Rate and special offer based on Check-in: Feb 20, 2016 Check-out: Feb 23, 2016

Sandos Cancun Luxury Resort - All Inclusive

5 stars
View map of Boulevard Kukulkan km 14, Manzana 53, Lote 37-1, Zona Hotelera, Quintana Roo, Cancun, 77500

Hotel Overview

Reviewer score
4.2
out of 5
29 reviews
Awesome getaway!

We liked this hotel because it was smaller and more intimate. Although full, it never seemed... See full review

  • Arlene M.
  • Aug 17, 2015
Quick Getaway!

Overall, I think this resort is a great value. The rooms are spacious and the cleanliness is great.... See full review

  • Shilpa S.
  • Jul 18, 2015

Sandos Cancun Luxury Experience Resort is an all-inclusive, adults-oriented resort that features modern rooms with high-end details, like finely woven sheets and marble bath fixtures. The decor throughout the property matches this standard, and the sophisticated feel of the entire resort is enhanced by the ocean views available from so many locations in the hotel. White-sand beaches are just a stone's throw away where Sandos guests can relax in cabanas and enjoy beachside service.

Highlights

The three infinity pools, one of which is heated, and the Jacuzzi invite guests to enjoy the sun and views of the sand and surf. The resort's 15,000-square-foot Spa del Mar boasts 12 treatment rooms and a full array of spa and salon services, letting you relax after a full day or get the right look for your night out at one of the four on-site restaurants. The Zango breakfast buffet provides plenty of food so that visitors can fuel up for their days. To take advantage of the natural beauty in the area, you can visit the nearby water sports center to use the kayaks, catamarans or pedal boats, which are free to guests of the hotel. For those interested in maintaining their figures even while on vacation, the fitness center is fully equipped with machines.

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Hotel Map

21.0915 -86.7696
Area served
Cancun.
Nearby airports
Cancun International Airport (CUN).
Area description
Cancun.

Hotel Policies

Check-in:
3:00 PM
Check-out:
12:00 PM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

Ratings and reviews for Sandos Cancun Luxury Resort - All Inclusive

Overall score

4.2 / 5
5.01.0
29 out of 29
Amenities:
4.4
Cleanliness:
4.7
Hotel staff:
4.7
Comfort:
4.6
Location:
4.7
Value:
4.4

90% would recommend to a friend.

Sort by:
Review of Sandos Cancun Luxury Resort - All Inclusive

Reviewer score

2
5.01.0
Eli's.
Couples
N/A
Dec 7, 2015

Noisy fun under the sun

There was some construction going and was too noisy. The food, the beach and the sun made it bearable. For second year the flight back to Seattle is bad, I'm still waiting to get there.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
5
Value:
2
Trip purpose:

Couples

Review of Sandos Cancun Luxury Resort - All Inclusive

Reviewer score

3
5.01.0
Kevin B.
Family
Atlanta
Aug 17, 2015

Love this hotel in Fall/Spring, Not as Great in Summer

My advice: book it in spring or fall (or winter). I prefer spring or fall when rates are cheaper. I made the mistake of booking an extended weekend in July. This hotel is adult oriented which means it normally has very few kids in it. Well....that is not true in July. There were TONS of kids and it was just a nightmare. It was not what I was expecting. I won't return during the summer but I will return during fall and spring.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Family

Review of Sandos Cancun Luxury Resort - All Inclusive

Reviewer score

5
5.01.0
Arlene M.
Couples
N/A
Aug 17, 2015

Awesome getaway!

We liked this hotel because it was smaller and more intimate. Although full, it never seemed crowded, ie no wait for elevator or table at Zango, the excellent buffet. The staff was very friendly, never passing us without a smile and a greeting. Special kudos to Jose, our favorite waiter! David and (another) Jose were standouts among the bellhops. Room was great with a wonderfully powerful HOT shower. If you called needing something--such as extra towels, directions on how to work the tv, or sand clean-up--someone was there within minutes. The 3 pools were lovely and also never seemed crowded. I've read some complaints about service in the pool area, but the pool bar was a short walk from anywhere and the bartenders as well as the drinks were fabulous. And Christopher, our poolside waiter, was super! The one area I might mention for improvement was the nightly entertainment in Bar One, which was hit or miss. Overall, our stay exceeded expectations!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Couples

Review of Sandos Cancun Luxury Resort - All Inclusive

Reviewer score

4
5.01.0
mei wan w.
Couples
N/A
Jul 29, 2015

Awesome and lovely trip

Overall hotel and environment is Excellent . lovr it will come it for sure !

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
5
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Couples

Review of Sandos Cancun Luxury Resort - All Inclusive

Reviewer score

5
5.01.0
Shilpa S.
Couples
Monroe Township
Jul 18, 2015

Quick Getaway!

Overall, I think this resort is a great value. The rooms are spacious and the cleanliness is great. The pool/beach are awesome. The only thing is, this place is a little smaller than the other resorts. There are only four restaurants so if you're looking for more of a variety, this might not be the place. I went from a Friday to Tuesday to getaway and relax and I was able to do just that. Had an overall great experience.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Sandos Cancun Luxury Resort - All Inclusive

Reviewer score

4
5.01.0
JULIA A.
Couples
LIMA
Jul 9, 2015

Excellent!!

We ask to change the room because it has two beds and we want a one king bed. They accept without a problem and the new room has a very good location with a beautiful ocean view.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
5
Value:
4
Trip purpose:

Couples

Review of Sandos Cancun Luxury Resort - All Inclusive

Reviewer score

4
5.01.0
Anastasiya S.
Family
N/A
May 7, 2015

Wonderful get away

Everything was great. Although I wish the food was served with better portions

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
5
Value:
4
Trip purpose:

Family

Review of Sandos Cancun Luxury Resort - All Inclusive

Reviewer score

5
5.01.0
Luceli A.
Friends
Lynn
Jan 20, 2015

Awesome best friends trip

Absolutely loved this hotel. I came here with my best friend to get away from the harsh winter in New England. As soon as we got there, we were offered champagne which made me feel so good. We were so tired from the plane and finally we were treated like queens. It made me feel relaxed right way. The room was so nice. The beds were very comfortable. Our room had the view of the ocean and the lagoon. The food was to die for. Gourmet all the way. So tasty. It was truly a Five Star Hotel. The staff was very helpful for all of our needs and treated like queens. The funny thing that happened in this trip. My friend cut her foot and we just asked them for a bandaid. Instead they sent us a nurse to the room to clean the wound. It was awesome. The ocean unlike any other place I have been. So clean and blue.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Friends

Nightlife tip: Short drive from hotel

Coco Bongo best nightclub I have ever been.

Review of Sandos Cancun Luxury Resort - All Inclusive

Reviewer score

4
5.01.0
Joao M.
Couples
N/A
Dec 29, 2014

Awesome for all

Great experience!!! Beach and Tequilas... Good food etc. Nice pools and games!!!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
4
Comfort:
4
Location:
4
Value:
4
Trip purpose:

Couples

Shopping tip: Short walk from hotel

Great shoppings

Review of Sandos Cancun Luxury Resort - All Inclusive

Reviewer score

3
5.01.0
Mr Passport
Couples
Fort Lauderdale
Jul 8, 2014

NOT a Luxury Experience neither Adults Oriented

This hotel brags about a "Luxury Experience" and "4 Diamond" that they do not provide at all. The adult oriented title is incorrect, there are plenty of kids and babies roaming around. Formerly Le Meridien Hotel, this dated and well maintained building needs desperate management. Employees are lost (good quality people) but with NO direction. The food quality is very disappointing, the way they present the buffet is reasonable, appetizer plates, portion control (is not a bad idea) but presentation, quality, flavor and appearance are terrible. All restaurants (three) they have the same problem. If you are trying to experience great food and luxury, make yourself a favor and book SECRETS THE VINE (next door). This hotel is just a 4 stars hotel, with unorganized service, low quality food, and a couple of new manager-to-be employees trying to do their best with no management support. Two thumbs down for the Chef and his untrained kitchen. Sorry guys, 4 diamonds and luxury is something you can not brag about. Oh! If you want to use the sauna and steam you will need to pay USD 40 per day!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
2
Trip purpose:

Couples

Time-saving tip: In Hotel

Book the Hibachi restaurant 3 to 5 days in advance otherwise you won't be able to experience somewhat acceptable sautéed meat and fried rice.

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