Rate and special offer based on Check-in: Jan 3, 2015 Check-out: Jan 6, 2015

Riu Caribe All Inclusive

3 stars
Kukulcan Blvd. Km. 5.5 Hotel Zone, Cancun, 77500
Hotel Overview
Reviewer score
3.9
out of 5
300 reviews
Great place!

I have no complaints over this hotel. I would definitely recommend to others. I missed my first... See full review

  • jojo27
  • Aug 5, 2014
Cancun Vacation

We had a great experience here. Our trip got cut a day short due to weather delays but our hotel... See full review

  • buttons78
  • Feb 7, 2014
Oceanfront all-inclusive Cancun resort between a lagoon and the sea

The RIU Caribe is situated on a tranquil beach along the Caribbean Sea. The nine-story, all-inclusive resort has three a la carte restaurants and a buffet dining option during breakfast, lunch and dinner. The property houses a spa, two tennis courts, a gym, steam bath and Jacuzzi. Non-motorized waters sports, such as kayaking and windsurfing, are also offered. Children benefit from a club and playground. Organized daytime activities and live music and theme shows at night further lend a festive vibe. Avid golfers can visit a course nearby (fees apply).

Highlights
  • Three all-inclusive a la carte dining options, buffet dining and four bars
  • Club for kids with playground and swimming pool with child-oriented area
  • Rooms with private terraces or balconies and stunning views
  • Live the new fresh style of this family beach resort
Rooms

Each of the 506 guest rooms at RIU Caribe have a king or two double beds and oversized marble bathrooms, plus individual climate control, satellite TV, a stocked mini bar and liquor dispenser, and in-room safe. Rooms have either private ocean view or oceanside balcony or terrace.

Features

Guests of the beachfront RIU Caribe enjoy all-inclusive amenities at three a la carte restaurants as well as buffet meals (some themed) and alcoholic and non-alcoholic beverages at four bars. A fitness center with sauna, numerous non-motorized water sports, tennis courts and daily poolside activities are among the additional lures. In the evenings, guests can also take in live music and entertainment or simply relax on their own private terraces, cocktail in hand.

Transportation
  • Cancun International Airport (15 mi/ 24.1 km)
Attractions
  • Cancun Golf Club (1.2 mi/ 1.9 km)
  • Breathing Observation Bubble (2.3 mi/ 3.7 km)
  • Manchones Reef 3.9 mi/ 6.2 km)
Business
  • Meeting and banquet facilities for up to 450 people
  • Complimentary Wi-Fi in lobby and meeting areas
  • Three conference rooms
Policies and fees

There must be least one person of 21 years or older in every room. The hotel reserves the right to refuse admission and may not allow any room in which all guests are younger than 21 years. No student groups under 21 years or "spring breakers" are accepted.

Unless specified otherwise, the maximum occupancy is four people per room -- three adults plus one child or two adults plus two children. Four adults are not permitted. All bodies in room must fit on existing bedding. Any special request remains upon availability. Children and third adult must sleep in existing bedding.

Children under 2 years stay and eat free. Their age must be specified in the booking.

This is not a comprehensive list of fees. Any amounts listed above may not include taxes and are subject to change.

Riu Caribe All Inclusive Rooms

Deluxe Room Ocean View
Air conditioning, ceiling fan, 2 double beds or 1 king size bed, direct dial phone, regularly replenished mini-bar and liquor dispenser, satellite TV, radio alarm clock, in-room safe, iron and ironing board. Bathroom equipped with bathtub and shower, vanity mirror, hairdryer and amenities kit. Balcony with ocean view.
Junior Suite Ocean View
Air conditioning, ceiling fan, 2 double beds or 1 king size bed, direct dial phone, regularly replenished mini-bar and liquor dispenser, satellite TV, radio alarm clock, in-room safe, iron and ironing board. Bathroom equipped with bathtub and shower, vanity mirror, hairdryer and amenities kit. Larger balcony or terrace with ocean view.
Junior Suite Ocean Front
Air conditioning, ceiling fan, 2 double beds or 1 king size bed, direct dial phone, regularly replenished mini-bar and liquor dispenser, satellite TV, radio alarm clock, in-room safe, iron and ironing board. Bathroom equipped with bathtub and shower, vanity mirror, hairdryer and amenities kit. Larger balcony or terrace with ocean front view.

Amenities

  • All inclusive
  • WiFi
  • Free parking
  • Pool
General
Elevators
Activities
Pool
Fitness center or spa
Fitness Center
Spa
Solarium
Tennis
Dining
All inclusive
Bar/Lounge
Restaurant
Services
Laundry service
Childcare Service
In-Room Safe
Barber/Beauty shop
Conference facilities
Doctor on call
Gift shop
Internet
WiFi
Parking
Free parking
Accessibility
Handicapped rooms/facilities

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Hotel Map

21.1429 -86.775
Area served
Cancun, Mexico
Nearby airports
Cancun International Airport - 15 Miles
Area description
Beachfront location in the famous Cancun's resort area.

Nearby points of interest

  • Playa Tortugas: 1.1 mi
  • Museo Maya de Cancun: 1.7 mi
  • El Rey Ruins: 2.4 mi
  • Interactive Aquarium: 2.4 mi
  • Dubai Palace Casino: 3.1 mi
  • Avenida Kukulkan: 3.2 mi
  • Avenida Tulum: 3.5 mi
  • Playa Delfines: 5.4 mi
  • Wet'n Wild Cancun: 7.1 mi
  • Dolphinaris Cancun: 7.7 mi
  • Riviera Cancun Golf: 9.2 mi

Meeting facilities

Meeting Info
Meeting & Banquet facilities for groups up to 450 people. Free wireless Internet access (Lobby area and meeting rooms)

Dining

Snack Bar
Snack food.
Maria Margarita
Maria Margarita restaurant for dinner featuring a la carte gourmet Mexican specialties prepared in our own unique style. Reservation is required
Pizzeria
Italian Restaurant
Gaviotas
Beachfront Restaurant & Snack bar daily International Cuisine is offered in Gaviotas. Reservation is required
Lobby Bar
Start your evening in our popular and fun-filled lobby bar. Sip a pleasing cocktail while enjoying a magnificent Caribbean sunset and the latest rhythms of our house band.
Albatros
The main restaurant offering breakfast, lunch and dinner, our buffet style restaurant. Non smoking section available.
Theatre Bar
Enjor the Theatre bar watching the Riu Theme Shows
Pool & Swim up Bar
Enjoy a refreshing tropical cocktail at our pool bar. Open daily
Shangri-La
Asian Restaurant, buffet for dinner. Reservation is required
Sport Bar
Alcoholic and non-alcoholic beverages.

Hotel Policies

Check-in:
1500
Check-out:
1200

Terms and conditions

Rates quoted in currencies other than the hotel's base currency are subject to the rate of the international exchange. Rate may change throughout stay. Rate may reflect average nightly rate. Extra charges may apply. Incidental charges, such as room service, are not included in the rate.

The amenities and/or facilities may not be located at the hotel, but within a reasonable distance, and additional charges may apply for use.

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Guest Reviews (300)

Ratings and reviews for Riu Caribe All Inclusive

Overall score

3.9 / 5
5.01.0
300 out of 300
Amenities:
4
Room cleanliness:
4.4
Hotel staff:
4.4
Room comfort:
3.8
Location:
4.1
Value:
4.2

84% would recommend to a friend.

Sort by:
Review of Riu Caribe All Inclusive

Reviewer score

3
5.01.0
billwall
Business
Fargo
Nov 26, 2014

Mexico

I enjoy Roy's in the carrebean. Good stay nice hotel

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
3
Hotel staff:
4
Room comfort:
3
Location:
3
Value:
3
Trip purpose:

Business

Review of Riu Caribe All Inclusive

Reviewer score

4
5.01.0
tape man
Business
Apple Valley, Ca.
Nov 24, 2014

Service with a Major Smile

From the moment of Arrival until Departure we were served by the most well trained staff We have ever encountered. You could see the joy of each individual as they served your needs. The food, shows, and entire experience was excellent!! Great place for families and adults. For us they did it ALL.

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
5
Value:
5
Trip purpose:

Business

Nightlife tip: In Hotel

Each night the hotel provides excellent entertainment!!

Review of Riu Caribe All Inclusive

Reviewer score

2
5.01.0
Chris F.
Business
Windy City
Nov 22, 2014

Horrible Staff

Horrible staff and hotel. You book a room and pay for it and they will not honor what you paid for. MOLD in the some rooms so bad you can't breath. Staff is VERY rude and not helpful.

Hotel features (5 = best, 1 = worst):
Amenities:
2
Room cleanliness:
3
Hotel staff:
1
Room comfort:
1
Location:
3
Value:
3
Trip purpose:

Business

Review of Riu Caribe All Inclusive

Reviewer score

4
5.01.0
awesome vacation2014
Business
wisconsin
Oct 21, 2014

nice family vacation

THe hotel has really good food and the staff are always asking you if you need something. The water is calm at times and they provide snorkeling equipment and kayaking they also have jet skis for rent. The room we had was always cleaned and cool I even had to turn off the AC cuz it got too cold. they have activities on the pool everyday and you can't miss the Shows every night in the theater. wifi is provided Free for 90 minutes in the lobby area. for the weather we had sunny day everyday except Wednesday we had rain for 3 hours.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Review of Riu Caribe All Inclusive

Reviewer score

4
5.01.0
Andrew from LA
Business
Los Angeles
Aug 29, 2014

Nicely Remodeled

Nice hotel to stay in. It was remodeled last year and still feels new. Not bad for an all-inclusive resort.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
4
Room comfort:
4
Location:
4
Value:
4
Trip purpose:

Business

Shopping tip: Short drive from hotel

Shopping is not within walking distance but the bus stop is very close.

Review of Riu Caribe All Inclusive

Reviewer score

4
5.01.0
Happy travers
Business
West Blocton Al
Aug 24, 2014

Great getway for anniversary

We had a very nice stay at thia hotel. The staff was very friendly and helful. I would recommend this hotel to others. We where there celebrating our 25th wedding anniversary. They gave us a few gifts to help us celerbrate.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
5
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Hotel had Great food and drinks

Review of Riu Caribe All Inclusive

Reviewer score

4
5.01.0
CaliforniaNRI
Business
Bay Area,California
Aug 18, 2014

Fantastic family vacation

This was an awesome experience. The best part of the trip was the staff at the hotel. They were very courteous and very welcoming every single day. Awesome experience.

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
4
Hotel staff:
5
Room comfort:
4
Location:
4
Value:
5
Trip purpose:

Business

Dining tip: In Hotel

Stay with common buffet which has the best choices and different every day!

Review of Riu Caribe All Inclusive

Reviewer score

4
5.01.0
Luigui592
Business
Houston, texas
Aug 10, 2014

Good Experience but....

Room need improvement. This is a 25 year old Hotel. Better off staying at other Riu's. Had to complain about the room and fixed and send a bootle of champagne. Staff can be more helpful, specially the waiters and reception staff (not all). Pool super dirty but good entertaiment. Hotel forces you to make reservations to the "fancy" restaurants to make you have the main buffet every day. Stay away from the asian restaurant . Just another bad buffet. Steak house and mexican good experience. We had fun overall but to me it needs serious improvements and not worth the money you pay for the hotel. Riu Cancun (just remodeled) and Riu Palace (2 yrs old) better experiences

Hotel features (5 = best, 1 = worst):
Amenities:
4
Room cleanliness:
3
Hotel staff:
4
Room comfort:
4
Location:
5
Value:
3
Trip purpose:

Business

Shopping tip: Short drive from hotel

Plaza Las Americas Shopping Center

Review of Riu Caribe All Inclusive

Reviewer score

5
5.01.0
jojo27
Business
new york
Aug 5, 2014

Great place!

I have no complaints over this hotel. I would definitely recommend to others. I missed my first night due to my flight being cancelled and they were nice enough to refund my first night without me even asking. Staff were very pleasant, great food, extremely clean place, and great amenities. Is also very family friendly!

Hotel features (5 = best, 1 = worst):
Amenities:
5
Room cleanliness:
5
Hotel staff:
5
Room comfort:
5
Location:
5
Value:
5
Trip purpose:

Business

Review of Riu Caribe All Inclusive

Reviewer score

3
5.01.0
Ddove
Business
Fremont, california
Aug 1, 2014

Honeymoon

The first room we stayed in was pool front but needed some upgrades. The shower tub had rust in a few places which made it uncomfortable to stay in. The sheets on the bed were old and not smooth. The room looked nothing like the internet pictures. We asked for another room and the new was a lot better looking and more comfortable. Any entertainment played inside hotel echoes out of the whole hotel, not good for trying to sleep.

Hotel features (5 = best, 1 = worst):
Amenities:
3
Room cleanliness:
2
Hotel staff:
2
Room comfort:
1
Location:
4
Value:
2
Trip purpose:

Business

Shopping tip: Short drive from hotel

Market 28

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