Rate and special offer based on Check-in: Feb 13, 2016 Check-out: Feb 16, 2016

Sun Palace Couples Only - All Inclusive

4 stars
View map of Blvd. Kukulkan KM 20, Cancun, 77500

Hotel Overview

Ratings and reviews for Sun Palace Couples Only - All Inclusive

Overall score

4.2 / 5
5.01.0
13 out of 13
Amenities:
4.1
Cleanliness:
4.5
Hotel staff:
4.3
Comfort:
4.2
Location:
4.1
Value:
3.8

77% would recommend to a friend.

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Review of Sun Palace Couples Only - All Inclusive

Reviewer score

5
5.01.0
Dr. Jeff
Couples
Hillsborough, NJ
Nov 6, 2009

Great Relaxing Vacation

Brought my wife here for her Birthday, based on reviews. We arrived over three hours prior to check-in. [...] at the Front Desk did everything to expedite getting our room ready early. He even took us to see a few available rooms, so we could chose. We selected Room 632 with a nice large balcony and double cushioned lounge chair facing the ocean. We received $150 credit for Spa treatment, and used it for a great 50 minute Deep tissue massage and a scalp treatment. We also reserved a free trip to Tulum, which I would not recommend. The trip was an hour shorter than Chitzen Itsa (sp?), and the ruins were nice to see, but most of the trip was a tourist trap, with stops at vendors pressuring you buy souveniers. The restaurants were excellent, especially the outdoor grill facing the beach. We loved our Rib Eye Steaks. The entire staff went out of their way to accomodate our needs. The hotel was only 40% capacity, but we made alot of friends during our short three night stay. The beach is beautiful and well-maintained. If you want a quiet, relaxing hotel, with great amenities, then this is the hotel for you.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Couples

Review of Sun Palace Couples Only - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Couples
Sherwood, OR
May 8, 2009

Absolutely Wonderful!

The staff went above and beyond. We felt like they would do anything to make our trip great. The beach was perfect. They would bring you lounge chairs and dig in the sand to set up your umbrella. Drinks came every 10 minutes. We took a long walk both up and down the beach. Sun Palace had the best by far. We didn't spend any time at the pool but it looked like everyone was having a great time. The food was good, not super, but good. Room service for breakfast was THE BEST. You can't beat looking out to the ocean while enjoying eggs, bacon and coffee. Overall, I have already recommended this place to everyone I talk to. You really can't go wrong!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Couples

Review of Sun Palace Couples Only - All Inclusive

Reviewer score

5
5.01.0
Anonymous
Couples
Chicago, IL
Aug 15, 2007

VERY RELAXING

THE SUN PALACE WAS THE BEST THE PEOPLE MADE YOU FEEL LIKE HOME....FROM THE ROOM TO THE POOL,FOOD,BEACH...VERY NICE I WOULD LOVE TO GO AGAIN AND STAY HERE...

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

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