Rate and special offer based on Check-in: Feb 10, 2016 Check-out: Feb 13, 2016

Royal Solaris Cancun Family Resort - All Inclusive

3 stars
View map of Blvd Kukulcan Lote 64, Seccion A 2 Etapa 2.H., Cancun, 77500

Hotel Overview

Reviewer score
3.8
out of 5
62 reviews
Good resort for a getaway

Be sure to ask for an upgrade to the other part of the hotel - it has access to a nicer pool, nicer... See full review

  • Ann W.
  • Feb 19, 2015
Great place for the price

Despite the storm on the final 2 days of our vacation, we had a great time while indoors. The staff... See full review

  • Juvi M.
  • Jun 17, 2015
The perfect beach front resort for families offering the finest experience, including a mini water park for children, nightly theme parties & daily activities for all ages.

300 beautifully decorated rooms. It has an American. All of our guestrooms feature one king or two double beds, private bath, shower and hairdryer, individually controlled air conditioning, alarm clock radio, satellite color TV featuring international programming with remote control, direct-dial telephone with voicemail system, safe deposit box and iron/iron board.

Hotel Amenities:
1 swimming pool- A state-of-art fitness center, Gym, 3 restaurants, 2 bars and 1 snack bar, nonsmoking floors available
Kids Club including a new mini water park featuring The Arch a themed aquatic area with elephants, gorillas, zebra, rhinos, hippos, giraffes and a kiddies pool, water jets. A great pad to cool off. This 6,324 sq ft recreation area includes the mini club section with video games, arts and crafts, painting lessons and much more. Schedule is from 9 am to 6 pm in winter season and 9 am to 7 pm in summer season.
Daily adult activities include pool aerobics, bingo, contests, fashion shows, cooking lessons, and athletic competitions. Nightly entertainment shows such as Mexican night and Latino night are produced by the resort's activities/entertainment staff in an air-conditioned theater. After-dark activities also include complimentary one-way transportation to the nightlife area of Cancun Amenity highlights:
One pool complex comprises an expansive two-level pool, with the upper level cascading into a two-section lower level featuring a swim-up bar The beach is powdery white.
Theater with live shows, Private Marina, Concierge, Room service for continental breakfast. Daily activities for all ages, Nightly entertainment, live music.
A 300-square-meter health-and-beauty spa features separate steam rooms for men and women. Spa services include massage, body wraps and scrubs, hydrotherapy, and facials. Waxing and hair/nail care are provided by the beauty salon. Open-air massage and hair braiding are offered as well. (Surcharge for all spa treatments, beauty services, and hair braiding.

Baby Park: A new place where our youngest guests will enjoy many activities that stimulate their imagination and keep them happy and occupied. This new colorful playground area allows them to have fun while on vacations in Cancun. Opens daily from 9 to 5 pm . From 0 to 4 years old . Parents must be supervising their children at all times.

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Reviewer score 3.8 out of 5
Reviewer score 3.5 out of 5

Hotel Map

21.0495 -86.782
Area served
Royal Solaris is located on Cancun's most pristine strip of white sand beach and the crystal clear turquoise water of the caribbean sea.We are only 10 minutes from the airport and 20 minutes from the downtown.
Nearby airports
CUN-CANCUN International Airport 10 MINUTES
Area description
Beach front hotel located in the Hotel Zone. We are only 15 minutes away from the convention center and Cancun's night live and restaurants.

Hotel Policies

Check-in:
3:00 PM
Check-out:
11:00 AM

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use. All information has been provided by this hotel and not by CheapTickets

Ratings and reviews for Royal Solaris Cancun Family Resort - All Inclusive

Overall score

3.8 / 5
5.01.0
62 out of 62
Amenities:
3.8
Cleanliness:
4.1
Hotel staff:
4.5
Comfort:
3.8
Location:
4.1
Value:
4.1

79% would recommend to a friend.

Sort by:
Review of Royal Solaris Cancun Family Resort - All Inclusive

Reviewer score

1
5.01.0
Lisa L.
Friends
N/A
Dec 18, 2015

Not a good service hotel

Overall I will not recommend to anyone at all. My reservation was with Royal Solaris Hotel they took a shuttle from that hotel to grand Solaris hotel The reason was that the hotel did not have enough room to accommodate our party. When check in Hotel services told us that there is no more king-size bed room. We had to exchange room the next day.

Hotel features (5 = best, 1 = worst):
Amenities:
1
Cleanliness:
1
Hotel staff:
1
Comfort:
1
Location:
1
Value:
1
Trip purpose:

Friends

Review of Royal Solaris Cancun Family Resort - All Inclusive

Reviewer score

4
5.01.0
Juvi M.
Family
N/A
Jun 17, 2015

Great place for the price

Despite the storm on the final 2 days of our vacation, we had a great time while indoors. The staff provided plenty of activities in the lobby for all to enjoy during the storm from morning till the evening. The outdoor pool area was the best of all. All you can eat and drink all day practically really made it enjoyable for the whole family. Pizza was the bomb.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
4
Hotel staff:
5
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Family

Review of Royal Solaris Cancun Family Resort - All Inclusive

Reviewer score

4
5.01.0
Anastasia M
Couples
N/A
Jun 14, 2015

Great hotel

Food is wonderful staff is very friendly and the overall experience was great. The only negative to the hotel is the 16 dollars a day they make you pay for wifi. Not cool.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Couples

Review of Royal Solaris Cancun Family Resort - All Inclusive

Reviewer score

5
5.01.0
Ann W.
Couples
Vermillion
Feb 19, 2015

Good resort for a getaway

Be sure to ask for an upgrade to the other part of the hotel - it has access to a nicer pool, nicer beverages, and better restaurants. If you have children, I'd say getting the upgrade is an absolute must. Overall, I liked the resort!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
4
Comfort:
5
Location:
5
Value:
5
Trip purpose:

Couples

Review of Royal Solaris Cancun Family Resort - All Inclusive

Reviewer score

4
5.01.0
Victor on a honeymoon
Couples
Monterrey, Mexico
Sep 2, 2014

Good Hotel for Families

I was on a honeymoon, the hotel was nice, but for a family vacation. They told us that there was another hotel from that same chain that was focused on couples. I would stay here again if I came with some kids. The hotel is very well located, you can just walk outside and take the bus to get anywhere within the hotel region. The food is ok, it is not extraordinary, but overall tastes good.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
4
Comfort:
3
Location:
5
Value:
4
Trip purpose:

Couples

Sightseeing tip: Short drive from hotel

Take the bus, it only costs a dollar, you don't get ripped off.

Review of Royal Solaris Cancun Family Resort - All Inclusive

Reviewer score

3
5.01.0
Shari W
Couples
Kittery, ME
Sep 2, 2014

Romantic getaway

Would suggest the rooms had refrigerators and the Marco Polo restaurant didn't require long pants

Hotel features (5 = best, 1 = worst):
Amenities:
2
Cleanliness:
3
Hotel staff:
3
Comfort:
3
Location:
3
Value:
3
Trip purpose:

Couples

Review of Royal Solaris Cancun Family Resort - All Inclusive

Reviewer score

3
5.01.0
Shari W
Couples
Kittery, ME
Aug 23, 2014

Romantic getaway

The only negative things I would say about this hotel are, there really should be a refrigerator in the room . Also, the Marco Polo restaurant would not let us in because my boyfriend did not have long pants on. Who wears pants in Mexico in August ? Other than that. It was a great stay. The staff was very friendly

Hotel features (5 = best, 1 = worst):
Amenities:
3
Cleanliness:
4
Hotel staff:
4
Comfort:
3
Location:
4
Value:
3
Trip purpose:

Couples

Review of Royal Solaris Cancun Family Resort - All Inclusive

Reviewer score

4
5.01.0
Mean of Queen
Family
New Mexico
Jul 4, 2014

Excellent

Staff was friendly and very helpful. Food was delicious , location perfect and activities were Excellent! Best vacation ever !

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
4
Location:
5
Value:
5
Trip purpose:

Family

Sightseeing tip: Short drive from hotel

XCARET

Review of Royal Solaris Cancun Family Resort - All Inclusive

Reviewer score

4
5.01.0
KP2014
Friends
Nj
Jul 2, 2014

Girls vacation

Staff were very accommodating and assisted with upgrading our rooms- no questions asked. The view was gorgeous and hotel is about a 25-30min bus ride into downtown mall, bars, and clubs! The Marco Polo restaurant at the resort was fantastic! I would recommend this hotel to any of my friends looking to have a comfortable place to stay and having a close enough access to the downtown nightlife!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
5
Hotel staff:
5
Comfort:
5
Location:
4
Value:
5
Trip purpose:

Friends

Review of Royal Solaris Cancun Family Resort - All Inclusive

Reviewer score

5
5.01.0
Tungocdinh
Family
CA, USA
Jun 27, 2014

Had an awesome stay

Excellent staff.. very friendly and always there to help. Food and atmosphere is great, fantastic beach and kiddie pool. The only set back is room a little old, kind of like Rio in Vegas. But the people and the price made up for it... overall... WONDERFUL EXPERIENCE

Hotel features (5 = best, 1 = worst):
Amenities:
4
Cleanliness:
3
Hotel staff:
5
Comfort:
3
Location:
5
Value:
5
Trip purpose:

Family

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