Rate and special offer based on Check-in: Jan 7, 2015 Check-out: Jan 10, 2015

Riu Palace Las Americas - All Inclusive

4 stars
Bkvd. Kukulcan Lote 4 Hotel Zone KM 10, Cancun, 77500
Hotel Overview
Reviewer score
4.4
out of 5
627 reviews
Was better than expected!

food was great! staff was great! overall will be back See full review

  • las super dad
  • Nov 27, 2014
Memorable vacation

The hotel is absolutely gorgeous. Me and my friend enjoyed our vacation. See full review

  • brence
  • Nov 16, 2014
Sun-soaked Cancun all-inclusive with luxury amenities, two pools

The Riu Palace Las Americas is situated on Cancun's Yucatan peninsula and offers endless ocean views. The property is dotted with palms and fringed by the vibrant waters of the Caribbean Sea. All-inclusive amenities range from unlimited dining at six restaurants to premium beverages at four bars and 24-hour room service. Elegant rooms have fully stocked mini bars and liquor dispensers, some with terrace Jacuzzis. Added perks include two swimming pools -- one with an adjoining jetted hot tub -- plus a playground for children and a spa offering restorative massages and body treatments.

Highlights
  • Conveniently located in Cancun's hotel zone
  • All-inclusive dining and cocktailing at 10 venues, plus 24-hour room service
  • Rooms with stocked mini bars and terrace Jacuzzis
  • Exchange privileges with other Riu properties during the day
Rooms

The 372 guest rooms have either a king-sized bed or two double beds. Most have either a private balcony or terrace overlooking the Nichupte lagoon or the ocean. Amenities in all rooms range from in-room climate control, satellite TVs and ceiling fans to stocked mini bars and liquor dispensers, in-room safes, telephone with available data port and bathrooms with hair dryers and Lavarino Cosso products. Suites -- some with terrace Jacuzzis -- have more space, and many have an integrated living area with sofa.

Dining

Guests enjoy 24-hour in-room dining as well as all-inclusive meals and snacks at several a la carte and buffet restaurants. Options include Los Arcos, Japanese restaurant, steakhouse and fusion-minded eatery. Several bars, including a poolside bar and a terrace lounge, offer a respite from the sun-drenched sands. The guests at Riu Palace Las Americas can enjoy the facilities at sister properties Riu Cancun and Riu Caribe during the daytime.

Recreation

The property has a tennis court and gym as well as windsurfing, catamaran, canoe and snorkeling equipment. One introductory scuba lesson may be arranged at the pool free of charge. Additional entertainment includes organized activities for adults and children ages 4 to 12, an on-site nightclub and live music, shows or events nightly.

Transportation
  • Cancun International Airport (12 mi/19.3 km)
Attractions
  • Downtown Cancun (8 mi/ 12.8 km)
  • Cozumel (45 mi/ 72.4 km)
  • Hilton Golf Course (5.2 mi/ 8.3 km)
Policies and fees

There must be least one person of 21 years or older in every room. The hotel reserves the right to refuse admission and may not allow any room in which all guests are younger than 21 years. No student groups under 21 years or "spring breakers" are accepted.

Unless specified otherwise, the maximum occupancy is four people per room -- three adults plus one child or two adults plus two children. Four adults are not permitted. All bodies in room must fit on existing bedding. Any special request remains upon availability. Children and third adult must sleep in existing bedding.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Riu Palace Las Americas - All Inclusive Rooms

Junior Suite Jacuzzi Sea View w/ balcony
Air-conditioned, 1 King bed, ceiling fan, satelite Flat Screen TV, phone, mini bar & liquor despenser (restockable), in room safe, hairdryer, with larger living area including sofa, walk-in closet, larger balcony or terrace with jacuzzi & bathroom, 110 v, telephone with data port available, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso
Suite Sea View w/balcony
King bed, ceiling fan, satelite Flat Screen TV, phone, mini bar & liquor despenser (restockalbe), in room safe, hairdryer, with larger living area including sofa, walk-in closet, larger balcony with spectacular ocean view, larger bathroom, 110 v, telephone with data port available, radio alarm, clock, Iron with ironing table, air-conditioned,
Junior Suite Sea View w/balcony
Guest room includes one king size bed, living room area, air conditioning, ceiling fan, satellite and local Flat Screen TV, direct dial phone, mini bar with stock and liquor dispenser (restockable), balcony or terrace with ocean view and bathrooms equipped with hair dryer and amenity kits, in room safe, radio/alarm clock, 110 v, telephone with data port available, radio alarm, clock, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso
Junior Suite
Guest room includes two double beds, living room area, air conditioning, ceiling fan, satellite and local Flat Screen TV, direct dial phone, mini bar with stock and liquor dispenser (restockable), personal safe, and bathrooms equipped with hair dryer and amenity kits. 90% of these suites have either private balcony or terrace with views to Nichupte lagoon, radio/alarm clock, 110 v, telephone with data port available, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Elevators
Activities
Pool
Fitness center or spa
Fitness Center
Spa
Solarium
Dining
All inclusive
Bar/Lounge
Restaurant
Room service
Services
Laundry service
Childcare Service
In-Room Safe
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

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Reviewer score 4.0 out of 5

Hotel Map

21.1387 -86.7502
Area served
Cancun, Mexico
Nearby airports
Cancun International Airport 12 Miles
Area description
Beachfront property located at Cancun's famous resort area, across street of Plaza Caracol Shopping mall, five minutes walk from Cancun's convention center & discotheque zone.

Nearby points of interest

  • Museo Maya de Cancun: 0.6 mi
  • El Rey Ruins: 2.1 mi
  • Interactive Aquarium: 2.2 mi
  • Playa Tortugas: 2.7 mi
  • Avenida Kukulkan: 3.2 mi
  • Dubai Palace Casino: 4.7 mi
  • Avenida Tulum: 5.1 mi
  • Playa Delfines: 5.5 mi
  • Wet'n Wild Cancun: 7.6 mi
  • Dolphinaris Cancun: 8.1 mi
  • Riviera Cancun Golf: 9.5 mi

Meeting facilities

Meeting Info
Meeting facilities for groups up to 90 persons Free wireless Internet access lobby area and meeting rooms

Dining

Bars
La Nuit, Art Deco, La terraza, Cun pool bar and Can swim up bar.
Sakura Japanese
A la carte Japanese dinner restaurant with black furniture, light-colored wood paneling, floor-to-ceiling windows, bamboo accents, woven-paddle ceiling fans. Reservations required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
Tio Pepe Tapas
Theme restaurant for dinner Spanish style. Reservation required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
El Romero
Snack bar and restaurant, snack during the day (burgers, hot dogs, and pizza) and for dinner Grill Steakhouse. Open-air sea view restaurant with table linens, exhibition kitchen Dinner reservations required. Dinner dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
Pool snack bar
Serving lunch ad snacks.
Don Roberto
Main restaurant offering buffet style dining and show cooking stations with air-conditioned and white linens, cove ceiling, wrought-iron chandeliers. Open-air sea view terrace. Buffet breakfast and lunch. Theme-buffet dinner served twice a week. Reservation is required
Los Arcos
Italian theme restaurant for lunch and for dinner Brazilian Rodizio style where skewered meats and poultry are sliced at tables. Also open from late night to early morning for snack foods. Air-conditioned restaurant. Reservations required. Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required
Krystal
A la Carte Gourmet restaurant for dinner. Intimate, air-conditioned, fine-dining restaurant with blue walls, wood paneling, etched mirrors, brocade chairs, white linens. Reservation required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves. Reservation is required

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (627)

Ratings and reviews for Riu Palace Las Americas - All Inclusive

Overall score

4.4 / 5
5.01.0
627 out of 627
Amenities:
4.5
Room cleanliness:
4.7
Hotel staff:
4.7
Room comfort:
4.3
Location:
4.7
Value:
4.5

93% would recommend to a friend.

Sort by:
Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Roger P.
Business
N/A
Dec 17, 2014

Our favorite in Cancun

Amazing property with a superior staff. You truly feel pampered. They never disappoint. Can't wait for next year. Always recommended to our friends.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
LD1987
Business
Calgary, AB, CANADA
Dec 11, 2014

Great Location, Clean, Fun, Classy & Great Value

Overall loved this resort! My family and friends had stayed here and highly recommended it to me, they had an area for adults and an area for children (nothing overly specialized i.e. no water slides but kids were welcome). The rooms were very clean, have amazing views, nice amenities etc. Staff were for the most part friendly, the entertainment crew were fabulous and lively & engaged but not too in your face or overbearing, the shows were decent considering the smaller stage etc. IF you ever felt like you did want a bigger show you could wander over to the next door RIU and experience a bigger crowd and more action. Overall we felt very safe in the area, close to big nights out like coco bongo and senor frogs which was great. Took 80 Pesos public transport which was fast and easy! My only complaint was the food. they had a fab selection but they tried a bit too hard with the style of cooking. i.e. over seasoned and over cooked lobster, over seasoned fish and rice etc. Would def stay again!!! My recommendation is to tip the staff a couple pesos an american to get VIP service.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Short drive from hotel

Crab Shack

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
cumarisol
Business
denver
Nov 29, 2014

great place

good food and very clean hotel and room, nice beach area and pool good value

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
4
Trip purpose:

Business

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
las super dad
Business
madison
Nov 27, 2014

Was better than expected!

food was great! staff was great! overall will be back

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
4
Hotel staff:
5
Room comfort:
5
Location:
4
Value:
5
Trip purpose:

Business

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
brence
Business
british columbia, canada
Nov 16, 2014

Memorable vacation

The hotel is absolutely gorgeous. Me and my friend enjoyed our vacation.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
4
Hotel staff:
4
Room comfort:
3
Location:
5
Value:
5
Trip purpose:

Business

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
NYCVAS
Business
NYC
Oct 23, 2014

Great time - friendly staff

Great time - friendly staff. Location is close to many activities and shopping

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
4
Trip purpose:

Business

Dining tip: Not Applicable

Great food

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
DiLu
Business
Granger, In
Oct 15, 2014

Fun entertainment staff and Great Resort overall!

We would definitely go back to the Riu Palace Las Americas! The entertainment staff did an excellent job with the daily activities, the food at the buffet and separate restaurants was very good, and the rooms were very clean. We had a great time! Free wifi in rooms and public areas, even by the pools, was a nice to have. Beautiful pool areas and beach with enough lounge chairs.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Book reservations for the next day when you get there. Men can wear shorts in all restaurants except one which is fine dining- Krystal's. Buffet food is great too if you don't make reservations.

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
Snorkel Savant
Business
Colorado
Oct 12, 2014

Wonderful All-Inclusive

The hotel was really beautiful inside and out, a lot of woodwork (which suprisingly made the hotel smell like an antique store, not sure that's a bad thing?). The staff was amazing, very attentive and helpful and nice! Gave the staff a four out of five rating because the front desk clerks consisted of many foreigners who didn't speak English or Spanish very well and we never did fully understand everything about the hotel, its amenities, or our final bill. That being said we would go back there in a hearbeat! The beach and pools were wonderful.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
4
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

5
5.01.0
Christr15
Business
Arizona
Oct 10, 2014

Just what the doctor ordered

Everything was amazing. I went with a group of 8 people, every restaurant was able to accommodate our large group. Resort was well maintained add very clean. Went to sister resort next door to see what it was like. We made the right decision. Beds are on the more firm side and the pillows not as fluffy as I would have liked. Room was very nice, but the only time in the room was spent sleeping and getting ready for the next day, or room service at midnight! Defiantly would go back. If I plan on going to another location, I'll check if they have a Riu Palace first.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Sightseeing tip: In Hotel

Check across the street for excursions, they tend to be less expensive than the resort offers.

Review of Riu Palace Las Americas - All Inclusive

Reviewer score

4
5.01.0
EASC
Business
Washington, DC
Oct 1, 2014

Great location

walking distance to nightlife is big, taxi rides are quite expensive in Cancun. Helpful staff too.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
5
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
4
Trip purpose:

Business

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