Riu Palace Las Americas - All Inclusive
Hotel Overview
outstanding
The Riu Palace Las Amaericas is the best. It has the best staff.
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-
jet fan
- May 17, 2012
Excellent Family Vacation
We enjoyed our family vacation with our adult children at the Riu Palace in Cancun. The beach was...
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-
Beach Lover Lynne
- May 14, 2012
Sun-soaked Cancun all-inclusive with luxury amenities, two pools
The Riu Palace Las Americas is situated on Cancun's Yucatan peninsula and offers endless ocean views. The property is dotted with palms and fringed by the vibrant waters of the Caribbean Sea. All-inclusive amenities range from unlimited dining at six restaurants to premium beverages at four bars and 24-hour room service. Elegant rooms have fully stocked mini bars and liquor dispensers, some with terrace Jacuzzis. Added perks include two swimming pools -- one with an adjoining jetted hot tub -- plus a playground for children and a spa offering restorative massages and body treatments.
Riu Palace Las Americas - All Inclusive Rooms
- Junior Suite Jacuzzi Sea View w/ balcony
- Air-conditioned, 1 King bed, ceiling fan, satelite Flat Screen TV, phone, mini bar & liquor despenser (restockable), in room safe, hairdryer, with larger living area including sofa, walk-in closet, larger balcony or terrace with jacuzzi & bathroom, 110 v, telephone with data port available, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso
- Suite Sea View w/balcony
- King bed, ceiling fan, satelite Flat Screen TV, phone, mini bar & liquor despenser (restockalbe), in room safe, hairdryer, with larger living area including sofa, walk-in closet, larger balcony with spectacular ocean view, larger bathroom, 110 v, telephone with data port available, radio alarm, clock, Iron with ironing table, air-conditioned,
- Junior Suite Sea View w/balcony
- Guest room includes one king size bed, living room area, air conditioning, ceiling fan, satellite and local Flat Screen TV, direct dial phone, mini bar with stock and liquor dispenser (restockable), balcony or terrace with ocean view and bathrooms equipped with hair dryer and amenity kits, in room safe, radio/alarm clock, 110 v, telephone with data port available, radio alarm, clock, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso
- Junior Suite
- Guest room includes two double beds, living room area, air conditioning, ceiling fan, satellite and local Flat Screen TV, direct dial phone, mini bar with stock and liquor dispenser (restockable), personal safe, and bathrooms equipped with hair dryer and amenity kits. 90% of these suites have either private balcony or terrace with views to Nichupte lagoon, radio/alarm clock, 110 v, telephone with data port available, Iron with ironing table. New Italian Bathroom amenities Lavarino Cosso
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Hotel Map
- Area served
- Cancun, Mexico
- Nearby airports
- Cancun International Airport 12 Miles
- Area description
- Beachfront property located at Cancun's famous resort area, across street of Plaza Caracol Shopping mall, five minutes walk from Cancun's convention center & discotheque zone.
Amenities
- Babysitting/Child services
- Bar/Lounge
- Barber/Beauty Shop
- Conference Facilities
- Doctor on Call
- Elevators
- Fitness center
- Fitness center or spa
- Free parking
- Gift Shop
- Handicapped Rooms/Facilities
- Health Club
- High-speed Internet
- Internet Access
- Laundry Service
- Meeting/Banquet Facilities
- Pool
- Restaurant
- Room Service
- Safe Deposit Box
- Solarium
- Spa services
- Wireless Internet
Meeting facilities
- Meeting Info
- Meeting facilities for groups up to 90 persons Free wireless Internet access lobby area and meeting rooms
Dining
- Krystal
- A la Carte Gourmet restaurant for dinner. Intimate, air-conditioned, fine-dining restaurant with blue walls, wood paneling, etched mirrors, brocade chairs, white linens. Reservation required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves.
- Bars
- La Nuit, Art Deco, La terraza, Cun pool bar and Can swim up bar.
- Sakura Japanese
- A la carte Japanese dinner restaurant with black furniture, light-colored wood paneling, floor-to-ceiling windows, bamboo accents, woven-paddle ceiling fans. Reservations required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves.
- Tio Pepe Tapas
- Theme restaurant for dinner Spanish style. Reservation required. Dress code: Gentlemen are required to wear long trousers and shirts with sleeves.
- El Romero
- Snack bar and restaurant, snack during the day (burgers, hot dogs, and pizza) and for dinner Grill Steakhouse. Open-air sea view restaurant with table linens, exhibition kitchen Dinner reservations required. Dinner dress code: Gentlemen are required to wear long trousers and shirts with sleeves.
- Pool snack bar
- Serving lunch ad snacks.
- Don Roberto
- Main restaurant offering buffet style dining and show cooking stations with air-conditioned and white linens, cove ceiling, wrought-iron chandeliers. Open-air sea view terrace. Buffet breakfast and lunch. Theme-buffet dinner served twice a week.
- Los Arcos
- Italian theme restaurant for lunch and for dinner Brazilian Rodizio style where skewered meats and poultry are sliced at tables. Also open from late night to early morning for snack foods. Air-conditioned restaurant. Reservations required. Gentlemen are required to wear long trousers and shirts with sleeves.
Hotel Policies
- Check-in:
- 1500
- Check-out:
- 1200
Terms and conditions
Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.
The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.
Guest Reviews (462)
Ratings and reviews for Riu Palace Las Americas - All Inclusive
- All travelers (462) 4.4 / 5
- Business (2) 4.5 / 5
- Couples (288) 4.4 / 5
- Families (88) 4.4 / 5
- Friends (67) 4.4 / 5
- Singles (14) 4.3 / 5
- L.G.B.T. (1) 3 / 5
- Amenities:
- 4.5
- Room cleanliness:
- 4.7
- Hotel staff:
- 4.7
- Room comfort:
- 4.3
- Location:
- 4.7
- Value:
- 4.5
92%
would recommend to a friend.
- Most recent
- Highest score
- Lowest score
Reviewer score
Would recommend
Vacation Goer
Great Vacation
The food was great and there were many choices. Service was exceptional. The servers would never let your glass be empty. Top Shelf alcohol was available and there was even bottles of liquor and beer in the rooms (available at no extra cost). The beds were not the most comfortable in my opinion (they were hard) but the staff kept the rooms very clean. The pools were right on the beach front which was beautiful and there was a great entertained crew through out the day. They encouraged particiaption but did not bother you if you did not want to engage. There was always something to do if you wanted to, but it was a great vacation to relax too. Plus if you wanted to check out the other RIU hotels in the area you were able to. Overall, this was a great trip and I would recommended it to all
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 4
- Value:
- 5
Entertainment tip:
Short walk from hotel
You can check out the other RIU hotels in the area too and use all of the amenities at no extra cost! One is a 5 min cab ride and the other is a 5 min walk down the beach.
Reviewer score
Would recommend
jet fan
outstanding
The Riu Palace Las Amaericas is the best. It has the best staff.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Reviewer score
Would recommend
Beach Lover Lynne
Excellent Family Vacation
We enjoyed our family vacation with our adult children at the Riu Palace in Cancun. The beach was incredible! The view from everyone's room was breath taking. The staff was wonderful, often anticipating your needs before you even request something. Activities around the pool were entertaining. We thoroughly enjoyed ourselves and would highly recommend for family reunions!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Dining tip:
In Hotel
The Japanese restaurant on site was excellent!
Reviewer score
Would recommend
Tran's Family
Fun Family Trip
Very nice hotel, clean, great food, and friendly staff.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 5
Shopping tip:
Short walk from hotel
walking distance from from center
Reviewer score
Would recommend
AntJ
Getaway!
Great hotel! Perfect location, not even a mile away from the main hotel zone. Food was great and the pools were huge and wonderful. Great couple spot!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 4
- Hotel staff:
- 3
- Room comfort:
- 4
- Location:
- 4
- Value:
- 4
Dining tip:
In Hotel
Make Sure you make reservations at all the restaurants at the resort!
Reviewer score
Would recommend
DepDoug
Perfect
We felt that we were the owners!!!!!!!!!!! Everything was worth 5 stars.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Nightlife tip:
Not Applicable
You are in Cancun.....................
Reviewer score
Would recommend
Andrew4105
Great family vacation
Very nice hotel! Nice beach with small waves. Great location very close to the action. This hotel has 2 pools one that is very quiet which makes it great for relaxing and for young kids. The other has more action and more sun. The food was OK except for the breakfast buffet which was great! Great time had by all.
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 5
- Location:
- 5
- Value:
- 4
Entertainment tip:
In Hotel
Good kids shows every night that get the children involved.
Reviewer score
Would not recommend
Mr. Unsatified
Never stay at this hotel !!!!!!!!!!
Service desk wasn't friendly, no water on sat . , bed to hard , pillows flat, no iPod dock , no adult club, no microwave, not even a sports bar , arrived on my birthday didn't acknowledge it. Pool closed at 7pm way to early!!!! No activities after 5pm. Limited access to restaurants and to grace period for reservation and restaurants was not full but denied entry. Buffet was carnival cruise line style . Negative 5 stars !!!!!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 1
- Room cleanliness:
- 1
- Hotel staff:
- 1
- Room comfort:
- 1
- Location:
- 5
- Value:
- 1
Reviewer score
Would recommend
Sloppy
Amazing Vacation
My experience at the Riu Palace Las Americas was fantastic. The hotel has a very ritzy feel to it. The upkeep was truly impressive. All day every day we saw maids mopping floors, workers sweeping sand from the poolside decks, and even people cleaning the blades of ceiling fans. Our room was so nice and was one of the cheaper options. My boyfriend and I had a king size bed with a balcony overlooking the ocean. Our 2 friends had a room right next to us which was great. Every day our room was made up and our fridge fully restocked with water, beer and soda - not to mention 4 types of hard liquor. The food was surprisingly awesome for an all-inclusive resort. The buffet had different dishes every day with everything from cheese and crackers, salad bar, and deli meats to paella, roast duck, pasta dishes, and soup. The 4 out of 5 restaurants we tried were excellent - all the way from service at the door to decor to food quality, and each had a different theme which kept things interesting. NOTE: You do need to make a reservation for dinner each night ahead of time, and these reservations are limited and seemed to fill up very quickly. You should stop at the customer service desk as soon as you get there to make some dinner reservations. The drink selection was also impressive for an all-inclusive resort. The frozen and mixed drinks were great and didn't taste cheap. The drink service was incredible - there was always a waiter walking around to take your drink order whether you were on the beach, in the lobby, or at the pool. At the restaurants and buffet, your glass never gets empty because they are so on top of their service. We also utilized the small gym (which is fine for a little bit of vacation exercise) and the spa, where we got a couples massage. It was very relaxing if you care to spend the extra money. My only complaint would be that the beach is a bit small and cramped, which you can kind of tell from the website's pictures. Also, the beach doesn't have any shade normally provided by umbrellas or grass hut thingys which would have been nice to get out of the hot sun sometimes. You can always go up to the pool area where there are umbrellas and palm trees that provide shade, but it would have been nice if there was something on the beach itself. We had an amazing time and would love to try another Riu hotel at another location!
Hotel features (5 = best, 1 = worst):
- Amenities:
- 5
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 4
- Location:
- 5
- Value:
- 5
Dining tip:
Short walk from hotel
Don't be afraid to venture outside of the hotel if you are willing to spend a little extra money - it felt very safe to us and we found some great places for food, drinks and entertainment within 5-10 minutes of walking off the resort. A little place called Mextreme was so much fun and prepared authentic, fresh guacamole for us right at our table.
Reviewer score
Would recommend
Barb430
getaway
Riu Palace was a perfect choice for our weeks stay in cancun. The hotel is exactly the way it appears on their website, no surprises. The staff couldn't be nicer. Each and every employee truly puts forth every effort to make sure your stay at the Riu is a pleasant and memorable one :)
Hotel features (5 = best, 1 = worst):
- Amenities:
- 4
- Room cleanliness:
- 5
- Hotel staff:
- 5
- Room comfort:
- 3
- Location:
- 4
- Value:
- 5
Dining tip:
Short drive from hotel
La Habichuela Cancun City Excellent food Fabulous service Worth the trip
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