Rate and special offer based on Check-in: Mar 17, 2015 Check-out: Mar 18, 2015

The Westin Resort & Spa, Cancun

4 stars
View map of Blvd. Kukulcan Km. 20 Zona Hotelera P. O. Box 1808, Cancun, 77500

Hotel Overview

Reviewer score
4.0
out of 5
458 reviews
Nice value

Overall a nice value hotel, right on the beach, and near the airport. Area is very safe and the... See full review

  • Ronnie C.
  • Feb 24, 2015
nice place to stay

out away from most the activities but quiet , not a lot of stores near by. the hotel is a very nice... See full review

  • clairpierce
  • Feb 13, 2015
The Westin Resort & Spa, Cancun rests peacefully at a quiet end of Cancuns Hotel Zone. Enjoy the serenity of private white-sand beaches with breathtaking views of the Caribbean Sea and Nichupte Lagoon, plus easy access to Cancuns excitement. Lounge endlessly at our glorious private beaches and four outdoor pools. Pamper yourself at the luxurious Heavenly Spa by Westin™. Or pick up the pace with countless water sports, plus tennis, golf, a top-notch gym, and fascinating local tours and day trips. Each of our 379 bright and airy guest rooms feature inviting contemporary decor, the signature Heavenly® Bed, and stunning Caribbean Sea or lagoon views. For an upgrade, consider our Royal Beach Club, with its exclusive services and private pool.

The Westin Resort & Spa, Cancun Rooms

Standard
The Amenities listed in this description represent the amenities available in all guest rooms in the hotel

Amenities

  • High-speed internet
  • Pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Activities
Pool
Exercise gym
Children's activities
Tennis
Steam bath
Dining
Bar/Lounge
Restaurant
Coffee maker in room
Services
Business center
Express check in
Wake-up service
In-Room Safe
Car rental desk
Internet
High-speed internet
Parking
Parking
Room
Safe
Telephone
AM/FM alarm clock
Mini bar
Hairdryer in room
Iron

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Hotel Map

21.0396 -86.7825
Area served
City Center
Nearby airports
Cancun Airport, (CUN), 16.09, KM;
Area description
Resort, Airport

Nearby points of interest

  • Playa Delfines: 1.7 mi
  • Dolphinaris Cancun: 2 mi
  • Wet'n Wild Cancun: 2.2 mi
  • Riviera Cancun Golf: 3 mi
  • Avenida Kukulkan: 4 mi
  • Interactive Aquarium: 5 mi
  • El Rey Ruins: 5.1 mi
  • Playa Tortugas: 7.6 mi
  • Dubai Palace Casino: 7.7 mi
  • Museo Maya de Cancun: 7.8 mi
  • Avenida Tulum: 8.9 mi

Dining

Arrecifes
The resort’s best place to enjoy a romantic dinner for two, Arrecifes has it all: an excellent fine-dining menu, extensive wine list, cozy ambience, and beautiful ocean views.
El Palmar
Making the most of the local bounty, such as tropical fruits and fresh seafood, El Palmar offers extensive choices for breakfast and dinner. Bring the whole family and enjoy a casual meal by the main pool overlooking the Caribbean.
Sunset Bar
Just steps from the main pool, Sunset Bar is the perfect place to break for an alfresco lunch, with salads, sandwiches, burgers, and grilled items, plus ice cream, cocktails, and more. The terrace offers extraordinary views of the Caribbean Sea.
Brisa/Breeze
Sea breezes and refreshing drinks: what better recipe for relaxation? Find it at Brisa/Breeze, located by the main pool and offering cocktails, other beverages, and light snacks with a tranquil ocean backdrop.
The Place – Bar & Lounge
Looking for somewhere to just hang out and relax? The Place is your place. Gather with friends and unwind with a beer, one of our signature martinis, or a choice from our huge tequila list—plus gourmet appetizers and ocean views.
Sea & Stones
Sea & Stones offers a truly unique experience: meals custom-cooked on hot stones, then enjoyed under a traditional palapa (straw hut) on the beach with delicious sangria or other local cocktails, plus stunning views of the Caribbean and Cancun.

Hotel Policies

Check-in:
03:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

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Guest Reviews (458)

Ratings and reviews for The Westin Resort & Spa, Cancun

Overall score

4 / 5
5.01.0
458 out of 458
Amenities:
4
Cleanliness:
4.2
Hotel staff:
4.4
Comfort:
4.2
Location:
4
Value:
4.1

84% would recommend to a friend.

Sort by:
Review of The Westin Resort & Spa, Cancun

Reviewer score

5
5.01.0
Ronnie C.
Business
Azle
Feb 24, 2015

Nice value

Overall a nice value hotel, right on the beach, and near the airport. Area is very safe and the beach is outstanding. Bottom line is the value...you can get a better hotel but not for the money. Enjoy!!!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of The Westin Resort & Spa, Cancun

Reviewer score

5
5.01.0
clairpierce
Business
N/A
Feb 13, 2015

nice place to stay

out away from most the activities but quiet , not a lot of stores near by. the hotel is a very nice place to stay.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

Review of The Westin Resort & Spa, Cancun

Reviewer score

4
5.01.0
brent a.
Business
FRANKLIN
Feb 11, 2015

Great room

Very good hotel Front staff does not exchange money

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of The Westin Resort & Spa, Cancun

Reviewer score

3
5.01.0
JJ
Business
N/A
Feb 11, 2015

Cancun Trip

Nothing around. There is a convenience store nearby but nothing else. Your kinda stuck eating on the premise and it's pretty expensive. Didn't like the noise either, you can hear toilets flushing and doors slamming. No refrigerator nor microwave. I would rather stay at the other Westin that is across the mall. It's more expensive but much more nicer and walking distance to many places. Alot of airline employees that were present most likely because it's the first hotel on the strip. I will not stay at this hotel next time I visit Cancun.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
2
Value:
3
Trip purpose:

Business

Review of The Westin Resort & Spa, Cancun

Reviewer score

5
5.01.0
christopher z.
Business
N/A
Jan 20, 2015

awesome trip

it was way better then i expected i had a really great time i would really like to do it again

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of The Westin Resort & Spa, Cancun

Reviewer score

5
5.01.0
Jonathan S.
Business
jonesboro
Jan 18, 2015

cool trip

really good hotel the only bad isn't all inclusive..

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of The Westin Resort & Spa, Cancun

Reviewer score

4
5.01.0
Michael e.
Business
round rock
Jan 12, 2015

Nice hotel

Would go back .The good, The staff was helpful and the place was nice, the beach and pool areas were great . Plan on eating else where because the restaurants are over priced and $7 dollars for a bottle of water was not acceptable. The place was on the quiet side when I went and so if you seek a quiet get away this an awesome place! The location was not very central but rather at the beginning of the hotel stretch, Wifi works in lobby area.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
3
Value:
3
Trip purpose:

Business

Review of The Westin Resort & Spa, Cancun

Reviewer score

2
5.01.0
docjonesman
Business
N/A
Jan 7, 2015

DocJones

The hotel was dirty, the beach was dirty, and room service stole my wife's phone.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
2
Comfort:
3
Location:
3
Value:
1
Trip purpose:

Business

Review of The Westin Resort & Spa, Cancun

Reviewer score

3
5.01.0
THOMAS M.
Business
N/A
Jan 5, 2015

expensive

relaxed ,courteous staff all over nice experience ................................................................................................................................................................................................................................

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
2
Location:
3
Value:
2
Trip purpose:

Business

Review of The Westin Resort & Spa, Cancun

Reviewer score

5
5.01.0
Heidi A.
Business
N/A
Dec 23, 2014

Clean hotel

The room was incredible clean and the staff was very nice

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

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