro Cozumel - All Inclusive

Reviewer score

4
Mike Cozumel Afficianado
Missouri
Jan 13, 2013

Scuba Trip 2013

Have stayed at the Allegro several times over the years and keep going back. The location to the secluded beach and the close proximity to the best dive operations and sites cannot be beat in my opinion. The staff at every position were friendly and extremely accomodating; obviously wanting to please and respresent their company very well. While I know there are newer and fancier hotels on the island now when all of the positives and negatives are considered the Allegro and the adjacent sister Occidental resorts score very high every time I evaluate staying somewhere else. Can recommend without qualification especially for those that enjoy the beach and diving and rank these as top priority.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
5
Sightseeing tip: Short drive from hotel

Rent a car and drive around the island going South toward Punta Sur and just follow the road. There are many bars and restaurants to stop at along the way and places to view the pristine coastline and much more intimidating surf than on the protected West side. Continue up the East side and then head back West into town for shopping and where there are many good choices of restaurants, then stop at San Francisco beach or the National Park before completing the rectangular drive back Southward to the Allegro.

Review of Allegro Cozumel - All Inclusive

Reviewer score

4
CoolBreezzze
Draper, Utah
Oct 27, 2012

Scuba diving trip

This was my third time at the Allegro. I go down to Cozumel for the scuba diving, and the Allegro is a great, all inclusive destination for scuba divers. My only complaint is the food. The quality of the ingredients is good, but the preparation is a little lacking. Very bland. I now bring Redmond RealSalt, a McCormick Black Peppercorn grinder and a bottle of Cholula Hot Sauce with me. With these spices in hand, your can season your food and make it much more enjoyable. The staff at the Allegro is great. They are quick to respond and take care of what you need. We dove with Pro Dive Mexico. They are the dive shop on the premises. This was my fourth time diving in Cozumel, and they are a top notch dive shop. The dive masters are very professional and friendly. Overall, a fantastic value. One last tip, bring some mosquito repellent. They like to come out and feast after sunset. Enjoy your trip! Chuck

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
5
Dining tip: Short drive from hotel

Check out Coconuts on the East side of the Island. They are on the highest point on the island (all of maybe 100 feet above sea level). Fantastic view, and enjoyable food.

Review of Allegro Cozumel - All Inclusive

Reviewer score

4
dimitria
chicago,il
Jul 29, 2012

Getaway

it was my first time in Allegro and i would say i like it so much

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Review of Allegro Cozumel - All Inclusive

Reviewer score

4
Alice Martindale
Toronto, ON, Canada
Dec 13, 2011

Dive Trip

It was the perfect hotel and location if you are wanting to dive. It was a cheap and cheerful resort! The hotel staff was very friendly. The rooms were very clean even thou dated. The food was much better then I would have expected at this resort for the price I paid. The beach was perfect with long stretches to walk along. Having the dock and dive shop on the resort was very handy and made gettting to and from dives easy. I will go back and tell other friends about the resort. It is not a 5 star but I would rather take two holidays down to this hotel rather then pay for one stay at a 5 star resort once. And trust me I am a bit of a princess. If your love is to dive....and amenties are not important... then this is the place to go.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
5
Review of Allegro Cozumel - All Inclusive

Reviewer score

3
LA Cau
San Antonio, TX
Dec 1, 2011

Back to Diving with friends Thanksgiving week

We really got a great deal price wise. The resort's thatched roofs need some attention, we actually had to relocate to another room due to a leak onto the bed. Not really a big deal, however not sure how it could be, but I think the bed in the new room was even more uncomfortable. The buffet food, not so good, however the two other restaurants were pretty good. The service was fabulous, the staff is very attentive and polite. It is obvious that they care about your enjoyment. Great beach.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
4
Room comfort:
1
Location:
3
Value:
3
Entertainment tip: Not Applicable

SCUBA with Alison. We had not been diving in several years Alison and Carlos took great care of us and we had the best time ever getting back in the water. Just google scubawithalison to find her. Enjoy!

Review of Allegro Cozumel - All Inclusive

Reviewer score

3
Anonymous
Lott, Texas
Aug 1, 2011

Cozumel

The rooms were clean however all the pillows smelled of body odor in both of our rooms. The wait staff was friendly enough; the front desk people were somewhat rude. The rooms were not ready for a couple of hours when we got there so we had to sit in the pool area while we waited. The a/c in our room did not work very well the first night

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
2
Room comfort:
2
Location:
2
Value:
3
Entertainment tip: Short walk from hotel

the scuba diving was incredible! Watch the rides to town, the rates were very inconsistent in the taxi

Review of Allegro Cozumel - All Inclusive

Reviewer score

3
black barbie
Columbia MO
Jul 28, 2011

Great Loaction for Diving

Stayed at Allegro and used Pro Dive Mexico for 6 dives. It's a great location for diving because it's in the middle of all the best dive sites making for a very short boat ride. You can eat lunch, walk 300 feet to the pier, and a 5 minute boat ride to the best dive sites! I also Snorkeled with the Whale Sharks off the coast of Cancun; a nice adventure to do at least once. Paid almost double through Pro Dive shop, however. I recommend booking through Eco Tours or a mainland dive shop for the Whale shark trip. The property is somewhat dated but clean and a good value. Food is edible... There are a lot of good places to eat within a $17 taxi ride. Oh yea, the beds are HARD. Air Conditioning was good, humidity high. Never used the pools but they looked nice and had a play area for children. This would also make an affordable family trip; I went with friends. This was my second stay at Allegro.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
3
Location:
5
Value:
5
Money-saving tip: Not Applicable

It cost the same for 3 friends to stay in 3 separate rooms. We could have shared a room but it would have cost the same. Book separately.

Review of Allegro Cozumel - All Inclusive

Reviewer score

3
Anonymous
Montreal, Qc, Canada
Jun 2, 2011

1 star food, 5 star diving

Perfect spot to scuba dive as the Pro Dive shop is on the beach side,the best dive shop on the island. Food could easily be better !

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
3
Sightseeing tip: In Hotel

Scuba diving

Review of Allegro Cozumel - All Inclusive

Reviewer score

3
Travelgirl72
Minnesota
Mar 15, 2011

Good place for a group

We stayed at this hotel from February 27 through March 6, 2011, with a group of 14 adults. We have done a lot of traveling around Mexico and have never had a problem. Check-in was very quick and easy, everyone was very helpful. We were able to book the specialty restaurants, Mexican and Asian, but in the end did not make it to the Asian restaurant. If you want to get in, be sure to find out what time you can make reservations as it is very hard to get in, especially with a big group. We ate at the buffet quite a bit, but it all tasted pretty bland unless you added jalepenos to your entree! I'm not picky but I have had better at many buffets-however, the snack bar was great! All over Mexico people complain about the hard beds and we've never had a problem - until this time. The mattress was about 4 inches thick laid on a raised cement slab. Very uncomfortable. The room was cleaned every day and very well. The grounds were immaculate and people were working on them all the time. The pools were actually quite filthy. It was okay to swim in, but a friend did the scuba training and couldn't believe how bad it was under water. The beach is big and beautiful. Even with our big group we didn't have trouble finding enough beach chairs for everyone. The bartenders were extremely slow, but friendly. Almost always a waiting line. We did some diving with an independent company, but did speak with people at the dive shop at the Allegro. They were very friendly, but they charge for EVERYTHING extra you may need - even the dive light and blinkers if you do a night dive. That seemed a little over the top to me. Free enriched air tanks (nitrox) if you use that. No problem getting taxi's right outside the front door. We even rented a van with driver for all 14 of us to take our friends to some of our favorite stops - Tequila factory, Mescalito's, Coconuts, Playa Bonito, El Gato Negro, Viva Mexico, Tiki Tok. It was only $35 US each and our driver picked us up at 11 a.m. and brought us home about 8:30 p.m. Even provided a cooker of beer and water!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
5
Review of Allegro Cozumel - All Inclusive

Reviewer score

3
Anonymous
MINNESOTA
Jan 31, 2011

u get what you pay for

we stayed at the allegro for a wedding. There were 26 people that were in our group. It was nice and small resort so you always knew were to find your friends at. we travel a lot and stayed in very nice places and average places and i have never wrote a review but felt the need to now ,I would say this is was probably the worst, we read the reviews before we booked but still booked because we wanted to be with the wedding party! we had a blast because there was a lot of entertainment and interaction with friends and family. Yes the beds are extremely hard, the lighting in the rooms at night (if your trying to get ready) are very dim !! THERE ARE NO ALARM CLOCKS OR CLOCKS IN ANY OF THE ROOMS ... even in the royal suites no clock no alarm clocks... so you never knew what time it was bring a watch or cell phone !! breakfast is poor same thing everyday,there was bacon one day out of the 7 we were there usually the meat in the morning consisted of diced ham. bacon was barley cooked the one day they had it. usually waited a while to get just a glass of water with breakfast otherwise found myself pouring my own.... lunch down by pool (only place to get lunch) was extremely busy! and average food.... the bars during the day (swim up and tiki bar )bar on beach seemed to open at different times every day depending on staff or day !?? Usually the bar by beach had a line of 5-10 people due to the fact there was only 1 bartender on usually ! the bar does not open till 10 am so if u even want water and your down on the beach before that bring your own from your room ... some rooms had fridges some did not. Dinner reservations at the mexican dinner place was good and very good service friendly accommodating ect. on the other hand the oriental restraunt was extremly rude ! slow ! and food was ok! I think that the horrible rude staff made the food worst than it was! most of the bartenders are very friendly! the nightlife was ok .... nothing fancy ! the disco was either averagely busy or no one in there they play music! they have a zipline which was not working the whole time we were there! one of our friends rooms had a hole in the ceiling they were able to switch rooms. beach are busy but nice beach !! One day there were alot of jelly fish and the other days it was fine ... alot of us got stung on that day .. but they were small but felt like a bee sting! alot of the times the public bathroom on the site did not have any toilet paper so make sure you check befor u go !! The hot tub is not hot it should just be called another pool !! WE DID THE pirot lobster dinner cruise off site !! it was amazing food !!! big portions lobster steak chicken good show.OVERALL . would not stay there again but it was a blast because of our friends and good weather !! if ur looking for a romantic getaway don't do it !

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
3
Room comfort:
2
Location:
3
Value:
2
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