Rate and special offer based on Check-in: Sep 2, 2014 Check-out: Sep 5, 2014

The Beloved Hotel Playa Mujeres by Excellence - Luxury Boutique All Inclusive

5 stars
Lote 34, Manzana 1. Condominio Playa Mujeres, Cancun, 77400
Hotel Overview
Reviewer score
4.7
out of 5
186 reviews
Heaven on Earth

Where do we start. Right off when we arrived at the hotel, we feel like we are being pampered. All... See full review

  • Riu Z
  • Aug 3, 2014
Wonderful resort, great staff

The Beloved Hotel is a wonderful resort with great staff. The 4 restaurants serve delicious food... See full review

  • KnightErrant 13
  • Jul 19, 2014
Cancun resort on two miles of beach with large, Jacuzzi-outfitted rooms

The modern styled The Beloved Hotel Playa Mujeres is located on a pristine peninsula between the Caribbean Sea and a wetlands preserve minutes north of Cancun. This luxury all-inclusive resort resides on a two-mile stretch of white sand beach. The resort features eight suite categories with private, in-room jetted tubs, three swimming pools amid rambling tropical grounds and a fitness center. It also boasts a marina and spa. The resort also is in close proximity to the Greg Norman-designed Playa Mujeres Golf Club.

Highlights
  • On-site marina offering water sports, including kayaking and snorkeling and private charters
  • State-of-the-art spa and fitness center with yoga classes
  • Eight types of guest rooms, all with private, in-room Jacuzzis and some with plunge pools
Rooms

All of the 109 The Beloved Hotel very modern-looking guest rooms feature one king or two double beds. Unusual amenities include pillow menus, living room areas with sofas, private Jacuzzis for two and terraces with lounge beds and breakfast tables. Bathrooms feature rain showers for two, double sinks and walk-in closets as well as aromatherapy. Rooms have complimentary Wi-Fi, 42-inch flat-screen TVs with cable and CD/DVD players. Among the eight room categories are spacious one- or two-story suites with private plunge pools and upgraded amenities.

Dining

A beachfront restaurant serves a mix of grilled Mediterranean, Caribbean and Mexican cuisines. A gourmet establishment emphasizes haute Mexican fare alongside an extensive wine list. Four lounges and bars pour everything from tropical cocktails to fine wines and natural juices.

Recreation

The Beloved Hotel Playa Mujeres is located along two miles of beach. Three swimming pools -- one along the beach -- wind thought the property. A marina affords opportunities to kayak, dive and snorkel, as well as to take private cruises and deep sea excursions (fees may apply). A fitness center allows guests to keep in shape, and a luxurious 35,000-square-foot spa delivers the ultimate in pampering. The close proximity to the Greg Norman-designed Playa Mujeres Golf Club gives guests a chance to work on their game.

Transportation
  • Cancun International Airport (15 mi/ 24 km)
Attractions
  • Cave of the Sleeping Sharks (5.7 mi/ 9.1 km)
  • Tortugranja Turtle Farm (5.8 mi/ 9.3 km)
  • Ix Chel Mayan Ruin (5.8 mi/ 9.3 km)
Business
  • More than 17,000 square feet of meeting space for private and corporate events
  • State-of-the-art audio-visual equipment

The Beloved Hotel Playa Mujeres by Excellence - Luxury Boutique All Inclusive Rooms

OCF 2-Bedroom Owner Suite w/P Pool
(4,478 sq. feet / 416 sq. meter) 2 bedrooms suite. Boasting two large private terraces together with a living and dining room, two full marble bathrooms and two bedrooms. breakfast table, sun beds and sundeck with lounge bed, sun umbrella and a private plunge pool with lounge bed. Rainforest shower head, separate hand shower and 3 Spa jet showers, double sinks, scale, hairdryer, vanity mirror, VIP amenities, walk in closet, bathrobes & slippers for adults for use during your stay. Free Internet Living room area with Extra-wide sofa Private round Jacuzzi with indoor and outdoor access 42" flat-screen TV Air conditioning with in-room climate control CD/DVD player 2 phones w/voice mail Radio/alarm clock with iPod connectivity Free Electronic in-room safe Coffee/tea maker Fully stocked minibar 24-hour room service, Iron and ironing board Pillow and aromtherapy menu available Twice daily maid service Writing desk and chair
OCF 2-Story Casita Ste w/P Pool
(1,206 sq. feet / 112 sq. meter) With a private rooftop terrace, this luxurious Beachfront Casita Suites put you right on the beach. Breakfast table and lounge bed for two.Rooftop terrace features: breakfast table, sun beds and lounge bed for two, sun umbrella and a private plunge pool with lounge bed. Rain style shower head, separate hand shower and 3 Spa jet showers), double sinks, separate water closet, scale, hairdryer, vanity mirror, VIP amenities, bathrobes & slippers for use during your stay. Free Internet Living room area with Extra-wide sofa Private round Jacuzzi 42" flat-screen TV Air conditioning with in-room climate control CD/DVD player 2 phones w/voice mail Radio/alarm clock with iPod connectivity Free Electronic in-room safe Coffee/tea maker Fully stocked minibar 24-hour room service, Iron and ironing board Pillow and aromtherapy menu available Twice daily maid service Writing desk and chair
OCF Penthouse Suite w/Plunge Pool
(2,873 sq. feet / 267 sq. meter) 1 bedroom suite. Each features an expansive private terrace with plunge pool together with a separate livingroom,a full marble bathroom. Breakfast table,sun beds and lounge bed for two,sun umbrella and a private plunge pool with lounge bed.Rainforest shower head,separate hand shower and 3 Spa jet showers,double sinks, scale,hairdryer,lighted make up and shaving mirror,VIP amenities,walk in closet,bathrobes & slippers for adults for use during your stay. Free Internet Living room area with Extra-wide sofa Private round Jacuzzi with indoor and outdoor access 42" flat-screen TV Air conditioning with in-room climate control CD/DVD player 2 phones w/voice mail Radio/alarm clock with iPod connectivity Free Electronic in-room safe Coffee/tea maker Fully stocked minibar 24-hour room service, Iron and ironing board Pillow and aromtherapy menu available Twice daily maid service Writing desk and chair
Ocean view Junior Suite
(960 sq. feet / 90 sq. meters) The Room ofers a king or 2 double beds with a/c, alarm clock, balcony/terrace, bathrobe, bathroom amenities, cable/satellite tv, cd player, ceiling fan, color tv, disabled facilities, dvd player, ensuite/private bathroom, hairdryer, heating, internet access, iron/ironing board, jacuzzi/whirlpool, spa bath, laundry service, non-smoking rooms, mini bar, radio, room service, safe in room, tea and coffee making facilities, telephone, valet service and voicemail service.
Junior Suite w/Round Jacuzzi
(960 sq. feet / 90 sq. meter) Private furnished terrace features: breakfast table and lounge bed for two. Double shower for two (rainforest shower head, separate hand shower and 3 Spa jet showers), double sinks, scale, hairdryer, lighted make up and shaving mirror, VIP amenities, walk in closet, bathrobes & slippers for adults for use during your stay. Free Internet Living room area with Extra-wide sofa Private round Jacuzzi with indoor and outdoor access 42" flat-screen TV Air conditioning with in-room climate control CD/DVD player 2 phones w/voice mail Radio/alarm clock with iPod connectivity Free Electronic in-room safe, Coffee/tea maker Fully stocked minibar 24-hour room service, Iron and ironing board Pillow and aromtherapy menu available Twice daily maid service Writing desk and chair.
Swim Up Suite w/Round Jacuzzi
(1,098 sq. feet / 102 sq. meter) Private furnished terrace and garden features: breakfast table, sun beds and lounge bed for two. Double shower for two (rainforest shower head, separate hand shower and 3 Spa jet showers), double sinks, scale, hairdryer, lighted make up and shaving mirror, VIP amenities, walk in closet, bathrobes & slippers for adults for use during your stay. Internet Living room area with Extra-wide sofa Private round Jacuzzi with indoor and outdoor access 42" flat-screen TV Air conditioning with in-room climate control CD/DVD player 2 phones w/voice mail Radio/alarm clock with iPod connectivity Free Electronic in-room safe, Coffee/tea maker Fully stocked minibar 24-hour room service, Iron and ironing board Pillow and aromtherapy menu available Twice daily maid service Writing desk and chair
OCV Terrace Suite w/Plunge Pool
(1,862 sq. feet / 173 sq. meter) Our Terrace Suites features an expansive private terrace with plunge pool.Private furnished terrace features:breakfast table,sun beds and lounge bed for two,sun umbrella and a private plunge pool with lounge bed.Rainforest shower head,separate hand shower and 3 Spa jet showers,double sinks,scale, hairdryer, lighted make up and shaving mirror, VIP amenities,walk in closet, bathrobes & slippers for adults for use during your stay. King bedded Master bedroom features: Free Internet Living room area with Extra-wide sofa Private round Jacuzzi with indoor and outdoor access 42" flat-screen TV Air conditioning with in-room climate control CD/DVD player 2 phones w/voice mail Radio/alarm clock with iPod connectivity Free Electronic in-room safe (laptop size) Coffee/tea maker Fully stocked minibar 24-hour room service,Service box for room,Iron and ironing board Pillow and aromatherapy menu available Twice daily maid service Writing desk and chair
OCF Casita Suite w/Private Pool
(1098 sq. feet / 102 sq. meter, including balcony & private pool) Our luxurious Beachfront Casita Suites put you right on the beach and are outfitted with its own plunge pool right outside the private terrace. Private furnished terrace features: breakfast table, sun beds and lounge bed for two, sun umbrella and private expansive plunge pool.Rainforest shower head, separate hand shower and 3 Spa jet showers, double sinks, separate water closet, scale, hairdryer, vanity mirror, VIP amenities, bathrobes & slippers for adults for use during your stay. Free Internet Living room area with Extra-wide sofa Private round Jacuzzi 42" flat-screen TV Air conditioning with in-room climate control CD/DVD player 2 phones w/voice mail Radio/alarm clock with iPod connectivity Free Electronic in-room safe Coffee/tea maker Fully stocked minibar 24-hour room service, Iron and ironing board Pillow and aromatherapy menu available Twice daily maid service Writing desk and chair

Amenities

  • All inclusive
  • Free internet in room
  • Free parking
  • Outdoor pool
General
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
In-Room Safe
Barber/Beauty shop
Conference facilities
Gift shop
Internet
Free internet in room
Parking
Free parking

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Hotel Map

21.2609 -86.8116
Area served
Playa Mujeres, Cancun
Nearby airports
Cancun International Airport.
Area description
Playa Mujeres is an intimate low-density destination, integrated carefully into the natural landscape of greater cancun, bringing laid-back luxury to the wilds of the region. Flanked by the Caribbean to the east and a wetlands wildlife preserve to the west, natural beauty brings relaxation and renewal.

Nearby points of interest

  • Avenida Tulum: 6.9 mi
  • Playa Tortugas: 7.8 mi
  • Dubai Palace Casino: 8.1 mi
  • Museo Maya de Cancun: 8.8 mi
  • El Rey Ruins: 10.9 mi
  • Interactive Aquarium: 10.9 mi
  • Avenida Kukulkan: 11.6 mi
  • Playa Delfines: 13.7 mi
  • Iberostar Cancun Golf Course: 14 mi
  • Wet'n Wild Cancun: 14.8 mi
  • Dolphinaris Cancun: 15.4 mi
  • Riviera Cancun Golf: 16.8 mi

Meeting facilities

Meeting Info
Playa Mujeres is a stunning setting for hosting productive business meetings and memorable events. With over 17,000 square feet of dynamic space, you may choose from a variety of impressive locations that will make your meeting a success and your event unforgettable.

Dining

Sushi & Ceviche Bar
Located at the Lupita Lounge, enjoy our fine selection of sushis, nigris, sashimis and ceviches.
Isla Grill Restaurant
Beach front located, the Mediterranean, Caribbean, Mexican and grilled products and concepts are the pertect combination to enjoy a memorable lunch.
El Mar Restaurant
"Al fresco" restaurant on the beach, delicious, grilled cuisine, snacks and pizza are available for lunch time.
Aroma Restaurant
Full American Gourmet Buffet Breakfast and for dinner time a la carte international concept with Mediterranean influences. Aroma brings casual elegance to The Beloved Hotel.
Lupita's Restaurant
Located just in front of our Lupita lounge , our newest restaurant will take you to a Mexican traditional cuisine within an urban contemporary touch. Our chef has created innovated international dishes which can be complemented with a delicious Mexican Wine!
Lupita Lounge
The Lupita Lounge is an open air loung bar surrounded by Mexican Caribbean native tropical plant patio overlooking the Marina. Discover a new way of drinking cocktails; our bartender will guide you through a variety of signature cocktails. Enjoy a delicious sushi bar available, from which you will be able to taste from nigiris to sushis, it is the perfect combination in a laidback atmosphere with live music
Swim-up Bar
The Swim-up Bar offers bar service in our beachfront pool or on the beach. Here you will find a variety of tropical cocktails. Feel the Caribbean breeze or just relax and enjoy a cocktail as the sun goes down at our Cancun luxury hotel.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (186)

Ratings and reviews for The Beloved Hotel Playa Mujeres by Excellence - Luxury Boutique All Inclusive

Overall score

4.7 / 5
5.01.0
186 out of 186
Amenities:
4.7
Room cleanliness:
4.9
Hotel staff:
4.9
Room comfort:
4.8
Location:
4.3
Value:
4.6

97% would recommend to a friend.

Sort by:
Review of The Beloved Hotel Playa Mujeres by Excellence - Luxury Boutique All Inclusive

Reviewer score

5
5.01.0
Riu Z
San Jose, California
Aug 3, 2014

Heaven on Earth

Where do we start. Right off when we arrived at the hotel, we feel like we are being pampered. All the restaurants are top notch. There are many choices for the whole length of our stay. But the most memorable part at beloved was their service. It's so good that we already planning our trip back! They intimately cared for all the individual needs, from room service to special needs at restaurant, they will go all out for the customers. It's the first time we felt like we are treated like Royalties on a vacation.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Dining tip: Short walk from hotel

Try all restaurants

Review of The Beloved Hotel Playa Mujeres by Excellence - Luxury Boutique All Inclusive

Reviewer score

5
5.01.0
KnightErrant 13
Houston, TX
Jul 19, 2014

Wonderful resort, great staff

The Beloved Hotel is a wonderful resort with great staff. The 4 restaurants serve delicious food with a good variety from European to Mexican dishes. The staff is really accommodating and wants to please. Only downside is that the internet is a bit iffy once people wake up. Not bad early in the morning, but spotty afterwards as more people use the services.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Review of The Beloved Hotel Playa Mujeres by Excellence - Luxury Boutique All Inclusive

Reviewer score

4
5.01.0
Worldtravler1
USA
Jun 16, 2014

Great spot

Staff is very friendly and they go out of their way to take care of you. Very personalized. Nice and quiet grounds. Great beach. Food overall pretty good though I got sick last two days from eating something and was deathly ill. Not sure who to blame or what the source was. Minus the sickness... It's a classy joint. Hate to blame them or give them a low rating for it as Mexico is Mexico and you always run the risk when you go. Nobody else in my family got sick.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Dining tip: In Hotel

Aroma breakfast and even dinner was great. Solid French fries and seafood .

Review of The Beloved Hotel Playa Mujeres by Excellence - Luxury Boutique All Inclusive

Reviewer score

5
5.01.0
MichaelO
Fort Lee, NJ
May 8, 2014

Awesome

We stayed 5 nights mid April. We were in a terrace suite with a plunge pool. The staff is extremely courteous and prompt. They really go out of their way to make your stay pleasant. We enjoyed the food most of the time. The only negative thing about the resort is the beach. There are seaweeds, There was one day when there was none. Either way, the staff constantly is cleaning the seaweed of the beach. We will definitely be back.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Review of The Beloved Hotel Playa Mujeres by Excellence - Luxury Boutique All Inclusive

Reviewer score

5
5.01.0
Feltball
Fremont, CA
Apr 28, 2014

Enjoyed my time there

The hotel is beautiful next to the ocean. There are 3 large pools, one with an in pool bar. When we checked in, the agent tried to get me to pay for an upgrade since they did not have 2 ocean view rooms together as I have requested. He said $100 extra per night and then dropped to pay for 1 room only but I kept refusing. He pretended to go talk to the manager and ended up giving me the free upgrade to two suites with small pools on the roofs. The staff gets really friendly if you tip them a little bit. I didn't that the first day but quickly learned. I thought we were going to get nice seafood such as lobster and crabls but didn't see any of that. We did have scallops and grillled octopus for dinner. The sushi lounge was also very nice. Overall, the staff was great but keep dollar bills in your pockets to get a smile from them. We got all you can eat and drink in the mini bar in the room. They provided a bottle of tequilla, cognac, vodka, red wine, and tanqueray. The pod espresso maker was awesome. There were some chocolate, candy, and chips in the mini bar.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
4
Value:
4
Dining tip: In Hotel

Tip a few bucks and you get extra friendly waiters and staff. The ocean sport equipments were also included but if you tip the guys there, they will get you setup right away.

Review of The Beloved Hotel Playa Mujeres by Excellence - Luxury Boutique All Inclusive

Reviewer score

4
5.01.0
Ungg
N j
Apr 21, 2014

Good family place.

Gym was very clean and they had health home made drinking water.. Health food and private beach was the best.. Everything else was good, even kids club was small, But the sofa bad was motel sofa bad..

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
5
Value:
4
Sightseeing tip: Short walk from hotel

Beautiful sand with clean water.. Not deep with life guard on duty..

Review of The Beloved Hotel Playa Mujeres by Excellence - Luxury Boutique All Inclusive

Reviewer score

5
5.01.0
Rewind and relax
Medford, Or
Apr 6, 2014

Fabulous retreat!

My husband bad I stayed at The Beloved for our honeymoon and had a wonderful experience! The resort is beautiful, the staff is friendly, fun and very gracious, the spa was amazing and the food was excellent. We highly recommend this resort!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Review of The Beloved Hotel Playa Mujeres by Excellence - Luxury Boutique All Inclusive

Reviewer score

4
5.01.0
James Kim
Seoul, Korea
Mar 17, 2014

It was very nice except for twin bed.

It was my honeymoon. In all part such as service, food and staff, I am satisfied. However, they gave me twin bed, not double! It's too bad. It was my honeymoon.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
5
Shopping tip: Long walk from hotel

Shopping mall is located in around of the hotel zone. Using taxi is the most efficient way to get there.

Review of The Beloved Hotel Playa Mujeres by Excellence - Luxury Boutique All Inclusive

Reviewer score

4
5.01.0
BJHIB
Milford, MI
Mar 14, 2014

Mini Beloved Vacation

Very Clean! The Staff truly does care! Best All Inclusive for Food/Beverages out of the 50 I have stayed in. We stayed in the Jr Suite and it was beautiful! Romantic DInner on the Beach (extra cost) I really wouldn't spend the money to do again. It wasn't the same standard of service as the rest of the restaurants. From a Foodie… I was really impressed with the Variety and Quality of all the dishes. Dessert really isn't their strongest suit.. but Cocktails and Coffee are!! It is NOT an all adult resort.. The Excellence which is their other property is, and they have shows and live music there. This is for those looking for JUST R & R! Not to be entertained.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Money-saving tip: In Hotel

Junior Suite (lowest rom rate) is Beautiful! We hadn't been here before, so I didn't want to pay for a HUGE room when I didn't know what that meant! It is a Beautiful QUIET resort.

Review of The Beloved Hotel Playa Mujeres by Excellence - Luxury Boutique All Inclusive

Reviewer score

4
5.01.0
snowbird escape
chicago IL
Mar 2, 2014

great escape

This was my second stay at the beloved, and my first stay since its takeover by the Excellence Group. The location, beach, and physical grounds were wonderful. The physical room was beautiful, although the bedding was a bit rough (unlike my previous visit). The wood deck on our upstairs terrace broke and thankfully did not cause any injury, but was quickly repaired. The food quality and choices were not as good as on my previous visit. The spa was wonderful!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
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