Rate and special offer based on Check-in: Feb 29, 2016 Check-out: Mar 3, 2016

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

4 stars
View map of Blvd. Kukulcan Km. 12.5, Cancun, 77500

Hotel Overview

Reviewer score
4.4
out of 5
23 reviews
Awesome vacation

I stayed at the Westin Lagunamar with my family a few years ago. We loved everything about the... See full review

  • Tim the medic
  • Oct 5, 2015
Great wedding trip

This place had a beautiful view of the pool area and ocean. It was located close to everything. The... See full review

  • Samuel B.
  • Apr 9, 2015
Savor the beauty of the Caribbean Sea and the rich history of the Yucatán Peninsulas Costa del Sol. Where once only Mayans walked, Cancún has become a flawless portrait of tropical splendor, uniting pristine ivory beaches with uplifting culture. Rejuvenate at The Heavenly Spa by Westin™ or relax on powdery beaches, refreshing afterward in our dramatic infinity pool with swim-up bar or active family-friendly pool. All the while, onsite restaurants and en-villa barbeques keep you energized. Wake to the soothing sounds and sights of the Caribbean Sea from the private balcony or patio of each of our spacious villas. Indoors, a fully equipped kitchen or kitchenette, expansive living area and washer/dryer guarantee youre well cared for.

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Hotel Map

21.1095 -86.7626
Area served
City Center
Nearby airports
Cancun Airport, (CUN), 19.31, KM;
Area description
Airport, Airport

Hotel Policies

Check-in:
04:00 PM
Check-out:
10:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

Ratings and reviews for The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Overall score

4.4 / 5
5.01.0
23 out of 23
Amenities:
4.3
Cleanliness:
4.7
Hotel staff:
4.3
Comfort:
4.7
Location:
4.6
Value:
4.4

100% would recommend to a friend.

Sort by:
Review of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Reviewer score

5
5.01.0
Tim the medic
Family
wayland
Oct 5, 2015

Awesome vacation

I stayed at the Westin Lagunamar with my family a few years ago. We loved everything about the hotel and vacation! It's a beautiful resort with helpful staff and an amazing pool! It is right across from the mall and is right on the beach.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Reviewer score

5
5.01.0
Samuel B.
Friends
Cloverdale
Apr 9, 2015

Great wedding trip

This place had a beautiful view of the pool area and ocean. It was located close to everything. The staff was helpful, friendly, and always easy to find. I will stay here next time I go to Cancun.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Friends

Review of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Reviewer score

5
5.01.0
Issa M.
Family
Grafton
Jan 17, 2015

The best resort ever

WOW! White sand. Great people. Great gusts. I am planing to go back this summer.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Reviewer score

5
5.01.0
Nelsa
Friends
New York, NY
Sep 7, 2012

Awesome hotel!

Love the hotel, location, and staff! I highly recommend it

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Friends

Dining tip: Short walk from hotel

Cenacolo - Italian Restaurant Great food and service - I give it a 5 Star

Review of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Reviewer score

4
5.01.0
Fabian B
Family
Los Angeles, Ca
Jul 29, 2012

Our Family vacation

From the moment we got to the Hotel until we left, was amazing. The staff speaks very good English, extremely helpfull, very warm welcome. We will come back and stay at this hotel. Wifi is poor in the rooms, but I was able to connect the to the Internet through a LAN wire that is already there to just plug in. We stayed in the studio ocean view, and this room had everything from kitchen to a washer and dryer. We had a group of 22 people and they also loved this hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Family

Nightlife tip: Short walk from hotel

Lots of places to just walk across the street or take a short bus ride.

Review of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Reviewer score

4
5.01.0
HAHAHA
Couples
Las Vegas, NV
May 9, 2012

Pretty NIce

Staff were nice, rooms were great, the view was awesome. Room service food wasnt great but service was amazing. Do not go to restaurants recommended by the staff ( they will give u a coupon with their name on it), it is not great, they get paid for sending u there.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
3
Value:
3
Trip purpose:

Couples

Shopping tip: Short walk from hotel

Not too far away there is a mall, you'll see it as you come to the hotel from the airport. i think its call the luxury mall? maybe. but it very large and clean. Also they have decent food.

Review of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Reviewer score

2
5.01.0
bluedemon
Family
Chicago
Apr 17, 2012

Westin Lagunamar Cancun

The hotel is huge and beautiful, with an Infinity pool and many more pools. Not enough umbrellas. The staff by the restaurants and pools are SLOW and lazy. We and teens were starving. After placing order, they made us wait over 1 hour and 15 min. for 2 plain hamburgers and 2 salads and 4 sodas. Many more guests complained about the slow and bad service. I witnessed a worker drop ice and pick it up with his bare hands and quickly dump it back into the glass. He assumed nobody was watching him. Again, the location is excellent, the rooms excellent, pools great, parking great, security good. Bad reception on the Wi-Fi in the rooms.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
1
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Family

Dining tip: Short walk from hotel

"La Isla" The Island, is just outside the hotel, there is a traffic light with police there. Cross and go have lunch and dinner there by the lagoon. very nice, lots of stores. Tip: buy drinks and snacks at the small market. for the price of 2 drinks in hotel, you can get about 5 water bottles, 3 sodas and lots of snacks. If doing the tours, and 3 or more persons, its cheaper and better to walk across the street and rent a car for 70.00 usd and drive together there. also gets a discount in some places if you bring the car rental agreement, so ask. buses charge 120.00 usd per person for the tours. The entrance can vary between 30.00 to 60.00 per person if you drive there.

Review of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Reviewer score

4
5.01.0
Tim the medic
Family
Grand Rapids, MI, USA
Apr 14, 2012

great family spot

rooms were very nice and new, nice lay out. the pool and hot tub area could not be any better. great location. right across the street you have outdoor mall with many shops and restaurants. prices in the shop , bar and restaurant very high. we took the bus downtown to store and bought food and cooked out on the grills the have down by the pool. a must do. 2nd time at this hotel and we have been to others. you will not be disapointed. enjoy !

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Money-saving tip: Short drive from hotel

if your looking to save money... bus ride to other westin hotel by south corner bring snorkle gear and from there walk the beach to the south end and snorkle for free on both sides of rocky point. bus ride to north end in town to walmart or sams for main food and supplies. same stop ask for market 28 , that is were to buy all of your souvenires , it a 2 block walk but large shoping area and restuarants . will not find a cheeper place. go during the morning for quick travel and safe till evening

Review of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Reviewer score

4
5.01.0
Mexicana
Single
Hartford, CT, USA
Feb 24, 2012

Mostly positive with a couple bumps

Fantastic location right across from La Isla Mall with lots of choices for snacks and dinner. I stayed in the new section in room 1314 which was advertised as "ocean view". Not really as I could see a tiny spot of the ocean in the distance between the buildings. Room was gorgeous and HUGE and appointed with everything necessary to cook and launder. Only issue is that they never really "thoroughly" cleaned after contruction as there was dust everywhere. Other than that, beautiful clean resort with a friendly staff.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Single

Money-saving tip: In Hotel

Ask concierge for discount coupons for the restaurants across the street. Lots of the restaurants have buy one drink get one free!

Review of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Reviewer score

4
5.01.0
Zack311
Family
California, USA
Jan 21, 2012

Great Setting and Facilities- weak restaurants

Great pools and kid friendly. Only two restaurants, seriously lacking and over priced. No late check out because it is a Owner property which they fail to point out, so being a Starwood member here, really has no advantages.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
3
Trip purpose:

Family

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