Rate and special offer based on Check-in: Jun 2, 2013 Check-out: Jun 5, 2013

The Westin Resort and Spa Cancun

4 stars
Blvd. Kukulcan Km. 20 Zona Hotelera P. O. Box 1808, Cancun, 77500
Hotel Overview
Reviewer score
3.9
out of 5
358 reviews
quick getaway

OMG!! Where do i Start! Location was Perfect! Away from the Hustle n bustle of main strip.. Hotel... See full review

  • RTERRELL
  • Apr 24, 2013
a very relaxing place

Hotel staff is very accomodating and place is well secured. See full review

  • daddy goons
  • Mar 19, 2013
Quiet Cancun beach getaway in the hotel zone between lagoon and sea

The Westin Resort & Spa Cancun is perched between Nichupte lagoon and the Caribbean waters on a white-sand beach. The hotel has four shimmering outdoor pools, a fitness center and signature spa, as well as lit outdoor tennis courts, water sports and a club for kids. Elegant, contemporary guest rooms swathed in crisp linens overlook the lagoon or turquoise sea. Breeze-swept outdoor bars and restaurants and an array of indoor dining venues cater to diverse tastes. An all-inclusive plan is an option.

 

Highlights
  • Optional all-inclusive plan, including three meals daily, 24-hour room service, snacks and by-the-glass beverages
  • Modern, spacious rooms with sweeping lagoon or ocean views at Westin Resort & Spa Cancun
  • Club for children, complete with playground and indoor discovery room (fees may apply)

 

Rooms

All of the 387 contemporary guest rooms at Westin Resort & Spa Cancun are located in a six-floor main building and seven-story beach club. Each is flooded with light and features one king or two double signature Heavenly Beds with pillow-top mattresses, a breathtaking sea or lagoon view, satellite TV and wireless Internet access (fees apply). Royal rooms have private balconies, mini bars, oversized desks and in-room, laptop-sized safes as well as private check-in, complimentary daily buffet breakfast and evening hors d'oeuvres and cocktails. All-inclusive rooms in all categories feature 24-hour room service.

 

Dining

A wide range of dining options at Westin Resort & Spa Cancun caters to guests of all tastes. Options include the contemporary fine dining establishment overlooking the Caribbean or thatched-roof palapa, which sizzles fare atop hot stones. A casual snack bar, sunset bar steps from the main pool, and lounge serving martinis alongside gourmet appetizers are additional perks.

 

Recreation

The beachfront Westin Resort & Spa Cancun has its own workout room and spa offering massages and body treatments (fees apply). Many water sports are available, including parasailing and waterskiing (fees apply). Close proximity to Palancar Reef makes diving and snorkeling an option, too. Meanwhile, guests can opt to arrange tee times at a golf course nearby.

 

Transportation
  • Cancun International Airport (6 mi/9.6 km)

 

Attractions
  • Plaza Kukulcán shopping (4.5 mi/7 km)
  • Cancun Convention Center (7 mi/11.2 km)

 

Business
  • 11 flexible meeting spaces, the largest of which is a 9,688-square-foot ballroom for up to 1,200 reception-style
  • Business center

 

The Westin Resort and Spa Cancun Rooms

Ocean View
One king bed or two double beds. Westin's signature heavenly beds.Floor to celing window providing carribean sea/sunrise view. Tear yourself away from the windows to appreciate the other pleasures: contemporary design with Mexican-style accents, a separate sitting area, amenities such as satellite TV and High Speed Internet Access, plus the indulgent Westin Heavenly Bath. (455 square feet)..
Lagoon View
One king bed or two double beds. Westin's signature heavenly beds. Floor to celing window providing lagoon/sunset view. Tear yourself away from the windows to appreciate the other pleasures: contemporary design with Mexican-style accents, a separate sitting area, amenities such as satellite TV and High Speed Internet Access, plus the indulgent Westin Heavenly Bath. (455 square feet).
Rooms with All Inclusive All Categories
Daily breakfast buffet or a la carte at El Palmar Restaurant
Daily lunch buffet* or a la carte at Sunset Restaurant
Daily dinner buffet* or a la carte at El Palmar, Arrecifes or Sea & Stones Restaurant
*Buffet subject to availability
24-hr Room Service, A la carte snacks at Breeze, RBC lounge & The Place(limited bar menus)
Domestic & International drinks served by the glass (during operational hours of restaurants/bars)
Access to Westin Workout Room, Free in-room Internet access
Rooms with All Inclusive All Categories
Must book "All-Inclusive" rate category
A surcharge applies in some dishes of the restaurant menus for lunch, dinner & room service
Not included:
In-room minibar items, Hair salon, Heavenly Spa, concession-shop products or services; telephone calls (800-number service charge applies), Premium & deluxe beverage brands, wine by the bottle, laundry service, business center
Kids from 0-4 free of charge
Kids from 5-12: Charge of USD $40 per kid per night
Kids 13 and above: Pay as an adult
Royal Beach Lagoon View
One king westin heavenly bed or two double westin heavenly beds. Private balcony with Ocean view. Over sized desk, 32 inches plasma tv with premium channels with pay moview. Two dual line speaker phone with voice mail. Cable and wireless internet access(surcharges).Cofee maker and mini bar.Iron/ironing board. Lap top compaible safe. Private check in. Complimentary daily buffet breakfast and evening hors d'oeuvre and cocktail.
Royal Beach Ocean View
One king westin heavnly bed or two double westin heavnly beds. Private balcony with Ocean view. Oversized desk, 32 inches plasma tv with premium channels with pay moview. Two dual line speaker phone with voice mail. Cable and wireless internet access(surcharges).Coffee maker and mini bar.Iron/ironing board. Lap top compaible safe. Private check in. Complimentary daily buffet breakfast and evening hors d'oeuvre and cocktail.

Amenities

  • Wireless internet
  • FREE parking
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pets allowed
Elevators
Activities
Indoor pool
Fitness center or spa
Health club
Spa services
Solarium
Tennis
Dining
Restaurant
24 hour room service
Room service
Services
Business center
Laundry service
Babysitting/Child services
Safe deposit box
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
Wireless internet
Parking
FREE parking
Accessibility
Handicapped rooms/facilities

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Reviewer score 4.3 out of 5
Reviewer score 4.0 out of 5

Hotel Map

21.0396 -86.7825
Area served
Cancun.
Nearby airports
Cancun International Airport - six miles.
Area description
Beachfront Resort located on Punta Nizuc at the southern end of Cancun's hotel zone. Six miles from Cancun International Airport. 10 minutes from superb shopping and award-winning restaurants. 7 miles from the Convention Center and 20 minutes from the City of Cancun.

Dining

Sunset Bar
Just steps from the main pool, Sunset Bar is the perfect place to break for an alfresco lunch, with salads, sandwiches, burgers, and grilled items, plus ice cream, cocktails, and more. The terrace offers extraordinary views of the Caribbean Sea.
Cuisine: Light Fare
Dress Code: Casual
Hours: 12:00 PM - 5:00 PM
Atmosphere: Ocean view
Sea & Stones
Sea & Stones offers a truly unique experience: meals custom-cooked on hot stones, then enjoyed under a traditional palapa (straw hut) on the beach with delicious sangria or other local cocktails, plus stunning views of the Caribbean and Cancun.
Hours: 6:00 PM - 11:00 PM; Closed Mondays
Atmosphere: Romantic dining under a palapa
Setting: Ocean View
El Palmar
Making the most of the local bounty, such as tropical fruits and fresh seafood, El Palmar offers extensive choices for breakfast, lunch, and dinner. Bring the whole family and enjoy a casual meal by the main pool overlooking the Caribbean
Cuisine: International
Hours: 6:30 AM - 11:30 PM
Atmosphere: Family & friendly
Setting:Ocean view
The Place - Bar & Lounge
Looking for somewhere to just hang out and relax? The Place is your place. Gather with friends and unwind with a beer, one of our signature martinis, or a choice from our huge tequila list-plus gourmet appetizers and ocean views.
Cuisine: Snacks
Hours: 10:00 AM - 6:00 PM
Atmosphere: Beach Bar
Brisa/ Breeze
Sea breezes and refreshing drinks: what better recipe for relaxation? Find it at Brisa/Breeze, located by the main pool and offering cocktails, other beverages, and light snacks with a tranquil ocean backdrop
Cuisine: Snacks
Dress Code: Casual
Hours: 10:00 AM - 6:00 PM
Atmosphere: Swim-Up Bar/Pool Bar
Setting: Ocean view
Arrecifes
The resort's best place to enjoy a romantic dinner for two, Arrecifes has it all: an excellent fine-dining menu, extensive wine list, cozy ambience, and beautiful ocean views.
Cuisine: Comtemporary
Dress Code: Business Casual
Hours: 6:00 PM - 12:00 AM, Closed Tuesdays
Atmosphere: Cozy
Setting: Ocean view

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (358)

Ratings and reviews for The Westin Resort and Spa Cancun

Overall score

3.9 / 5
358 out of 358
Amenities:
4
Room cleanliness:
4.2
Hotel staff:
4.4
Room comfort:
4.2
Location:
4
Value:
4

85% would recommend to a friend.

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Review this hotel
Review of The Westin Resort and Spa Cancun

Reviewer score

4
Nezar008
Cancun, Mexico
May 7, 2013

Great location

It's a nice hotel with a quiet location & not far from the attraction area. One thing I did not like was the Internet in the room; it was so slow & I have to go to the balcony to get a good signal. But overall everything was nice, I really liked the breakfast open buffet & the the staff were very friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of The Westin Resort and Spa Cancun

Reviewer score

4
JustKelli
Atlanta, GA
Apr 30, 2013

Very Nice

The hotel is very nice! It's just a bit further down from the tourist area but it was really nice and the hotel staff was great. I received some of the best customer service I had received!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
5
Money-saving tip: Long walk from hotel

Further down from the tourist area and it's not in walking distance.

Review of The Westin Resort and Spa Cancun

Reviewer score

5
RTERRELL
DALLAS TX
Apr 24, 2013

quick getaway

OMG!! Where do i Start! Location was Perfect! Away from the Hustle n bustle of main strip.. Hotel is Beautiful! The spa was Amazing!!! But The staff topped it off!! Favorite Hotel so far in mexico!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of The Westin Resort and Spa Cancun

Reviewer score

4
Super RNTWU
Houston, TX
Apr 23, 2013

Fun in the Sun

It was good. The people there were nice and friendly. The lobby was really cold but overall it was ok.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
3
Room comfort:
5
Location:
4
Value:
4
Review of The Westin Resort and Spa Cancun

Reviewer score

4
beachlover13
Connecticut
Apr 22, 2013

Awesome

Enjoyed my stay at the Westin resort. When we arrived we were offered an upgrade to an Oceanview room and breakfast for an extra 60.00 per night, stayed 4 nights. I'm happy we did it, the views from the balcony are stunning, we were on the 5th floor, there was a constant breeze which I totally enjoyed. Room was clean and spacious. The breakfast was the best with a wide selection to choose from, lots of fruit and hot items. It was our first time in Cancun and I will definitely go back and stay at the Westin. The hotel is big with lots of pools and entertainment for families traveling with children. You can dine outside and enjoy the ocean. Loved the buffet selection at the Sea and Stone restaurant, lots to choose from. We had a great time and would highly recommend. Quiet and relaxing! Please be aware of timeshare offers.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Dining tip: In Hotel

Sea and Stone

Review of The Westin Resort and Spa Cancun

Reviewer score

3
anetuncia2
chicago
Apr 20, 2013

Clean,modern room=half of success

Huge,vey specious,with very pleasant stuff hotel ,unfortunately very poor cleaning service!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
3
Review of The Westin Resort and Spa Cancun

Reviewer score

4
chicjetsetter
new york
Apr 12, 2013

Perfect and Relaxing Getaway

We just got back from Cancun and stayed at the Westin Royal Beach Club. This resort was perfect for us. We statyed at the Royal Beach Club first week of April. The room itself was ocean front view. We have a lot of options of which pool to swim in. The beach itself was amazing. The "continental" breakfast was perfect. It offered more choices.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Entertainment tip: Short walk from hotel

Not entertainment but the Heavenly Spa is amazing and a must. I tried the heavenly spa and I will consider spa hotels again next time. Stay at the Royal Beach Clubs all the rooms have balconies both ocean front and lagoon view

Review of The Westin Resort and Spa Cancun

Reviewer score

4
chicjetsetter
new york
Apr 12, 2013

Perfect for our relaxing spring break

We actually love this resort and perfect for us. We stayed in the Royal Beach Club and have options to the private pool or go to the main pool. They serve continental breakfast and cocktail if you stay in the RBC. It was peaceful and quiet and so much things to do.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Entertainment tip: Short walk from hotel

Definitely do the spa. We did have Spa services and it was amazing. The Kid's Club is also recommended

Review of The Westin Resort and Spa Cancun

Reviewer score

4
ehc36
London
Apr 8, 2013

Very peaceful location right on the beach

We had a great 10 days here, hotel is right on the beach and it was very peaceful - lots of loungers, lovely pools etc. It's about 20 mins on the local bus to one of the shopping malls where there are restaurants, stop is right outside the hotel so v convenient. We had a couple of meals at the hotel and they were good value too. We opted for a club room so had access to the lounge for evening drinks and canapes which were great - no international spirits included but plenty of beer, wine and cocktails available as well as soft drinks. Within walking distance (10 mins) there is a snack bar where you can have delicious tacos overlooking the lagoon for bargain prices - it's nothing fancy but the food is amazing. The hotel is looking tired and there are glitzier resort, but then they are in busier parts so depends what's important to you. We like the service at Westin resorts and the beds are always great so perfect for R&R. The sea can be very rough in front of the hotel but if you walk a few mins to the right towards the rocks, it is very calm and you can easily swim there. Trips sold within the hotel are more expensive than you can get online so do that instead and arrange your transfer with Cancun-taxi rather than through the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Review of The Westin Resort and Spa Cancun

Reviewer score

4
Creature Comforts
Azusa, California
Apr 7, 2013

Nice quiet getaway for two.

Good location right next to the bus stop turnaround. Staff is friendly, grounds are clean and the food is good. We always stay at the Royal Beach Club rooms as it is quieter and have our own private pool and concierge.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
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