Rate and special offer based on Check-in: Jun 29, 2013 Check-out: Jun 30, 2013

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

4 stars
Blvd. Kukulcan Km. 12.5, Cancun, 77500
Hotel Overview
Reviewer score
4.3
out of 5
269 reviews
Great time!

Perfect location to everywhere and spotless! Will definitely consider staying there again when we... See full review

  • Viviannnx3
  • May 31, 2013
Amazing!

Great staff! Great location! Great accomodations! Room: We were in Bldg 14, second floor and... See full review

  • Jovanka
  • May 30, 2013
Beach fun and water sports await at family-friendly Cancun resort

The Westin Lagunamar Ocean Resort is a modern, chic getaway situated in an ideal location for easy access to many of Cancun's treasures.  Sandy beaches, golf courses, waterfront restaurants, fantastic shopping and ancient ruins are dotted throughout the area. Guests at this resort stay in private, spacious one or two bedroom villas that embody the culture of Cancun, with beach-themed decor and hand-picked artwork in every room. The hotel features breathtaking views of the Caribbean Sea, together with a business center, a fitness center, massage services, several restaurants which offer a range of cuisine, swimming pools and on-site water sports.

Reasons to stay
  • Fantastic views with easy access to the beach
  • Supervised activities at kids club, including water play and mini golf
  • Villas contain a host of amenities and fully-equipped kitchens
Westin Lagunamar Ocean Resort rooms

The accommodations at Westin Lagunamar Ocean Resort include 394 one or two bedroom villas, with many overlooking the Caribbean Sea.  The rooms feature private terraces, washer and dryers, jetted tubs in the bathrooms, two flat-screened TVs, DVD and CD players, BOSE AM/FM radio and kitchens with granite counters, ceramic glass four-burner stovetops, microwaves and full-sized stainless steel refrigerators.

Things to do nearby
  • La Isla Mall (across the street)
  • Playa Paraiso Gold Club (1.5 mi/2.4 km)
  • Mayan Aqua Dive (1.6 mi/2.6 km)
  • Downtown Cancun (17 mi /27 km)
  • Puerto Moreles (22 mi/ 35 km)
  • Playa del Carmen (46 mi/74.9 km)
  • Tulum Ruins (82 mi/131 km)

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun Rooms

Studio Villa
Room with one QS+ one queen sofa bed-Sleeps 4, the studio one-bedroom villa offers all the amenities and convenience you need to replenish your spirit, while comfortably sleeping up to four adults. Ic cook-top, kitchen with two-burner ceramnite countertops and solid maple cabinets, microwave/convection oven, dishwasher, and under-counter refrigerator, Private balcony, Ceiling fans, Washer and dryer, In-room safe, High-speed Internet connectivity. The other amenities are air conditioning, alarm clock, balcony / terrace, bathroom amenities, cable /satellite TV, CD player, ceiling fan, clothes dryer, disable facilities, ensuite / Private bathroom, hairdryer, internet access, iron/ ironing board. Jacuzzi, full kitchen, laundry service, microwave oven, non smoking rooms, radio, room service, safe in room, tea and coffee making facilities, valet service, video player, voicemail and washing machine.
One Bedroom Premium Villa
Room with one QS+ one Queen sofa bed-sleep 4, four adults can sleep comfortably, 32" flat screen TV, DVD/CD player and Bose AM/FM Wave Radio; 27" flat-screen color TV in bedroom, Living area with queen sofa bed, Formal dining area that seats six, Fully equipped kitchen with four-burner ceramic glass cooktop, granite countertops and solid maple cabinets, built-in microwave/convection oven, stainless steel, full-size refrigerator/freezer and dishwasher, Private balcony. The other amenities are air conditioning, alarm clock, balcony / terrace, bathroom amenities, cable /satellite TV, CD player, ceiling fan, clothes dryer, disable facilities, ensuite / Private bathroom, hairdryer, internet access, iron/ ironing board. Jacuzzi, full kitchen, laundry service, microwave oven, non smoking rooms, radio, room service, safe in room, tea and coffee making facilities, valet service, video player, voicemail and washing machine.
Two Bedroom Lockoff Villa
Room with one QS+ one Queen sofa bed-sleep 4 includes 27"flat-screen color TV in each bedroom. Two separate dining areas with breakfast bars, equipped kitchen with under-counter refrigerator with icemaker, microwave/convection oven and dishwasher in the studio one-bedroom villa, Ceiling fans, Alarm clock radio in each side, Washer and dryer, Two in-room safes, High-speed Internet connectivity. Private balcony. The other amenities are air conditioning, alarm clock, balcony / terrace, bathroom amenities, cable /satellite TV, CD player, ceiling fan, clothes dryer, disable facilities, ensuite / Private bathroom, hairdryer, internet access, iron/ ironing board. Jacuzzi, full kitchen, laundry service, microwave oven, non smoking rooms, radio, room service, safe in room, tea and coffee making facilities, valet service, video player, voicemail and washing machine.

Amenities

  • Wireless internet
  • Pool
General
Concierge
Activities
Pool
Health club
Spa services
Dining
Restaurant
Room service
Services
Business center
Internet
Wireless internet
Accessibility
Handicapped rooms/facilities

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Reviewer score 3.9 out of 5
Reviewer score 4.1 out of 5

Hotel Map

21.1095 -86.7626
Area served
Cancun .
Nearby airports
Cancun International Airport.
Area description
Located in the heart of the hotel zone, 20 minutes far from the airport, across the street of the largest shopping and entertainment center, nearby championship golf, water activities.

Nearby points of interest

  • El Rey Ruins: 0.1 mi
  • Interactive Aquarium: 0.1 mi
  • Avenida Kukulkan: 1.1 mi
  • Museo Maya de Cancun: 2.8 mi
  • Playa Tortugas: 3.3 mi
  • Playa Delfines: 3.3 mi
  • Iberostar Cancun Golf Course: 3.6 mi
  • Dubai Palace Casino: 4.6 mi
  • Avenida Tulum: 5.4 mi
  • Wet'n Wild Cancun: 5.5 mi
  • Dolphinaris Cancun: 5.9 mi
  • Riviera Cancun Golf: 7.4 mi

Dining

Restaurant
A variety of options, from casual to fine dining, are within easy reach during your stay with the hotel.
Ocean
The Westin Lagunamar Ocean Resort signature restaurant serves breakfast, lunch and dinner daily. Offers a variety of creative and traditional dishes with an innovated twist. Experience the elegant open-kitchen atmosphere as you enjoy a traditional Margarita or your favorite drink.
Viento
Just steps from the main pool and the beach "Vient" is the perfect place to break for an alfresco lunch, with salads, sandwiches, burgers, and grilled items, plus ice cream, cocktails, and more. The terrace offers extraordinary views of the Caribbean Sea.
Tierra
Start your mornings off with an espresso or coffee. Breakfast, lunch, and dinner are served daily, with a variety of fresh salads, sandwiches, and entrees. Stock up your refrigerator and cabinets from our market, or choose between a grab and go dinner or calling for an in room villa delivery. Sodas, wine, beer, spirits and sundry items are also available from the Market.
Fuego
The perfect spot for a gathering. Share with your family and friends the secrets to cook a delicious BBQ.

Hotel Policies

Check-in:
1600
Check-out:
1000

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (269)

Ratings and reviews for The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Overall score

4.3 / 5
269 out of 269
Amenities:
4.4
Room cleanliness:
4.5
Hotel staff:
4.4
Room comfort:
4.6
Location:
4.7
Value:
4.4

94% would recommend to a friend.

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Review of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Reviewer score

5
Viviannnx3
Brooklyn, NY
May 31, 2013

Great time!

Perfect location to everywhere and spotless! Will definitely consider staying there again when we come back to Cancun. Thanks!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Reviewer score

4
2013 First Time Visitor
Atlanta, Ga
May 31, 2013

Great Family Fun

First family trip to the Mexico. Perfect Resort, Perfect Location. The grounds are very well maintained, looks like a tropical paradise. Beautiful infinity pools, swim-up bar and tiki hut umbrellas on the beach. Rooms were really nice, had fridge/freezer, stove, microwave, dishwasher, washer and dryer. No gimmicks. The rooms look just like the pictures on the website. Lots of activities and loads of fun. Cleaning staff, Porters, Restaurant staff and Activity coordinators were great! Crystal blue water and soft white sand. Couldn't ask for anything more! Only complaint, FRONT DESK staff! We were given a studio when we booked a 1BR but that was resolved only after they made us go back to the room and get the actual paperwork/receipt/reservation to prove we paid for a 1BR. Not sure why they didn't have the room information since they had our reservation in the computer. A definite inconvenience and rough start to our vacation but after that, a great stay.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Review of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Reviewer score

5
Jovanka
Colorado
May 30, 2013

Amazing!

Great staff! Great location! Great accomodations! Room: We were in Bldg 14, second floor and couldn't have asked for anything better. After the reviews we worried that the palm trees would block the view and they didn't. We were right next to the pool, hot tub, and beach. Hotel next door had a pool party one night that was noisy but we were so tired it didn't keep us from sleeping. Jacuzzi tub in room, blender, fridge, microwave, coffee maker, and washer/dryer were all great. Room did not feel crowded. Pools: We were by the "smaller" pool but it wasn't small at all. Regardless the larger pool not too far away. Never had an issue staying in the pools after pool closing time. Restaurants: Hotel has 3 restaurants. Everything we tried we enjoyed - especially the guacamole - sooo yummy! Husband LOVED the beef tacos. Tasted like philly cheese steak. Beach: The beach was amazing but due to the currents, you could not play in the water just anywhere. They had a specific section you could play in. The fun part is that there is a huge sand bar there and took me three times to get to it because of the current. Not sure that I would recommend that beach for little kids during that time of year #end of May#. Nightlife: The hotel does not have a nightlife. The Duna restaurant did karaoke one night but that was it. However, across the street at the Mall there is some nightlife or just hop on the bus to the area where CocoBongo is #by the way, CocoBongo is costly so be prepared ahead of time#. Food/Liquor: The hotel market is very limited but had the basic necessities. They also had steaks and hot dogs that you could grill. We meant to grill food using hotel outdoor grills one night but it never happened. You can take the local bus to Walmart. Hotel liquor was very pricey. The Mall across the street had some stores with liquor that was cheaper. Otherwise, a block away is the La Europa liquor store which was much cheaper. Transportation: The bus system is very simple and they take US dollars and Pesos but I don't believe they make change. Concierge: The concierge was great but they will call you daily until you meet with them which was annoying. We traveled the whole first day to get there and then stayed out late and they called at 8:30 am #which was 7:30 at home# and woke us up. Next day, same thing. Guess they want to catch you before you go out the door for the day. We did the Chichen Itza/Cenote tour - it was worth the money.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Reviewer score

2
No.name
NYC
May 22, 2013

getaway

convenient location with mall across the street. room has ants running around

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
1
Hotel staff:
3
Room comfort:
2
Location:
4
Value:
3
Review of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Reviewer score

5
Never Ending Honeymooners
Da Bears
May 22, 2013

Perfect for any occasion

WOW!! What a beautiful resort. Our room was spacious and had a jacuzzi, washer/dryer, fridge and stove top among other amenities. Resort has very well kept grounds and beach areas. Various jacuzzis and pools throughout the resort. They have their own grilling area for which we went to Walmart about 15min away taking the R1 bus for less than a dollar (8.50 pesos) and bought our own steaks and had a romantic cook out with my wife under the stars. I highly recomend taking the Xplor zip-line and underwater cave swimming adventure tour. Take your own water slippers for convenience. Xcaret, Chichen-itza and Xel-Ha Tulum is also a must if you have the time. AVOID Yellow Cab Transfers for transportation from and to the airport. I bought the round trip package and they FAILED to pick us up at the hotel and almost missed our flight back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Review of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Reviewer score

4
TC409
Houston
May 21, 2013

Good Getaway

Worked out well for me and my guest, wouls stay again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Review of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Reviewer score

3
Toledoborn
Toledo, Ohio
May 12, 2013

First time at Lagunamar

There are some things we really liked - kitchen, in-room whirlpool. Average was the balcony (small), the food (a lot of melted cheese on foods making it greasy). some things we didn't like was the control of lounge chairs. Peopled placed towels on chairs early and then when we came around at 10am, not much left except a lot of chairs with towels. Keep in mind this is a Westin Hotel with hotel prices. Breakfast buffet (average overall) was $300 peso! At lunch, 2 salads and 2 ice teas for about $35 US. Check-in was very slow. They do provide 12 outside grills for guests to use which was real nice, but their internal grocery store has very little food - which means a trip to Walmarts.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
3
Room comfort:
3
Location:
4
Value:
3
Dining tip: Not Applicable

Go to Walmarts at start of week so that you can enjoy outside grills. Food in restaurants at hotel are expensive.

Review of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Reviewer score

4
BUBLZ
Berkshires, MA
May 9, 2013

Westin Lagunamar - AWESOME!!!

Our first time in Cancun, and the Westin was fantastic. Location is great (across street from La Isla outdoor shopping mall). You can get the local bus right outside the hotel. Grounds are beautiful, rooms are clean, staff is beyond helpful and excellent. We did a tour (booked on our own) and the tour company didn't show up, the Concierge kept checking on us and calling the company for us. They are just super-fantastic!!! Can't wait to go back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Dining tip: Short drive from hotel

Take bus to downtown area for some dinners from local places. This way you're putting money in their pockets instead of the chain restaurants (which are overpriced anyways#. We had dinner one night for about $18 usd and it was fantastic. Take the bus down and back to your hotel #pay in Pesos) or it will cost you $1 per person usd each way.

Review of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Reviewer score

2
abdul hafeez
san francisco bayarea
May 5, 2013

changeing bedsheet and garbage bin

/we stay 6 night when i reached 4.27.13 at 7.30 p.m at hotel my room was not ready and clean check in time 4.00 p.m so i called supervisor because 6 hour flight journey after 30 minutes room ready at 8 oclock after 3rd day same cituation when we make up a trip back to xcarat messup roop no change sheets and garbage approximetly 11 p.m i go on desk clerk and tellthem that is supervisor responsibility to check rsoom and clean ready for costomer supervisor name patricia

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
1
Hotel staff:
2
Room comfort:
4
Location:
5
Value:
2
Review of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Reviewer score

2
travel bug 124
Philadelphia, PA
May 2, 2013

Scammers

They will try to push a ripoff timeshare aggressively! Do not be fooled.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
1
Room comfort:
4
Location:
4
Value:
2
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