Rate and special offer based on Check-in: Apr 29, 2014 Check-out: May 1, 2014

Villa Del Palmar Cancun Beach Resort & Spa

4 stars
Carretera Punta Sam Km. 5.200 MZ9, SMZ2, L3 Playa Mujeres Quintana Roo, Cancun, 77500
Hotel Overview
Reviewer score
3.8
out of 5
39 reviews
romantic paradise

The most beautiful and unique resort we've visited. The pools were the perfect temp and the food... See full review

  • DexWhite
  • Mar 2, 2014
Excellent

We've been to several different resorts in cancun and this was second to none. I would go back... See full review

  • Returning sooon
  • Feb 17, 2014
Set in the pristine beaches of Playa Mujeres, about 25 minutes north of Cancun's hotel zone and 35 minutes from Cancun's International Airport. The area is home to the Playa Mujeres resort complex and the Playa Mujeres Golf Club, with a course designed by Greg Norman. Villa del Palmar is the pinnacle of luxury in Cancun, offering amazing 5 star service, world class amenities, and plenty of activities to keep your adventurous side entertained.

Villa del Palmar Cancun has 415 units, including spacious and luxurious suites.

Mexican and International Cuisine at its finest. DINING

SPA
Immerge on a tropical ambience with treatments that include massages, body wraps, exfoliations, and facials, massage cabins & hydrotherapy circuit.

KIDS HEAVEN
Featuring a playground, kid's pool and the latest Xbox entertainment, activities and movies area.

SERVICES AND AMENITIES
-Convenience store.
-24 hour room service.
-Non motorized water Sports.
-4 outdoor swimming pools and four outdoor jetted tubs.
-Fitness centre.
-Concierge desk.
-Internet access.
-Babysitting or child care.
-Currency exchange.
-Dry cleaning/Laundry.
-Front desk 24 hours.
-On - call medical assistance available.
-Parking.
-Pool Butler.
-Travel Agency.
-Nightly live entertainment and theme nights.
-Daytime beach and pool activities.
-Shuttle 6 times daily (check schedules with concierge as times may vary).
-Wedding coordinator on site.

Villa Del Palmar Cancun Beach Resort & Spa Rooms

Deluxe Ocean View Suite
Deluxe Ocean View Suite offers 2 Queen Beds or 1 King Bed with all modern amenities. Room also offers Alarm clock, Balcony / Terrace, Bathroom amenities, Cable / Satellite TV, Ceiling fan, Color TV, Ensuite / Private bathroom, Hairdryer, Heating, Internet access, Iron / Ironing board, Kitchenette, Microwave oven, Mini bar, Modem / data port connection, Pay TV, Pay-per-view movies, Radio, Safe in room, Tea and coffee, Telephone, Toaster, Valet service, Voicemail.
One Bedroom Ocean View Suite
One Bedroom Ocean View Suite offers 1 King Bed and Murphy Bed 1 with all modern amenities. Room also offers Alarm clock, Balcony / Terrace, Bathroom amenities, Cable / Satellite TV, Ceiling fan, Clothes dryer, Color TV, Crockery / Cutlery, Ensuite / Private bathroom, Hairdryer, Heating, Internet access, Iron / Ironing board, Jacuzzi / Whirlpool / Spa bath, Full Kitchen, Kitchenette, Microwave oven, Mini bar, Modem / data port connection, Pay TV, Pay-per-view movies, Radio, Refrigerator, Safe in room, Stove / Oven, Tea and coffee making facilities, Telephone, Toaster, Valet service, Voicemail and Washing machine.
Two Bedroom Ocean View Suite
Two Bedroom Ocean View Suite offers 1 King Bed and 2 Queen Beds and 1 Murphy Bed with all modern amenities. Room also offers Alarm clock, Balcony / Terrace, Bathroom amenities, Cable / Satellite TV, Ceiling fan, Clothes dryer, Color TV, Crockery / Cutlery, Ensuite / Private bathroom, Hairdryer, Heating, Internet access, Iron / Ironing board, Jacuzzi / Whirlpool / Spa bath, Full Kitchen, Kitchenette, Microwave oven, Mini bar, Modem / data port connection, Pay TV, Pay-per-view movies, Radio, Refrigerator, Safe in room, Stove / Oven, Tea and coffee making facilities, Telephone, Toaster, Valet service, Voicemail and Washing machine.
Two Bedroom Ocean View Penthouse
Two Bedroom Ocean View Penthouse offers 1 King Bed and 2 Queen Beds and 1 Murphy Bed with all modern amenities. Room also offers Alarm clock, Balcony / Terrace, Bathroom amenities, Cable / Satellite TV, Ceiling fan, Clothes dryer, Color TV, Crockery / Cutlery, Ensuite / Private bathroom, Hairdryer, Heating, Internet access, Iron / Ironing board, Jacuzzi / Whirlpool / Spa bath, Full Kitchen, Kitchenette, Microwave oven, Mini bar, Modem / data port connection, Pay TV, Pay-per-view movies, Radio, Refrigerator, Safe in room, Stove / Oven, Tea and coffee making facilities, Telephone, Toaster, Valet service, Voicemail and Washing machine.

Amenities

  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa
Dining
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Laundry service
Childcare Service
In-Room Safe
Tour desk
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

21.2326 -86.8021
Area served
Cancun.
Nearby airports
Cancun International Airport (CUN / MMUN). 15 km on a distance from the hotel.
Area description
Cancun is located in Quintana Roo, Mexico's easternmost state. From the Yucatan Peninsula, Cancun has a splendid mixture of warm Mexican traditions, beautiful, clear Caribbean sea, and pristine soft, white sand. It's the perfect spot for your next vacation. Come join at Villa del Palmar Cancun.

Nearby points of interest

  • Avenida Tulum: 5.1 mi
  • Playa Tortugas: 5.8 mi
  • Dubai Palace Casino: 6.3 mi
  • Museo Maya de Cancun: 6.7 mi
  • El Rey Ruins: 8.8 mi
  • Interactive Aquarium: 8.9 mi
  • Avenida Kukulkan: 9.6 mi
  • Playa Delfines: 11.7 mi
  • Iberostar Cancun Golf Course: 12 mi
  • Wet'n Wild Cancun: 12.9 mi
  • Dolphinaris Cancun: 13.5 mi
  • Riviera Cancun Golf: 14.9 mi

Dining

La Casona Restaurant
Featuring international cuisine with Buffet and A la carte service.
Zama Restaurant
Featuring mexican and international cuisine with A la carte service.
Hiroshi Restaurant
Featuring sushi and oriental cuisine with a la carte service.
Davino Restaurant
Featuring Mediterranean cuisine with A la Carte service.
Palmita Deli
Featuring delicious snacks and a Gelato shop.
Tiki Beach Bar
Featuring delicious cocktails and snacks.
BARS
La Casona Bar, Zama Bar and Lobby Bar featuring premium brand liquors.

Hotel Policies

Check-in:
1600
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

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Guest Reviews (39)

Ratings and reviews for Villa Del Palmar Cancun Beach Resort & Spa

Overall score

3.8 / 5
39 out of 39
Amenities:
3.9
Room cleanliness:
4.2
Hotel staff:
4
Room comfort:
4.4
Location:
3.2
Value:
3.7

59% would recommend to a friend.

Sort by:
Review of Villa Del Palmar Cancun Beach Resort & Spa

Reviewer score

1
TammyA
Springfield, MO
Mar 21, 2014

Dont waste your money

Awful experience. Thought this was all inclusive but was not with this travel sight. Got charged an additional huge amount of money upon arrival and the hotel would not work with us because we could not verify when we tried calling the company. Even if you have all inclusive, make reservations IMMEDIATELY. If you don't you will not get to eat, even when several restaurants had many empty tables. I suggest making reservations the second you get there if you want to eat. Hotel is a time share, if you not participate they will continue to hound you and when you say NO the staff were rude and hateful. They refused to help us book additional excursions because we would not sit through their presentation. You must sign for EVERYTHING......and you have to wait for the staff who were very slow to bring your ticket after EVERY purchase, we waited sometimes 20-30 minutes before we could even leave the pool area. Because this hotel is so far out, be prepared to pay lots of money for cab fares if you leave. They would sometimes charge us one fee then another fee for the same distance. Worst experience we've had. Read the bad reviews and take them to heart. I thought the good outweighed the bad but was reminded that not all reviews are true customers........BEWARE!!!!

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
1
Room comfort:
3
Location:
2
Value:
1
Review of Villa Del Palmar Cancun Beach Resort & Spa

Reviewer score

1
Kankun
Cancun
Mar 15, 2014

Stolen Oakleys

Can't trust the cleaning staff. Took our sunglasses.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
1
Room comfort:
2
Location:
4
Value:
1
Review of Villa Del Palmar Cancun Beach Resort & Spa

Reviewer score

5
DexWhite
Business
Portland, Oregon
Mar 2, 2014

romantic paradise

The most beautiful and unique resort we've visited. The pools were the perfect temp and the food was very good. The breakfast buffet was the best! Our room was very comfortable and elegant, we enjoyed the hammock on the balcony. The location was a bit far from town, but we wanted a "get away" so just kicked back and indulged!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
5
Trip purpose:

Business

Review of Villa Del Palmar Cancun Beach Resort & Spa

Reviewer score

5
Returning sooon
Jonesville, MI
Feb 17, 2014

Excellent

We've been to several different resorts in cancun and this was second to none. I would go back tomorrow if i had time!!! Cleanest hotel I've been to in some time. We didn't do the all-inclusive but found the food available on site reasonably priced with 4 main restaurants. Service was great and they didn't act like they expected a tip every time they looked at you like some resorts. It was very Kid friendly as well next time our Children will be along. Wonderful Wonderful!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
5
Money-saving tip: In Hotel

There is a deli located right at the front entrance that has very good prices on decent food.

Review of Villa Del Palmar Cancun Beach Resort & Spa

Reviewer score

4
Alnasser
Indiana, Fort Wayne
Jan 2, 2014

F2013

The hotel was wonderful. I really enjoyed this hotel and had a great time!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
5
Review of Villa Del Palmar Cancun Beach Resort & Spa

Reviewer score

4
Happy mister
New Jersey
Nov 25, 2013

Excellent family resort; perfect getaway!

Great hotel with friendly staff and excellent pools/views. I rated 4/5 only because they had issues with wi-fi and the room phone didnt work for one day. However, the food, views, pools, water equipment rentals and activities were excellent at reasonable prices!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Shopping tip: Not Applicable

Shopping outside hotel is negotiable so haggle as much as possible! :)

Review of Villa Del Palmar Cancun Beach Resort & Spa

Reviewer score

4
Neodoc01
Peoria, IL
Nov 13, 2013

Fantastic Private family getaway

We held a surprise anniversary for my parents at this facililty and it was absolutely gorgeous. They hotel is absolutely gorgeous with beautiful suite rooms. The beds were very comfortable and the amenities were awesome. We were on the all inclusive pacakage, and the food on the resort was excellent. The breakfast buffet was incredible and the dining options were sufficient with excellent food taste. My only critique would be that if you are looking for miles of white sand and crashing ocean waves, this resort is not for you. Also it is a bit away from the hustle and bustle of the Cancun shopping strip. The staff was very polite and cordial although occasionally can be a little pushy with requesting tips. Overall, I felt we got great value for the resort and our stay. Would highly recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Review of Villa Del Palmar Cancun Beach Resort & Spa

Reviewer score

4
Jess relaxed
Denver, Colorado
Nov 12, 2013

Relaxing vacation

We just got back and everything was great! We got the "all-inclusive" package and we didn't have to spend one dime at the hotel.We only paid the additional tips that we would leave. It is well worth the money because if you were to pay for everything at the hotel it comes out alot more expensive. The costumer service is great. The best bar to go to is outside the steakhouse with Elbert & Jorge, they treat you good and always give you something new to try. The Mango Margarita's with chamoy are the best! All of the food there is great except for lunch that is not the best food they have but then again it's lunch. The location is great if you just want to relax, if you are looking for more of a party then you need to book downtown cancun. This hotel is only about 10 minutes away from downtown cancun. The weather was a little clumsy at times because I just realized it is still raining season in November. This was a great vacation and we plan to go back with our kids next time, they have a lot of things they can do there.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Review of Villa Del Palmar Cancun Beach Resort & Spa

Reviewer score

4
OceanLover54
Pennsylvania, USA
Nov 4, 2013

excellent resort except acvities

Stayed on October, 2013. Excellent food, very nice service. Staff in bite bar work very diligently. Meryl is a waitress who works very hard and is sweet and attentive, Manuel is a great bartender and Donovan is wonderful as well, excellent staff at bite bar. Beautiful grounds, beach with lots of shades, safe and clean. Worst activity. We have been in various resorts in Cancun, and I have never seen this unprofessional and rude staff. They print out daily activities that they never do. One day, went to dance activity as scheduled in the afternoon. Celeste, who is activities staff, made faces showing she did not want to lead the class. She asked her colleague if she must. In the first song, she showed obvious rudeness, and I left after 1st song. During most of the day she spends time underneath the shaded activities hut chatting with her coworkers. It is unbelievable experience.. It should not happen again. I suggest not to pre plan daily activities if staff like Celeste is so unwilling and begrudgingly to engage and do her job. Other staff are good, Activity staff Marco was nice making lots of effort for activities. Except that it was a nice resort.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
3
Room comfort:
5
Location:
2
Value:
5
Review of Villa Del Palmar Cancun Beach Resort & Spa

Reviewer score

4
Antoinette N
Fremont, CA
Oct 20, 2013

Great resort but far from everything

New, clean hotel with several pools and restaurants.. Only downside is that it's far from everything.. About a $45 US dollar cab ride to hotel zone where everything is..

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
4
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