Rate and special offer based on Check-in: May 1, 2014 Check-out: May 4, 2014

Royal Solaris Cancun Resort, Marina & Spa- All Inclusive

3 stars
Blvd Kukulcan Lote 64, Seccion A 2 Etapa 2.H., Cancun, 77500
Hotel Overview
Reviewer score
3.9
out of 5
482 reviews
Fantastic resort

This is a fabulous place to stay in Cancun! We stayed there once before several years ago. We LOVED... See full review

  • littledutchee
  • Apr 16, 2014
Family vacation

We got a free upgrade to GR Caribe, so we were very happy about our vacation. See full review

  • MicroKid
  • Mar 13, 2014
Cancun beachfront resort with family activities and mini water park

The Royal Solaris Cancun Resort, Marina & Spa is family-friendly. The all-inclusive, 300-room Cancun property has an animal-themed mini-water park, swimming pool, fitness center and three restaurants. Its 6,324-square-foot recreation area provides a place to play video games, create crafts and take painting lessons. Adult activities -- theme nights, bingo, fashion shows, aerobics -- cater to kids at heart. There is an on-site spa. 

Highlights
  • Mini aquatic park for children, a roomy recreation area with organized, hands-on activities for kids
  • Nightly live entertainment for adults
  • On-site spa offering massages, body treatments and hydrotherapy services (fees apply)
Rooms

All 300 spacious guest rooms feature a king or two double or twin beds as well as individual climate control, direct dial telephone with voicemail and private bath with shower, vanity mirror and hairdryer. Other amenities include an alarm clock with CD player and 21-inch satellite TV, and room service for continental breakfast. Some rooms feature balconies and Jacuzzis overlooking the ocean. Other rooms afford views of the tropical grounds, lagoon or garden.

Features
This family resort is located in the hotel zone and situated along a white sand beach. It has a pool, water park and recreation area for children. Organized activities for all ages range from Mexican-themed entertainment to fashion shows and cooking lessons. There is a cascading, two-level pool with swim-up bar and water sports marina. Additionally, a spa provides body, hair and nail services (fees apply). Two bars pour beverages for adults, and three restaurants serve Mexican, Italian and eclectic gourmet cuisines.

Royal Solaris Cancun Resort offers special menu choices for vegetarians, diabetics and gluten-free diets. Special menus and cocktails designed for children are also available at any of the restaurants.
Transportation
  • Cancun International Airport (6 mi/9.6 km)
Attractions
  • El Rey ruins (1.3 mi/ 2 km)
  • Parque Nizuc aquatic park (1.3 mi/ 2 km)
  • Playa Delfines (2 mi/ 3.2 km)
  • Kukulcan Plaza (4 mi/ 8 km)
  • La Isla shopping plaza (4 mi/ 8 km)
  • Downtown Cancun (4 mi/ 6 km)
  • Tulum (80 mi/ 129 km)
Business
  • Conference and convention facilities for up to 500 guests
  • On-site business center

Royal Solaris Cancun Resort, Marina & Spa- All Inclusive Rooms

Super Saver Room
Super Saver Deal - Limited time only.-One king bed, two double beds. View of resort grounds,Ocean view, lagoon or garden areas .
- Balcony may be requested (fulfillment depends on availability).
- . 34 square meters (365 square feet). Caramel-color furniture, including two-chair dining set.
- 21-inch satellite TV, Clock radio/alarm clock with CD player.
- Direct-dial telephone with voice mail.
- Bathroom with shower, vanity mirror, and hair dryer. Iron/ironing board.
- Air conditioning.
Ocean view room:
- One king bed, two double beds, or two twin (single) beds.
- Balcony may be requested (fulfillment depends on availability).
- Splendid ocean view, 34 square meters (365 square feet).
- Caramel-color furniture, including two-chair dining set.
- 21-inch satellite TV. Clock radio/alarm clock with CD player.
- Direct-dial telephone with voice mail.
- Bathroom with shower, vanity mirror, and hair dryer. Iron/ironing board.
- Air conditioning
Deluxe Ocean view with Jacuzzi
One king size bed with splendid ocean view room and hot tub at the terrace overlooking the caribbean waters.Caramel-color furniture, including two-chair dining set.
- 21-inch satellite TV. Clock radio/alarm clock with CD player.
- Direct-dial telephone with voice mail.
- Bathroom with shower, vanity mirror, and hair dryer. Iron/ironing board.
- Air conditioning
Deluxe Room
- One king bed, two double beds, or two twin (single) beds.
- Balcony may be requested (fulfillment depends on availability).
- View of resort grounds, lagoon, or garden areas (according to availability). 34 square meters (365 square feet). Caramel-color furniture, including two-chair dining set.
- 21-inch satellite TV, Clock radio/alarm clock with CD player.
- Direct-dial telephone with voice mail.
- Bathroom with shower, vanity mirror, and hair dryer. Iron/ironing board.
- Air conditioning.
Super Saver Ocean View Room
Limited Time offer ! Deluxe room with splendid ocean view in one king size or two double beds, satellite TV.
- Clock radio/alarm clock
- Direct-dial phone with voice mail.
- Coffee/tea maker.
- Bathroom with shower, vanity mirror, and hair dryer.
- Iron/ironing board.
- Air conditioning.
Romantic Ocean View Room Gourmet Dinner
One king bed.
- Balcony may be requested (fulfillment depends on availability).
- Splendid ocean view. 34 square meters (365 square feet).
- Caramel-color furniture, including two-chair dining set.
- 21-inch satellite TV. Clock radio/alarm clock with CD player.
- Direct-dial telephone with voice mail.
- Bathroom with shower, vanity mirror, and hair dryer. Iron/ironing board.
- Air conditioning.
- Special room decor
- One romantic candlelight dinner for two
- One bottle of sparkling wine
- Bathrobes and slippers provided
Special decor in room
A bottle of sparkling wine
A deluxe candlelight dinner for two, either in restaurant, pool area or ocean-view gazebo. Dinner includes selection of shrimp dinner or prime rib

Amenities

  • All inclusive
  • Free parking
  • Outdoor pool
  • No smoking rooms/facilities
General
No smoking rooms/facilities
Concierge
Elevators
Activities
Outdoor pool
Fitness center or spa
Fitness Center
Spa
Dining
All inclusive
Bar/Lounge
Restaurant
Room service
Services
Business center
Laundry service
Childcare Service
In-Room Safe
Tour desk
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Parking
Free parking

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Reviewer score 4.2 out of 5
Reviewer score 3.4 out of 5

Hotel Map

21.0495 -86.782
Area served
Royal Solaris is located on Cancun's most pristine strip of white sand beach and the crystal clear turquoise water of the caribbean sea.We are only 10 minutes from the airport and 20 minutes from the downtown.
Nearby airports
CUN-CANCUN International Airport 10 MINUTES
Area description
Beach front hotel located in the Hotel Zone. We are only 15 minutes away from the convention center and Cancun's night live and restaurants.

Nearby points of interest

  • Iberostar Cancun Golf Course: 0.8 mi
  • Playa Delfines: 1.1 mi
  • Dolphinaris Cancun: 2.2 mi
  • Wet'n Wild Cancun: 2.2 mi
  • Avenida Kukulkan: 3.3 mi
  • Riviera Cancun Golf: 3.4 mi
  • Interactive Aquarium: 4.3 mi
  • El Rey Ruins: 4.4 mi
  • Playa Tortugas: 6.9 mi
  • Dubai Palace Casino: 7.1 mi
  • Museo Maya de Cancun: 7.1 mi
  • Avenida Tulum: 8.2 mi

Meeting facilities

Meeting Info
Royal Solaris Cancun all-inclusive offers conference and convention facilities to accommodate up to 500 guests.

Dining

Pool Bar
- Serve snack foods such as burgers and sandwiches
- Beer, wine, cocktails, and non-alcoholic beverages from mid-morning to late afternoon daily
Las Fuentes
- International cuisine: offers buffet service for breakfast and dinner.
- For breakfast from fruit selection, fresh juices until the best toppings to make your own omelet
- For dinner don't miss the wide variety of dishes all over the world with the best ingredients from Mexican, Oriental, Italian and other different cuisine
- Located in the Royal Tower
- 2 level Air Conditioner restaurant
- Reservation and dress code not required.
Rosmarinus
- Mexican and international specialties
- Enjoy International buffets for lunch and a delicious Mexican a la carte dinner menu
- Located in Royal Tower.
- Grill during the week.
- Dress Code: Casual (Shirts are required for service) - Reservation not required
La Terraza
- International cuisene,offers buffet service for breakfast and dinner.
Pizzallisima
Enjoy delicious home made pizzas including vegeratian and classic flavors . Menu is available or create your own pizza with our assorted toppings. Opens daily from 12 pm to 6 pm. Enjoy delicious home made pizzas including vegeratian and classic flavors . Menu is available or create your own pizza with our assorted toppings. Opens daily from 12 pm to 6 pm. Pizzallisima is located next to the pool .

Hotel Policies

Check-in:
1500
Check-out:
1100

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (482)

Ratings and reviews for Royal Solaris Cancun Resort, Marina & Spa- All Inclusive

Overall score

3.9 / 5
482 out of 482
Amenities:
3.9
Room cleanliness:
4.3
Hotel staff:
4.4
Room comfort:
3.9
Location:
4.1
Value:
4.1

82% would recommend to a friend.

Sort by:
Review of Royal Solaris Cancun Resort, Marina & Spa- All Inclusive

Reviewer score

5
littledutchee
WV
Apr 16, 2014

Fantastic resort

This is a fabulous place to stay in Cancun! We stayed there once before several years ago. We LOVED it then and NOW!! The resort is very nice. Rooms are great. (We had an Ocean View room w/balcony). The staff was extremely friendly and helpful. From 4-5:30pm daily in the lobby they have "tea time". This is a cool experience. Anyone who enjoys coffee must do this! They serve coffee and put different liquors in it, all while doing a neat presentation with the liquor and fire! The resort is very clean. The pools are great. Loved the swim up bar!! If travelling with children, they have a nice area specialized just for them! When booking the trip, we opted to purchase (add-on) the transportation to and from the airport. We had a great experience and will definitely take advantage of the deal again in the future. I believe it was around $40.00 per person. They were very quick, friendly, efficient and most of all safe! We highly recommend this resort, and will definitely stay there again in the future.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Money-saving tip: Not Applicable

We added on the transportation package to and from the airport when booking this vacation. It's called something like "Concierge transportation service". We are very glad we did. I think it was around $40.00 per person. When you arrive at the airport there is someone waiting for you. They present each person in your party with a nice cold bottle of water and the ladies a beautiful, fresh rose. Your transportation is provided quickly and you are taken right to your hotel. Awesome experience!! Very professional!!

Review of Royal Solaris Cancun Resort, Marina & Spa- All Inclusive

Reviewer score

3
Alitisa
New york
Apr 15, 2014

Ok for the price

Loved the pool. Food was disappointing, seems like same thing every night. Drinks were good, entertainment team was the best, including nightly shows and pool activities. But everyday someone was asking us to participate in their time share presentation, that was annoying.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
4
Value:
4
Review of Royal Solaris Cancun Resort, Marina & Spa- All Inclusive

Reviewer score

4
peanut 33
wis
Apr 6, 2014

great staff and entertainment

we enjoyed our stay very much. We thought the food excellent and the staff excellent. I was only upset by one of those sales persons who was overly aggressive to but us through a time share pitch. She became offensively prying concerning our private plans at the resort. The staff in general was very polite and friendly.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Entertainment tip: Short drive from hotel

we went to dulphinaris, swimming with the dolphins, which was excellent. Got a super discount by going to the l Cid time share sales pitch. How much, $320 saved for our group of four, at the resort they will try and sell you that experience for much more.. I made this deal at the airport, also received snorkel adventure for $12 per instead of $60. True, game of who do you trust. Shop at the Flamingo Mall.

Review of Royal Solaris Cancun Resort, Marina & Spa- All Inclusive

Reviewer score

2
MJ2733
Texas City, TX
Mar 27, 2014

Mildew smell brings down this lovesly resort

This could be a gem with the beautiful setting and beach. The outdoor amenities and the pools are great. The bones of the hotel are really nice. Rooms were large and the staff was amazingly wonderful. However, the musty smell in the corridors and the rooms spoils the stay since you have to smell it while trying to sleep. Also, the food is not 3 star, but maybe 2 star. Plenty of it but they need a managing chef who knows how to cook good food. The staff and the beach and the beautiful water was the best but can't give any hotel over 2 stars with those smells and that food. Sorry :(

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
5
Room comfort:
2
Location:
4
Value:
1
Money-saving tip: Short drive from hotel

Go down town to book your excursions. You can take the bus for a few pesos and the prices is almost half of what it is through the hotel.

Review of Royal Solaris Cancun Resort, Marina & Spa- All Inclusive

Reviewer score

3
andy63
Allen, TX
Mar 25, 2014

It was ok

The hotel was ok. I have been in the Maya Riviera two other times. The other hotels were much better in service. The staff was not as nice as in the other hotels. The food was not great. We reserved a room with laguna view and never got it. We bought tickets for Coco-Bongo through the hotel and they told us we would have direct access which we didn't. Don't believe what they tell you! The beach is exceptional, one of the best thing the hotel has.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
4
Hotel staff:
2
Room comfort:
3
Location:
3
Value:
3
Review of Royal Solaris Cancun Resort, Marina & Spa- All Inclusive

Reviewer score

4
Mrs. Buyer's Remorse
Cape Girardeau, MO
Mar 24, 2014

Nice vacation, BUT DON'T GO ON THE 1 1/2 TOUR!!!!!

The resort is clean and access to the beach is excellent. The food is what is to be expected at similar resorts. The VERY best thing about the Royal Solaris is the staff. They make you feel special. We especially want to mention and thank Josephina and Paco for taking such good care of us in the buffet. They made us feel like family. Abraham was fabulous at Marco Polo, making us feel like royalty. Everything was wonderful until we accepted to go on the 1 1/2 hr. resort presentation. We fell for it and bought membership in the club. On the way home, we realized what we had done. It is a TERRIBLE deal. For your yearly visit, you have to pay for the all-inclusive each person for each day. It is soooooo much cheaper to take advantage of vacation packages. DO NOT GO ON THE PRESENTATION NO MATTER WHAT THEY OFFER YOU. We ended up losing $3,500 over it! And of course will never go back!

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Review of Royal Solaris Cancun Resort, Marina & Spa- All Inclusive

Reviewer score

4
GoTexans
Rio Grande Valley, Texas
Mar 18, 2014

Great price for the excellence it gives

I went to this hotel back in August of 2013. I loved staying at this hotel, I would definitely want to stay here again, except I like to try new things so I probably will try something else before coming back to this hotel. The service is excellent, the drinks did not seem watered down the way some people complain they are. They have excellent pool and beach service where the waiters will take the drinks and food, yes food, directly to where you're at. Rooms were decent, not big not small, just what you'd expect out of an older hotel. They were going to remodel it soon after I left so I can only imagine how it is now. The food is mediocre but really can't complain either. The animation team as they call it, are excellent, they really know how to entertain people and how to party at night. Each night of the week, two or three of the employees take a group of people to certain clubs, parties, etc, so you can be sure they know where they're taking you, of course you gotta pay your way in cause that's not included but the fact that they take you and are with you all night gives me a sense of comfort. Over all on a scale from 1-10 I'd give it a 7.5, and all because of the food and that the rooms are not very big. But look at what you're paying. Can't complain much.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
4
Sightseeing tip: In Hotel

I really recommend you purchase your tickets with the in house booking agency. They do not scam you, the way everyone else tries to do, and they have good prices. They are also very helpful and nice. Can't go wrong.

Review of Royal Solaris Cancun Resort, Marina & Spa- All Inclusive

Reviewer score

5
MicroKid
Minneapolis, MN
Mar 13, 2014

Family vacation

We got a free upgrade to GR Caribe, so we were very happy about our vacation.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Royal Solaris Cancun Resort, Marina & Spa- All Inclusive

Reviewer score

5
Team Sweetie
Chicago
Mar 12, 2014

Needed A Vacay!!

We booked the trip on a whim and we are so glad that we did. My boyfriend and I had a wonderful experience. The Staff members were great - Gilberto who was a server was awesome! He made our experience so fun. The poolside entertainment was great to help meet new people. The location of the beach was amazing to! We would come back in a heartbeat.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Review of Royal Solaris Cancun Resort, Marina & Spa- All Inclusive

Reviewer score

2
Sprinkler Man
Plymouth MI
Feb 28, 2014

Never Again

My wife and I arrived at the hotel for a eight day vacation. There were no bell boys there to assist with our luggage at the front entrance. Concierge was very rude and gave us our room key. We went to the room and noticed it smelled like smoke. We asked for a different room and were directed toward a different room. That room was filthy and the window was broke, so it was not shut all the way and was making a horrible sound due to the high winds. We went back to speak with the concierge and were told to go to a different hotel. I told them that was not acceptable and I did not want to mess around trying to get my money back from the online travel agency. So they gave us a room in their sister hotel next door. This room was nicer inside, but there was a tennis court directly outside out window and we were never able to open the windows. Three nights we complained about lights shining in the windows from the tennis court, but they told us to leave the hotel if we are not happy. The food was mediocre, we really expected more. The pools were nice, but the attitude we dealt with from the staff was unacceptable. I would not recommend going to this hotel for a vacation.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
1
Hotel staff:
3
Room comfort:
1
Location:
3
Value:
2
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