Rate and special offer based on Check-in: Sep 12, 2014 Check-out: Sep 15, 2014

Sandos Cancun Luxury Experience Resort - All Inclusive, Adults Oriented

5 stars
Boulevard Kukulkan km 14, Manzana 53, Lote 37-1, Zona Hotelera, Quintana Roo, Cancun, 77500
Hotel Overview
Reviewer score
4.3
out of 5
150 reviews
Very enjoyable stay.

very enjoyable stay. Food changed daily. Enjoyed the mid-day cookouts by the pool and the outdoor... See full review

  • Connie Proud Mom
  • Aug 11, 2014
Great resort

No complaints. Everything was perfect. The staff was friendly and gave you everything you wanted. See full review

  • Allenl85
  • Jul 4, 2014
Plush Cancun hotel with stylish spaces set on the beach

Nestled on the beach and offering state-of-the art amenities, Sandos Cancun Luxury Experience - All Inclusive, Adults Oriented makes for an ideal base for a relaxing getaway in Cancun. This all-inclusive resort features three infinity pools, fully equipped fitness center and tennis courts with ocean view. After enjoying recreational activities in the island, holidaymakers retreat to Spa del Mar for soothing treatments and massages (fees apply). The hotel also features a large conference hall that can host up to 500 people.

 

Patrons begin the day with an international breakfast buffet at Zango on site. For delicious dinner, diners sample Caribbean delights at St. Trop, delicious Asian dishes at Gaijin Teppanyaki and Molecular cuisine at Seasons fine dining restaurant. 

3 Reasons To Stay
  • Three infinity pools and direct access to beach
  • Live music and traditional dance performances
  • Short walk to AquaWorld water sports center
Sandos Cancun Luxury Experience - All Inclusive, Adults Oriented Rooms

All rooms and suites at Sandos Cancun Luxury Experience - All Inclusive, Adults Oriented are tastefully decorated and come with views of the Carribean Sea and Nichupte Lagoon. Each unit is furnished with posh amenities like marble bathroom, 32-inch flat-screen TV, fully stocked mini bar, safe deposit box, iron/ironing board and Wi-Fi access. Most units have balcony. Suites are equipped with kitchenette, living area, dining room and separate bedroom. 

Things To Do
  • Nichupte Lagoon (0.2 mi/0.3 km)
  • Museo Maya de Cancun (1.3 mi/2.1 km)
  • Luxury Avenue (0.8 mi/1.3 km)
  • La Isla Shopping Village (1.4 mi/2.3 km)
  • Playa Langosta (10.0 mi/16.1 km)
  • Playa Tortugas (6.8 mi/10.9 km)
  • Plaza Caracol (3.6 mi/5.8 km)
  • Cancun Convention Center ( 6.7 mi/10.8 km)
  • Aquaworld (0.7 mi/1.1 km)
  • Cancun Golf Club at Pok ta Pok (4.6 mi/7.4 km)
  • COBA (10.3 mi/16.6 km)
  • Tulum (10.1 mi/16.3 km)
  • Isla Mujeres (10.3 mi/16.6 km)
  • Isla Contoy (10.7 mi/17.2 km)

Sandos Cancun Luxury Experience Resort - All Inclusive, Adults Oriented Rooms

Caribe - Suite
Caribe Suite offers one king bed and two double beds with air conditioning, alarm clock, balcony / terrace, bathrobe, bathroom amenities, cable / satellite TV, CD player, color TV, disabled facilities, en-suite / private bathroom, hairdryer, internet access, iron / ironing board, laundry service, mini bar, non-smoking rooms, pay-per-view movies, radio, room service, safe in room, tea and coffee making facilities, telephone, valet service, voicemail and tube. The Caribe Suite is a 2 bedroom-Suite, Ocean Front. One bedroom holds a 1 king size bed, the other 2 double beds; both of them equipped with high quality linens, marble bathrooms with separate tub & shower, bathrobes, slippers and luxury amenities radio-clock with scale. The Ocean Front terrace is the highlight of this suite.
Superior - Room
Superior Room offers one king bed or two double beds with air conditioning, alarm clock, bathrobe, bathroom amenities, cable / satellite TV, CD player, color TV, disabled facilities, en-suite / private bathroom, hairdryer, internet access, iron / ironing board, laundry service, mini bar, non-smoking rooms, pay-per-view movies, radio, room service, safe in room, tea and coffee making facilities, telephone, valet service, voicemail and tube. The Superior Rooms offer magnificent views of the Caribbean & the Nichupte Lagoon. Equipped with high quality linens, sitting area, marble bathrooms with separate tub & shower, bathrobes, slippers and luxury amenities.
Deluxe - Room
Deluxe Room offers one king bed or two double beds with air conditioning, alarm clock, balcony / terrace, bathrobe, bathroom amenities, cable / satellite TV, CD player, color TV, disabled facilities, en-suite / private bathroom, hairdryer, internet access, iron / ironing board, laundry service, mini bar, non-smoking rooms, pay-per-view movies, radio, room service, safe in room, tea and coffee making facilities, telephone, valet service, voicemail and tube. The Deluxe Rooms offer magnificent views of the Caribbean & the Nichupte Lagoon. Equipped with high quality linens, sitting area, marble bathrooms with separate tub & shower, bathrobes, slippers and luxury amenities.
Suite - Sandos
Suite Sandos offers one king bed with air conditioning, alarm clock, balcony / terrace, bathrobe, bathroom amenities, cable / satellite TV, CD player, color TV, disabled facilities, en-suite / private bathroom, hairdryer, internet access, iron / ironing board, laundry service, mini bar, non-smoking rooms, pay-per-view movies, radio, room service, safe in room, tea and coffee making facilities, telephone, valet service, voicemail and tube. Sandos Suite has a private balcony with a great view of the Caribbean Sea and the Nichupte Lagoon. Separate bedroom equipped with high quality linens, marble bathrooms with separate tub & shower, bathrobes, slippers and luxury amenities.
Laguna - Suite
Laguna Suite offers one king bed with air conditioning, alarm clock, balcony / terrace, bathrobe, bathroom amenities, cable / satellite TV, CD player, color TV, disabled facilities, en-suite / private bathroom, hairdryer, internet access, iron / ironing board, laundry service, mini bar, non-smoking rooms, pay-per-view movies, radio, room service, safe in room, tea and coffee making facilities, telephone, valet service, voicemail and tube. The Lagoon Suite has 2 private balconies, one with the Ocean view and the other with Lagoon View. The main room is equipped with high quality linens, sitting area, marble bathrooms with separate tub & shower, bathrobes, slippers and luxury amenities, radio-clock, scale. The living and dining-area is equipped with 2 sofas, round table with 4 places.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Spa
Solarium
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
24 hour room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Meeting/Banquet facilities
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Currency exchange
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

21.0915 -86.7696
Area served
Cancun.
Nearby airports
Cancun International Airport (CUN).
Area description
Cancun.

Nearby points of interest

  • Avenida Kukulkan: 0.4 mi
  • Interactive Aquarium: 1.3 mi
  • El Rey Ruins: 1.4 mi
  • Playa Delfines: 2 mi
  • Iberostar Cancun Golf Course: 2.3 mi
  • Museo Maya de Cancun: 4.1 mi
  • Playa Tortugas: 4.2 mi
  • Wet'n Wild Cancun: 4.3 mi
  • Dolphinaris Cancun: 4.6 mi
  • Dubai Palace Casino: 5 mi
  • Avenida Tulum: 6 mi
  • Riviera Cancun Golf: 6.1 mi

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (150)

Ratings and reviews for Sandos Cancun Luxury Experience Resort - All Inclusive, Adults Oriented

Overall score

4.3 / 5
5.01.0
150 out of 150
Amenities:
4.2
Room cleanliness:
4.6
Hotel staff:
4.5
Room comfort:
4.4
Location:
4.6
Value:
4.4

86% would recommend to a friend.

Sort by:
Review of Sandos Cancun Luxury Experience Resort - All Inclusive, Adults Oriented

Reviewer score

4
5.01.0
Gabriel Des
Montreal, Canada
Aug 17, 2014

Great Hotel for couple

The hotel's amenities are great, the pools are amazing and the service is great. I recommend the massage by the sea.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Review of Sandos Cancun Luxury Experience Resort - All Inclusive, Adults Oriented

Reviewer score

3
5.01.0
Anonymous too
Kansas
Aug 11, 2014

Good for price

This hotel was good for the price. The food was excellent! Lots of options and even thought there are few resturants they had themed dinners several nights outside which was great! Only downside is wait staff was slow and in attentive and no activities started on time

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Review of Sandos Cancun Luxury Experience Resort - All Inclusive, Adults Oriented

Reviewer score

5
5.01.0
Connie Proud Mom
San Leandro, California
Aug 11, 2014

Very enjoyable stay.

very enjoyable stay. Food changed daily. Enjoyed the mid-day cookouts by the pool and the outdoor dinners. Staff was very helpful. The chef at the Japanese restaurant was very entertaining and the food he prepared very delicious

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Sandos Cancun Luxury Experience Resort - All Inclusive, Adults Oriented

Reviewer score

4
5.01.0
FernandoMIA
Miami
Aug 10, 2014

100% Recommended

We couldn't have chosen a better place! Hotel has great restaurants - something you don't often see with all inclusive hotels - top quality food. We went for 4th of July weekend and they had a nice dinner outside with live music and a band. Apparently, they are accustomed to doing special events for holidays. Definitely recommend.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Review of Sandos Cancun Luxury Experience Resort - All Inclusive, Adults Oriented

Reviewer score

4
5.01.0
yevy
Denver, CO
Jul 28, 2014

Quick Vacation

When we were checking into the room, the front desk staff didn't seem like they had everything in order. The first two hotel rooms they gave us were already occupied, and on the third try we finally received a vacant room, but we had to settle for two beds instead of one king, which they said would only be for one night. The next day we came to get a new room and they had no clue on what was going on! We ended up having two small beds for the whole trip. Besides the front desk everyone else was very nice and had their things in order.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
4
Value:
4
Review of Sandos Cancun Luxury Experience Resort - All Inclusive, Adults Oriented

Reviewer score

4
5.01.0
Drew from ATX
Austin, TX
Jul 23, 2014

Enjoyed the stay.

We went for a quick trip and it was perfect for that. Not a lot of entertainment or food options but that was fine with us since we were only there for 4 days.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
3
Room comfort:
4
Location:
3
Value:
4
Time-saving tip: In Hotel

Get to the beach early and get a cabana.

Review of Sandos Cancun Luxury Experience Resort - All Inclusive, Adults Oriented

Reviewer score

2
5.01.0
cancuntraveler14
Kansas City, MO
Jul 21, 2014

Did not meet expectations

We were so excited for our hotel stay and had high expectations based on other reviews. However, there were many downsides to this hotel, and I think that our money could've been spent better elsewhere. Pros: Good food Good location Good drinks Cons: Minibar not restocked for multiple days after telling hotel staff Dirty room No clean towels in room/pool Service inconsistent at restaurants Trash on beach Not treated as well as people in more expensive rooms Amenities such as watersports/snorkeling mentioned on website and in catalog in room not available Not compensated for having multiple issues *Take your hard earned money and stay somewhere they value your business.*

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
2
Hotel staff:
2
Room comfort:
3
Location:
5
Value:
2
Review of Sandos Cancun Luxury Experience Resort - All Inclusive, Adults Oriented

Reviewer score

3
5.01.0
Bryan and Chrystine
Texas
Jul 13, 2014

July 2014 Rm 806

Positive; The hotel was beautiful. The wait staff were excellent. The room (Sandos Suite) looked amazing. The Cabanas were a nice touch. Negative; This is NOT an adults only hotel. We were awaken multiple times by screaming infants and crying toddlers. The pools were extremely hot. So much that it was uncomfortable with a sun burn. The Hibachi Grill was a joke. Completely disorganized and extremely hot. Save your reservation and hit the buffet. Be prepared to be hit up about paying extra to get the treatment you were expecting from the reviews. Not a few hundred either. The "Royal Elite" club starts at 26k USD and still cost 77 a night. Overall, I was dissatisfied with my stay due to the fact I was done with the resort after my second night. We expected quite a bit more than what we experienced.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
5
Hotel staff:
5
Room comfort:
3
Location:
4
Value:
1
Entertainment tip: Short drive from hotel

Congo Bar!!! All I can say is WOW! Best show/club I've seen there so far.

Review of Sandos Cancun Luxury Experience Resort - All Inclusive, Adults Oriented

Reviewer score

4
5.01.0
NY Jeff
Mineola, New York
Jul 11, 2014

Family Getaway

Overall the hotel was good, room was cleaned daily, staff was very courteous, amenities were nice, pool was awesome and beach even better. The only problem I saw was with the food. There wasn't a whole lot to choose from, breakfast was good, lunch was non-existent and dinner was ok at best. I would definitely recommend this hotel but make sure you have plenty of money to eat outside the hotel.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
4
Money-saving tip: Not Applicable

If you are able; pay everything in Mexican Pesos. It's much cheaper if you do it that way because the exchange rate on the streets is much lower than at the hotel

Review of Sandos Cancun Luxury Experience Resort - All Inclusive, Adults Oriented

Reviewer score

4
5.01.0
jakfootball
Illiinois
Jul 8, 2014

Great Honeymoon Experience

My wife and I stayed for 5 days and absolutely loved our time there. Would definitely recommend it to others

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
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