Rate and special offer based on Check-in: Mar 5, 2016 Check-out: Mar 8, 2016

The Royal Islander - All Suites Resort

4 stars
View map of Boulevard Kukulkan Km 17.,5, Hotel Zone, Cancun, 77500

Hotel Overview

Reviewer score
3.8
out of 5
12 reviews
Very good experience!!!

the Hotel was a very good choice, we felt very comfortable we are a big family, the room was very... See full review

  • Christian L.
  • Jun 16, 2015
Great Couples Vacation

We took our annual couples vacation, what a great choice!! The beach was amazing, the views,... See full review

  • CRYSTAL S.
  • Apr 20, 2015
Secluded and spectacular, The Royal Islander is a haven of tranquility and relaxation, an exclusive hideaway offering spacious villa accommodation and five-star services.

The smallest resort in the Royal Resorts collection, The Royal Islander has an intimate ambiance, a friendly family feeling that makes it a truly special place to be. A privileged location on the highest point of Cancun island gives guests incredible views of the Caribbean, the jungle and the Nichupte lagoon. Tropical flowering shrubs attract hummingbirds, orioles and other colorful birds to the gardens.

One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.

Spend the morning on the beach or by the pool, play tennis or join in the daily activities lined up for you. Sign up for an hour's sail boating on the lagoon or try your hand at pottery painting, and of course you can also enjoy the facilities at the neighboring Royal Caribbean and Royal Mayan.

Resort Amenities:
Large swimming pools
Tennis courts with floodlights for evening play
A sports desk where you can check out tennis equipment, snorkel equipment, volleyballs, golf clubs, beach towels, and board games
Beach, terrace & villa massages
Activities program for adults
The Royal Marina, located across the street from the resort, offering water sports and sailboats
Thomas More tour desk
Car rental
Golf program with discounted rates at several local courses
Cayo Largo Restaurant serving International cuisine and seafood
Paco's Tacos for Tex-Mex favorites
Bartolo's Pizza delivery service
The Royal Market convenience store
Daily maid service except Sunday and Mexican holidays
Guest laundry
Shuttle service between all the resorts and the Royal Marina, Captain's Cove, Pancho & Willy's Bar and Hacienda Sisal
Cribs service upon request
Wi-Fi throughout the resort and in the villas
Internet service available through the convenience store
24-hour Front Desk & 24-hour security
Currency exchange at Front Desk
In-room safes.

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Hotel Map

21.0708 -86.777
Area served
Cancun, Mexico
Nearby airports
Cancun International Airport - 6.6 miles
Area description
The Royal Islander is located in the Cancun Hotel Zone next to The Royal Caribbean and The Royal Mayan and opposite Captain's Cove restaurant on the shores of the lagoon. The nearest golf course is the Kukulcan Golf Club at the Hilton Cancun and for shoppers Kukulcan Plaza and La Isla are a ten-minute drive away.

Hotel Policies

Check-in:
4:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

Ratings and reviews for The Royal Islander - All Suites Resort

Overall score

3.8 / 5
5.01.0
12 out of 12
Amenities:
3.6
Cleanliness:
4.1
Hotel staff:
3.8
Comfort:
3.8
Location:
3.6
Value:
3.7

83% would recommend to a friend.

Sort by:
Review of The Royal Islander - All Suites Resort

Reviewer score

2
5.01.0
Arlis J.
Single
N/A
Aug 5, 2015

room not as advertised who not help

I was there for dental surgery. I payed for a room with an ocean view and meals included, I also was expecting a private deck. Instead, I had a public excess to my deck, all I could see was palm trees. This is a party place, people come here annually for the all inclusive drinks. I went to the office several times asking to have the room that I payed for, but was told that there was not other rooms open that was similar to the one I had, they could down grade me for the same price but if I was upgraded I would have to pay for the upgrade. I saw several down graded rooms but they were old and smelled, stayed where I was. I am glad others that came to party the nights away did but drunk and confused kept trying to open my sliding deck doors thinking it was theirs. People should party, that was their vacation, but I paid for what was advertised, ocean view, private deck for surgery recouping - would never go back - unless of course I wanted to party and this would be a great place for that.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
4
Hotel staff:
1
Comfort:
1
Location:
3
Value:
1
Trip purpose:

Single

Review of The Royal Islander - All Suites Resort

Reviewer score

5
5.01.0
Christian L.
Family
N/A
Jun 16, 2015

Very good experience!!!

the Hotel was a very good choice, we felt very comfortable we are a big family, the room was very spacious, clean, the pool:wow! the restaurant in the hotel a supermarket was very comfortable especially on rainy days, you do not have to go away, the attention was very good since we got to the hotel we were well provided. was a very nice experience our visit to Cancun all together, hotel, tours, beach, pool was unforgettable sure we would return and recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of The Royal Islander - All Suites Resort

Reviewer score

5
5.01.0
CRYSTAL S.
Couples
Arbor Vitae
Apr 20, 2015

Great Couples Vacation

We took our annual couples vacation, what a great choice!! The beach was amazing, the views, resort, food, staff...everything!! Definitely will go back to this one!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of The Royal Islander - All Suites Resort

Reviewer score

4
5.01.0
Larry
Family
N/A
Mar 10, 2015

Would recommend

Liked it a lot. Great view. Nice place overall. Would recommend for a couple/a family.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
4
Value:
4
Trip purpose:

Family

Review of The Royal Islander - All Suites Resort

Reviewer score

4
5.01.0
Jean
Family
N/A
Mar 2, 2015

paradise for the whole family

we love this hotel, directly on beach, staff very nice, hotel very clean and restaurants were great. We went swimming with dolphins which was quite fun. Traveled with my four kids , they met kids their age and played all day.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Family

Review of The Royal Islander - All Suites Resort

Reviewer score

4
5.01.0
minziepark
Family
N/A
Feb 17, 2015

Relaxing girls vacation

We stayed at the Royal Islander for four nights. It was my second time in Cancun, but first time staying at the Royal Islander resort. It was a very comfortable and clean resort, just footsteps away from the beach. I liked the comfort and the amenities that were offered to us at a reasonable cost. Thank you!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
5
Location:
3
Value:
4
Trip purpose:

Family

Review of The Royal Islander - All Suites Resort

Reviewer score

4
5.01.0
Mayan Riviera Lover
Couples
Baja California, Mexico
Sep 3, 2014

Pretty good!

the hotel is cute, perfect for families, the service is Ok, the one bedroom suite was very comfortable, the maids kept it always clean, it has a kitchen full equipped, wich you can use if you dont want to spend a lot of money in restaurants. The hotel has a market to get whatever you want. The beach in front of the hotel is beautiful, there are palapas where you can protect from the sun while you rest or enjoy the view sitted on the beach chairs. the hotel is located in the hotel zone, the night clubs and restaurants are five minutes of distance, just take the bus in the Kukulcan Blvd. a few steps from the lobby.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Couples

Dining tip: Short drive from hotel

Mextreme is a mexican food restaurant, delicious and good prices

Review of The Royal Islander - All Suites Resort

Reviewer score

3
5.01.0
DGDC
Family
Washington DC
Jan 1, 2014

The place is okay.

The resort is right off the beach, so for people who just want to stay at the beach it is a fine place. The Wi-Fi service is bad,and you cannot get Wi-Fi in the room. You may also be asked to change your room during your stay due to the fact that this place is a mainly time-share place.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
2
Value:
3
Trip purpose:

Family

Review of The Royal Islander - All Suites Resort

Reviewer score

4
5.01.0
Linda and Cesar
Couples
Chicago, IL
Oct 7, 2013

Our Stay at Royal Islander

We really enjoyed staying at this hotel. Staff was friendly, room was clean and the ocean view was wonderful.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Couples

Review of The Royal Islander - All Suites Resort

Reviewer score

4
5.01.0
gene kim
Family
Hartford, CT
Aug 10, 2013

Great getaway

The room is very clean and adequate for a few days of vacation. We like the overall quietness around the area, and, basically, staying there is problem-free.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
3
Value:
4
Trip purpose:

Family

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