Rate and special offer based on Check-in: Feb 10, 2016 Check-out: Feb 11, 2016

The Royal Cancun, All Suites Resort

4 stars
View map of Kukulcan Boulevard Km 4.5 Hotel Zone Cancun, Cancun, 77500

Hotel Overview

Reviewer score
4.6
out of 5
10 reviews
Most Amazing Vacation at Royal Cancun

This is our fist All Inclusive ever. We were so very thankful that we chose the Royal Cancun. There... See full review

  • Donna H.
  • Mar 17, 2015
Great family fun!

We stayed at the Royal Cancun Feb 22-26. Traveling with wife and 3 young kids. We lucked out with... See full review

  • Josh K.
  • Feb 28, 2015

Indulge in a luxurious stay at The Royal Cancun, All Suites Resort. Conveniently located on the beach of the sparkling Caribbean and in the heart of the Hotel Zone, there are endless water activities you and your family can enjoy. Get out of the sun and underneath a grass hut cabana, where you can relax and sip on a cold drink. Lush gardens of cactus, palms, waterfalls and exotic flowers surround the resort, adding to your tropical experience. Take a dip in one of the two free-form swimming pools with swim-up bars. Each of the 201 classic villas offers a full kitchen, living room and luxurious bedding. Step out and take in all the beauty that the Caribbean has to offer, from the comfort of your beach front balcony. 

Property features

The Royal Cancun offers two free-form pools, tennis courts, gym, beach massage service, a mini market, bicycles, sailboats, travel agency, car rental and an activities program for children and adults. There is a golf program with discounted rates at several local courses and guests can sign up for the weekly Royal Resorts golf tournament.

A complimentary guest shuttle bus also puts the activities and entertainment available at the other Cancun Royal Resorts within your grasp. The resort purifies its own water.

Highlights

The Royal Cancun, All Suites Resort offers two gourmet restaurants, La Palapa and La Trattoria. Other amenities include bars, shuttle bus, tennis courts, sailing and golfing. Adventures to the world-famous ancient Mayan ruins, snorkeling, diving, safaris and chartered fishing trips, can also be arranged at the resort's tour desk.

Swing your 9-iron on the greens of the Cancún Golf Club, a nearby 18-hole course. If you are interested in exploring the beaches, the Playa Langosta, Playa Linda, Playa Tortuga and the observation deck Torre Escénica are nearby. After a short, ten minute drive, you can experience the Hotel Zone's major shopping malls, nightclubs and golf courses. Downtown Cancun and Cancun International Airport (CUN) are 25 minutes away.

Fees
  • Check-in deposit fee is $500 USD per reservation.
  • Late check-out fee is $100 USD per hour.
Policies
  • Stays crossing a Saturday night may require a room move. Should this be the case, the management team will assist the guests.
  • At least one of the guests in each suite must be over 25 years old and will be held accountable for the rest of the occupants. 
  • No refunds will be given for any cancellation or modification made after check-in. 
  • For European Plan reservations, maid service is provided every day except on Sundays and legal Mexican holidays.
  • For All Inclusive reservations, daily maid service is provided.
  • The property offers a European Plan (Room Only – No Meals Included) which offers free Wi-Fi access and All-Inclusive Plan covering accommodation, dining, beverages, activities, entertainment, kid’s club (4-12 years), gym, high-speed Wi-Fi, access to the Fitness Center, taxes, tips and more.
  • Payment methods are Master Card, Visa, AMEX
  • Government-issued photo identification and a credit card or cash deposit are required at check-in for incidentals.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

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Hotel Map

21.1443 -86.7839
Area served
Cancun. Hotel Zone.
Nearby airports
Cancun International Airport.
Area description
The Royal Cancun sits on a sheltered beach within a short distance of Playa Langosta, Playa Linda, Playa Tortugas and the observation deck, Torre Escnica. The Hotel Zones major shopping malls, nightclubs and golf courses are only a 10-minute drive away, as well as Downtown Cancun and Cancun International Airport is 25 minutes away.

Hotel Policies

Check-in:
4:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for The Royal Cancun, All Suites Resort

Overall score

4.6 / 5
5.01.0
10 out of 10
Amenities:
4.4
Cleanliness:
4.8
Hotel staff:
4.5
Comfort:
4.8
Location:
4.4
Value:
4.5

100% would recommend to a friend.

Sort by:
Review of The Royal Cancun, All Suites Resort

Reviewer score

4
5.01.0
Julian Y.
Family
N/A
Jul 21, 2015

Awesome family trip!!!

Nice hotel,clean rooms. AC was a little loud. Would go back again.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Family

Review of The Royal Cancun, All Suites Resort

Reviewer score

4
5.01.0
Shen84
Family
N/A
May 5, 2015

great family trip

We overall had a very pleasant family vacation at the Royal Cancun. Friendly staff. We especially enjoyed the Italian restaurant and the ability to visit the sister resorts and off-site restaurants included in the all inclusive plan. Disappointed that we had to pay extra fee for certain items incl prime rib night. Would suggest you make sure housecleaning change the sheets - when we were mandated to switch rooms, we saw the staff only make up the beds and not change the sheets used by previous guests in the room. We complained and it was taken care of immediately.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
4
Hotel staff:
5
Comfort:
5
Location:
4
Value:
4
Trip purpose:

Family

Review of The Royal Cancun, All Suites Resort

Reviewer score

5
5.01.0
Donna H.
Family
N/A
Mar 17, 2015

Most Amazing Vacation at Royal Cancun

This is our fist All Inclusive ever. We were so very thankful that we chose the Royal Cancun. There is absolutely not one thing I would complain about. The staff are the best staff ever. They were so kind, so friendly, so helpful, and even called us by our names even just meeting us one time. I would highly recommend this resort to anyone asking. Thank you so very much for the best vacation and amazing memories. I hope to come back again.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of The Royal Cancun, All Suites Resort

Reviewer score

5
5.01.0
Josh K.
Family
N/A
Feb 28, 2015

Great family fun!

We stayed at the Royal Cancun Feb 22-26. Traveling with wife and 3 young kids. We lucked out with beautiful weather, 85 and sunny all week. We had a great 2BR villa on the ground floor by the pool near the Palapa restaurant. Clean room, turn down service in evening. Kids kept very busy and excited to do the kids club activities. Excellent staff with activites for adults as well. Food was very good, very nice menu with wide variety as well as kids menu. Did the All-Inclusive option which worked great. Tried one of the sister properties for dinner at Hacienda Sislas which was fun with live music and good food. Didn't do any excursions because of the young ages of kids but may pursue that in future dates. All in all, we had a great fun-filled, sun-filled week and are already looking to return.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of The Royal Cancun, All Suites Resort

Reviewer score

5
5.01.0
Sammi M.
Family
N/A
Jan 5, 2015

Wonderful family vacation

Cancun was a great holiday destination for our family of four primarily because of our amazing experience at the Royal Cancun. Immaculately designed & extremely well kept grounds & buildings, amazing food options particularly at Trattoria & Captain Cove's & excellent all round service made our vacation a first class experience. Love Royal Cancun & it's wonderful, wonderful staff!!! Would rate this amongst our best all inclusive vacations so far (and that includes Marriott & Radisson Blu stays at Aruba, St. Thomas, St. Maarten & DR). The only downside was the beach. Beautiful with aquamarine waters but a little too shallow for serious swimmers like us. Seaweed seems to be a persistent problem at all beaches at this time of the year in this part of Mexico. Don't know if it's an all year phenomenon...

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Review of The Royal Cancun, All Suites Resort

Reviewer score

4
5.01.0
Thomas P.
Family
N/A
Jan 5, 2015

Family Vacation

We wanted to take our children their first beach vacation and decided to give this a try. We really liked the hotel and the staff. It is a beautiful area! The pool and turtle pools were great! We were a little put out by needing to use our room key every time we wanted to have a drink. It made it difficult for our kids to go up and order. We had to always wonder where our card was and who has it, etc. We wished all you needed to tell them was your room number and name to make the experience second to none.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
3
Value:
4
Trip purpose:

Family

Dining tip: In Hotel

The Italian restaurant at the hotel was amazing!

Review of The Royal Cancun, All Suites Resort

Reviewer score

4
5.01.0
Simi W.
Family
Lincolnwood
Dec 30, 2014

Nice Cancun Getaway

The hotel itself was great. We loved the 2 bed/2 bath villa and the surrounding area was very beautiful, including the pools and the beach. The cleaning staff and room service were also great. We were disappointed by the staff at the restaurant, Las Palapas because they were often extremely slow and seemed very confused. It took 1 hour to get served our breakfast one day. On the brightside, other Royal resorts were included in the all-inclusive plan, so we went to Royal Sands every day for our meals and for swimming. This hotel was good but not the best.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
5
Hotel staff:
3
Comfort:
5
Location:
4
Value:
3
Trip purpose:

Family

Dining tip: Short drive from hotel

If you book all-inclusive with Royal Cancun, take the free bus shuttle provided to visit The Royal Sands which is owned by the same company. The restaurant, La Veranda, is much better than the one at the Royal Cancun, and the beach is a lot more beautiful, too. The staff at La Veranda is amazing, kind, and willing to accommodate any requests you may have about food. They made the all-inclusive price worth it.

Review of The Royal Cancun, All Suites Resort

Reviewer score

5
5.01.0
Scottie dog
Family
broomfield colorado
Aug 10, 2014

awesome

The hotel was excellent, all the staffs were very friendly. There were about 7 different restaurants to eat (all inclusive), we loved all the food, we hardly eat any Mexican food. The beach (more like a bay, no wave) was calmed. My kids loved the Royal Cancun and we will definitely come back next summer. Anyone who's read this review, you gotta come to this hotel because everything were awesome.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Family

Dining tip: In Hotel

The service and the food were very excellent

Review of The Royal Cancun, All Suites Resort

Reviewer score

5
5.01.0
Camacho
Family
Denver
Aug 25, 2013

Great For familly

Everything is great All of the employees are dedicated to customer service, very friendly. Great location especially if you planning on visit Isla mujeres you can walk from the hotel do the ferry that take you to isla mujeres for $17.00 round trip. They have a market on site where you can find almost everything there, prices are little high but for the convenience it work just find. I recommend this hotel to any family that want’s to enjoy their vacations on a family atmosphere. I just hope that they can bring the welcome party for the guests that they use to have on Sundays

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Family

Shopping tip: Short drive from hotel

To buy souvenirs you can take the route #2 buss that go to Market 28 and you find everything there at the best prices in all Cancun and vicinity areas, just remember never pay the price that they give you always ask for better price and you can have anything that you want almost at the price that you think is fare

Review of The Royal Cancun, All Suites Resort

Reviewer score

5
5.01.0
Anonymous
Friends
Washington, D.C.
Apr 22, 2011

The Royal Cancun Trip

We had a wonderful time at the Royal Cancun. The staff was very attentive and took care of our every need. The food at the hotel was excellent, as was the pool, beach and room. We enjoyed relaxing on the small beach and in the shallow, warm water. It's a great resort that I would highly recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
4
Location:
4
Value:
5
Trip purpose:

Friends

Dining tip: Short drive from hotel

Captain Cove's has excellent food and a great atmosphere!

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