Rate and special offer based on Check-in: Oct 24, 2014 Check-out: Oct 26, 2014

Riu Palace Las Americas - All Inclusive

4 stars
Bkvd. Kukulcan Lote 4 Hotel Zone KM 10, Cancun, 77500
Hotel Overview
Reviewer score
4.4
out of 5
620 reviews
Just what the doctor ordered

Everything was amazing. I went with a group of 8 people, every restaurant was able to accommodate... See full review

  • Christr15
  • Oct 10, 2014
Awesome couple getaway

Great hotel. I enjoyed the food and hanging out in the pool all day while enjoying cocktails. The... See full review

  • Rosemary Ann
  • Sep 20, 2014
Sun-soaked Cancun all-inclusive with luxury amenities, two pools

The Riu Palace Las Americas is situated on Cancun's Yucatan peninsula and offers endless ocean views. The property is dotted with palms and fringed by the vibrant waters of the Caribbean Sea. All-inclusive amenities range from unlimited dining at six restaurants to premium beverages at four bars and 24-hour room service. Elegant rooms have fully stocked mini bars and liquor dispensers, some with terrace Jacuzzis. Added perks include two swimming pools -- one with an adjoining jetted hot tub -- plus a playground for children and a spa offering restorative massages and body treatments.

Highlights
  • Conveniently located in Cancun's hotel zone
  • All-inclusive dining and cocktailing at 10 venues, plus 24-hour room service
  • Rooms with stocked mini bars and terrace Jacuzzis
  • Exchange privileges with other Riu properties during the day
Rooms

The 372 guest rooms have either a king-sized bed or two double beds. Most have either a private balcony or terrace overlooking the Nichupte lagoon or the ocean. Amenities in all rooms range from in-room climate control, satellite TVs and ceiling fans to stocked mini bars and liquor dispensers, in-room safes, telephone with available data port and bathrooms with hair dryers and Lavarino Cosso products. Suites -- some with terrace Jacuzzis -- have more space, and many have an integrated living area with sofa.

Dining

Guests enjoy 24-hour in-room dining as well as all-inclusive meals and snacks at several a la carte and buffet restaurants. Options include Los Arcos, Japanese restaurant, steakhouse and fusion-minded eatery. Several bars, including a poolside bar and a terrace lounge, offer a respite from the sun-drenched sands. The guests at Riu Palace Las Americas can enjoy the facilities at sister properties Riu Cancun and Riu Caribe during the daytime.

Recreation

The property has a tennis court and gym as well as windsurfing, catamaran, canoe and snorkeling equipment. One introductory scuba lesson may be arranged at the pool free of charge. Additional entertainment includes organized activities for adults and children ages 4 to 12, an on-site nightclub and live music, shows or events nightly.

Transportation
  • Cancun International Airport (12 mi/19.3 km)
Attractions
  • Downtown Cancun (8 mi/ 12.8 km)
  • Cozumel (45 mi/ 72.4 km)
  • Hilton Golf Course (5.2 mi/ 8.3 km)
Policies and fees

There must be least one person of 21 years or older in every room. The hotel reserves the right to refuse admission and may not allow any room in which all guests are younger than 21 years. No student groups under 21 years or "spring breakers" are accepted.

Unless specified otherwise, the maximum occupancy is four people per room -- three adults plus one child or two adults plus two children. Four adults are not permitted. All bodies in room must fit on existing bedding. Any special request remains upon availability. Children and third adult must sleep in existing bedding.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Riu Palace Las Americas - All Inclusive Rooms

Junior Suite Jacuzzi Sea View w/ balcony
Air-conditioned, 1 King bed, ceiling fan, satelite Flat Screen TV, phone, mini bar & liquor despenser (restockable), in room safe, hairdryer, with larger living area including sofa, walk-in closet, larger balcony or terrace with jacuzzi & bathroom, 110 v, telephone with data port available, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso
Suite Sea View w/balcony
King bed, ceiling fan, satelite Flat Screen TV, phone, mini bar & liquor despenser (restockalbe), in room safe, hairdryer, with larger living area including sofa, walk-in closet, larger balcony with spectacular ocean view, larger bathroom, 110 v, telephone with data port available, radio alarm, clock, Iron with ironing table, air-conditioned,
Junior Suite Sea View w/balcony
Guest room includes one king size bed, living room area, air conditioning, ceiling fan, satellite and local Flat Screen TV, direct dial phone, mini bar with stock and liquor dispenser (restockable), balcony or terrace with ocean view and bathrooms equipped with hair dryer and amenity kits, in room safe, radio/alarm clock, 110 v, telephone with data port available, radio alarm, clock, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso
Junior Suite
Guest room includes two double beds, living room area, air conditioning, ceiling fan, satellite and local Flat Screen TV, direct dial phone, mini bar with stock and liquor dispenser (restockable), personal safe, and bathrooms equipped with hair dryer and amenity kits. 90% of these suites have either private balcony or terrace with views to Nichupte lagoon, radio/alarm clock, 110 v, telephone with data port available, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Elevators
Activities
Pool
Fitness center or spa
Fitness Center
Spa
Solarium
Dining
All inclusive
Bar/Lounge
Restaurant
Room service
Services
Laundry service
Childcare Service
In-Room Safe
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

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Reviewer score 4.0 out of 5

Hotel Map

21.1387 -86.7502
Area served
Cancun, Mexico
Nearby airports
Cancun International Airport 12 Miles
Area description
Beachfront property located at Cancun's famous resort area, across street of Plaza Caracol Shopping mall, five minutes walk from Cancun's convention center & discotheque zone.

Nearby points of interest

  • Museo Maya de Cancun: 0.6 mi
  • El Rey Ruins: 2.1 mi
  • Interactive Aquarium: 2.2 mi
  • Playa Tortugas: 2.7 mi
  • Avenida Kukulkan: 3.2 mi
  • Dubai Palace Casino: 4.7 mi
  • Avenida Tulum: 5.1 mi
  • Playa Delfines: 5.5 mi
  • Iberostar Cancun Golf Course: 5.8 mi
  • Wet'n Wild Cancun: 7.6 mi
  • Dolphinaris Cancun: 8.1 mi
  • Riviera Cancun Golf: 9.5 mi

Meeting facilities

Meeting Info
Meeting facilities for groups up to 90 persons Free wireless Internet access lobby area and meeting rooms

Dining

Bars
La Nuit, Art Deco, La terraza, Cun pool bar and Can swim up bar.
Sakura Japanese
A la carte Japanese dinner restaurant with black furniture, light-colored wood paneling, floor-to-ceiling windows, bamboo accents, woven-paddle ceiling fans. Reservations required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves.
Tio Pepe Tapas
Theme restaurant for dinner Spanish style. Reservation required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves.
El Romero
Snack bar and restaurant, snack during the day (burgers, hot dogs, and pizza) and for dinner Grill Steakhouse. Open-air sea view restaurant with table linens, exhibition kitchen Dinner reservations required. Dinner dress code: Gentlemen are required to wear long trousers and shirts with sleeves.
Pool snack bar
Serving lunch ad snacks.
Don Roberto
Main restaurant offering buffet style dining and show cooking stations with air-conditioned and white linens, cove ceiling, wrought-iron chandeliers. Open-air sea view terrace. Buffet breakfast and lunch. Theme-buffet dinner served twice a week.
Los Arcos
Italian theme restaurant for lunch and for dinner Brazilian Rodizio style where skewered meats and poultry are sliced at tables. Also open from late night to early morning for snack foods. Air-conditioned restaurant. Reservations required. Gentlemen are required to wear long trousers and shirts with sleeves.
Krystal
A la Carte Gourmet restaurant for dinner. Intimate, air-conditioned, fine-dining restaurant with blue walls, wood paneling, etched mirrors, brocade chairs, white linens. Reservation required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (620)

Ratings and reviews for Riu Palace Las Americas - All Inclusive

Overall score

4.4 / 5
5.01.0
620 out of 620
Amenities:
4.5
Room cleanliness:
4.7
Hotel staff:
4.7
Room comfort:
4.3
Location:
4.7
Value:
4.5

93% would recommend to a friend.

Sort by:
Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
Snorkel Savant
Business
Colorado
Oct 12, 2014

Wonderful All-Inclusive

The hotel was really beautiful inside and out, a lot of woodwork (which suprisingly made the hotel smell like an antique store, not sure that's a bad thing?). The staff was amazing, very attentive and helpful and nice! Gave the staff a four out of five rating because the front desk clerks consisted of many foreigners who didn't speak English or Spanish very well and we never did fully understand everything about the hotel, its amenities, or our final bill. That being said we would go back there in a hearbeat! The beach and pools were wonderful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Christr15
Business
Arizona
Oct 10, 2014

Just what the doctor ordered

Everything was amazing. I went with a group of 8 people, every restaurant was able to accommodate our large group. Resort was well maintained add very clean. Went to sister resort next door to see what it was like. We made the right decision. Beds are on the more firm side and the pillows not as fluffy as I would have liked. Room was very nice, but the only time in the room was spent sleeping and getting ready for the next day, or room service at midnight! Defiantly would go back. If I plan on going to another location, I'll check if they have a Riu Palace first.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: In Hotel

Check across the street for excursions, they tend to be less expensive than the resort offers.

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
EASC
Business
Washington, DC
Oct 1, 2014

Great location

walking distance to nightlife is big, taxi rides are quite expensive in Cancun. Helpful staff too.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
VikaPeter
Business
Seattle Washington
Sep 29, 2014

Our week long honeymoon

Just when we arrived we got offered drinks at the entrance. Staff is awesome! The hotel has stores even inside so anything you need on a quick hand you can get. Food, service, activities , everything was great, BUT just to note for all of you who plan going here don't get a room on first floor (above the kitchen) smell is terrible it gets mixed along with ocean air and everything else. We had a beautiful ocean view but we're not able to be outside cause of the terrible smell :( and should have asked for a different room :( we also had two cockroaches in the bathroom..... Scary... But everything else was great

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
5
Room comfort:
2
Location:
4
Value:
5
Trip purpose:

Business

Entertainment tip: Not Applicable

Crazy adventure tour

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
Mr Truc Tran
Business
Austin, TX
Sep 22, 2014

Truc Tran

We went two Riu Palace this year. This very good hotel and food is the best.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
BDenver
Business
Denver, CO
Sep 21, 2014

Very Nice

Easy location, Decent Food. Pillows weren't great, but bed was comfortable. Nice staff - nice pools and beaches. Perfect for a sit around vacation. September was the best month - not too hot, water is still warm.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Rosemary Ann
Business
New York
Sep 20, 2014

Awesome couple getaway

Great hotel. I enjoyed the food and hanging out in the pool all day while enjoying cocktails. The only complaint I have is room service. It's very limited and not that tasty.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
Vince's
Business
Auburn wa
Sep 11, 2014

Couples getaway

Great looking hotel, always clean, staff was nice and ready to help every minute of the way. Room service menu didn't have very many choices, could use improvement.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
4
Trip purpose:

Business

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
Travel224
Business
Jersey City, NJ
Sep 9, 2014

Great Stay

I stayed from 8/27-9/3. I had a great time. The staff and service was great. This resort is in an ideal location close to the mall, restaurants, and night clubs. This resort is great for families and couples. If you are single, you hang out (and eat) at the RIU Cancun where you have access. The food was good just remember you are staying at an all inclusive resort that has many food options and you should be able to find something you like. My room was cleaned everyday and I had an amazing view!

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

If you are interested in doing a tour, book it outside the hotel. You will save more money and be able to negotiate the pricing.

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Agemini86
Business
Los Angeles, California
Sep 9, 2014

Excellent

Beautiful property, excellent food, and friendly stafff members. Drinks could have been better, not fond of mixes, but straight shots ok.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Money-saving tip: Short walk from hotel

Short 10 min walk to night life, Senor Frogs, Cocobongo, Daddy O. Also take the local bus for $1 USD instead of expensive cab rides. The front desk can give you a map and tell you how to get to where you are going.

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