Rate and special offer based on Check-in: May 14, 2014 Check-out: May 16, 2014

The Westin Resort and Spa Cancun

4 stars
Blvd. Kukulcan Km. 20 Zona Hotelera P. O. Box 1808, Cancun, 77500
Hotel Overview
Reviewer score
4.0
out of 5
426 reviews
Fantastic getaway

I've stayed at this hotel before and loved it which is why I chose to stay again and will continue... See full review

  • Fonda Family
  • Apr 6, 2014
Beautiful

I have been around the world and I can not find a more enjoyable laid back spot then the Westin... See full review

  • Rena Top Travel Gal
  • Mar 28, 2014
Quiet Cancun beach getaway in the hotel zone between lagoon and sea

The Westin Resort & Spa Cancun is perched between Nichupte lagoon and the Caribbean waters on a white-sand beach. The hotel has four shimmering outdoor pools, a fitness center and signature spa, as well as lit outdoor tennis courts, water sports and a club for kids. Elegant, contemporary guest rooms swathed in crisp linens overlook the lagoon or turquoise sea. Breeze-swept outdoor bars and restaurants and an array of indoor dining venues cater to diverse tastes. An all-inclusive plan is an option.

 

Highlights
  • Optional all-inclusive plan, including three meals daily, 24-hour room service, snacks and by-the-glass beverages
  • Modern, spacious rooms with sweeping lagoon or ocean views at Westin Resort & Spa Cancun
  • Club for children, complete with playground and indoor discovery room (fees may apply)

 

Rooms

All of the 387 contemporary guest rooms at Westin Resort & Spa Cancun are located in a six-floor main building and seven-story beach club. Each is flooded with light and features one king or two double signature Heavenly Beds with pillow-top mattresses, a breathtaking sea or lagoon view, satellite TV and wireless Internet access (fees apply). Royal rooms have private balconies, mini bars, oversized desks and in-room, laptop-sized safes as well as private check-in, complimentary daily buffet breakfast and evening hors d'oeuvres and cocktails. All-inclusive rooms in all categories feature 24-hour room service.

 

Dining

A wide range of dining options at Westin Resort & Spa Cancun caters to guests of all tastes. Options include the contemporary fine dining establishment overlooking the Caribbean or thatched-roof palapa, which sizzles fare atop hot stones. A casual snack bar, sunset bar steps from the main pool, and lounge serving martinis alongside gourmet appetizers are additional perks.

 

Recreation

The beachfront Westin Resort & Spa Cancun has its own workout room and spa offering massages and body treatments (fees apply). Many water sports are available, including parasailing and waterskiing (fees apply). Close proximity to Palancar Reef makes diving and snorkeling an option, too. Meanwhile, guests can opt to arrange tee times at a golf course nearby.

 

Transportation
  • Cancun International Airport (6 mi/9.6 km)

 

Attractions
  • Plaza Kukulcán shopping (4.5 mi/7 km)
  • Cancun Convention Center (7 mi/11.2 km)

 

Business
  • 11 flexible meeting spaces, the largest of which is a 9,688-square-foot ballroom for up to 1,200 reception-style
  • Business center

 

The Westin Resort and Spa Cancun Rooms

Ocean View
One king bed or two double beds. Westin's signature heavenly beds.Floor to celing window providing carribean sea/sunrise view. Tear yourself away from the windows to appreciate the other pleasures: contemporary design with Mexican-style accents, a separate sitting area, amenities such as satellite TV and High Speed Internet Access, plus the indulgent Westin Heavenly Bath. (455 square feet)..
Lagoon View
One king bed or two double beds. Westin's signature heavenly beds. Floor to celing window providing lagoon/sunset view. Tear yourself away from the windows to appreciate the other pleasures: contemporary design with Mexican-style accents, a separate sitting area, amenities such as satellite TV and High Speed Internet Access, plus the indulgent Westin Heavenly Bath. (455 square feet).
Rooms with All Inclusive All Categories
Daily breakfast buffet or a la carte at El Palmar Restaurant
Daily lunch buffet* or a la carte at Sunset Restaurant
Daily dinner buffet* or a la carte at El Palmar, Arrecifes or Sea & Stones Restaurant
*Buffet subject to availability
24-hr Room Service, A la carte snacks at Breeze, RBC lounge & The Place(limited bar menus)
Domestic & International drinks served by the glass (during operational hours of restaurants/bars)
Access to Westin Workout Room, Free in-room Internet access
Rooms with All Inclusive All Categories
Must book "All-Inclusive" rate category
A surcharge applies in some dishes of the restaurant menus for lunch, dinner & room service
Not included:
In-room minibar items, Hair salon, Heavenly Spa, concession-shop products or services; telephone calls (800-number service charge applies), Premium & deluxe beverage brands, wine by the bottle, laundry service, business center
Kids from 0-4 free of charge
Kids from 5-12: Charge of USD $40 per kid per night
Kids 13 and above: Pay as an adult
Royal Beach Lagoon View
One king westin heavenly bed or two double westin heavenly beds. Private balcony with Ocean view. Over sized desk, 32 inches plasma tv with premium channels with pay moview. Two dual line speaker phone with voice mail. Cable and wireless internet access(surcharges).Cofee maker and mini bar.Iron/ironing board. Lap top compaible safe. Private check in. Complimentary daily buffet breakfast and evening hors d'oeuvre and cocktail.
Royal Beach Ocean View
One king westin heavnly bed or two double westin heavnly beds. Private balcony with Ocean view. Oversized desk, 32 inches plasma tv with premium channels with pay moview. Two dual line speaker phone with voice mail. Cable and wireless internet access(surcharges).Coffee maker and mini bar.Iron/ironing board. Lap top compaible safe. Private check in. Complimentary daily buffet breakfast and evening hors d'oeuvre and cocktail.
Junior Suite
Experience loft-like living in a gorgeous tropical setting with a Junior suite at The Westin Resort & Spa, Cancun. These studio suites feature a generous living room area offering stunning sea or lagoon views, and many with a private terrace or balcony. Centrally located in the resorts main building complex, theyre a perfect retreat for stretching out in privacy"while you save that Heavenly Bed for sleeping Complimentary Breakfast, Lounge in Royal Club; cocktail and appetizers in the evening, 617-702 Square Feet / 57-65 Square Meters, 617-702 Square Feet / 57-65 Square Meters, Studio Suite, IPod Dock, Nichupte Lagoon or Caribbean Sea Views, Extra-Large Bedroom with Living Area, Flat-screen LCD TV, Private Balcony or Terrace

Amenities

  • WiFi
  • Free parking
  • Indoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Pet friendly
Elevators
Activities
Indoor pool
Fitness center or spa
Fitness Center
Spa
Solarium
Tennis
Dining
Restaurant
24 hour room service
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

Recommendations for you

Customers who viewed The Westin Resort and Spa Cancun also booked these hotels.

Reviewer score 4.3 out of 5
Reviewer score 4.0 out of 5

Hotel Map

21.0396 -86.7825
Area served
Cancun.
Nearby airports
Cancun International Airport - six miles.
Area description
Beachfront Resort located on Punta Nizuc at the southern end of Cancun's hotel zone. Six miles from Cancun International Airport. 10 minutes from superb shopping and award-winning restaurants. 7 miles from the Convention Center and 20 minutes from the City of Cancun.

Nearby points of interest

  • Iberostar Cancun Golf Course: 1.4 mi
  • Playa Delfines: 1.7 mi
  • Dolphinaris Cancun: 2 mi
  • Wet'n Wild Cancun: 2.2 mi
  • Riviera Cancun Golf: 3 mi
  • Avenida Kukulkan: 4 mi
  • Interactive Aquarium: 5 mi
  • El Rey Ruins: 5.1 mi
  • Playa Tortugas: 7.6 mi
  • Dubai Palace Casino: 7.7 mi
  • Museo Maya de Cancun: 7.8 mi
  • Avenida Tulum: 8.9 mi

Dining

Sunset Bar
Just steps from the main pool, Sunset Bar is the perfect place to break for an alfresco lunch, with salads, sandwiches, burgers, and grilled items, plus ice cream, cocktails, and more. The terrace offers extraordinary views of the Caribbean Sea.
Cuisine: Light Fare
Dress Code: Casual
Hours: 12:00 PM - 5:00 PM
Atmosphere: Ocean view
Sea & Stones
Sea & Stones offers a truly unique experience: meals custom-cooked on hot stones, then enjoyed under a traditional palapa (straw hut) on the beach with delicious sangria or other local cocktails, plus stunning views of the Caribbean and Cancun.
Hours: 6:00 PM - 11:00 PM; Closed Mondays
Atmosphere: Romantic dining under a palapa
Setting: Ocean View
El Palmar
Making the most of the local bounty, such as tropical fruits and fresh seafood, El Palmar offers extensive choices for breakfast, lunch, and dinner. Bring the whole family and enjoy a casual meal by the main pool overlooking the Caribbean
Cuisine: International
Hours: 6:30 AM - 11:30 PM
Atmosphere: Family & friendly
Setting:Ocean view
The Place - Bar & Lounge
Looking for somewhere to just hang out and relax? The Place is your place. Gather with friends and unwind with a beer, one of our signature martinis, or a choice from our huge tequila list-plus gourmet appetizers and ocean views.
Cuisine: Snacks
Hours: 10:00 AM - 6:00 PM
Atmosphere: Beach Bar
Brisa/ Breeze
Sea breezes and refreshing drinks: what better recipe for relaxation? Find it at Brisa/Breeze, located by the main pool and offering cocktails, other beverages, and light snacks with a tranquil ocean backdrop
Cuisine: Snacks
Dress Code: Casual
Hours: 10:00 AM - 6:00 PM
Atmosphere: Swim-Up Bar/Pool Bar
Setting: Ocean view
Arrecifes
The resort's best place to enjoy a romantic dinner for two, Arrecifes has it all: an excellent fine-dining menu, extensive wine list, cozy ambience, and beautiful ocean views.
Cuisine: Comtemporary
Dress Code: Business Casual
Hours: 6:00 PM - 12:00 AM, Closed Tuesdays
Atmosphere: Cozy
Setting: Ocean view

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Back to menu Return to top

Guest Reviews (426)

Ratings and reviews for The Westin Resort and Spa Cancun

Overall score

4 / 5
426 out of 426
Amenities:
4
Room cleanliness:
4.2
Hotel staff:
4.4
Room comfort:
4.2
Location:
4
Value:
4.1

85% would recommend to a friend.

Sort by:
Review of The Westin Resort and Spa Cancun

Reviewer score

4
Ivory gal
Joliet, Illinois
Apr 15, 2014

First vacation!

Great experience, staff was very helpful and welcoming , room was clean and comfortable, Rolando (bell boy) was very nice and helpful! The only thing that I would suggest is activities for guests like night shows or day activities other wise the hotel and staff was amazing!!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of The Westin Resort and Spa Cancun

Reviewer score

3
Pratik Tanna
chicago
Apr 12, 2014

Everything great apart from the staff at reception

The resort has all the amenities which a 4 star hotel should have. The only issue is the hotel reception desk staff was not very friendly. Their English speaking proficiency was low so they didn't understand most of thr things I asked and found less knowledgeable. I had to stop by the desk multiple times to do some things e.g in any resort I need not carry my credit card all thr times if I am at bar or restaurant. The guy who checked us in didn't keep the credit card on file. As a result I did not get my SPG rewards in some of of restaurant transactions. Apart from that the concierge desk and bell boys were really helpful. The resort was really good. I would rate 3.5 stars but there is no option for that so am rating 3.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Review of The Westin Resort and Spa Cancun

Reviewer score

4
Viajera from Ontario
Vaughan, Ontario
Apr 12, 2014

A well priced hotel full of amenities

Despite a discrepancy with respect to the options included in the price, we had a warm welcome from all the personnel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
3
Value:
4
Nightlife tip: Short drive from hotel

La Isla Shopping Center

Review of The Westin Resort and Spa Cancun

Reviewer score

4
Family from Denver
Denver
Apr 9, 2014

Nice Place!

We took my mom for a nice warm visit. The stay at the Westin was perfect. Cleaner than most hotels in MX. No peddlers on the beach because it's patrolled. We did not do the all inclusive- we don't eat much.....the food was good, but didn't do the buffet, only because we don't do buffets. Friendly staff.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Dining tip: In Hotel

Mexican place downstairs was really quaint. Food awesome!

Review of The Westin Resort and Spa Cancun

Reviewer score

5
Fonda Family
Chicago, IL
Apr 6, 2014

Fantastic getaway

I've stayed at this hotel before and loved it which is why I chose to stay again and will continue to come back..

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Time-saving tip: Short drive from hotel

10-15 minutes to airport

Review of The Westin Resort and Spa Cancun

Reviewer score

5
Rena Top Travel Gal
Detroit michigan
Mar 28, 2014

Beautiful

I have been around the world and I can not find a more enjoyable laid back spot then the Westin Cancun! We stayed in the Royal Beach Club for four nights, it was wonderful! What turns me on about this place is the exclusive feel... You don't wander around trying to navigate anything, it's all right there! The seclusion of the pool and palapas were fantastic... I am a travel agent and could not pass up this price! Thank you!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
3
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short drive from hotel

Shushi!

Review of The Westin Resort and Spa Cancun

Reviewer score

5
Rogerjoelbrown
Maple grove minnesota
Mar 26, 2014

Restfully

Royal beach club is the way to go...great free breakfast and perfect happy hour..heavenly beds are very nice..the staff was wonderful...say hi to Marco and Bernardo great people

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: In Hotel

All the restaurants were outstanding

Review of The Westin Resort and Spa Cancun

Reviewer score

5
Swerzanski
Boston, ma
Mar 25, 2014

Our favorite

We come to cancun twice a year minimum. We come back to the westin every time because of the staff atmosphere and literally it's our home away from home. We love spending our vacations here! We went to xplor swam with dolphins, and went to see Isla mujeres. Literally this resort doesn't get any better!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Money-saving tip: Short drive from hotel

Make sure you eat at surfin burrito 1 liter margarita for 8 bucks!

Review of The Westin Resort and Spa Cancun

Reviewer score

4
Deb Tag a Long
Business
Vermont
Mar 18, 2014

Conference at the Westin

The entire staff was exceptional! The only issue we had were minor such as our room not fully prepared. The mini-bar was empty, no laundry bag, and only one robe for two people. Breakfast and happy hour was included in our room charge and we were pleasantly surprised at the quantity and variety of options. We were so well fed we didn't need to stop for lunch. The beach was beautiful and the water amazing which was greatly appreciated since the rest of Cancun was very touristy.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of The Westin Resort and Spa Cancun

Reviewer score

3
Angel Hawk
Reno,Nv
Mar 10, 2014

Romantic getaway

The room was dated. Sometimes we had towels sometimes we didn't. You only got a pool towel if you got the pool before 11. The buffet was overpriced. The Mexican restaurant was awesome. The concierge were great. The other Westin was way nicer in Cancun.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
4
Room comfort:
2
Location:
4
Value:
2
Sightseeing tip: Short drive from hotel

We really enjoyed Excart .The park was amazing ,the Disneyland of Mexico. Wow what an experience

Back to menu Return to top