Rate and special offer based on Check-in: Dec 3, 2014 Check-out: Dec 6, 2014

The Royal Sands Resort & Spa - All Inclusive

4 stars
Kukulcan Blvd , Lote 32, Section A 2DA Etapa Zone, Cancun, 77500
Hotel Overview
Reviewer score
4.3
out of 5
138 reviews
Great Vacation

Everything and everyone was perfect. The staff the food the room was great. We will be back. See full review

  • Anonymous
  • Nov 18, 2014
4.3 Stars!!

I had a wonderful experience at Royal Sands.Food, location and the service was amaising!! Recomand! See full review

  • mitu
  • Oct 27, 2014
Self-serviced suites in the Cancun Hotel Zone

Travellers looking to enjoy a Caribbean holiday vacation in Cancun retreat to the well-appointed spaces and leisure activities at Royal Sands Resort & Spa. This luxury resort is situated in the center of Boulevard Kukulcan, placing tourists close to the specialty stores of Kukulcan Plaza Shopping Mall and La Isla Shopping Village. Holidaymakers can have a good time without leaving the hotel premises. Guests play beach volleyball and tennis, snorkel and sailboat, have laps in the outdoor pools, work out at the fitness center or have relaxing massages at the spa on site. Wi-Fi access in public areas and gift shop are also on offer.

Royal Sands Resort & Spa features La Veranda Restaurant, Hacienda Sisal, Captain's Cove, Char Hut, and El Conquistador that serve a mix of local and international specialties. Patrons can enjoy cocktails and live entertainment at Sidelines Sports Bar and Pancho & Willy's Bar on site.

3 Reasons to Stay

  • Elegant suites with breathtaking views of the Caribbean Sea
  • Three swimming pools and a spa
  • Close to Cancun's shopping venues

Royal Sands Resort & Spa Cancun Rooms
Royal Sands Resort & Spa Cancun offers 340 spacious suites that can accommodate up to six guests. Each unit has a private balcony/terrace facing the beach and separate living and dining rooms. Amenities include a fully equipped kitchen, TV with DVD player, Wi-Fi access, central air conditioning, safe deposit box, phone, iron/ironing board, and hairdryer. 
Things to Do
  • Kukulcan Plaza Shopping Mall (0.25 mi/405 m)
  • La Isla Shopping Village (0.81 mi/1.3 km)
  • Cancun Golf Club at Pok ta Pok (2.4 mi/3.8 km)
  • MUSA Underwater Museum (7.4 mi/12 km)
Policies and fees

  • Guests staying on a Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
  • Credit card or cash deposit must be provided upon check-in to cover any additional charges during the stay. 
  • One registered guest in each villa must be at least 25 years of age and shall be willing to accept responsibility for the actions of all villa occupants.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

The Royal Sands Resort & Spa - All Inclusive Rooms

One Bedroom Suite with full kitchen
The One-bedroom Suites at The Royal Sands sleep up to four people. They have a fully equipped kitchen, a living area with pull-down twin Murphy beds, a dining area and a private ocean-view terrace with sun beds and seating for four. The bedroom has a king-size bed, the bathroom and an independent door to the terrace. Unit amenities include central air-conditioning, free Wi-Fi access, daily maid service (except Sundays and Mexican holidays), TVs, DVD players, telephone, safety deposit box, walk in closets, iron and ironing board, hair dryer, fridge, cooker, dishwasher, microwave, coffee maker and toaster. Size: 811 ft2 excluding terrace.
Two Bedroom Master Suite
The master suites at The Royal Sands sleep up to six people. They have two bedrooms and two bathrooms, a fully equipped kitchen, a living area with pull-down twin Murphy beds, a dining area and a private ocean-view terrace with sun beds and seating for four. The master bedroom has a king-size bed, the master bathroom and an independent door to the terrace. The lock off guest bedroom has two beds, a private bathroom and a door leading out on to a smaller balcony. Master Suite amenities include central air-conditioning, free Wi-Fi access, daily maid service (except Sundays and Mexican holidays), TVs, DVD players, telephone, safety deposit box, walk in closets, iron and ironing board, hair dryer, fridge, cooker, dishwasher, microwave, coffee maker and toaster. Size: 1,516 ft2 including terrace and balcony.
Standard Room
The Standard Rooms at The Royal sands sleep up to two people. They have two beds, a private bathroom and a door leading out on to a smaller balcony. Standard room amenities include central air-conditioning, free Wi-Fi access, daily maid service (except Sundays and Mexican holidays), TV, telephone, safety deposit box, iron and ironing board, hair dryer, mini refrigerator, coffee maker and microwave oven. Size: 437 ft2 excluding balcony.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
General
Concierge
Elevators
Activities
Outdoor pool
Fitness Center
Spa
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Room service
Services
Business center
In-Room Safe
Tour desk
Gift shop
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities
Accessible facilities
Wheel chair access
Accessible parking
Brailled elevators

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Hotel Map

21.0991 -86.767
Area served
Cancun, Mexico
Nearby airports
Cancun International - 10 MILES
Area description
The Royal Sands is located a stone's throw from Kukulcan Plaza shopping mall and a short walk from La Isla Shopping Village. The resort is 7.9 mi (12.8 km) from Cancun International Airport.

Nearby points of interest

  • Avenida Kukulkan: 0.4 mi
  • Interactive Aquarium: 0.8 mi
  • El Rey Ruins: 0.8 mi
  • Playa Delfines: 2.5 mi
  • Museo Maya de Cancun: 3.6 mi
  • Playa Tortugas: 3.8 mi
  • Dubai Palace Casino: 4.8 mi
  • Wet'n Wild Cancun: 4.8 mi
  • Dolphinaris Cancun: 5.2 mi
  • Avenida Tulum: 5.7 mi
  • Riviera Cancun Golf: 6.6 mi

Dining

La Veranda
A family favorite for its International dishes, seafood and steaks. Open for breakfast, lunch and dinner. Theme buffets and poolside cookouts during the week.
Hacienda Sisal *
Traditional Mexican cuisine, seafood, steaks and fajitas in a magnificent setting that evokes the estate houses of old Mexico. Mariachi music nightly and Mexican dinner shows during the week. Open daily for dinner. Don't miss the Mexican and Caribbean Dinner Shows at Hacienda Sisal Restaurant.
Char Hut
Casual poolside lunch venue for burgers, sandwiches and wraps.
Sidelines Sports Bar
Keep track of your favorite sports, enjoy the weekly karaoke nights.
Other bars
Lobby, pool and beach bars.
El Conquistador *
A Royal favorite, serving prime steaks, seafood and flambe dishes. Located at The Royal Mayan.
Captain's Cove *
A Cancun classic, serving seafood in a captivating waterfront setting. On the shores of the lagoon, opposite The Royal Caribbean.
Pancho & Willy's *
The perfect spot for a sunset cocktail and after-dinner drinks and entertainment. It is located next to Captain's Cove restaurant. Don't miss karaoke or live music during the week.
La Palapa del Sol, Sol y Luna, Los Murales restaurant *
Restaurants at The Royal Haciendas in Playa del Carmen
* Restrictions apply.
* Restrictions apply. Surcharges for premium drinks and dishes also apply. Captain's Cove, El Conquistador, Pancho & Willy's are not located on The Royal Sands premises but are located nearby in Cancun (free shuttle service available). Transport is not included to Playa del Carmen.

Hotel Policies

Check-in:
1600
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (138)

Ratings and reviews for The Royal Sands Resort & Spa - All Inclusive

Overall score

4.3 / 5
5.01.0
138 out of 138
Amenities:
4.1
Room cleanliness:
4.6
Hotel staff:
4.5
Room comfort:
4.4
Location:
4.6
Value:
4.3

88% would recommend to a friend.

Sort by:
Review of The Royal Sands Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Business
Utah
Nov 18, 2014

Great Vacation

Everything and everyone was perfect. The staff the food the room was great. We will be back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of The Royal Sands Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
Nayaks
Business
Chicago, IL
Nov 3, 2014

Relaxing vacation away from home!

The staff at the hotel was very warm, friendly and so helpful. The service was excellent and the food was good too. We would quickly get a table in the restaurants, and drink services at the beach/pool were also prompt. Rooms were large, clean and well maintained Room service was quite prompt. The view from the room was simply amazing. Spent time at the beach staring at the beautiful ocean. This was our first time at Cancun and we would love to go back for a week long vacation again sometime!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Not Applicable

Key learnings from our first trip: 1. Carry a lot of 1$ bills for tipping.(we paid 100$+ in 4 days) 2. Get pesos (if you want to) ordered from the bank like a week in advance. they will give you a better exchange rate than at the airport/resorts 3. Carry a credit card that has no foreign transaction fees. 4. Bus travel was quite cheap. Do some research before buying souvenirs at the market. there is room for negotiations as well. 5. This was our first time at an all inclusive resort and we felt it was a good option.

Review of The Royal Sands Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
mitu
Business
Charlotte, NC, USA
Oct 27, 2014

4.3 Stars!!

I had a wonderful experience at Royal Sands.Food, location and the service was amaising!! Recomand!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Captain Cove

Review of The Royal Sands Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
Relaxing in cancun
Business
Dallas, Texas
Sep 30, 2014

Our stay at the Royal Sands Resorts.

We had a great time at the hotel, liked the ameneties in the room using the balcony the most and comfortable bedroom. Felt like being in Suite! The onsite ameneties where easy to access.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

most restaurants are five minutes drive and are available from hotel shuttle service no charge!

Review of The Royal Sands Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
Christy RN
Business
Utah
Sep 29, 2014

Anniversary Trip

1st Time to Mexico: Shuttle picked us up, I purposely chose cheapest room to save $ and it had the most breathtaking view, unbelievable. Everything you need is at the Hotel. Beach is gorgeous. Staff treats you like kings. Room service 24 hrs. We chose two activities: jungle boat with snorkeling and the Island snorkeling & sail boat. Both trips were amazing. We got addicted to snorkeling fast. Used bus system to get around, cheap & easy, a bus comes by every 5 minutes. We voluntarily did the 90 min presentation knowing very well what we were getting ourselves into just to save $100 on our activities. Next time we will just pay full price. It was literally 3 hours that they kept us for - our Only regret. Otherwise the maid service, bar tenders, waiters, concierge wait on you hand & foot. We will be back next time with our kids.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

I was surprised that the bus system was so cheap & picked up every 5 minutes. Great way to get around. Most places took US dollars. Or pesos.

Review of The Royal Sands Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
Madhvani
Business
London
Sep 23, 2014

PERFECT HOLIDAY

Our stay at Royal Sands was very enjoyable..All the facilities provided were brilliant and the staff was so helpful to our needs...

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: Short walk from hotel

Very good Indian Restaurant called ELEFENTA at La Isla shopping mall..just a short walk away..well worth a visit for those with an Indian Curry Taste

Review of The Royal Sands Resort & Spa - All Inclusive

Reviewer score

3
5.01.0
Laz Rod
Business
San Juan, USA
Sep 21, 2014

NOT WHAT WAS ADVERTISED!!!

We arrive at the check in and there they inform us that out of the four hotels we were supposed to enjoy all inclusive, only two were available. The rest were not all inclusive only time shared for owners. When I showed them the print offer pay for 1 enjoy 4 the front desk manager told us it was a mistake!!! We could only dine at night with reservations in all the other ones which were either being remodeled or only had a bus running every two hours. We did go to dine at another one night and we didnt even have transportation to return after 10 pm. Knowing the transportation was so deficient we enjoyed this hotel only! There the service was OK, sometimes difficult because the guest has to sign/make tickets for everything only with room key!!!(making you feel more like an all exclusive resort guest). We felt that the offer was not honored , since we payed for the advantage of enyoing more of the other resorts and did not. We would like to know if there will be any compesation for this bad trip, since we had traveled to Cancun in April 2014 and never had encountered such problems.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Room cleanliness:
3
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
1
Trip purpose:

Business

Nightlife tip: Long walk from hotel

No music or entertainment in Hotel after 10:00 pm so be ready to grab a taxi and pay!!!!

Review of The Royal Sands Resort & Spa - All Inclusive

Reviewer score

4
5.01.0
Portuguese family
Business
Houston, Texas
Sep 7, 2014

Family holiday

Great experience overall! Beautiful beach, professional hotel staff, good food, one bedroom suites perfect for a family of four.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Review of The Royal Sands Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
Dimond family
Business
Cancun
Aug 28, 2014

Royal sands and spa - all inclusive

The clue is in the name 'Royal'. The staff treated you like Royalty, nothing was too much for them to do for you. The hotel provided a bus service between all the Royal hotels although sometimes these were full and you had to use public transport which was very good.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Money-saving tip: Not Applicable

Pre book taxi from airport to hotel as the airport taxis are twice as expensive as the hotel taxi.

Review of The Royal Sands Resort & Spa - All Inclusive

Reviewer score

5
5.01.0
Neli
Business
Iowa, USA
Aug 28, 2014

Family vacation

We had a family vacation. So all adults. I wanted to share this. We have been traveling for the past 10+ yrs and I actually loved this hotel. It is Share Times hotel but they also have regular rooms for customers like us. Even though they are share times, they try to offer you membership and if you tell them you are not interested they don't bother you anymore. Unlike in the resort in Punta Cana Domincans, they were so rude after I told them we are not interested. So this resort was an excellent. They don't make a difference between share time members and regular customers. Rooms were spacious and we got beachfront room, all of us. (no extra charge). Maids came twice a day. Service excellent. They serve you even food on the beach. If you don't like what in buffet you can always order something else from the menu. Its not as hectic as usual resorts. They don't have night shows like other resorts but they provide you with free shuttle to the other resorts and restaurants that are all included for their guests. Location is perfect so is the beach. There is always enough lounge chairs on the beach and around the pool. Its 10 min walking distance from La Isla Mall. (so nice you should see it) 50 cents bus one way if u don't want to walk. I am not the person who likes to go to the same place twice but in Cancun or playa del carmen i would always use this resort. Overall excellent service.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: Short drive from hotel

You should visit Plaza Caracol. It has attractions, night life, souvenirs and giant hard rock guitar in front of the hard rock caffe. Also, La Isla Mall its open concept of a mall that has river ride around like a italian gondola. So cool. Also snorkeling is awesome if u like that.

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